This White Paper provides information on how mobile, cloud and UC make perfect business sense.
When everyone works together, things get done. Decisions are made faster, actions are taken effectively, and results improve. That’s why tomorrow’s market leaders are acting now to harness the power of Unified Communications and Collaboration tools and unleash the potential of their business.
The rampant rise in cyberattacks and the growing concerns and regulations over data privacy are compelling the increased use of SSL/TLS. But managing even more SSL/TLS to protect data is challenging. See how you can safely expand and rely on SSL/TLS to achieve your data security and privacy goals.
The SANS 20 Critical Security Controls for Effective Cyber Defense offers a blueprint of prioritized guidance to reduce risk. New updates to the SANS 20 signify the growing need to secure digital certificates and cryptographic keys to preserve trusted communications for all of your critical systems and your organization’s interactions with customers and partners.
Too often cyberattacks on keys and certificates are successful because basic security controls are not present or not properly configured. Download the Solution Brief to learn how you can effectively build scalable controls and reduce risk:
• Manage the rapid growth in certificates
• Gain visibility into where keys and certificates are located
• Secure your certificates against cyberattacks
• Enforce automation of certificate issuance and renewal
Business buyers are more demanding than ever. They expect organizations to meet their precise needs through the life-cycle of interactions with B2B brands. This means providing today’s business buyers with consumer like-experiences that allow them to do their job better and easier, and making the complex simple. Download this white paper from Aberdeen Group to learn the five best practices to get B2B e-commerce right and how to achieve best-in-class performance in customer retention, revenue growth, and operational efficiency.
One of the biggest problems with any organization is complete alignment among all teams. A lot of this breakdown is due to outdated methods of sharing important documents and information. Teams function best when they are able to access and collaborate on critical documents, presentations and files. Download this whitepaper to learn the top five ways any business can benefit from Box and see how it will allow your organization to operate faster across all departments to ensure everyone is aligned while driving growth to maintain security of your files to keep your projects running smoothly.
When you’re running your own business, you have to wear many hats. But it’s tough to be an expert in everything from strategy to day-to-day execution across multiple functions: finance, operations, sales and marketing, HR, and more. This comprehensive guide offers tips and advice from a wide range of experts across to help you build, run, and grow your business effectively.
How Lowe’s, a Fortune 50 retailer, transformed into a omnichannel commercial success with digital performance management. In this case study, learn how Lowe’s transformed into a performance culture and delivered:
Over USD$1 billion in eCommerce sales driven with growth in traffic and conversion
Slashed average page load speed by half
Correlated site performance with sales impact using predictive analytics
Established data-driven decision making for increased customer focus and revenue
Millennials are different than any other generation before them. They are making major decisions later in life—from choosing a career, getting married, buying a home and yes, investing in life insurance. And while they are more tech savvy than their predecessors and want to make purchasing from any device of their choosing, they still value face-to-face interaction, contrary to popular belief. Insurance and financial companies need to understand the unique dynamics of the millennial generation in order to better service and exceed expectations of this growing consumer base. They need to meet their tech-savvy expectations, while also understanding Millennials still value one-to-one attention. In fact, 48% of Millennials said they would be more likely to make a speedy financial or insurance-related decision if a person who they trusted took the time to explain the benefits and risks. Download this whitepaper and learn how to better tap into the growing millennial market.
The digital service revolution is well underway. For communications service providers (CSPs), it means going beyond traditional voice and data and upgrading their entire digital communications infrastructure. Research shows enterprise-class organizations are allocating heavy dollars towards communications solutions and prefer a single provider for digital services. This is a massive opportunity for CSPs to expand their services, generate more revenue, grow profit and increase market share. However, the majority of enterprises reported not receiving a consistently excellent experience with their most recent service contract. As a result, many switch to new providers. CSPs are losing credibility and the loyalty of their customers because of legacy and traditional systems that constrain their ability to act quickly. Enterprises are looking for CSPs who understand their complex business and can offer a full portfolio of digital services with quality and creativity to meet their needs.
Organizations operating in the retail financial services sector – banks and insurers – need to work smart and fast to keep pace with the increasing demands of their customers. We may have a 24/7 love affair with our smartphones but it is clear that in the future we will be sharing information and making payments via fitbands, cars, TVs and white goods, as the Internet of Things fuses the physical and digital worlds. For incumbent banks and insurers, the challenge will be to leverage the possibilities of this new hyper-connected world to embed themselves in their customers’ daily lives. They need to change the way operate, which includes how they market, engage and communicate with their customer base. This will be a key defense against the growing ranks of digital newcomers seeking to disrupt and dislodge incumbents through an array of innovative and smart new offers. However, too many are moving too slowly, either from an excess of caution or complacency. This report should serve as a
Published By: FusionOps
Published Date: Jun 27, 2016
The term Industry 4.0 presupposes the passing of three major shifts in how businesses approached manufacturing throughout modern history, tracing its roots as far back as the 19th century:
Industry 1.0: The Industrial Revolution redefines human limitations by harnessing the power of water and steam.
Industry 2.0: Electricity pushes people and machines even further as manufacturing grows in scale and scope.
Industry 3.0: The modern computer opens the door for automation
Organizations are running their business on exponentially more data, created by more users, from different devices, and through different IT services and digital processes. While some data growth is fueled by new applications, it also arrives increasingly from non-traditional IT sources, including digital media, machines, and edge devices. Edge IoT devices are generating a massive amount of data that must be managed, monitored, stored, and analyzed. Deciding where to perform each of these functions is critical to supporting new data-driven global business services and processes. This blueprint from HPE Pointnext, the Services division of HPE, is based on real-world experiences from many customers across a range of industries on how to leverage flash storage modernization.
Published By: Zendesk
Published Date: Jan 03, 2019
Today's marketplace is hypercompetitive. Brands compete for attention, hoping they can turn that attention into a loyal customer. But too many companies are not able to build a long-term relationship that results in a loyal customer because the customer had a poor experience.
To remain competitive, brands need to create compelling integrated customer experiences that continue to evolve and reduce the friction between company and customer over the lifetime of the relationship.
This IDC Vendor Spotlight discusses the current challenge that organizations face in providing a differentiating customer support experience and the potential that technology offers as a lever to improve the customer support experience.
The role of IT is changing from a traditional focus on cost-efficient enablement to a more strategic contribution. Total Cost of Ownership (TCO), while important, is being surpassed by a growing focus on automation and orchestration that is needed to fulfill enterprise demands for security, agility, and innovation. The cloud-grade enterprise network – spanning the campus, data center, and branch – must be able to respond to rapid changes in business, growing reliance on hybrid cloud architectures, and the needs of users and customers.
Competition and growth demands are intense in today’s environment. Margin pressure and increasing customer requirements create a need for laser focus on the customer experience, a true understanding of costs and margins, and experience to align your supply chain with your organizational strategy.
As your nonprofit organization grows, your needs grow commensurately, often outpacing
your managed service providers’ capabilities. To better safeguard your organization’s future,
your managed service providers should exhibit these five key components:
Middle market companies face a host of warehousing challenges that can limit growth and potentially hamper sustainability. Your organization must work to understand these issues and develop solutions to store, manage and move goods more effectively and therefore increase efficiency and productivity. With competition growing and new enhancements reaching the market on a regular basis, your company must be proactive to build and retain a competitive advantage.
While each company is different, with unique issues and goals, the following four struggles are common across companies and their warehouses.
Published By: Emarsys
Published Date: Dec 20, 2018
Omnichannel is not just another buzzword to ignore. It’s a marketing objective, and if you don’t have a strategy in place, you’re already behind the curve; not only is it important, it also takes time. There is no omnichannel switch to throw, no simple button to push. A sound omnichannel approach must be built step-by-step, and for many companies it all starts with email.
Customers have grown accustomed to high speeds and reliable connectivity. One second of network delay when accessing website, mobile app, or application service can increase your bounce rate and even decrease your customer’s trust in your brand.
The typical business pain points per the above scenario are always like:
Latency – While, latency problems caused by geographic distance are impossible to solve on the public Internet;
Availability – Packet loss and complaints from customers can prevent you from increasing your user base;
Cost - The growth of your user base and your business needs both outpace your IT budget.
Security - Connections over the public Internet are vulnerable to DDoS attacks and other threats.
This whitepaper describes:
• Challenges that Magic Video faced before implementing Alibaba Cloud’s solutions
• How Alibaba Cloud’s solutions help Magic Video build a global hybrid enterprise network, accelerate content delivery of the application, and maximize bandwidth?
Omnichannel isn’t just another buzzword you can ignore. In fact, today’s most successful marketing strategies all take an omnichannel track that puts customers at the center of a diverse network of interactions and engagements.
In this white paper, you’ll learn:
• How email can serve as the foundation of your omnichannel strategy
• How Artificial intelligence marketing (AIM) can make it possible to not only achieve true 1:1 personalization, but also scale it
• How to apply a step-by-step roadmap to your brand’s pursuit of omnichannel excellence
Customer retention marketing aims to create engaged customers that return to a store or a website again and again. It’s a major shift in focus that recognizes the value of marketing to your existing customer base rather than constantly trying to grow it.
Retention and e-commerce marketing success go hand-in-hand; without a strategy to maintain lasting relationships with customers, brands risk losing valuable data, deals, and dollars.
According to many market research analysts, the global wireless access point (WAP) market is anticipated to continue its upward trajectory and to grow at an impressive compound annual growth rate (CAGR) of approximately 8% through 2020. Many enterprises are utilizing cloudcomputing technology for cost-cutting purposes, eliminating investments required for storage hardware and other physical infrastructures. With significant growth expected in Internet usage, particularly bandwidth consuming video traffic, WAP vendors need to enable their customers to monitor and improve device performance, improve end user experience, and enhance security. These customers include general enterprises that offer Internet access to patrons like airports, hotels, retail / shopping centers and so on. These external Internet access providers can differentiate themselves by offering optimum service through advanced network analytics, traffic shaping, application control, security capabilities and more.
In the Overall segment, the ISG Provider Lens Next-Gen ADM Quadrant Report cited LTI’s idea-led innovation approach to delivering unique business solutions; the organization’s digital way of working (WoW), designed to deliver and amplify outcomes; and an IP-led growth strategy as key strengths that earned the market leader designation. The ISG Provider LensTM report recognized LTI’s extensive experience in working with both packaged and custom software, running multi-year maintenance deals, and a growing digital portfolio, as factors that make it an attractive alternative to large multinational providers.
DatacenterDynamics is a brand of DCD Group, a global B2B media and publishing company that develops products to help senior professionals in the world's most ICT dependent organizations make risk-based infrastructure and capacity decisions.
Our portfolio of live events, online and print publishing, business intelligence and professional development brands are centred on the complexities of technology convergence. Operating in 42 different countries, we have developed a unique global knowledge and networking platform, which is trusted by over 30,000 ICT, engineering and technology professionals.
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