Published By: Genesys
Published Date: Feb 12, 2019
What if the cloud could radically improve your customer’s experience, your operations, and your bottom line? There’s a reason why many organisations are taking advantage of the benefits of cloud for contact centers.
This eBook, focuses on two profiles for small contact centers, small business and small of large – a small contact center that is part of a much larger enterprise. Get key insights from independent market research that will help you make a case to take your customer communications platform to the cloud. With the right solution, your business can benefit from enterprise-quality capabilities at a price you can afford. And you can realise a return on investment in as little as three months!
Download this eBook and learn:
How to calculate ROI and time-to-value in different types of small contact center profiles
What factors to consider when selecting a cloud vendor
Three common myths about the cloud
Composite applications can provide multiple benefits, such as business agility, better utilization of business software assets through code reuse, development efficiencies, and cost optimization. Once companies are skilled at deploying them, many find that they roll out new applications and integrations faster, while maximizing the value of "tried and true" software components.
Retailers face enormous pressure to gain ROI from their business processes. Achieve the most value with RFID technology by ensuring accuracy, while shrinking the reoccurring costs of label media. This document from Zebra Technologies discusses the benefits of item-level tagging, and how on-pitch printing and encoding solutions can boost RFID's value beyond the supply chain.
Fresenius Medical Care North America est le premier fournisseur de soins de santé haut de gamme pour les personnes souffrant de maladies rénales et autres conditions chroniques. Aux États-Unis, 640 000 personnes vivent avec une maladie rénale en phase finale. Dans le monde entier, plus de trois millions de personnes souffrent d’insuffisance rénale chronique. Fresenius Medical Care North America fournit des soins coordonnés à plus de 180 000 patients aux États-Unis, grâce à son réseau leader sur le marché de 2 200 centres de dialyse aux États-Unis, de laboratoires cardio-vasculaires externes, de centres de service d’urgence ainsi qu’à ses hôpitaux prestataires de soins aigus, les plus grands d’Amérique du Nord.
CA Technologies automation solutions help organizations increase business productivity by simplifying the management of complex workloads and empowering development teams with self-service tools that accelerate the development and delivery of new and enhanced applications. CA Technologies commissioned Forrester Consulting to conduct a Total Economic Impact™ (TEI) study and examine the potential return on investment (ROI) that enterprises may realize from automation. The purpose of this study is to provide readers with a framework to evaluate the potential financial impact of CA on their organizations.
To better understand the benefits, costs, and risks associated with CA workload automation (WLA) solutions, Forrester interviewed an existing customer with years of experience using CA. The organization that Forrester interviewed manufactures consumer electronics that it sells through retailers around the globe. Download this whitepaper to find out more.
Maintain visibility and control, regardless of device or OS. The consumerisation of enterprise information technology is one of the most significant security concerns today. Gartner's Analyst Ken Delaney explains the impact of consumerisation on enterprise IT.
Answers to Your Mobile Device Data Protection Questions. The IT landscape is changing quickly, Get expert advice on developing a strategy and learn how your organization can manage security on employee-owned mobile devices.
Published By: CenTrak
Published Date: Aug 17, 2012
Learn how Mission Hospital successfully leverages CenTrak RTLS to significantly improve hospital asset management and realize a substantial ROI This reduces rental equipment costs, improved equipment management, and eliminates all asset shrinkage.
If you’re a sales manager, you’re probably feeling stuck in the middle. On one hand, you have a huge employee engagement movement going on with HR departments focusing on developing leaders and recognizing achievements with substantial budgets. On the other side, marketing departments are using technology and creativity (and also large budgets) to connect with and educate customers about their products, solutions and brands.
The trend is to challenge every dollar spent on sales compensation to maximize ROI. HR departments are treating salespeople like all other employees. And customers are going online to avoid anyone with sales in their title.
Based on our research and applications we see in our customers’ leading sales initiatives, if you’re a sales manager, you are trying to maximize results out of your sales team by increasing your teams engagement to meet company goals. Download this white paper to see which eight trends you should consider as you strategize for the year.
Whether you are leveraging the cloud for software as a service (SaaS), infrastructure as a service (IaaS), or platform as a service (PaaS), cloud security is a mandatory cost of doing business. In June 2016, Gartner issued a press release identifying the top information security technologies and included cloud access security brokers (CASBs) at the top of that list. Protecting your data and IP in the cloud is not an option.
Knowing that an ROI for a CASB could be longer term, how do you quickly quantify the additional value a CASB provides so that it gets a high priority in your already stretched information security budget? This white paper helps you to build a business case by walking you through the cost considerations and payback of a CASB. It demonstrates that a CASB provides stronger cloud protection at a lower cost than traditional security processes and tools.
CMOs haben ein Dilemma: Während 75% der CEOs wollen, dass Marketing mehr auf ROI fokussiert ist und Aktionen entsprechendem Umsatz zugeordnet werden können, müssen sie gleichzeitig ihre Unternehmen in das digitale Zeitalter führen.
Many organizations report the need to upgrade their core HR systems within the next three years. How will organizations measure the return on investment (ROI) of their new HR solution? Learn how to measure ROI, taking into account improvements like an agile, more productive workforce, increased engagement, greater data insight and cost savings.
Published By: Lookout
Published Date: Mar 29, 2017
When it comes to enterprise mobility, both iOS and Android suffer from major security vulnerabilities and are at risk of malicious threats and malware attacks. Read the Lookout’s review of today’s most prevalent issues, including OS, app, and jailbreak threats.
Published By: Lookout
Published Date: Aug 30, 2017
This report examines enterprise security threats for iOS
and Android. While Android has higher consumer market
share, iOS commands more market share in the enterprise,
accounting for 72% of enterprise mobile activations in Q1
2015 compared to Android’s 26% activation share1
The perception that iOS is more secure has helped drive
its enterprise adoption, but this perception comes largely
from security trends observed in the consumer space.
Android, with a more open mobile platform and 81%
global market share2
, predictably invites more broad-based
attacks than iOS.
When it comes to iOS and Android in the enterprise,
however, both need threat protection because at a
fundamental level both platforms are subject to similar
vulnerabilities and attack methods. iOS attacks may be
relatively uncommon today, but they have happened and
can occur. Moreover, enterprises increasingly rely on iOS
app-distribution methods that forgo Apple’s app-review and
they face the risk that attackers will cont
Zendesk beauftragte das Marktforschungsinstitut Forrester Consulting mit einer „Total Economic Impact™“-Studie zur Untersuchung des potenziellen ROI, der sich für Unternehmen ergibt, die die Produktfamilie von Zendesk einsetzen.
Um die Kosten und den Nutzen der Implementierung von Zendesk besser zu verstehen, befragte Forrester fünf Firmen, die Erfahrung mit Zendesk-Produkten haben. Aus den befragten Firmen wurde dann ein Verbundunternehmen erstellt. Die Ergebnisse dieser Untersuchung sind nachfolgend zusammengefasst:
Finanzielle Zusammenfassung der risikobereinigten Ergebnisse über drei Jahre
In a new video, security analyst Rich Mogull discusses mobile data protection topics and addresses many issues, including, the latest trends in mobile security, mobile device management, and mobile data protection.
The Consumerisation of Enterprise Mobility: A Formidable Challenge for CIOs, but a great opportunity. Download the Trend Micro Enterprise Security Whitepaper: The Consumerisation of Enterprise Mobility to learn the secrets to data protection on mobile devices.
Published By: CareCloud
Published Date: Sep 23, 2014
CareCloud developed this guide to explain how technology turned one practice's profit uncertainty into a happier ending. Find out how.
In this white paper you'll learn how to:
• Earn the greatest potential ROI from your EHR system
• Capture more money through revenue cycle management
• Track profitability easier by focusing on 5 key numbers
Published By: Polycom
Published Date: Mar 12, 2018
Learn how one organization with Polycom voice devices and Microsoft Office 365 realized a 109% risk-adjusted ROI and benefits of $1.6M over three years.
By deploying Polycom voice solutions for Microsoft Office 365, an engineering firm was able to realize:
$1.6M in total risk-adjusted benefits
$1M in incremental revenue with more billable hours
$537k in improved productivity
$74k in phone purchase and installation cost savings
$14k in employee relocation cost savings
Learn more about the business benefits and cost savings attributed to Polycom voice solutions for Microsoft Office 365.
The Total Economic Impact Of Polycom Solutions For Microsoft Office 365, a commissioned September 2016 study conducted by Forrester Consulting on behalf of Polycom and Microsoft.
Published By: MobileIron
Published Date: Aug 20, 2018
MobileIron knows that cybercriminals are continuously generating more advanced ways to steal your data by any means necessary. That’s why we are committed to continually innovating and delivering new solutions that help our customers win the race against time to get ahead of the latest mobile security threats. As part of that commitment, MobileIron Threat Defense supports the five critical steps to deploying advanced, on-device mobile security. Our solution provides a single, integrated app that delivers several key advantages:
• A single app of threat protection is fully integrated with EMM.
• No user action is required to activate or update on-device security.
• Advanced mobile security blocks known and zero-day threats across iOS and Android devices with no Internet connectivity required.
• Machine-learning algorithms instantly detect and remediate on-device DNA threats.
Published By: Genesys
Published Date: Feb 27, 2018
What if the cloud could radically improve your customer’s experience, your operations, and your bottom line? There’s a reason why many organizations are taking advantage of the benefits of cloud for contact centers.
This eBook, focuses on two profiles for small contact centers, small business and small of large - a small contact center that is part of a much larger enterprise. Get key insights from independent market research that will help you make a case to take your customer communications platform to the cloud. With the right solution, your business can benefit from enterprise-quality capabilities at a price you can afford. And you can realize a return on investment in as little as three months!
Download this eBook and learn:
• How to calculate ROI and time-to-value in different types of small contact center profiles
• What factors to consider when selecting a cloud vendor
• Three common myths about the cloud
Published By: Workday
Published Date: Oct 15, 2013
Organisations committed to workforce visibility, alignment, and optimisation are well positioned to dominate in the new economy. These high-performing organisations achieve their goals via a unified human resource management, performance management, and financial management solution. They are responsive and adaptable to market realities, create a culture that is skilled at optimising talent, and are ready to outperform their competition. This paper, the last in a three-part series, shares the optimisation stories of four Workday customers.
DatacenterDynamics is a brand of DCD Group, a global B2B media and publishing company that develops products to help senior professionals in the world's most ICT dependent organizations make risk-based infrastructure and capacity decisions.
Our portfolio of live events, online and print publishing, business intelligence and professional development brands are centred on the complexities of technology convergence. Operating in 42 different countries, we have developed a unique global knowledge and networking platform, which is trusted by over 30,000 ICT, engineering and technology professionals.
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