Published By: SimpliVity
Published Date: Jan 07, 2016
There’s no denying that hyperconverged infrastructure is hot right now, promising to dramatically shift the way infrastructure is procured, deployed and managed. But questions remain. Is it actually addressing the real-world concerns faced by real-world customers? What are the catalysts driving organizations to evaluate hyperconvergence and are they finding that the results match the hype when they actually do deploy?
Get the fast facts from this SimpliVity eBook based on research from ActualTech Media, segmented and re-analyzed just for EMEA.
"Learn how to manage a software defined infrastructure SDI deployment and understand the benefit of composable versus traditional infrastructure. The white paper will also cover the definition of an SDI as well as what an IT organization should look for in an SDI solutions provider.
Explore these questions in this white paper with a critical look at HPE’s software-defined and CI offering, HPE Synergy."
"Every kind of online interaction—website visits, API calls to mobile apps, and others—is being attacked by bots. Whether it's fraud, scraping, spam, DDoS, espionage, shilling, or simply altering your SEO ranking, bots are wreaking havoc on websites as well as mobile and business applications.
But that’s not all: they’re also messing with your business intelligence (BI). They can skew audience metrics, customer journeys and even ad buys, making business decisions questionable and costly. According to Forrester, ad fraud alone was set to exceed $3.3 billion in 2018.
Not all bots are bad. In fact, your business depends on them. Search engine bots, for example, give your web presence visibility and authority online. Other good bots help you deliver better customer experiences—perhaps a chatbot provides instant customer assistance on your site. What’s important is enabling the good bots and blocking the bad ones."
Are you ready for a new Recognition & Rewards Platform?
Recognition and rewards are an integral part of your company’s employee experience and engagement levels.
To determine whether an HR technology provider is the right fit for your organization, we recommend asking questions that address the various components of recognition and rewards, as well as background on the provider’s company and technology.
Download our buyers guide for the five major areas you'll need to cover before making a purchase, including:
The business value and ROI of recognition & rewards
Identifying your need and specific goals for an employee experience program
Key questions to ask engagement platform vendors
A decision checklist and a detailed comparison sheet
Two budgeting exercises to justify your investment
Are you ready for a new Performance Management technology provider?
To determine whether an HR technology provider is the right fit for your organization, we recommend asking questions that address the various components of performance management, as well as background on the provider’s company and technology.
Download our buyers guide for must-ask questions on:
• Performance Management philosophy
• Strategic value
• Implementation and support
• Feature set
• Accessibility and reporting
• and more!
Forces such as consumerisation, expanding regulatory requirements and the shift to outcome-based pricing are all compelling procurement leaders to re-evaluate strategies.
Read this briefing to find out:
• the key disruptors shaping the future of procurement
• how to develop an agenda to deal with disruption
• seven key areas of difference between current and future procurement models
• essential questions to inform your strategic thinking.
As advanced technologies catapult manufacturing into the future, find out how to manage the most complex business challenge in generations.
Read this briefing to discover:
• why I4.0 transformation demands a cross-functional approach
• how to get planning for I4.0 transformation the right way round
• how to identify the best opportunities to create value
• critical enablers for I4.0 transformation
• five questions to ask for smarter I4.0.
Explore Every Option Before Choosing Your Monetization Strategy
When it comes to replacing your billing system or choosing a new billing solution to support revenue management, one of the difficult questions you will face is whether to build a custom software set or purchase a solution from a vendor.
There are a variety of factors to consider when making the build vs. buy decision. This whitepaper helps you determine the right path for your organization.
Download the full whitepaper to discover a practical approach to weighing your options for billing solutions. The whitepaper covers the following topics:
• Question to answer before implementing a billing system
• Considerations for building a billing system
• Costs of building your own system
• Considerations for buying a billing system
• Common billing system requirements to consider
By reading our systematic exploration of billing options and considerations, you will find the approach that will lend the greatest success to y
Published By: Mimecast
Published Date: Oct 02, 2019
By any measure, Office 365 is a success as millions of Microsoft seats transition from on-premises Exchange to a cloud-based email service as part of Office 365. While Microsoft has been offering hosted email solutions for more than 20 years, they have hit their stride with Office 365, the third major iteration of the company’s foray into hosted/cloud-based email and collaboration.
This white paper discusses the key issues that decision makers need to consider as they evaluate the email, security, and resilience capabilities of Office 365. After reading this analyst perspective completed by Michael Osterman of Osterman Research, we believe you will better understand:
Special considerations related to hybrid Exchange and Office 365 email deployments
The importance of programmatic security efficacy rather than simple functionality
How to ensure business messaging continuity in the context of Office 365 outages
Whether third-party backup/recovery is critical for protecting your infrastr
I Big Data e gli analytics workloads sono la nuova frontiera per le aziende. I dati vengono raccolti da fonti che non esistevano 10 anni fa. Tutti i dati dei telefoni cellulari, i dati generati dalle macchine e i dati relativi all’interazione con i siti vengono raccolti e analizzati. Inoltre, con i budget IT sempre più sotto pressione, l’impatto ambientale dei Big Data non fa che aumentare e pone grandi sfi de per i sistemi storage.
Questo documento fornisce informazioni sulle problematiche che le applicazioni dei Big Data pongono sullo storage e su come scegliere le più corrette infrastrutture per ottimizzare e consolidare le applicazioni dei Big Data e degli analytics, senza prosciugare le fi nanze.
Nonostante decenni di progresso industriale e tecnologico, ad oggi non esiste ancora una soluzione storage integrata e universale capace di ridurre i rischi, essere redditizia, eliminare le complessità e integrarsi perfettamente nel modus operandi del business e gestire i dati su larga scala.
Per raggiungere questi obiettivi, è necessario contare su determinate capacità, così da raggiungere i risultati ideali al minor costo possibile. Queste capacità includono la disponibilità, l’affi dabilità, le prestazioni, la densità, la facilità di gestione e l’integrazione dell’ecosistema nelle applicazioni. Questo documento presenta una soluzione innovativa nel panorama dello storage. Si possono così risolvere non solo i problemi di oggi, ma anche quelli di domani.
Endpoint detection and response (EDR) tools are built to supplement endpoint security with increased detection, investigation, and response capabilities. However, the hype surrounding EDR tools can make it difficult to understand how exactly they can be used and why they are needed. Making matters worse, today’s EDR solutions often struggle to provide value for many organizations as they can be difficult to use, lack sufficient protection capabilities, and are resource intensive.
Sophos Intercept X Advanced with EDR integrates intelligent EDR with the industry’s top-rated endpoint protection in a single solution, making it the easiest way for organizations to answer the tough questions about security incidents. Here are some additional reasons to consider an EDR solution.
AI is fundamentally reshaping business as we know it. It drives innovation, efficiency, productivity, new operational models, and entirely new revenue opportunities. It is no wonder, then, that enterprises of all sizes are keen to adopt this transformative technology.
When embarking on the AI journey, however, it is critical to understand that data is the heart of any effective AI algorithm. So, for any enterprise looking to harness the promise of AI, the first question to ask is quite simply, “is my data ready?”
This technology brief simplifies the path to AI by offering actionable steps to data readiness.
Skilled IT teams understand that one cloud does not fit all. Compliance issues may demand that some data be held internally. Budget-imposed total cost of ownership (TCO) limits may push other data out to public clouds. Hence, a scalable multi-cloud infrastructure becomes imperative.
This whitepaper addresses key questions commonly raised by CIOs considering the move to multi-cloud. Further, it sheds light on how Intel® technologies such as the 2nd Generation Intel® Xeon® Scalable processors and Intel® Optane™ DC Persistent Memory can help boost your cloud credentials.
Everybody in marketing is chasing today’s consumers as they hop from channel to channel on their digitally empowered customer journeys. Some marketers are more successful than others. Brands with integrated omnichannel touchpoints can let customers start researching a product on their laptop, receive related advertising on social, ask questions on chat, make the purchase on their phone, and pick up the product at their nearest store.
As a new generation of employees hit the workforce, a user-centric technology trend has begun to take shape. The question is how does IT shift their practices to embrace the trend toward this modern technology experience?
Download this e-book for answers and learn:
• The origins of the user-centric trend
• Apple's role in evolving IT practices
• Ways to implement and benefit from this new IT model
Digital Business Demands Better
In your organization, you’ve probably heard
questions like these asked of the application
development and/or infrastructure and operations
> Why can’t our software development teams keep up with new business
> Why are we always waiting on infrastructure teams?
> Why do our business initiatives become outdated before their required software is
> Is our software development team aligned with corporate goals like engaging
younger consumers on their mobile devices?
Published By: Veeam '18
Published Date: Oct 10, 2019
60% dei dati cloud sensibili è conservato all'interno di documenti Office e per il 75% di questi dati NON viene eseguito un backup!
In questo breve e semplice report, gli analisti di 451 Research spiegano perché è importante eseguire il backup dei dati di Office 365.
I risultati più importanti includono:
I dati di Office 365 sono i nuovi dati aziendali d’importanza critica
Il fatto che i dati SaaS siano intrinsecamente sicuri è un luogo comune
Ripristini e governance stanno diventando tanto importanti quanto il backup dei dati
La protezione dei dati sarà sempre più legata alle problematiche legali e di conformità.
By the time most customers reach a human employee with a question, chances are they have
already researched online or tried to self-serve. This means employee transformation is required
to develop more sophisticated employees in the age of automation to solve more advanced
Because front-line jobs are becoming more complex, employees need to be tactical, technical, and
ready to emotionally handle these new types of interactions.
Recently, Lamont Exeter, head of Learning & Development at TTEC Digital, teamed up with Tim
Duranleau of SAP Litmos in a webinar to discuss ways that companies can combine learning
and technology to create more sophisticated employees. Below are some key highlights from
In an age of tech-savvy customers and self-service channels, do companies still need to invest in contact centers and staff to provide support?
The answer is, yes.
Consumers have been trained to find the information they need on their own online or with their mobile device. But when they do pick up to the phone and reach out to customer service, they expect representatives to solve what are often complex questions. They expect human interactions.
This enormous shift in which customer service representatives are perceived as a last resort puts increased pressure on contact center associates who already have the odds stacked against them. The staff must be trained to quickly handle issues that frequently require access to a wide variety of information, but a lack of investment means many associates are often unprepared and lack the right resources to help customers.
To change the outcome, customer service representatives need the right training and tools to not only understand the issue,
Published By: InMoment
Published Date: Oct 14, 2019
In today’s experience economy, a simple request for feedback on a receipt
is not enough to accurately determine your guests’ needs. Guests need
to be presented with the option to share feedback at the right time for
them—whenever, wherever, and however they want to. At the same time,
the volume of feedback requests and the length of surveys often result in
survey fatigue and other negative emotions in guests.
This is just one of the complex issues restaurant brands find themselves
facing today. Others include:
• How do I understand the experience every individual guest has with
• How do I communicate with them in a way that they’re more likely to
• How can I demonstrate awareness of the guests’ situations and acknowledge their needs?
Published By: InMoment
Published Date: Oct 14, 2019
R O I : T H E H O LY
GRAIL OF CX
Return on Investment (ROI) is the holy grail of customer (CX), employee
(EX) and market (MX) experiences. Every practitioner wants to prove it’s
real, but the quest to find it can be fraught with peril and, in the end, many
businesses end up believing it’s completely fictional.
This ebook will delve into the mysteries of the financial impact of experience
programs and how you can implement and measure experience initiatives
designed to deliver ROI.
Why is the ROI of experiences so hard to establish? The answer is twofold:
1. ROI is not a single number; it’s wide-ranging and can be found in any
part of the enterprise.
2. Many businesses focus too much on the end goal (ROI), but fail to establish a program with the necessary elements required for success.
Published By: Panasonic
Published Date: Oct 10, 2019
Wireless communications is on the cusp of the 5G revolution, which is widely touted as a boon for business and consumers. Change is coming, and that heralds significant challenges for government and its use of both fixed and mobile wireless networks. Here are six things agencies should know now about 5G.
DatacenterDynamics is a brand of DCD Group, a global B2B media and publishing company that develops products to help senior professionals in the world's most ICT dependent organizations make risk-based infrastructure and capacity decisions.
Our portfolio of live events, online and print publishing, business intelligence and professional development brands are centred on the complexities of technology convergence. Operating in 42 different countries, we have developed a unique global knowledge and networking platform, which is trusted by over 30,000 ICT, engineering and technology professionals.
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