Florida Hospital Celebration Health has long recognized that nursing is a key factor in the efficient delivery of high quality patient care. Nursing also represents the hospital’s highest cost of labor. Given these factors, administrators at Celebration Health sought business intelligence tools to better understand current nursing performance and pinpoint opportunities for workflow improvements leading to higher patient and staff satisfaction.
Read this case study to learn more about how Florida Hospital Pioneers used RTLS and business intelligence to analyze and improve nursing workloads and workflows.
Clinical decision support solutions are critical to delivering quality care, but how do you know which tools are most effective? In this video, David Bordewyk, national director for clinical solutions at Truven Health, explains five considerations for evaluating current or prospective solutions. First, the tool should provide evidence-based, actionable recommendations. Learn how to determine whether that’s the case, as well as how to identify tools that provide comprehensive information, information that’s consistent, and information that’s easy to find and access. Additionally, the tool should provide access from multiple types of devices and the vendor should offer ongoing user training and support.
This competitive review addresses 3 specific capabilities of competing business process management (BPM) suites:
- The integration of complex event processing (CEP)
- The quality and types of tools that decrease implementation times
- The advantages of a truly open product architecture
Balancing customer service quality and costs is an ongoing battle for most organizations. Superior service means higher labor spend, but shunting customers into long support queues and confusing self-help areas costs companies loyalty and retention. Conventional technologies don’t help much: They’re fragmented, with no unified view of customer interactions; they don’t provide effective peer-based support, leaving customers frustrated and dissatisfied; and they do nothing to improve retention, knowledge-sharing and overall enablement of service rep teams. Learn how social business tools eliminate the conventional cost/quality trade-offs.
Effective Competition Depends on Continuous Delivery of Quality Software In today’s application economy every company is a software company, no matter what industry it is in:
• Shipping companies depend on logistics software to efficiently route packages, arrange drivers and automate warehouses.
• Retail companies rely on software to manage inventory, engage with customers online and to give in-store associates the tools they need to answer customer questions on the spot.
• Marketing firms lean on applications to gather consumer data and parse it, automate communication with prospects and effectively manage advertising campaigns. The examples are endless.
The point is that in order to compete today, every business must be able to quickly build and tweak software to adjust to always evolving market demands. Ultimately, business success depends on faster development iterations while still maintaining the high quality of service expected by customers, stakeholders and end users.
Mobile printing provides a series of quality improvements and timesaving benefits that are often overlooked in route automation, but can have a significant impact on the bottom line. This white paper will: • Describe uses for mobile printing in route accounting applications;
•Provide return on investment calculation tools to measure the financial impact mobile printing can have; • Demonstrate how mobile printing processes can improve billing, distribution, and customer service operations; • Detail how on-demand thermal printing can reduce forms expenses; • Provide an overview of mobile printer and wireless communications options for route accounting systems. Read on to see how your route delivery and sales staff can make more stops and fewer errors each day by using mobile printing to support their work.
VoIP’s extreme sensitivity to delay and packet loss compared to other network applications such as web and e-mail services, presents a real challenge.
A basic understanding of VoIP traffic and of the quality metrics provided by VoIP monitoring tools will help keep your network running smoothly. Follow our 10 VoIP best practices to ensure quality service for your network.
This white paper guides you through the essentials of VoIP
troubleshooting, including common problems and the metrics you should employ to fix and prevent them. You’ll learn how these metrics relate to one another and to overall VoIP health. You’ll also learn the best practices for keeping your VoIP network flowing smoothly, your time-to-resolution low, and end users happy.
Published By: Infosys
Published Date: Feb 12, 2019
DevOps is fast assuming greater importance in deciding the agility of an enterprise. A robust DevOps setup is crucial for successful agile delivery and minimal risks. It greatly optimizes release management costs and team productivity, resulting in reduced time to market. At the same time, DevOps enables organizations to make rapid product releases with increased quality and manage customers' expectations.
In this paper we explore various aspects of DevOps. We look at key success attributes, main processes, tools, and frameworks that play an elementary role in DevOps.
Siloed data sources, duplicate entries, data breach risk—how can you scale data quality for ingestion and transformation at big data volumes?
Data and analytics capabilities are firmly at the top of CEOs’ investment priorities. Whether you need to make the case for data quality to your c-level or you are responsible for implementing it, the Definitive Guide to Data Quality can help.
Download the Definitive Guide to learn how to:
Stop bad data before it enters your system
Create systems and workflow to manage clean data ingestion and transformation at scale
Make the case for the right data quality tools for business insight
Published By: iKnowtion
Published Date: Nov 09, 2011
Data quality is a key component for optimum customer communications programs. Find out how to determine whether you have appropriate tools in place to support current and future marketing analysis functions.
Learn what a Web Service is and how it works, the advantages of using a Data Quality Web Service, the technology assessment for implementation, and several case studies (Saab and other real world case studies) to demonstrate real life successes.
Tom Brennan and John Nydam explain the Melissa Data and Stalworth partnership, discuss the business problems caused by bad data, and describe how DQ*Plus provides a complete data quality solution for enterprise applications and commercial databases.
Implementing source code vulnerability testing in the software development life cycle. Finding and fixing security issues early is an application project can help reduce development costs while improving software quality. Source code security tools implemented and used across the software development life cycle are known to provide such results.
Quality 4.0 isn't really a story about technology. It's about how that technology improves culture, collaboration, competency and leadership.
The last decade has seen rapid advances in connectivity, mobility, analytics, scalability and data, creating what some call the fourth industrial revolution, or Industry 4.0. With the help of the Industrial Internet of Things (IIoT), manufacturers have digitized operations, transforming efficiency, supply-chain performance and innovation. This revolution has even created entirely new business models.
This e-book gives manufacturers the tools to lead the Quality 4.0 transformation – a transformation that raises traditional manufacturing to the next level. It teaches readers to use advanced technology, analytics and IIoT to strengthen the manufacturing process and bring it forward into a powerful digital age.
Published By: IBM Unica
Published Date: Sep 08, 2011
Quality organizations are under pressure to reduce costs and improve quality, while being hit with new technologies and practices. Agile practices, rich-client technology and cloud platforms are creating disruption in the testing tools market.
If your a grantmaking org, your probably aware that today's grant applicants have high expectations when it comes to the online application process. If they can't get their information to you quickly and easily, they may not complete their application at all. It's easy to see the value in quality application software, but making that final product choice can be difficult.
When you have the right tools in place, you can manage applications for multiple grant projects with ease. A powerful grants management software helps you set up sleek online forms, organize your incoming applications, and collaborate with your team as you consider each applicant. Take the time to evaluate your options so you can find a product that meets all your team's needs.
Grants management software can go a long way toward simplifying your application and review process. Before you buy, though, be sure to go through this checklist of important questions to help you evaluate your options and make the right choi
When you're accepting digital submissions for contests, awards, or another purpose, organization is crucial.
Today's consumers have high expectations when it comes to the online submission process. If they can't get their information to you quickly and easily, they may not complete their contest or award entry at all. It's easy to see the value in a quality submission software to manage your contest or award, but making that final product choice can be difficult.
When you have the right tools in place, you can manage submissions for multiple contests and awards with ease. A powerful submission management software helps you set up sleek online forms, organize your incoming submissions, and collaborate with your team as you consider each submitter. Take the time to evaluate your options so you can find a product that meets all your team's needs.
Submission management software can go a long way toward simplifying your contest or award submission and review process. Before you buy, t
Published By: Polycom
Published Date: Sep 24, 2014
Dynamic work environments are made-up of people on the move and virtual teams across different time zones. This makes it challenging to access an expert or to secure information. You need a communication solution that anchors fast-moving teams and enables communication from any device, anywhere; and communication tools that integrate with applications you use daily that are managed through a single interface to streamline deployment and speed your return on investment (ROI). Polycom and Microsoft® deliver a complete and interoperable end-to-end unified communications (UC) solution for voice, video, conferencing and collaboration and connect people from any device, and from any location.
Better health care at lower costs, for everyone – how do health care providers get there? Understanding the gaps in patient care, patient needs, and the geographic distribution of the patient population are important elements to consider when making decisions about improving the quality of care and reducing its costs.
To effectively analyze gaps in patient care, the data needs to be in a single place or system. However, in many organizations, data is spread across a myriad of spreadsheets and database systems. Data not organized for visual exploration and coherent analysis isn’t useful for decision making. Hence the need for visually appealing and scalable analytical tools to help organizations be more efficient, effective and economically successful.
DatacenterDynamics is a brand of DCD Group, a global B2B media and publishing company that develops products to help senior professionals in the world's most ICT dependent organizations make risk-based infrastructure and capacity decisions.
Our portfolio of live events, online and print publishing, business intelligence and professional development brands are centred on the complexities of technology convergence. Operating in 42 different countries, we have developed a unique global knowledge and networking platform, which is trusted by over 30,000 ICT, engineering and technology professionals.
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