Dramatic changes across the oil and gas industry require new approaches for managing information, analyzing patterns and optimizing outcomes in both upstream and downstream operations.
Forward-thinking oil and gas companies will turn information into actionable insights in order to:
• Enhance exploration and production
• Improve refining and manufacturing efficiency
• Optimize global operations
Published By: Polycom
Published Date: Aug 16, 2017
"Download this guide to learn how other SMBs are leveraging Office 365 with Polycom to bring together Office tools and communications to
enable employees to connect with colleagues, customers, suppliers and
business partners through every form of communication.
With 3 new Skype for Business features, Microsoft and Polycom helping businesses improve productivity, efficiency, and collaboration. New features include:
• Modern Voice with Cloud PBX, which will enable users to make and
receive enterprise-grade calls from within Skype for Business Online.
• PSTN conferencing which supports dial-in or dial-out to any device
• Skype Meeting Broadcast for presentations to audiences of up to 10,000
Published By: iDirect
Published Date: Aug 21, 2009
With developments in IP networking in general and the Internet in particular, the ability to transmit voice calls which have been traditionally handled by the public switched telephone network (PSTN) over a lower cost IP infrastructure has become a reality. More and more users are researching VoIP capability when purchasing a connection to the Internet or simply expanding their private intranet.
Voice over Internet Protocol (Voice over IP or VoIP) allows users to make phone calls over the Internet, or any other IP network, using the packet switched network as a transmission medium rather than the traditional circuit transmissions of the PSTN. As the technology has become more reliable in recent years, companies have been moving to VoIP for a number of reasons.
As the need to retain corporate data has increased to meet regulatory requirements-- and best practice may dictate email meeting certain internal policies-- the very existence of PSTs is putting email more and more "at risk. So what can you do about PSTs?
As a growing law firm, Sills Cummis found itself presented with several classic IT challenges. It had to contend with server proliferation within its data center, implement a cost-effective disaster recovery system, and ensure high availability of key applications and services for its attorneys. Through its purchase of the VMware Infrastructure 3 suite, Sills Cummis was able to tackle all of these problems.
It’s not surprising that first contact resolution (FCR) is becoming a high priority among forward-looking contact center managers. Increasing the percentage of contacts resolved during the initial contact provides three great benefits; customer satisfaction goes up, operating costs go down, and contact-center generated revenue goes up. There are also potential downsides, like extended handle time as agents strive to keep the caller on-line until the issue can be resolved.
Published By: Marketo
Published Date: Jul 25, 2016
Download this ebook, Jumpstart Your Account-Based Marketing, to learn about:
- How to get started with ABM
- Setting goals and establishing analytics
- What you need to plan ABM campaigns
- How to implement ABM campaigns
While marketers usually look first to customer facing applications when making technology acquisitions, taking into account the entire marketing value chain--from strategic brief to a personalized communication--is the best way to look at achieving marketing ROI. Too often, investments in customer facing technology fail to account for operational burdens created upstream in the marketing process.
This paper describes how Cost and Breakeven Analysis of Email Discovery Using Mimosa NearPoint Email Archiving with eDiscovery Option. This customer is one of the largest manufacturers and marketers of healthcare supplements in North America with corporate headquarters in California. The company wanted to solve two related problems: eDiscovery risk and cost and PST propagation.
White paper or Webinar? Free trial or sweepstakes? Learn how to choose the right offer for your next demand generation campaign – a choice that will have more impact on campaign success than any decision you'll make on copy or design.
DatacenterDynamics is a brand of DCD Group, a global B2B media and publishing company that develops products to help senior professionals in the world's most ICT dependent organizations make risk-based infrastructure and capacity decisions.
Our portfolio of live events, online and print publishing, business intelligence and professional development brands are centred on the complexities of technology convergence. Operating in 42 different countries, we have developed a unique global knowledge and networking platform, which is trusted by over 30,000 ICT, engineering and technology professionals.
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