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Results 401 - 425 of 919Sort Results By: Published Date | Title | Company Name
Published By: IBM     Published Date: Mar 04, 2014
In today’s mobile, connected era, customers expect perfection from their service providers. With competitors only a click (or tap) away, companies have a strong incentive to deliver flawless operations. Online retailers have “set a high bar” in the way that they engage customers throughout the entire sales process—not just during the commercial transaction, but before, during and after the transaction. Can your insurance company meet the challenge?
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smarter process approach, agility, business process management, bpm, insurance, case management, operational decision management, analytics
    
IBM
Published By: IBM     Published Date: Mar 04, 2014
A Smarter Process vision for healthcare. We live in an era in which customers expect perfection from their service providers. With competitors only a click (or tap) away, companies have a strong incentive to deliver flawless operations. Online retailers have set a high bar - in the way they engage customers throughout the entire sales process -not just during the commercial transaction, but before, during and after the transaction. Can healthcare and life sciences meet the challenge?
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business operations, business process management, bpm, process automation, healthcare, smarter process, life sciences, health plan
    
IBM
Published By: IBM     Published Date: Apr 22, 2014
When you’re faced with growing expectations to create business value with limited resources, where can you turn? Increasingly, IT organizations are looking to trusted IT services providers like IBM to help reduce cost, manage complexity, maintain leading-edge skills and adopt technology innovation. Read the white paper to find out how managed services and cloud computing can help you deliver on the transformation agenda your business requires. Plus get guidance on the top 10 criteria to consider when selecting an external partner.
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ibm, managed services provider, managed services, it management, it service providers, cloud computing
    
IBM
Published By: IBM     Published Date: Apr 22, 2014
Researched and compiled independently by Chartis, the RiskTech100® evaluates and ranks the world’s most influential risk technology providers based on a range of criteria. IBM retains its top position in the 2014 RiskTech® 100 rankings with top scores for functionality, market presence and innovation. The Chartis report is acknowledged globally as one of the most comprehensive and prestigious studies of risk technology vendors. The report also tracks key trends and developments in the risk technology marketplace. Read the report to learn how IBM can support your risk and compliance efforts to drive business performance and better outcomes.
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ibm, chartis, risktech100, risk technology, risk technology vendors, security, risk, compliance
    
IBM
Published By: IBM     Published Date: Oct 17, 2014
In this first-release MQ, Gartner evaluates providers on service delivery, B2B Network/Collaboration, Integration Functionality and success in capitalizing on vision. Rated against an extensive 15-criteria evaluation, IBM earned one of only three Leader positions, and outpaced the competition in "completeness of vision," signifying our strength in delivering the most competitive solution to the marketplace.
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integration brokerage, service delivery, integration functionality, competitive solutions, it management
    
IBM
Published By: IBM     Published Date: Nov 22, 2014
In this first-release MQ, Gartner evaluates providers on service delivery, B2B Network/Collaboration, Integration Functionality and success in capitalizing on vision. Rated against an extensive 15-criteria evaluation, IBM earned one of only three Leader positions, and outpaced the competition in "completeness of vision," signifying our strength in delivering the most competitive solution to the marketplace.
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integration brokerage, supply chain management, service delivery, integration functionality, b2b, it management, enterprise applications
    
IBM
Published By: IBM     Published Date: Jan 09, 2015
As mobile technology evolves, it’s bringing rapid change to enterprises everywhere, so it’s essential to know the latest trends and how to build on them to create real business benefits. IDC believes third-party mobility service providers will play a key role in helping you do just that. Read the analyst report to get expert insight into how you can benefit from key mobile trends; building blocks and best practices for successful deployment and adoption of any mobility initiative; critical factors to consider when evaluating an IT services provider; and details on how IBM MobileFirst services can help you achieve a sustainable competitive advantage
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ibm, mobile, network, capabilities, solutions, strategy, cisco, challenges
    
IBM
Published By: IBM     Published Date: Mar 17, 2015
Read Gartner Inc.'s latest report on Digital Commerce solution providers and learn how IBM's capabilities, strategies, strengths and challenges stack up against others. Understand the key capabilities of a digital commerce solution, and learn why IBM is cited as a leader.
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digital commerce, ibm, digital commerce software, digital commerce platform, demandware
    
IBM
Published By: IBM     Published Date: Apr 07, 2015
Today, the growth in the volume, variety, and availability of health data allows greater focus on individual wellness, as well as a way to provide care in a smarter way. In this webcast you will learn how the IBM Integration solution for healthcare can provide rapid connectivity, simplify IT infrastructure and drive enhanced patient care.
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ibm, integration, connectivity, it infrastructure, healthcare providers, clinical applications, business applications
    
IBM
Published By: IBM     Published Date: Apr 07, 2015
This report explores how cloud-based solution providers, such as managed service providers (MSPs) and independent software vendors (ISVs) are using an embedded approach to analytics in an effort to empower their customers and build a competitive advantage.
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ibm, cloud computing, analytics, business intelligence, distributed computing
    
IBM
Published By: IBM     Published Date: Apr 09, 2015
IDC collected and analyzed data on 11 MSSPs within the 2014 IDC MarketScape worldwide managed security services market assessment. While the market arena for MSS is very broad and there are many suppliers that offer these services, IDC narrowed down the field of players that participate in worldwide MSS based on the following criteria: Service capability across the MSS life cycle; Revenue and Geographic presence.
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mssp, idc, idc marketscape, global managed security services, ibm, security, it management
    
IBM
Published By: IBM     Published Date: May 12, 2015
Creating more person-centric, coordinated and value-based care means all service providers must share risks and data, conducting business with partners that cross traditional boundaries, while data is transforming this industry at an unprecedented pace. Watch this webcast to learn more of how organizations are optimizing their business processes to lower costs, analyzing data to improve quality, care, and population health, while learning to engage in new ways to drive better outcomes.
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risk, data, service provider, healthcare, optimization, quality of service
    
IBM
Published By: IBM     Published Date: May 19, 2015
In this report we assess the performance of major providers of advanced analytics solutions and provide insight into how their customers are benefiting from these solutions.
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advanced analytics, analytic solutions, complex predictive models, analytics platform, metrics, business metrics
    
IBM
Published By: IBM     Published Date: May 29, 2015
Learn how telecommunications providers can reboot the customer experience!
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restoration, telecommunications, service providers, connection, communication, customer experience
    
IBM
Published By: IBM     Published Date: May 29, 2015
Learn how innovative communications service providers are extracting value from uncertain data through this whitepaper!
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big data, mobility, compute-intensive apps, virtualization, cloud computing, scalable infrastructure, reliability, telecommunications
    
IBM
Published By: IBM     Published Date: Jul 01, 2015
Read this paper to learn the results and gain valuable insight into prospective providers of online collaboration services.
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collaboration software, collaboration saas, business agility, best practices, online collaboration services, enterprise administration, enterprise it, network performance management
    
IBM
Published By: IBM     Published Date: Jul 08, 2015
The MDM of product data solutions market segment grew nearly 9% in 2013. Increasingly, end-user organizations are exploiting MDM as the heart of a digital business transformation. This Magic Quadrant, which evaluates 15 providers, will help find the right vendor for their needs. 
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ibm, magic quadrant, gartner, data management, product data solutions, it management, enterprise applications
    
IBM
Published By: IBM     Published Date: Jul 13, 2015
This Magic Quadrant, which evaluates 15 providers, will help find the right vendor for their needs.
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data solutions, mdm, master data management, data implementation, magic quadrant, data management
    
IBM
Published By: IBM     Published Date: Jul 27, 2015
Read this whitepaper to look at why network service quality matters to customer loyalty and CSP attitudes to improve it
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customer loyalty, network service quality, communications service providers, service quality metrics, operational performance, customer experience management, cem, cem solution
    
IBM
Published By: IBM     Published Date: Jul 27, 2015
Communications service providers have much to gain from deploying big data analytics capabilities that enable smarter campaigns.
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ibm advanced analytics platform, big data analytics, communications service providers, analytics software, predictive analytics, analytics visualization, historical analysis
    
IBM
Published By: IBM     Published Date: Jul 31, 2015
Commoditization is a serious threat to the telecommunications industry. Most CSPs offer similar services at rates designed to win what has become a price war. As a result, many face decreasing margins and difficulty sustaining differentiation based on prices or products alone. On top of commoditization, CSPs also face competition from OTT providers and an increasingly knowledgeable and demanding customer base. With access to growing amounts of data from an ever-increasing number of sources and devices, today’s empowered, savvy consumers know what they want and expect to get it.
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ibm, telco, csps, big data, commoditization, customer retention
    
IBM
Published By: IBM     Published Date: Jul 31, 2015
Selecting MSS providers.
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mss, security, management
    
IBM
Published By: IBM     Published Date: Mar 10, 2015
This white paper reviews the finding of recent Heavy Reading research into wireless CSP attitudes to and plans for driving customer loyalty through control of network service quality
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ibm, customer data, customer service, customer loyalty, communications, service providers, big data, customer satisfaction
    
IBM
Published By: IBM     Published Date: Oct 02, 2015
In this report, Ponemon Institute presents findings from in-depth interviews with enterprises who switched to IBM Security QRadar from another Security Information and Event Management (SIEM) solution. The reports summarizes their rationale for switching SIEM providers as well as metrics on the deployment and performance in managing and containing network traffic anomalies.
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ibm, security, qradar, siem, network traffic anomalies, it management
    
IBM
Published By: IBM     Published Date: Oct 06, 2015
When you’re faced with growing expectations to create business value with limited resources, where can you turn? Increasingly, IT organizations are looking to trusted IT services providers like IBM to help reduce cost, manage complexity, maintain leading-edge skills and adopt technology innovation. Read the white paper to find out how managed services and cloud computing can help you deliver on the transformation agenda your business requires. Plus get guidance on the top 10 criteria to consider when selecting an external partner.
Tags : 
ibm, services provider, services provider selection, it organizations, it service providers, reduce cost, technology innovation, top ten criteria
    
IBM
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