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Results 251 - 275 of 906Sort Results By: Published Date | Title | Company Name
Published By: Equinix     Published Date: Oct 20, 2015
In real estate, the most important factor is location, location, location! Your services are not quite as sensitive to the physical position of your technology, but location certainly can be a pivotal factor in optimizing your service design and service delivery. Ideally, location shouldn’t matter; however, it does have an e?ect on customer experience. When technology services were simpler, location was largely irrelevant, but now the complexity of new services demands a strategy more in line with your BT agenda than your former IT agenda. The e?ects of regulatory, cost, risk, and performance factors will vary based on the physical location of your technology resources. Colocation providers, cloud service providers, and even traditional hosting services o?er plenty of evolving options to help infrastructure and operations (I&O) professionals balance these factors to optimize service design and delivery.
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data center, optimizing service, infrastructure and operations, service design and delivery, cloud service, hosting services, enterprise applications
    
Equinix
Published By: Equinix EMEA     Published Date: May 22, 2019
This document outlines how Insurance providers must optimize and scale for policy collaboration in a rapidly changing, omni-channel environment while shifting to providing new types of digital insurance. Additionally, shifting demographics is transforming interaction between insurance providers, reinsurers and customers. To address, Insurance providers must move to the digital edge adjacent to customers, clouds, partners and remote devices.
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Equinix EMEA
Published By: Evariant     Published Date: Sep 07, 2016
Marketers face a unique challenge to allocate resources across a variety of tactics to target key audiences that need their product or service – with limited information on what combination of products or services will have the optimum impact, which target audience members are ideal fits, and what allocations will provide the best return on investment to the organization. Healthcare has its own myriad of challenges, including many local, regional, and national options for consumers, service line variations, and disparate demographics. The good news is that there is an emerging understanding of digital and multichannel marketing, and ample opportunity to define best practices, systematically calculate marketing effectiveness and return on marketing investment (ROMI), and use technology and data to create great business outcomes.
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evariant, multi-channel marketing, hospital, patient engagement, digital marketing
    
Evariant
Published By: Evariant     Published Date: Apr 09, 2018
Every consumer or patient call into a health system’s call center is an opportunity to create a highly-personalized experience that ensures patient loyalty and extends patient lifetime value. Healthcare providers have a tremendous opportunity to invest in solutions and processes that can transform their call center into a profit center by driving smarter patient engagement. Yet, the majority of call centers today do not deliver the robust, personalized support capabilities today’s patients and consumers expect, and the current healthcare marketing environment demands. Download your free copy of this eBook to learn how to make the transformation from traditional call center to strategic patient engagement engine that drives growth in patient acquisition and lifetime patient value.
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patient experience, call center, improved care continuum, access center, customer experience, patient journey
    
Evariant
Published By: Evariant     Published Date: Jul 02, 2018
Every consumer or patient call into a health system’s call center is an opportunity to create a highly-personalized experience that ensures patient loyalty and extends patient lifetime value. Healthcare providers have a tremendous opportunity to invest in solutions and processes that can transform their call center into a profit center by driving smarter patient engagement. Yet, the majority of call centers today do not deliver the robust, personalized support capabilities today’s patients and consumers expect, and the current healthcare marketing environment demands. Download your free copy of this eBook to learn how to make the transformation from traditional call center to strategic patient engagement engine that drives growth in patient acquisition and lifetime patient value.
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patient experience, call center, improved care continuum, access center, customer experience, patient journey
    
Evariant
Published By: Evariant     Published Date: Aug 22, 2018
Health systems that implement CRM-based engagement solutions stand to achieve significant strategic gains, from acquiring and retaining patients to supporting more positive clinical outcomes to increasing referrals to member providers and practices. Driven by easy access to rich consumer data and analytic profiling, as well as patient encounter histories, CRM-based engagement centers optimized for healthcare enable health system CSRs to quickly offer personalized responses to consumer or patient inquiries via multiple in- and outbound media, including telephone, email, social, and web.
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call center, healthcare crm, patient experience, patient acquisition, healthcare transformation
    
Evariant
Published By: Evariant     Published Date: Nov 08, 2018
Smarter growth for healthcare providers requires a strong patient acquisition engine that can demonstrate ROI. By focusing on the financial impact of marketing efforts, healthcare marketers demonstrates why these efforts warrant further investment. This guide presents the Evariant approach to calculating service line ROI from marketing spend. It includes a standard set of formulas and optional factors that may be relevant to certain service lines and system-wide operations.
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healthcare marketing, marketing roi, patient acquisition, marketing measurement
    
Evariant
Published By: Evariant     Published Date: Jun 18, 2019
In healthcare, a traditional call center experience can feel much like calling a cable company—detached, dull, frustrating. Personalized engagement is critical to the future of healthcare, but call center agents are often not given the tools to meet consumer expectations. Agents may be limited to a basic set of functions with minimal insights on patient journeys. Download this infographic which highlights the enormous opportunity healthcare providers have to modernize their approach to the call centers.
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Evariant
Published By: Evident.io     Published Date: Nov 19, 2015
Collaboration services, email, managed services, and backups and disaster recovery are the most common current use cases for cloud services, according to the results of a new SANS survey on cloud security. The 485 IT professionals who participated in the survey reported using a variety of cloud providers and service models, including software-as-aservice (SaaS) cloud offerings, along with a fairly even mix of infrastructure-as-a-service (IaaS) and platform-as-a-service (PaaS) implementations. Most respondents said they are investing in both public and private clouds as needs dictate.
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evident, cloud security, collaboration services, 485 it, disaster recovery, cloud services, saas, networking, it management, wireless
    
Evident.io
Published By: Evident.io     Published Date: Nov 23, 2015
AWS is the most widely deployed public cloud infrastructure as a service (IaaS) solution in the world and is a leader in Gartner's Magic Quadrant for IaaS (see "Magic Quadrant for Cloud Infrastructure as a Service"). AWS offers a large number of built-in security capabilities (see Note 1), and questions on the proper practices for securing workloads in AWS are increasing.1 AWS is a not a "consumer grade" IaaS cloud. It is a market leader, with a portfolio of security capabilities and security ecosystem partners unmatched by other IaaS providers. However, simply moving existing workloads to AWS without rethinking security tools, processes and system management will result in workloads that are less secure than they were when located within enterprise data centers. Conversely, a properly managed and secured workload in AWS will be at least as — and, in most cases, more — secure than in an enterprise data center.
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security, best practices, web services, amazon, workload, aws, data centers, enterprise, cloud, infrastructure, it management, enterprise applications
    
Evident.io
Published By: F5 Networks Inc     Published Date: Feb 02, 2016
Enterprises and organizations from all industries and sectors are migrating or deploying new applications to IaaS public cloud providers to achieve greater agility, faster time to market, and flexible utility payment models. Whether these apps are revenue generating or critical business apps, they must ensure the same great user experience. Read this whitepaper to understand the key considerations and known inhibitors to the successful migration of apps to the public cloud.
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public cloud, application deployment, application migration, critical business apps, iaas public cloud, it management, enterprise applications
    
F5 Networks Inc
Published By: F5 Networks Singapore Pte Ltd     Published Date: Jun 18, 2019
According to the 2018 Global DNS Performance Benchmark Report, the state of DNS resiliency among enterprises and top SaaS providers is poor, with 60% relying on a single source for their authoritative nameservers. In this article, we’ll explore the necessity of having a secondary DNS service.
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F5 Networks Singapore Pte Ltd
Published By: FICO     Published Date: Sep 12, 2017
PSD2 puts accountability for unauthorised or fraudulent payments squarely on payment service providers. PSPs are now obliged to confirm their customer’s identity robustly when making payments and when managing their accounts. But these measures threaten to put barriers in the way of the frictionless journey that customers want.
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psd2, accountability, security, customer authentication, risk analysis, payment fraud, fico
    
FICO
Published By: FICO EMEA     Published Date: Jan 25, 2019
Communications service providers (CSPs) have long recognized the potential of data analytics. Yet their early efforts to pull actionable intelligence from the oceans of data they have access to were largely unsuccessful. Many tried a 'big bang' approach to building a central repository without knowing what they wanted to do with the data in it. The arrival of artificial intelligence (AI) – its machine learning subset in particular – has changed their thinking and approach. For this Quick Insights report, we surveyed 64 professionals from CSPs around the world who are applying, leveraging and/ or planning to deploy advanced analytics in some capacity at various points across the customer lifecycle.
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analytics, artificial intelligence, customer lifecycle, insights, telecom credit lifecycle, customer acquisition, optimisation
    
FICO EMEA
Published By: FICO EMEA     Published Date: May 31, 2019
The telecommunications market is highly saturated. In most of the developed world, nearly everyone who wants a mobile phone has one. There are opportunities for carriers to increase service usage or upsell customers on higher-value devices or services, but each new account generally comes at a competitor’s expense—so customer retention is crucial. Telecom service providers need to reduce losses, prevent churn and maximise revenue on their offerings. FICO’s Best Next Action™ technology can be an important tool to achieve all of these objectives, either by presenting new offer terms or cross-selling other products and accessories to enhance the customer’s telecommunications experience—the handset upgrade, better financing terms, insurance on the handset or a subscription service for content. o Prevent account churn o Optimise service utilisation o Segment accounts o Tailor the contact method to the account
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telecommunications, advanced analytics, telco, customer retention
    
FICO EMEA
Published By: FICO EMEA     Published Date: May 31, 2019
: FICO commissioned an independent research study by TM Forum to look at how global telecommunication providers are using (and plan to use) machine learning and advanced analytics to improve the customer experience in credit risk and beyond. This in-depth report includes key insights from a global survey as well as executive interviews with leading communication service providers such as Telstra, Vodafone, Sky, Globe Telecom, and BT on their vision for leveraging artificial intelligence to stop fraud, better engage customers across channels, improve risk management, and drive collection results. Read this report to understand: o What CSPs see as the biggest drivers for deploying advanced analytics over the next two years o How and where BT, Globe Telecom, Vodafone UK, Sky and Telstra are using analytics, from marketing through origination o The opportunities and pitfalls around financing devices as opposed to or in addition to subsidising them o The scope for analytics to improve c
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csp, advanced analytics, telco, improve credit risk, reduce fraud loss
    
FICO EMEA
Published By: Firehost     Published Date: Jan 07, 2015
This paper compares benchmarks and shows what a high performance, secure cloud infrastructure can do for your business.
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secure cloud infrastructure, firehost, storage performance, cloud providers, infrastructure, cloud computing
    
Firehost
Published By: First Advantage     Published Date: Apr 17, 2018
In the face of compressed margins, what avenues exist for multi-family providers to build revenue? The answer is found in taking full advantage of the benefits of lower vacancies and high demand by maximizing operational efficiency–and background screening can help! Below we outline best practices for three main routes to building stronger revenues. 1. Squeezing value out of lower vacancies 2. Taking technology to the next level 3. Maximizing revenue while protecting against risk
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First Advantage
Published By: First Advantage     Published Date: Apr 17, 2018
DEI Communities, based in Omaha, Nebraska, manages apartment communities throughout the central United States. With a healthy portfolio of more than 9,400 units, the company has always placed a high priority on pre-lease applicant screening, which includes a basic criminal background check, eviction check and credit check on all applicants. A few years ago, however, it learned a valuable lesson – that not all screening providers are created equal. After switching to a new provider– First Advantage Resident Screening–the company discovered some impressive benefits, including better data, more streamlined processes, greater reporting flexibility, reduced bad debt and higher efficiency overall.
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First Advantage
Published By: First Advantage     Published Date: May 01, 2018
In the face of compressed margins, what avenues exist for multi-family providers to build revenue? The answer is found in taking full advantage of the benefits of lower vacancies and high demand by maximizing operational efficiency–and background screening can help! Below we outline best practices for three main routes to building stronger revenues. 1. Squeezing value out of lower vacancies 2. Taking technology to the next level 3. Maximizing revenue while protecting against risk
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First Advantage
Published By: First Advantage     Published Date: May 01, 2018
DEI Communities, based in Omaha, Nebraska, manages apartment communities throughout the central United States. With a healthy portfolio of more than 9,400 units, the company has always placed a high priority on pre-lease applicant screening, which includes a basic criminal background check, eviction check and credit check on all applicants. A few years ago, however, it learned a valuable lesson – that not all screening providers are created equal. After switching to a new provider– First Advantage Resident Screening–the company discovered some impressive benefits, including better data, more streamlined processes, greater reporting flexibility, reduced bad debt and higher efficiency overall.
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First Advantage
Published By: FNT     Published Date: Jan 29, 2018
Download this edition of Pipeline examining the competitive advantages of Multi-Tenant Data Center and hosting providers.
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colo, colocation, datacenter, connectivity, cloud, multi-tenant data center, mtdc, hybrid it, fnt_white_papers
    
FNT
Published By: FNT     Published Date: Jan 29, 2018
Explore how colocation providers can use connectivity to differentiate themselves in today’s saturated market.
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colo, colocation, datacenter, connectivity, cloud, multi-tenant data center, mtdc, hybrid it, fnt_white_papers
    
FNT
Published By: Forcepoint     Published Date: Jun 06, 2019
Today’s employees demand greater flexibility, productivity, and mobility. And while cloud and BYOD policies have answered that call, they’ve also added unforeseen complexities the way IT manages data security and compliance. How can you balance productivity and risk in SaaS environments? “A Guide to Achieving SaaS Security and Compliance” deconstructs the idea that cloud security and user productivity are mutually exclusive. This whitepaper includes guidance on how to: Select SaaS providers that follow the very same external standards (e.g., PCI DSS) as your organization. Apply the same in-house security, governance, and compliance principles to cloud services. Leverage tools and processes to gain visibility, control access, and protect data in your SaaS environment.
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Forcepoint
Published By: ForeSee Results     Published Date: Feb 07, 2007
The world of e-business is continuing to evolve as the lines further blur between search engines, portals and content providers. Learn more about the competitive positions of Google, Yahoo!, AOL and more in this report.
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e-business, e-commerce, google, yahoo, msn / live search, loyalty and retention, foresee, foresee results
    
ForeSee Results
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