Published By: Workday
Published Date: Jul 30, 2019
From reducing costs to driving strategic initiatives, great things happen when finance and HR collaborate. That’s one of the main takeaways of this eBook from CFO.com, which outlines five actionable ways to help your finance and HR teams work better together. Read now to learn how you can help transform HR from a cost center into a profit center.
Artificial Intelligence (AI) is arguably the greatest untapped resource to transform customer and business outcomes. The impact of this technology on customer experience, employee efficiency and profits is truly transformational—especially for contact centers.
Companies must adapt in today’s era of constant digital disruption, but that doesn’t necessarily mean exhaustive technology shifts. Small, practical investments in AI present little risk and offer significant returns. Learn about the ROI of CX transformation in AI for CX: Practical Investments, Proven Return.
More than a trend, AI is a customer experience transformation that you can’t afford to ignore. Discover the practical investments in AI that your contact center must consider today — and the truly significant returns on the horizon
Published By: Salesforce
Published Date: Nov 19, 2015
Over the next 50 years, more than $41 trillion in assets will be transferred from one generation to another. The non-profit Center on Wealth and Philanthropy sets the bar even higher--$58.1 trillion by 2061. Whatever the final figure, the generational shift of wealth represents an extraordinary opportunity for financial advisers.
Atlantic Health Systems, a nonprofit health care organization had a growing patient base and an evolving IT infrastructure that needed a scalable, flexible data center with world-class operations support that could be set up today to accommodate your needs tomorrow. Find out why they turned to Digital Realty.
Published By: Workday
Published Date: Sep 30, 2019
Transform HR from a cost center into a profit center.
By strengthening the partnership between the CFO and HR leaders, you can:
Meet business goals
Read this eBook from CFO.com to learn five steps your organization can take to help your finance and HR teams work better together.
Transform HR from a cost center into a profit center when you strengthen the partnership between the CFO and CHRO. When these two functions closely collaborate, you can greatly improve company strategy and culture. Read this eBook to learn how.
Customer service has an opportunity to be a much more strategic weapon for businesses that understand its power. To do this means moving away from what has traditionally been viewed as a back-end operation and cost center to what is now being viewed as a brand-focused profit center. The primary driver of this sea change is engaged and empowered consumers, who want to get the answers to their questions anytime, anywhere, on any device they choose.
È tempo di passare a All-Flash.
Per i clienti Dell EMC, il 2016 è l'anno del data center All-Flash. Grazie a un'offerta amplissima per combinazione di prestazioni, prezzo e densità, tutti possono approfittare della tecnologia Flash, qualunque sia la dimensione dell'organizzazione. Riduci i costi e la complessità dello storage con prestazioni affidabili e a bassa latenza: scopri come le soluzioni di storage All-Flash Dell EMC supportate da Intel® possono modernizzare il tuo data center.
Processore Intel® Xeon®
Ultrabook, Celeron, Celeron Inside, Core Inside, Intel, il logo Intel, Intel Atom, Intel Atom Inside, Intel Core, Intel Inside, il logo Intel Inside, Intel vPro, Itanium, Itanium Inside, Pentium, Pentium Inside, vPro Inside, Xeon, Xeon Phi e Xeon Inside sono marchi di Intel Corporation o di società controllate da Intel negli Stati Uniti e/o in altri Paesi
The safety of operations can have a direct, positive impact on the operational profitability of the plant. Environmental health and safety (EH&S) can now be viewed not just as a cost center, but as a profit center, and new levels of both safety and profitability can result. Real-time safe profitability is no longer a dream—it is a reality!
Leadership at Chicago Faucets of Milwaukee, Wis., discusses how investments in flexible manufacturing systems helped drive company-wide supply chain improvements for improved delivery, inventory management and profitability in the manufacturing of its commercial faucets. Using two MMC2 flexible manufacturing cells with Makino horizontal machining centers, the company’s manufacturing team achieved the flexibility necessary to efficiently respond to real-time customer demand within an exceptionally high-mix production environment.
Aaron Woller, president of Woller Precision Machine, discusses how his company enhanced its productivity and profitability by transitioning from conventional vertical machining centers to an automated horizontal machining cell. Beyond simply improving capacity and workflow, this investment in automation has enabled Woller to maximize the value of skilled labor, redeploying personnel into new business development roles. In doing so, the company experienced a 21 percent increase in sales with only a 6 percent increase in labor requirements.
"In today’s ever-evolving lending landscape where loan quality and risk management challenge profitability and the customer experience, technology may be the key to thriving – both now and in the future. Winning financial services institutions will be the ones that transform their business models to place loan quality and risk management at the center of their operations.
To facilitate continuous life-of-loan management, inclusive of the requisite data transparency and audit trails that support loan quality and loss mitigation, these institutions will implement and automate a loan completion process. Such a process will manage data quality and access to loan data and documents throughout origination, servicing and sale on the secondary market."
To stay ahead of the competition in a fast-paced, cost-driven cloud services marketplace, LeCloud must innovate new services and revenue streams to retain customers and drive profit. By using future-forward data center solutions from Intel, LeCloud is able to reduce latency in its video transcoding and improve the user experience when streaming new 4K and H.265 real-time video services to millions of customers concurrently.
An empowered agent workforce that delivers amazing customer experiences makes the
difference when customer loyalty is on the line.
There is a strong link between customer experience, customer loyalty, and business
profitability. That’s why organizations in every industry strive to deliver experiences that
Where is your organization today and how can you lead the digital transformation of
customer experience in a way that truly empowers contact center agents to deliver the kind
of service that will grow revenue and increase word of mouth about your brand?
In this paper, we’ll explore four ways to help you achieve this goal.
The role of customer service is one that is valued and well understood by many organizations. However, making the leap from correlating customer service activities with overall performance results to investing in strategies that deliver top-notch results is increasingly becoming a key differentiator. Top performing businesses have long understood the financial ramifications of a satisfied and engaged customer and continue to act on developing a profitable model to engage, interact, and win with their key customers. This document will highlight the financial link between better customer service and increased company profitability. It will also highlight several best practices that help organizations convert their service businesses from a cost center into a profit center.
Published By: Microsoft
Published Date: Jul 20, 2018
Microsoft commissioned Forrester Consulting to conduct a Total Economic
Impact™ (TEI) study to examine the potential return on investment (ROI)
enterprises may realize by shifting some or all their management and
operations from on-premises, hosted, and outsourced implementations to
Azure’s infrastructure-as-a-service (IaaS) offering. The purpose of this
study is to give readers a framework to evaluate the potential financial
impact, or ROI, of leveraging Azure IaaS for their organizations. Benefits
gained by interviewed customers that migrated or re-architected some or
all workloads from on-premises to IaaS include:
› Greater revenue opportunities from business-to-business (B2B) and
customer web channels with a solution that is more mobile and reliable,
and meets scale and seasonality needs.
› Increased profits from those revenues.
› Improved production efficiency.
› Reduced datacenter, IT resource, and outsourcing costs.
› Easier and faster software and hardware management (such as
With customer analytics-including predictive analytics, social analytics, business intelligence, and decision management-companies are empowered to improve the customer experience and maximize business outcomes by being proactive, rather than reactive. Comments made in social channels about a perceived problem with a checkout tool on a company's website, for example, can alert company decision-makers about a potential issue before it hits the contact center.
Rush University Medical Center (Rush) is a not-for-profit healthcare, education, and research enterprise with a 664-bed academic medical center that includes hospital facilities for adults and children. Rush offers residency and fellowship programs in medical and surgical specialties to more than 2,000 students. With a large and experienced IT team, Rush manages three data centers across its campuses. The organization currently supports approximately 1,600 virtual desktops and 600 virtual servers, along with 10,000 physical desktops. The Rush IT team is tasked with supporting users on all devices, including smartphones and tablets. Watch the video to see how Rush protects the entire organization and protects against advanced threats with Trend Micro solutions, including Deep Discovery.
Webinar Brought To You By CDW-Trend Micro
Check out this iCIMS webcast to understand firsthand how to track your recruitment efforts, improve hiring manager engagement, and counteract traditional HR painpoints. Become your company's HR Hero and turn HR into a profit center by knowing and tracking key metrics for long-term ROI.
Published By: LogMeIn
Published Date: May 01, 2013
This document will highlight the financial link between better customer service and increased company profitability. It will also highlight several best practices that help organizations convert their service businesses from a cost center into a profit center.
DatacenterDynamics is a brand of DCD Group, a global B2B media and publishing company that develops products to help senior professionals in the world's most ICT dependent organizations make risk-based infrastructure and capacity decisions.
Our portfolio of live events, online and print publishing, business intelligence and professional development brands are centred on the complexities of technology convergence. Operating in 42 different countries, we have developed a unique global knowledge and networking platform, which is trusted by over 30,000 ICT, engineering and technology professionals.
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