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Published By: BlueHornet     Published Date: Jun 11, 2008
The effectiveness of your targeting and personalization efforts are only as good as the data used to power them. This article will help you discover effective ways of collecting subscriber data -- allowing you to drive campaigns that evolve as your subscribers' preferences and behaviors change over time.
Tags : 
blue hornet, bluehornet, data collection, data mining, subscriber information, subscriber, newsletter design, newsletter managment
    
BlueHornet
Published By: Online Insight     Published Date: Dec 12, 2006
This white paper describes Online Insight's vision for the next generation in sales and marketing, driven not by guesstimates about a customer based on ancient demographics and historical purchases, but by up-to-the second needs and preferences measured real-time in a first-hand "collaborative customer conversation."
Tags : 
marketing, crm, customer relationship management, customer support, customer service, customer interaction, customer experience, csr
    
Online Insight
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