Published By: LeGrand
Published Date: Oct 18, 2016
What will the world we live, play and work in be like 10-15 years from now? One can only guess, but there are some important things to consider today, when we design the infrastructure to support tomorrow’s needs being driven by billions of IoT connected devices.
If a retailer views “Buy Online, Pickup In-Store” as purely e-commerce, they’re losing. Each transaction in which customers pickup in-store is a chance to add value to the relationship. Whether that means speed, cross-selling, or a unique bit of customer service that amplifies the visit, BOPIS plays just as important a role as the rest of the brick-and-mortar experience. Some trips may not translate to additional purchases right then and there, but the way a retailer handles pickup can dictate how the customer feels about the brand.
To get the most out of BOPIS, retailers should ask themselves a few important questions.
The mandate for procurement organizations is clear – cost reduction alone no longer ensures success; creating value is equally important. How was Horizon Blue Cross Blue Shield able to achieve their desired future state? In this webinar, we will discuss:
• Why procurement needs a strategic makeover, the current adoption of emerging technologies by procurement, and the challenges faced by procurement executives.
• How the procurement team is driving towards an increased ROI through a more modern and user-friendly experience that enables the overarching enterprise business strategy.
How IBM is playing as a procurement partner by bringing to the table the latest and greatest technologies and services to solidify competitive advantage and differentiation.
Published By: Bluecore
Published Date: Oct 23, 2018
If you’re not one of those retailers, you’re likely busy playing catch-up to them – and that’s not a position in which anyone wants to be.
Since eCommerce began, a small handful of leaders have set the pace. They’ve innovated quickly and delivered incredibly valuable and convenient shopping experiences. And in doing so, they shaped consumer expectations.
Take Amazon. Over a decade ago, the online giant seemingly rewrote the natural laws of retail by managing to deliver more, better, faster – all with unmatched accuracy and ease. Now, consumers expect an Amazon-like experience everywhere they shop, and anything else feels subpar.
When it comes to embracing new technologies like Artificial Intelligence (AI), it’s easy for companies who are curious
to be influenced by extreme examples of success or failure. Indeed, a lot of the stories of failure and disappointment
are often based on exaggerated expectations. However, such stories are not necessarily helpful or instructive for a
company who is considering AI for its business. Instead, a more realistic analysis of the challenges and opportunities
at play is in order. In this white paper, we will analyze both sides of the AI issue and help you discover the right way to
approach your AI journey.
Published By: Workday
Published Date: Jul 30, 2019
Driven by the growth and maturation of cloud-based
technology, there is an alternative that can help smaller companies continue
to grow and remain competitive, and even compete with larger players. With
that, the perception of HR as a cost center is no longer the default view. In fact, this new technology wave is transforming HR teams into strategic business partners.
n hospitality, communication is the key to customer satisfaction, helping
businesses create the ideal guest experience while driving efficiencies
that save valuable time and resources. In the quest to craft a better,
safer experience, for both guests and employees, digital communication
is playing an increasingly important role. As communications technology
continues to reshape the hospitality landscape, questions remain for
businesses striving to achieve the best customer experience possible.
Today’s hospitality professionals compete on customer experience
and this trend will define the shape and scope of contact
centers well into the next decade. To deliver the level of
seamless experiences that customers expect, contact
centers will need to harness all the advantages technology
can offer – specifically, the cloud – to create an “intelligent
cloud contact center” that utilizes machine learning and
real-time data analysis.
So, step one is to move your contact center to the cloud. ASAP.
Once you are operating a cloud contact center, the next step is to start leveraging everything this enables you to do. This is where the “Intelligent Cloud Contact Center” comes into play.”
Are you interested in how artificial intelligence (AI) might
impact your contact center?
The hype cycle for AI is nearing its peak. But before you rush to
deploy an AI tool, let’s separate fact from fiction. What are the
practical benefits of AI today? What kind of challenges arise from
automation? What are the underlying technologies at play?
In this e-book, we will answer these questions and more.
We will examine AI from a pragmatic lens and offer suggestions
to minimize costs and maximize returns.
Published By: Achievers
Published Date: Aug 16, 2019
Digital technology has changed the way each one of us works, plays and lives. As a result, today’s employees face a workplace like no others before them. Discover the unique challenges today’s multigenerational, digital employees face and learn the six axioms for ensuring the success of your team in this free white paper.
This report will delve into the unique challenges today’s multigenerational digital employees face and outline six key axioms leaders must demonstrate to ensure the success of their employees and companies.
Published By: MuleSoft
Published Date: Apr 15, 2019
eCommerce offers consumers new ways to interact with traditional retailers, resulting in changed consumer preferences – 63% of customers today would switch brands for a better connected experience, and 75% want personalized offers based on purchase history. Traditional retailers need to consider how to build a new digital retail platform strategy within their business models to engage with consumers and help maintain their competitive edge.
Read this whitepaper to learn:
A 4-step strategy for retailers to build a retail digital platform strategy with APIs.
The role APIs can play in optimizing consumer journey personalization and creating new revenue channels.
How a leading fast food company created a unified consumer experience by adopting a platform-based business model.
From child welfare and public health to combating prescription abuse and improving education, analytics is improving government programs around the world.
The articles in this e-book touch on several areas where analytics is making, or could make, a significant impact in the way governments operate. We’ve pulled together some of our favorite best practices that showcase the role analytics plays in better decision making.
Colleges and universities are transforming to meet the demands of new students. Technology plays a critical role in making improvements to both physical and process infrastructure.
As the world’s leading provider of education technology, Lenovo knows that steady technology leadership is critical to ensuring higher education institutions to stay responsive to these always-evolving, real-world challenges.
Modern Marketing Is
About Being in the NOW
Traditional B2B marketing and sales tools
were built for a world that no longer exists. They
were designed with companies in mind, not
customers. The focus was on capturing as many
leads as possible, not providing people with the
best experience possible.
To stay ahead of the competition in a global marketplace, firms are increasingly speeding up operations, in many cases adopting real-time systems and tools to allow for instant decision-making and faster business cycles. Download here to learn how.
All those employees who access email, financial systems, human resources, and other core corporate applications; Replay for Exchange continuously protects and monitors the health of your Exchange data stores and allows administrators to quickly search, recover, and analyze mailbox content. With Replay for Exchange you can restore individual email messages, folders, or mailboxes to a live Exchange server or directly to a PST, thereby solving some of your most costly and time consuming challenges. Take advantage of these Free Trial Offer!!
This white paper examines the true costs associated with the Tagging of websites to implement and track the performance of online marketing technologies such as web analytics, display ad serving and search marketing. This research was conducted by TagMan, a smart container tag with real-time attribution and web-page acceleration.
Published By: Evatronix
Published Date: Nov 02, 2012
ARM® TrustZone® along with Trusted Execution Environments provide a secure, integrated and convenient way to manage sensitive and valuable assets on a mobile device. It adjusts the device to the user, not vice versa, and thus opens a whole new
H&S Ventures provides management services for the Anaheim Ducks hockey team and its home-ice venue—the Honda Center. This popular indoor arena hosts scores of events and concerts, and H&S oversees everything from ticket sales to marketing and finance.
H&S’s performance is measured by attendance, big-name bookings and how much fans spend on merchandise and concessions. Digital innovation plays a crucial role in creating a thrilling live experience that raises fans’ satisfaction and their average “spend.”
DatacenterDynamics is a brand of DCD Group, a global B2B media and publishing company that develops products to help senior professionals in the world's most ICT dependent organizations make risk-based infrastructure and capacity decisions.
Our portfolio of live events, online and print publishing, business intelligence and professional development brands are centred on the complexities of technology convergence. Operating in 42 different countries, we have developed a unique global knowledge and networking platform, which is trusted by over 30,000 ICT, engineering and technology professionals.
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