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platform as service

Results 126 - 150 of 251Sort Results By: Published Date | Title | Company Name
Published By: Salesforce     Published Date: Nov 09, 2018
Field service managers are challenged to optimize resources and manage costs while delighting customers. A modern platform that provides field staff with a robust set of tools and capabilities (including offline), intelligent analytics, and the broader capabilities of the Salesforce platform (such as Einstein and IoT cloud) gave FSL customers the ability to not just cut costs but optimize their field service operations. All early adopters experienced productivity and efficiency savings; Nucleus expects that as they gain more maturity with FSL they will find clear correlations with increased customer satisfaction and increased field-service related revenues as well.
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Salesforce
Published By: CA Technologies     Published Date: Feb 13, 2015
For years, many support teams have been hamstrung by their traditional service desk platforms, which require complex, time-consuming coding for virtually every aspect of customization. This complexity makes it costly and difficult for support organizations to adapt—and places an increasingly substantial burden on the agility and efficiency of the business as a whole. CA Cloud Service Management is a clearly differentiated alternative to traditional service desk platforms. CA Cloud Service Management is purpose built for speed—rapidly accelerating time-to-value where other SaaS solutions fall short. Implement in days, adopt with minimal training, configure without programmers, automate end-user requests, and get automatic upgrades.
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service management, deployment, time to value, cloud monitoring, cloud metrics, business analytics, performance monitoring, data
    
CA Technologies
Published By: Oracle     Published Date: Feb 21, 2018
A basic chatbot isn’t that hard to build. In JavaScript, write a public REST endpoint to connect a Facebook page to some chat logic (botly is a popular option) and deploy the whole thing to run on a cloud platform. Zoom out to the bigger picture, though, and you see that Facebook is just one channel. If you use Skype, Slack, Kik, and digital voice assistants, you’ll have to build six or eight of these endpoints straight away. And chatbots are being asked to handle ever more complex responses, so you better build on a platform of machine learning and natural language processing to keep up. That’s why the question enterprise developers should be asking is not “Which chatbot service do I start with?” but “Which platform will let me crank out a chatbot today and also support multiple channels and integrate with back-end systems as these chatbots take off?”
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Oracle
Published By: Genesys     Published Date: Jun 13, 2018
When building artificial intelligence (AI) into your business strategy, it’s easy to become distracted by all the new technologies on the market—each one promising a better customer experience. Make decisions based on facts, not misconceptions. When you evaluate AI technologies, consider these facts: • Bots working with human agents enables a seamless customer journey • Automated self-service costs as little as 20 cents per interaction • A single platform makes it easier to deliver personalized, proactive and predictive experiences See how AI connects customer conversations in this new analyst guide, 2017 ContactBabel Inner Circle Guide to Self-Services.
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artificial intelligence, customer experience, customer journey, self-servic e, personalization
    
Genesys
Published By: Genesys     Published Date: Jun 13, 2018
Compare leading contact center infrastructure vendors. In Gartner’s 2018 Magic Quadrant for Contact Center Infrastructure, Worldwide, Genesys has once again maintained a leadership position. Placed furthest among all vendors in completeness of vision for 10 years and counting, our position continues to validate our mission to power the world’s best customer engagement solutions for organizations of all sizes—both in the cloud and on-premises. And according to Gartner peer insights, customers agree. “Great implementation that was on-time and on-budget!” 1 — CTO in the finance industry “Solid platform with a lot of features at a reasonable cost.” 1 — IT Manager of Software Engineering in the Services Industry Get the report now to learn: • How contact center vendors compare and which quadrant they are aligned to • Analyst views on the strengths and cautions of all participating vendors • How to evaluate key criteria to guide your decision-making process
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leadership, customer engagement, decision making
    
Genesys
Published By: Intel     Published Date: Jul 27, 2017
As organizations go through major business and technology changes, they will increasingly depend on digital platforms to deliver products and services. More than half of the organizations we spoke with said they would increase spending with their primary hosting and cloud service provider (CSP) in 2017, and individual quarterly plans for hosting and cloud services suggest that the growth in spending will be persistent.
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Intel
Published By: Cisco and NVIDIA Corporation     Published Date: Oct 22, 2018
Citrix and Google are collaborating to bring the best, most secure way to deliver virtual apps and desktops from Google Cloud. The Citrix Workspace solutions traditionally installed on data center servers—including Citrix Virtual Apps and Desktops, Citrix Networking, and Citrix Content Collaboration (formerly known as Citrix ShareFile)—are now enabled on Google Cloud Platform services. Citrix enables customers to choose the workload deployment option that best aligns with their enterprise cloud strategy and offers a variety of ways to securely deploy Citrix solutions to meet unique application needs. Whether deployed on-premises, cloud-hosted, as a Citrix Workspace service, or with a service provider—customers choose how much and which components of app workloads to manage and when and where to securely deploy business apps, data, and desktops.
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Cisco and NVIDIA Corporation
Published By: Ahead     Published Date: Jul 23, 2018
If your company operates in the cloud, you’ve probably thought about investing in a Cloud Management Platform (CMP) — a group of integrated products that manage public, private, and hybrid cloud environments. That combination is what AHEAD calls an Enterprise Cloud. For an enterprise with a heavy private cloud emphasis, the right CMP can transform your VM provisioning, reducing a potentially weeks-long manual process to an automated one that finishes in a matter of minutes. And if you run one or more public clouds, the right CMP can help you take better control of your cloud services, manage your cloud spending, and architect your app platforms to run seamlessly in the cloud. So Which CMP Will Work Best For You? The first thing to consider is compatibility with your existing environment. For many enterprises, that’s going to put a premium on CMPs that integrate natively with VMware. For other businesses, compatibility with ServiceNow or support for multiple private and public clouds wi
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Ahead
Published By: Epicor     Published Date: Jan 09, 2019
The plan is to move what you currently have onto a platform that gives you new capabilities to better support your transformation goals. Aberdeen Group has found that those who stay up to date with their ERP are, for example, almost three times as likely to have mobile ERP functionality, twice as likely to have integrated ERP and eCommerce, and five times more likely to have social business capabilities.1 Is it time for you to take the next step on your journey by moving to the Epicor ERP system? Consider these questions: XX How much time and money could your business save by eliminating inefficient processes, increasing worker productivity, and improving customer service? XX What goals can you achieve when your core software is integrated with Industry 4 .0 technologies to support the factory of the future? XX What would your business look like if you had real-time information to make informed business decisions that drive growth and profitability?
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Epicor
Published By: OutSystems     Published Date: Apr 01, 2014
This executive summary presents highlights from a comparison paper, authored by Bloor Research, detailing two different PaaS (platform as a service) solutions - OutSystems Platform and Force.com.
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paas, bloor, outsystems, force.com, platforms
    
OutSystems
Published By: SAP Inc.     Published Date: Jun 16, 2009
Consider five key service process platforms that are shaping the future – as companies look to service to keep pace with customer expectations. Service income is accelerating. Technology is changing the competitive game, and smart companies need the proper IT strategy to make sure they deploy it for profitability.
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sap, customer service, it strategy, customer expectations, enterprise applications
    
SAP Inc.
Published By: Centrify Corporation     Published Date: Apr 05, 2010
This white paper examines the challenges of migrating NIS deployments to a central repository, and explains in detail how a combination of Microsoft Active Directory and Centrify DirectControl can deliver a cost-effective solution that strengthens security while improving IT efficiency.
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heterogeneous systems, active directory, iam, identity and access management, audit, access control, authentication, compliance
    
Centrify Corporation
Published By: Oracle     Published Date: Apr 03, 2012
Download this free white paper to learn how platform-as-a-service private cloud offers enterprises one of the best ways to take advantage of cloud computing.
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oracle, cloud, private cloud, middleware, platform as a service, stack, architecture, silo
    
Oracle
Published By: Aria Systems     Published Date: May 03, 2016
In Forrester’s 40-criteria evaluation of subscription billing platform solutions, we identified the eight most significant vendors in the category — Apttus, Aria Systems, Digital River, goTransverse, Recurly, SAP hybris, Vindicia, and Zuora — and researched, analyzed, and scored them. This report details our findings about how well each vendor fulfills our criteria and where they stand in relation to each other to help eBusiness professionals select the right partner as they seek to develop and support alternative business models for both existing and new products and services.
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Aria Systems
Published By: ProfitBricks     Published Date: Jan 01, 2013
Performance testing and benchmarking of cloud computing platforms is a complex task, compounded by the differences between providers and the use cases of cloud computing users. IaaS services are utilized by a large variety of industries and, performance metrics cannot be understood by simply representing cloud performance with a single value. When selecting a cloud computing provider, IT professionals consider many factors: compatibility, performance, cost, security and more. Performance is a key factor that drives many others including cost. In many cases, 3 primary bottlenecks affect server performance: central processing unit (CPU) performance, disk performance, and internal network performance.
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cloud computing, iaas, profitbricks, amazon ec2, rackspace cloud, central processing unit, disk performance, internal network performance
    
ProfitBricks
Published By: Dell EMC     Published Date: Jun 29, 2016
IDC believes that EMC Isilon is indeed an easy to operate, highly scalable and efficient Enterprise Data Lake Platform. IDC validated that a shared storage model based on the Data Lake can in fact provide enterprise-grade service-levels while performing better than dedicated commodity off-the-shelf storage for Hadoop workloads.
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storage, data, enterprise, best practices, platform
    
Dell EMC
Published By: MuleSoft     Published Date: Feb 06, 2017
Application managers and directors of integration are being challenged to integrate hybrid application portfolios as well as provide easy access to the data within those systems. This Magic Quadrant can be used to assess the ability of iPaaS vendors to meet these rapidly evolving needs.
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MuleSoft
Published By: MuleSoft     Published Date: Apr 17, 2017
MuleSoft Positioned as a Leader 4 Years in a Row Read this complimentary copy of the 2017 Gartner Magic Quadrant for iPaaS, and find out why MuleSoft was named a Leader based on completeness of vision and the ability to execute. Read on to learn: Expert perspectives on the iPaaS vendor landscape Critical analysis of key differentiators Latest developments in integration technology Industry benchmarks and trends
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mulesoft, leader, industry benchmarks, gartner magic quadrant
    
MuleSoft
Published By: AWS     Published Date: Nov 16, 2018
"Migrating to the cloud? Already living there? TIBCO Cloud Integration is an Integration Platform as a Service (iPaaS) that enables businesses like yours to connect applications easily and securely—no coding required. TIBCO Cloud Integration allows you to extend beyond connectivity to the cloud into IoT application services, analytics, and machine learning. Download this data sheet to see the top 3 reasons to choose TIBCO Cloud Integration for: • A modern platform • True open source innovation • Proven experience at enterprise scale"
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AWS
Published By: Genesys     Published Date: Jul 13, 2018
Compare leading contact center infrastructure vendors. In Gartner’s 2018 Magic Quadrant for Contact Center Infrastructure, Worldwide, Genesys has once again maintained a leadership position. Placed furthest among all vendors in completeness of vision for 10 years and counting, our position continues to validate our mission to power the world’s best customer engagement solutions for organizations of all sizes—both in the cloud and on-premises. And according to Gartner peer insights, customers agree. “Great implementation that was on-time and on-budget!” 1 — CTO in the finance industry “Solid platform with a lot of features at a reasonable cost.” 1 — IT Manager of Software Engineering in the Services Industry Get the report now to learn: • How contact center vendors compare and which quadrant they are aligned to • Analyst views on the strengths and cautions of all participating vendors • How to evaluate key criteria to guide your decision-making process 1 Gartner Peer Insights rev
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Genesys
Published By: Artemis Health     Published Date: Feb 05, 2019
The most expensive software you’ll ever purchase is the software that no one uses. Are you interested in adding a benefits data platform to your HR stack, but you don’t know where to start? This whitepaper will act as your comprehensive guide. • Learn what great benefits data partners offer for services and support • Understand the key features and functionality you should look for • Discover the evaluation criteria that will ensure a successful partnership
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Artemis Health
Published By: F5 Networks Inc     Published Date: Jan 21, 2014
Applications are the lifeblood of any business. If you spent time or budget to develop or acquire an application, then it’s important—and it should work. However, tectonic shifts in technology are making it increasingly difficult to achieve this simple objective. Today, the majority of applications are accessed via the web and cloud become the preferred application development platform. Against this backdrop of change, the sheer volume of applications is staggering. Given these rapid, drastic changes, organizations are left to grapple with how to deliver applications in a secure, timely, and reliable manner. Read this whitepaper to learn how your business can tackle this feat by implementing a new architectural vision for delivering application services.
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f5 networks, f5 synthesis, applications, constraint, application performance, application development, application development platform, cloud
    
F5 Networks Inc
Published By: Riverbed     Published Date: Nov 30, 2016
Digital transformation on the 3rd Platform continues to present unprecedented opportunities and challenges for enterprise networks and the IT professionals who operate them. Indeed, the requirements associated with cloud computing have already reverberated through data center networking, with software-defined networking (SDN) arising as an architectural approach that provided the network with the agility and responsiveness that it lacked previously but has come to require. Now, the focus is turning to how the WAN must change to accommodate the requirements of cloud applications and services. Fortunately, technologies such as hybrid WAN and software-defined WAN (SD-WAN) are coming to the rescue, giving enterprise IT the means to allow the WAN to meet these challenges directly.
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Riverbed
Published By: Absolute Software     Published Date: Feb 23, 2010
A majority of environments today are cross-platform, combining both PCs and Macs. The result has become a common IT challenge: How can you maintain Macs in a network environment with a PC-centric infrastructure and with Windows-based network services?
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computrace, absolute software, it asset management, remote data delete, geolocation tracking, theft recovery, service guarantee
    
Absolute Software
Published By: Viavi Solutions     Published Date: Apr 14, 2017
At Viavi Solutions® we’ve had the benefit of observing a number of hybrid cloud deployments up close. All sectors of IT users from small to large enterprises, governmental groups, and even cloud service providers (CSPs) who themselves have begun to offer managed cloud services from third-party platforms—touch the hybrid cloud environment. CIOs, especially, face new challenges in deploying or expanding their enterprise presence in the cloud. This white paper examines four critical areas—migration, security, costs, and visibility—where CIOs can make major differences in the successful execution of hybrid cloud strategies. We’ve listed 20 fundamental questions CIOs can discuss with both their internal deployment groups and their external CSP/system integrator in preparation for a migration to or an expansion of hybrid cloud services.
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cloud privacy, cloud security, cloud management, cloud assurance, cloud visibility, enterprise management, data management
    
Viavi Solutions
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