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Results 301 - 325 of 965Sort Results By: Published Date | Title | Company Name
Published By: Avaya     Published Date: Dec 18, 2013
It is a business maxim that the more a company knows about its customers and what they want, the better its chances of providing them a positive, fulfilling experience. With today’s ubiquitous, convenient communications methods, particularly the use of mobile devices and networks, opportunities for rich customer interactions are flourishing. Whether their interest is pricing, store locations or product support, people increasingly expect information to be available wherever, whenever and however they want it.
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avaya, cem, customer experience management, contact center, mobile, mobile devices, customer interactions, it management
    
Avaya
Published By: CA WA     Published Date: May 12, 2008
CA services can help you realize the value of your CA Workload Automation solution more quickly while reducing the overall costs of ownership. We can help you architect, deploy and establish a CA Workload Automation solution that meets your automation needs and business objectives. CA also provides training to improve the productivity of your staff and ongoing support to maximize the value of your software product investment.
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web services, soa, service oriented, ca wa, workload automation, ca services
    
CA WA
Published By: EMC Corporation     Published Date: May 27, 2014
Explore three key Cloud computing models—integrated infrastructure systems, reference architectures, and “build your own” solutions. See how EMC gives you the freedom to chose the optimal path to your private Cloud—and the solutions to support your deployment.
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emc, cloud computing, hybrid cloud, private cloud, cloud infrastructure, itaas, it-as-a-service, it services
    
EMC Corporation
Published By: LogMeIn     Published Date: Mar 01, 2012
This paper explores the challenges of supporting a remote workforce with legacy tools such as RDP, pcAnywhere, VPNs and VNC and identifies best practices that organizations can use to choose helpdesk tools that better support today's workforce while also cutting costs.
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technology, enterprise application, business, helpdesk, employee help, best practices
    
LogMeIn
Published By: LogMeIn     Published Date: Mar 01, 2012
Traditional remote access and meeting tools were not designed as remote support tools for helpdesks and IT professionals. LogMeIn consults daily with helpdesk and operations managers and here's what we've learned are the top five hidden costs of using legacy tools to provide remote support.
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support tools, customer support, technical support, technology, it support, service desk, help desk
    
LogMeIn
Published By: Oracle     Published Date: Apr 27, 2015
The report explores the new finance best practices CFOs are adopting in the Digital Age to create modern finance organizations better equipped to support more agile, technology-enabled business models and stronger C-suite collaboration.
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finance, best practices, erp, agile, business models, collaboration, power and cooling
    
Oracle
Published By: BillingPlatform     Published Date: Apr 18, 2019
Automating billing processes is the first step toward taking control of your organization’s billing procedures and maximizing efficiencies. If you have complex billing processes, your enterprise will benefit greatly from automating as much of your billing as possible. This whitepaper explores the following topics • Billing challenges most companies face. • Benefits delivered with automated billing processes. • Implementation strategies that support automation. • Four features critical to billing automation success.
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BillingPlatform
Published By: BillingPlatform     Published Date: Jul 30, 2019
Focus less on maintenance and operation and more on innovation and growth with automated billing processes. Automation can greatly improve productivity and help your company save money. If you have a complex billing process, your enterprise will benefit greatly from automating as much of your billing as possible. Download this whitepaper and discover the following: • Billing challenges most companies face • Benefits delivered with automated billing processes • Implementation strategies that support automation • Four features critical to billing automation success An agile and automated billing platform simplifies complex processes, dramatically reducing operating expenses and increasing your speed to market. Discover how today.
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BillingPlatform
Published By: BillingPlatform     Published Date: Jul 30, 2019
Explore Every Option Before Choosing Your Monetization Strategy When it comes to replacing your billing system or choosing a new billing solution to support revenue management, one of the difficult questions you will face is whether to build a custom software set or purchase a solution from a vendor. There are a variety of factors to consider when making the build vs. buy decision. This whitepaper helps you determine the right path for your organization. Download the full whitepaper to discover a practical approach to weighing your options for billing solutions. The whitepaper covers the following topics: • Question to answer before implementing a billing system • Considerations for building a billing system • Costs of building your own system • Considerations for buying a billing system • Common billing system requirements to consider By reading our systematic exploration of billing options and considerations, you will find the approach that will lend the greatest success to y
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BillingPlatform
Published By: Red Hat     Published Date: Jul 17, 2014
As a strategic partner in your business, you need to respond to growing business demand. Unfortunately, you face several challenges. Your complex IT environment is costly to manage and has a high downtime risk. Most of your resources and budget likely go to maintaining the stability, security and reliability of your IT system. Your organization might lack the processes needed to confidently manage support issues, IT transitions and new application deployments. In this whitepaper you will read about how to maximize uptime, reduce management costs, and quickly respond to business demands.
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business demand, security, it transitions, new applications, it systems, efficiency, maximize uptime, manage costs
    
Red Hat
Published By: Red Hat     Published Date: Sep 25, 2014
Enterprises are increasingly adopting Linux as a secure, reliable and high-performing platform that lowers acquisition and operating costs while providing the agility needed to anticipate and react to changing business conditions. In particular, the Red Hat Enterprise Linux (RHEL) operating environment, which is based on the Linux open-source kernel, has become widely deployed by medium-sized and large businesses, by enterprises in their data centers, and in private and public cloud infrastructures. RHEL is distributed and supported by Red Hat Inc., the world’s largest provider of open-source software solutions, accounting for 74.7% of worldwide Linux operating system (OS) revenue. As a development and deployment platform, RHEL offers an efficient, scalable and robust operating environment with certified security and flexible deployment options in physical and virtualized environments.
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enterprise solutions, open-source software, it management, data center
    
Red Hat
Published By: Visier     Published Date: Nov 04, 2014
An analytics revolution is upon us. Knowledge workers are in short supply, the competition for talent has gone global; turnover is rising; and employee engagement is stagnant at best. How can companies attract, retain, and develop employees who can drive business results and have the data to back up these decisions? A recent survey found more than 80% of respondents said that they needed talent-related insights to make business decisions. Yet most enterprises still base talent decisions on gut feeling. Few can offer analytic evidence to support their hunches. Now, finally, analytics are beginning to drive decisions about people.
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visier, workforce analytics, hr metrics, planning
    
Visier
Published By: Visier     Published Date: Nov 04, 2014
Read an industry report or blog post on hot HR trends and technologies today, and you are bound to see workforce analytics near the top. Analysts and commentators agree: workforce analytics has become a “must have” tool for HR and a key component of delivering business value. But how do you get started with this complex topic? By thinking through the first four steps, you can develop the requirements to support the fifth step: selecting the right workforce analytics solution for your organization. Download this white paper, Five Steps to Getting Started with Workforce Analytics, to find out how you can simplify and accelerate your journey from HR metrics to workforce analytics.
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visier, workforce analytics, hr metrics, planning
    
Visier
Published By: Limeade     Published Date: Jun 08, 2015
Culture is the most important factor in any organization’s success or failure. If your culture doesn’t align with and support your strategy, your strategy will fail. Be a culture architect: Take 10 steps to proactively support your business strategy.
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limeade, company culture, business strategy, roi
    
Limeade
Published By: ServiceNow     Published Date: Mar 24, 2015
IT departments have a huge opportunity to make their enterprises more agile, cost efficient & competitive by embracing the opportunities available through mobile devices & constant connectivity. Supporting a more mobile workforce & customer base is a necessity.
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it departments, mobility, agile enterprises, cost efficient and competitive, connectivity, it production, it management, enterprise applications
    
ServiceNow
Published By: K2     Published Date: Aug 24, 2015
This complementary template focuses on the eight key areas for business process automation success to help you evaluate the quality of the platforms you are considering – and to ensure that the system you choose is agile and flexible enough to meet your business needs. WORKFLOW TOOLS AND FEATURES FORMS INTEGRATION AND DATA SECURITY MOBILE USER AND RUN-TIME EXPERIENCE REPORTING, ANALYTICS AND MONITORING MAINTENANCE/SUPPORT/HELP DOCUMENTATION
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K2
Published By: athenahealth     Published Date: Jun 08, 2015
No matter how these issues are resolved, the new health care reality demands that providers deliver quality care while controlling costs. Use these six steps to bring success to your organization in the new reimbursement landscape: 1. Understand Your Costs 2. Reduce Out-Migration from Your Network 3. Maximize Pay-for-Performance Reimbursement 4. Identify Early Opportunities for Utilization Reductions 5. Support Chronic Care and Disease Management 6. Predict Who Will Develop Issues
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aco, accountable care organization, out-migration, pay-for-performance reimbursement
    
athenahealth
Published By: Compliance Associates     Published Date: Jun 29, 2015
Are you feeling the pressure to meet FDA guidelines on Quality by Design (QbD) principals for Process Validation? Existing manufacturing, LIMS, ERP and document management tools are lacking integration and on demand view of your processes. They have hidden costs, risks and create delays to scalable product manufacturing and revenue. Since the FDA is demanding scientific arguments to support process and product development activies and a lifecyle approach, consider the value of a purpose built app for Process Validation. This new class of APP will bring your products to market faster and lower the risk of costly delays. Download the Primer to learn more.
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regulatory compliance services, validation services, regulatory compliance, fda rulings, validator, validation, validation consultants
    
Compliance Associates
Published By: VMware AirWatch     Published Date: Feb 27, 2018
NOT ALL UEM SOLUTIONS ARE CREATED EQUALLY MDM and EMM were only the beginning of the modern workspace evolution. Now, more people than ever before are working remotely—introducing a proliferation of assorted devices and platforms that need to be managed and secured in the enterprise, and consequently creating unprecedented challenges for IT and business leaders. The solution? Unified endpoint management (UEM). In this eBook, you'll learn how to enhance your existing AirWatch mobility solution with the critical requirements of UEM: • Establish a clear migration path to modern management • Fully support legacy Windows processes and apps • Reduce IT silos with cross-platform support, including Mac and Chrome • And more
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endpoint, management, enterprise, mobility, business
    
VMware AirWatch
Published By: VMware AirWatch     Published Date: Feb 27, 2018
NOT ALL UEM SOLUTIONS ARE CREATED EQUALLY MDM and EMM were only the beginning of the modern workspace evolution. Now, more people than ever before are working remotely—introducing a proliferation of assorted devices and platforms that need to be managed and secured in the enterprise, and consequently creating unprecedented challenges for IT and business leaders. The solution? Unified endpoint management (UEM). In this eBook, you'll learn how to enhance your existing AirWatch mobility solution with the critical requirements of UEM: • Establish a clear migration path to modern management • Fully support legacy Windows processes and apps • Reduce IT silos with cross-platform support, including Mac and Chrome • And more
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endpoint, management, enterprise, mobility, business
    
VMware AirWatch
Published By: Rimini Street, Inc.     Published Date: Oct 07, 2015
Cancelling the ERP vendor's maintenance agreement isn't right for everyone. The options for replacing the vendor's support need to be understood to ensure there is an independent support option that satisfies the enterprise's needs within a tolerable level of risk. However, cancelling can play an important role in enabling an enterprise to run current mature application releases more cost-effectively, shift funds to business growth initiatives, and position itself flexibly for the best-fit future application platform. Download this Gartner report to learn more about what to consider before cancelling your ERP Vendor's Maintenance Agreement and Switching to Third-Party Support.
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Rimini Street, Inc.
Published By: MuleSoft     Published Date: Sep 08, 2016
Today's business environment is extraordinarily competitive. No company, no matter its size or what industry it is in is safe from disruption. It is easier than ever for new entrants to come into a market, turning entire industries upside down. Unless organizations can nimbly innovate at the speed of their competition, they will be left behind, and large organizations with calcified processes and structures will be hit the hardest.
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mulesoft, microservices, digital transformation, business value, it support
    
MuleSoft
Published By: MuleSoft     Published Date: Sep 08, 2016
Enterprises are adopting more and more SaaS applications and customers are interacting with companies from an increasing number of channels. Many companies are not ready to provide the level of engagement, service and support their customers demand. New applications are added to the company’s ecosystem, but not connected with the existing applications. Customer data is inconsistent and not synced across a customer’s lifecycle.
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mulesoft, microservices, digital transformation, business value, it support
    
MuleSoft
Published By: ServiceNow     Published Date: Jan 17, 2017
A self-service experience helps IT and business users do more, and do it better, at a lower cost This eBook, “Consumerize the User Experience,” distills insights from the ServiceNow user community that can help you rapidly deploy an improved self-service experience while maximizing your short, medium, and long-term benefits. Learn best practices to: • Create a self-service portal where users can report issues, make requests, ask questions, and check request status • Define the service catalog to accurately reflect details of supported services, such as: scope, cost, service level agreements (SLAs), dependencies, and more • Automate knowledge sharing for better service and less hunting for information
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it management, it automation, it ticketing, help desk, service desk, itsm, it service management, management
    
ServiceNow
Published By: Okta     Published Date: Jul 27, 2016
Most IT decision makers are struggling to master identity management in an infrastructure where modern cloud-based software must function with legacy on premise systems. According to a recent IDG Research study, 91 percent of respondents say solving this identity management conundrum is critical or very important to succeeding at their digital initiatives. And the vast majority of respondents long for a solution that is both efficient to manage and provides users and customers with an outstanding experience. This white paper examines how your peers are looking at digitizing their businesses, lowering the total cost of ownership, and building an identity management strategy to support their business’s goals.
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identity, idaas, iam, identity lifecycle management, mobile, provisioning, active directory, security
    
Okta
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