What can you see and discover when you’re able to explore trends and make predictions with your organization’s data? If you’re a midsize home delivery business, you can discover new ways to make customers happy. If you’re a local government agency, you can predict where your resources are needed most. And if you’re a growing hospital, you can bring life-changing patient data directly to doctors and nurses. In this e-book, we’ve profiled six organizations that are using self-service visual exploration to make big improvements in the way they work. From college administrators to professional sports teams, everyone makes better decisions with easy access to powerful, interactive analytics.
To understand your organization’s risk profile: “You should start with a simple question: What are your digital assets and the cyber threats facing them,” says HPE Security Services CTO, Andrzej Kawalec.
Watch the MIT Technology Review interview with HPE’s Kawalec and FireEye's Vitor Desouza in order to protect your organization from what has become daily, even hourly, attacks for many.
Published By: ServiceNow
Published Date: Oct 06, 2015
IT service support management tools are vital for infrastructure and operations organizations to manage support and delivery of IT services. This Magic Quadrant research profiles key vendors of enterprise ITSSM tools to help I&O leaders make better selections.
Organizations invest heavily to block advanced attacks, on both endpoints and networks. Despite all this investment, devices continue to be compromised in increasing numbers and high-profile breaches continue unabated. Something doesn’t add up. It comes down to psychology: security practitioners want to believe the latest shiny widget for preventing compromise will finally work and stop the pain.
Any organization wishing to process big data from newly identified data sources, needs to first determine the characteristics of the data and then define the requirements that need to be met to be able to ingest, profile, clean,transform and integrate this data to ready it for analysis. Having done that, it may well be the case that existing tools may not cater for the data variety, data volume and data velocity that these new data sources bring. If this occurs then clearly new technology will need to be considered to meet the needs of the business going forward.
A significant paradigm shift occurred in the last few years. Much like other technological shifts of
the last decade — when cloud computing changed the way we do business, agile changed the way
we develop software and Amazon changed the way we shop — Zero Trust presents us with a new
paradigm in how we secure our organizations, our data and our employees.
While difficult to identify the precise tipping point, one thing is certain: what were once
extraordinarily high-profile, damaging breaches are no longer extraordinary. In just the last
18 months, Yahoo, Accenture, HBO, Verizon, Uber, Equifax, Deloitte, the U.S. SEC, the RNC,
the DNC, the OPM, HP, Oracle and a profusion of attacks aimed at the SMB market have all
proven that every organization — public or private — is susceptible.
The epiphany behind the paradigm shift is clear: Widely-accepted security approaches based on
bolstering a trusted network do not work. And they never will. Especially when businesses are
dealing with skill
Published By: Genesys
Published Date: Feb 21, 2018
In the ongoing evolution of the customer experience, organizations continue to rely on phone and email while introducing new customer engagement channels. With the channel mix rapidly changing, it has become more important than ever to accurately identify and proactively deploy the next-best channels for engaging customers today and tomorrow.
Gartner Research has profiled 15 ways that organizations will engage customers over the next 20 years. This includes augmented reality, virtual reality and mixed reality immersive solutions which will be adopted by 20% of large enterprises by 2020. By learning which engagement channels will best meet your customers’ needs in the future and prioritizing those aligned with your business model, you can improve customer engagement and
Published By: Genesys
Published Date: Feb 27, 2018
What if the cloud could radically improve your customer’s experience, your operations, and your bottom line? There’s a reason why many organizations are taking advantage of the benefits of cloud for contact centers.
This eBook, focuses on two profiles for small contact centers, small business and small of large - a small contact center that is part of a much larger enterprise. Get key insights from independent market research that will help you make a case to take your customer communications platform to the cloud. With the right solution, your business can benefit from enterprise-quality capabilities at a price you can afford. And you can realize a return on investment in as little as three months!
Download this eBook and learn:
• How to calculate ROI and time-to-value in different types of small contact center profiles
• What factors to consider when selecting a cloud vendor
• Three common myths about the cloud
The velocity of technology infrastructure change continues to accelerate, putting serious stress on Security Operations (SecOps). This has forced security folks to face the fact that operations has never really been their forte. That’s a bit harsh, but denial never helps address problems. The evidence is fairly strong that most organizations are pretty bad at security operations. How many high-profile breaches could have been avoided if one of many alerts was acted upon? How many attacks were made possible by not having properly patched servers or infrastructure? How many successful compromises resulted from human error?
Creating competitive advantage starts with a
sound digital strategy.
In a 2017 survey of healthcare consumers across the U.S. from a representative range of demographic groups, we found that 88% of consumers begin their search
for healthcare providers online. Consumers rely on search engines and review sites
to steer their decisions about where to go for care.
What consumers read about you online heavily influences their decision-making.
Your reputation is defined at every touchpoint a potential patient has with your
doctors and organization on the web — from the doctor or location listing, to patient
rating and reviews, to finding the right doctor and reading profiles on your website.
Done well, online reputation management (ORM) enables your providers to
generate a high volume of representative reviews from the “silent majority,”
while providing valuable insights to improve patient experience, make operational
improvements and drive new patient appointments.
This whitepaper explains how organizations can reduce their energy bills by remotely regulating computers. Topics include typical workplace computer usage, how to calculate your potential energy savings, debunking power management myths, and how you can assign multiple power saving profiles to clients.
New ways of working call for new ways of managing risk. Mobility, flexwork, bring-your-own device (BYOD) and increased collaboration across organizations have changed the risk profile and undermine existing IT architectures. The challenge is to allow people the flexibility they need for optimal business productivity while ensuring the security and compliance required by the enterprise. This paper describes how desktop virtualization can help regain control and reduce risk without sacrificing business productivity and growth.
Published By: Riverbed
Published Date: Nov 02, 2016
IT leaders are adopting hybrid WAN topologies to increase capacity and reliability while balancing cost and performance requirements. However, these hybrid architectures are often too complex, rigid, and fragile. As a result, many organizations are challenging the status quo of traditional networking. Read this Technology Adoption Profile from Forrester to learn why 90% of network managers are looking to evolve their WAN, and see why new approaches such as SD-WAN are required to compete in today's digital age.
Published By: Marketo
Published Date: Jun 08, 2017
It’s an exciting, albeit challenging time for marketers—new channels, strategies, and technologies have empowered us to engage our buyers like never before. At the same time, due to the abundance of available information, buyer expectations have increased, leaving marketers to fight for their attention as we showcase our products and services.
In response, organizations are implementing an account-based marketing (ABM) strategy. Account-based marketing offers organizations a significant return on investment (ROI) as they are faced with the need to acquire, retain, and grow high-value accounts. This comprehensive, 100+ page guide includes checklists, worksheets, examples, and advice from over 12 industry thought leaders to help marketers at any level, from beginners to experts, create and implement an effective account-based marketing strategy.
Download The Definitive Guide to Account-Based Marketing to learn:
• How to create a solid ABM strategy to meet your goals
• What stakeholders to involve across the organization
• How to identify, prioritize, and profile the right accounts
• What content you need to support an ABM strategy
• Which channels to leverage and how to coordinate them
• How to measure the effectiveness of your ABM strategy
Published By: Achievers
Published Date: Jan 17, 2014
Knowledge and strategic relationships fuel many organizations in today’s rapidly changing, global economy. As such, organizations need to leverage the individuals—and their networks—that possess the most relevant knowledge, whether they are current employees or are only loosely connected to the organization. To do this, organizations should create and leverage peer collaboration networks that enable them to identify and connect with individuals who have the unique skills, knowledge, and capabilities these organizations need. Bersin’s Research, Why Reputations and Networks Matter in the Open Talent Economy, indicates that this approach works in driving value—organizations that have effectively used internal reputation networks and profile databases have been able to increase key metrics such as employees’ time to productivity and innovation levels.
In the early 2000s, two vastly different businesses—baseball and field service management—began to use advanced statistical analysis to gain an advantage over their competitors. They both revolutionized their respective fields by using statistical knowledge to improve performance. The new approach replaced old models and methods and attained shockingly good results as both set new standards for their respective industries.
In this white paper, you will learn the general concepts behind predictive analytics and how they can be applied to a field service organization. The paper will cover the basic metrics that should be tracked, the use of performance pattern profiles, and how these principles can predict future events.
Published By: IBM Unica
Published Date: Feb 09, 2012
Download this white paper to learn how forward-thinking organizations are deploying real-time marketing strategies to generate offers based on deep customer profiles, transaction histories, and other rich, real-time context.
Few would argue with the statement that security is a top priority for IT departments at companies large and small today. Data is the currency of the digital age and the lifeblood of organizations, so strategies to protect corporate data are growing in importance and are now a topic of C-suite consideration. So with high-profile data breaches continuing to occur across industries, security leaders are revamping their strategies to keep pace.
Published By: Appistry
Published Date: Oct 11, 2007
Organizations serving the intelligence & defense community rely on the performance of their applications for more than revenue - national security depends upon those applications for mission-critical operations. This industry profile details how Appistry provides the reliability and performance demanded by intelligence & defense organizations.
Published By: McAfee Inc
Published Date: Nov 16, 2009
With all the benefits and opportunities the Internet provides, it can also be a very inhospitable place, requiring organizations' constant vigilance to protect themselves from attack. To better understand important security issues affecting organizations today, IDC recently completed a survey of more than 260 IT and Firewall managers and executives in the US and Europe that aimed to profile their organization's firewall deployments.
Published By: Polycom
Published Date: Sep 15, 2015
Polycom voice solutions for Microsoft Lync helped the Organization profiled achieve the following benefits (risk and present value [PV] adjusted) over three years:
Improved productivity and collaboration: $12,341,123.
Employee relocation cost savings: $452,351.
Phone purchase and installation savings: $1,988,182.
Managed services cost savings: $582,269.
Total cost savings and benefits: $15,363,925.
Published By: Symantec
Published Date: Jul 11, 2017
CloudSOC can help you more easily determine which apps should be blocked and which should be allowed within your organization by assisting in identifying unsanctioned Shadow IT, providing customized Business Readiness Ratings™ for each cloud app tailored to your organization’s risk profile, and applying User Behavior Analytics (UBA) to identify hackers and malicious usage. Here you’ll learn how to guide your organization through the process of safely adopting cloud apps and services using Symantec CloudSOC.
Enterprises of all sizes must defend against online attackers. While security threats continue to evolve, organizations often lack the personnel and financial resources required to protect online systems. Read this service profile to learn how IBM Managed Security Services can help you protect your security investment while reducing the cost and complexity of your security operations. Find out how IBM combines industry-leading tools, technology and expertise with flexible, scalable packaging to meet a broad range of security solution requirements.
Get this free 48 page report and find the best paid media campaign management tool for your organization. Includes vendor profiles and updates on the current trends and issues, including how marketers, search advertisers and vendors are keeping pace with changing ad formats. Download now.
DatacenterDynamics is a brand of DCD Group, a global B2B media and publishing company that develops products to help senior professionals in the world's most ICT dependent organizations make risk-based infrastructure and capacity decisions.
Our portfolio of live events, online and print publishing, business intelligence and professional development brands are centred on the complexities of technology convergence. Operating in 42 different countries, we have developed a unique global knowledge and networking platform, which is trusted by over 30,000 ICT, engineering and technology professionals.
Data Centre Dynamics Ltd.
102-108 Clifton Street
London EC2A 4HW