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Results 326 - 350 of 444Sort Results By: Published Date | Title | Company Name
Published By: Oracle Social Cloud     Published Date: May 02, 2014
This year the Super Bowl and all the surrounding activity just didn’t live up to the hype. Despite that brands found ways to engage on social channels and extend the reach of their hefty investment. This analysis will highlight some of the ways brands used social channels to magnify their investment, driving awareness before the game, and continuing engagement throughout the broadcast.
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oracle, oracle srm, social media marketing, social channels, brand awareness
    
Oracle Social Cloud
Published By: Oracle Social Cloud     Published Date: May 02, 2014
This white paper sets out to make the case that ROI determination can be approached in a unified, structured and straightforward way. It also lays out a framework for expanding the definition of ROI and increasing organizational maturity for measurement and monetization. Finally, it dispels some of the myths around ROI and seeks to show the relationship between social KPIs organizations may be collecting today and how to align them with broader organizational and business-oriented goals and objectives.
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oracle, oracle srm, srm, social media, roi social kpis
    
Oracle Social Cloud
Published By: Oracle Primavera     Published Date: Oct 09, 2015
This solution brief explores how companies can transform the efficiency of their STO and solve business challenges in six key areas with Oracle’s Primavera Shutdown, Turnaround and Outage Solution. Understanding STO events are a core part of business. Oracle’s Primavera Shutdown, Turnaround and Outage Solution has been developed to support the transformation of your customers/prospects STO business by providing a predictable solution that supports scope, cost, schedule, risk and change throughout the STO event lifecycle.
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oracle, sto, sto business, sto event cycle, shutdown turnaround outage, sto solution, project management, portfolio management
    
Oracle Primavera
Published By: Oracle Primavera     Published Date: Oct 09, 2015
As the oil and gas pipeline industry grapples with change at every level — including increasing pipeline operations and expanding regulatory oversight infrastructure —cost savings and operating efficiencies have become more important than ever. Both pipeline operators and contractors can benefit from utilizing EPPM solutions to help them pinpoint the best strategies to develop and implement projects from conception through execution to end game — thereby helping to reduce risk and manage cost. In the end, it’s all about smartly using an approach, such as EPPM solutions, like those from Oracle, to help pipeline operators and contractors reduce costs at the project, portfolio, and enterprise levels through the project lifecycle. The midstream companies that are able to implement the best approach to managing risk to their operations in the most cost - effective way will be the ones to best weather another tumultuous decade to come for the oil and gas industry.
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oracle, oil and gas, oil and gas pipeline industry, cost savings, eppm solutions, midstream oil industry, project management, project portfolio management
    
Oracle Primavera
Published By: Oracle     Published Date: Apr 28, 2014
Oracle continues to progress its capabilities in supply chain. Though there were many good presentations on the breadth and depth of Oracle's supply chain offerings, the real testament to the company's success comes from the manufacturers in attendance.
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oracle, idc, supply chain, nearshoring, product value chain
    
Oracle
Published By: Oracle     Published Date: Apr 28, 2014
Oracle held their second annual Value Chain Summit February 3-5, in San Jose, California. The event once again attracted a few thousand Oracle customers who were interested in better understanding Oracle's various supply chain technologies and where they are heading.
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oracle, value chain, agile plm, oracle innovation management
    
Oracle
Published By: Oracle     Published Date: Apr 28, 2014
Your logistics network is continuously changing and is more complex than ever before. The need to control costs, meet sustainability goals and satisfy internal and external customer demands requires new thinking.
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oracle, supply chain management, reduce costs, global trade practices, value chain execution
    
Oracle
Published By: Oracle PaaS/IaaS/Hardware     Published Date: Jul 25, 2017
View the interactive infographic "actigraphic" to see how Oracle Database Appliance can help Oracle Database customers overcome typical database challenges around complexity, cost, and efficiency.
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Oracle PaaS/IaaS/Hardware
Published By: Oracle PaaS/IaaS/Hardware     Published Date: Jul 25, 2017
Listen as Oracle Executive Vice President of Converged Infrastructure Dave Donatelli announces the expansion of the Oracle Database Appliance portfolio, and explains how Oracle can provide organizations with a pathway to the cloud. Discover how your organization can reduce database complexity, simplify database administration, and better control costs.
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Oracle PaaS/IaaS/Hardware
Published By: Oracle     Published Date: Nov 13, 2013
Today’s consumers expect better service, better products, and better communication with retailers. Without a single view of the customer across all channels – including social media – retailers risk alienating customers and driving them to other brands. To meet these challenges, many retailers are deploying software-as-a-service (SaaS) contact center systems that address these problems and create new opportunities. This eBook follows one shopper’s journey and how the concept of the contact center of the future provides the better overall experience.
Tags : 
zenithoptimedia, oracle, smarter service, contact center, lowest tco, cloud-based contact center, contact-center solutions, oracle rightnow solutions, cloud service platform, social media, risk alienating customers, saas, customer experience, brand is customers, it complexity, service improvements
    
Oracle
Published By: Oracle     Published Date: Nov 13, 2013
Today customers look to engage with organizations through an increasing number of channels – and expect more from every customer service and support experience. A strategically implemented knowledge management initiative for both the contact center and Web self-service channels offers a powerful answer to this growing need to do more with less. However, a poorly implemented initiative can have a negative impact – increasing call and Web session time and frustrating both customers and agents alike. This eBook sets out 5 simple steps for optimizing customer service and support with an effective, best-practice-led knowledge management initiative.
Tags : 
zenithoptimedia, oracle, knowledge management, transform customer service, oracle comprehensive solution, optimize customer service, contact center, web self-service environment, support experience, reduce service costs, competitive differentiation, strategically implemented knowdge, knowledge management initiative, web self-service goal, collaborative knowledge creation, enterprisewide, customer service deployment
    
Oracle
Published By: Oracle     Published Date: Nov 13, 2013
This Executive Brief explores the role of service and support in creating great customer experiences, the service goals market leaders use related to customer experience, the Oracle approach for empowering new service experiences, and how Oracle’s service solutions can help organizations create and manage their own great customer experiences across all channels, touchpoints, and devices.
Tags : 
zenithoptimedia, oracle, executive strategy series, customer experience, empowering people, take initiative, power your brand, oracle service solutions, customer experience impact, cei, service and support experience, lasting customer relationships, sales interactions, ignored customers, efficiency, acquisition, improve self-service, improve productivity, cross-channel support, decrease operational costs
    
Oracle
Published By: Oracle     Published Date: Nov 13, 2013
3 best practices for providing ‘a little extra service’ using chat and email management that will save your company money and drives high customer satisfaction at the same time.
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zenithoptimedia, oracle, customer satisfaction, customer interaction, customer service, live chat, email management, personalized web self-service, cloud service, customer assistance, agent assistance, customer service experience, smartassistant, social support communities, higher customer satisfaction
    
Oracle
Published By: Oracle     Published Date: Nov 13, 2013
Two dominant trends are potentially reshaping the role of the HR function in the corporate world. The first relates to the rapid growth of the knowledge economy. In this environment, a committed, appropriately skilled and prudently deployed workforce is critical in order to develop new products and outstrip the competition. Second, many administrative functions that were formerly handled by HR departments, such as payroll and pensions, have now been farmed out to third parties. Indeed, research reveals that more than two-thirds of companies outsource a portion of their HR functions. This report by the Economist Intelligence Unit investigates whether the HR function is forging a close and robust relationship with the CEO. It also explores the nature of these working relationships, how they have been affected by the economic downturn and how they vary across industries and regions.
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zenithoptimedia, oracle, ceo perspectives, hr department drives growth, economist intelligence unit, ibm, hr and organizational strategy, strategic influence of hr, ceo and cfo, team management, best practices for chros, bottom line, economic constraints, unique and special strategies, senior managers, recruitment responsibility
    
Oracle
Published By: Oracle     Published Date: Nov 18, 2013
Introducing Oracle Value Chain Planning. Discover what Oracle Value Chain planning can do for you
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oracle, oracle value chain, software development
    
Oracle
Published By: Oracle     Published Date: Nov 18, 2013
The Oracle Value Chain Planning solution provide organizations with the insight and tools needed to move beyond Sales and Operations Planning, to Integrated Business Planning (IBP), aligning global operations, and achieving profitable revenue growth through a range of best-in-class processes.
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oracle, newsletter, oracle value chain planning, supply chain, vcp solution, software development
    
Oracle
Published By: Oracle     Published Date: Nov 18, 2013
Find out how Oracle's supply chain solutions can help you optimize your value chain—transforming efficiency and productivity, reducing costs, and driving innovation, quality and compliance.
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oracle, global sales, sales and operations, oracle's supply chain solutions, software development
    
Oracle
Published By: Oracle     Published Date: Nov 01, 2013
Two dominant trends are potentially reshaping the role of the HR function in the corporate world. The first relates to the rapid growth of the knowledge economy. In this environment, a committed, appropriately skilled and prudently deployed workforce is critical in order to develop new products and outstrip the competition. Second, many administrative functions that were formerly handled by HR departments, such as payroll and pensions, have now been farmed out to third parties. Indeed, research reveals that more than two-thirds of companies outsource a portion of their HR functions. This report by the Economist Intelligence Unit investigates whether the HR function is forging a close and robust relationship with the CEO. It also explores the nature of these working relationships, how they have been affected by the economic downturn and how they vary across industries and regions.
Tags : 
zenithoptimedia, oracle, ceo perspectives, hr department drives growth, economist intelligence unit, ibm, hr and organizational strategy, strategic influence of hr, ceo and cfo, team management, best practices for chros, bottom line, economic constraints, unique and special strategies, senior managers, recruitment responsibility
    
Oracle
Published By: Oracle     Published Date: Nov 01, 2013
3 best practices for providing ‘a little extra service’ using chat and email management that will save your company money and drives high customer satisfaction at the same time.
Tags : 
zenithoptimedia, oracle, customer satisfaction, customer interaction, customer service, live chat, email management, personalized web self-service, cloud service, customer assistance, agent assistance, customer service experience, smartassistant, social support communities, higher customer satisfaction
    
Oracle
Published By: Oracle     Published Date: Nov 01, 2013
This Executive Brief explores the role of service and support in creating great customer experiences, the service goals market leaders use related to customer experience, the Oracle approach for empowering new service experiences, and how Oracle’s service solutions can help organizations create and manage their own great customer experiences across all channels, touchpoints, and devices.
Tags : 
zenithoptimedia, oracle, executive strategy series, customer experience, empowering people, take initiative, power your brand, oracle service solutions, customer experience impact, cei, service and support experience, lasting customer relationships, sales interactions, ignored customers, efficiency, acquisition, improve self-service, improve productivity, cross-channel support, decrease operational costs
    
Oracle
Published By: Oracle     Published Date: Nov 01, 2013
Today customers look to engage with organizations through an increasing number of channels – and expect more from every customer service and support experience. A strategically implemented knowledge management initiative for both the contact center and Web self-service channels offers a powerful answer to this growing need to do more with less. However, a poorly implemented initiative can have a negative impact – increasing call and Web session time and frustrating both customers and agents alike. This eBook sets out 5 simple steps for optimizing customer service and support with an effective, best-practice-led knowledge management initiative.
Tags : 
zenithoptimedia, oracle, knowledge management, transform customer service, oracle comprehensive solution, optimize customer service, contact center, web self-service environment, support experience, reduce service costs, competitive differentiation, strategically implemented knowdge, knowledge management initiative, web self-service goal, collaborative knowledge creation, enterprisewide, customer service deployment
    
Oracle
Published By: Oracle     Published Date: Nov 01, 2013
Today’s consumers expect better service, better products, and better communication with retailers. Without a single view of the customer across all channels – including social media – retailers risk alienating customers and driving them to other brands. To meet these challenges, many retailers are deploying software-as-a-service (SaaS) contact center systems that address these problems and create new opportunities. This eBook follows one shopper’s journey and how the concept of the contact center of the future provides the better overall experience.
Tags : 
zenithoptimedia, oracle, smarter service, contact center, lowest tco, cloud-based contact center, contact-center solutions, oracle rightnow solutions, cloud service platform, social media, risk alienating customers, saas, customer experience, brand is customers, it complexity, service improvements, cloud computing
    
Oracle
Published By: Oracle     Published Date: Nov 05, 2013
This Oracle FSN white paper provides CFOs with a strategic playbook on how to leverage the Cloud to drive greater agility in response to economic and competitive change, and more flexibility and choice in how you deploy and manage enterprise applications.
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zenithoptimedia, oracle, fsn, strategic cfo, embrace the cloud, catalyst for change, obstacles to change, change management, business changes, integration to cloud, saas integration, islands of automation, feedback teams, privately built cloud, private cloud, subscription-based service, cloud computing, ecosystem, inexpensive tech hardware, malleable processes
    
Oracle
Published By: Oracle     Published Date: Jan 13, 2014
Watch Oracle’s Thomas Kurian and Doug Clemmans as they explain: Why today’s sales processes have rendered many CRM systems obsolete How Oracle Sales Cloud enables smarter selling, leveraging mobile, social, and big data How smarter selling allows reps to sell more, managers to know more and companies to grow more. You’ll also hear from customers and see a demonstration of Oracle Sales Cloud’s “zero training” user interface. Register to watch now.
Tags : 
sales cloud, salesforce.com, mobile sales, social selling, sales analytics, territory management, sales quota management, sales performance management, sales forecasting, sales compensation, sales operations, contact management, opportunity management, sales collaboration
    
Oracle
Published By: Oracle     Published Date: Jan 13, 2014
Oracle, Leader Networks, and Social Media Today recently conducted an online survey of over 900 marketing and technology leaders at more than 500 organizations from around the world to explore what it means to be a socially enabled enterprise. Technology and Marketing executives from Chubb & Son, Shell and Whole Foods Market participated in in-depth interviews as part of the study and share lessons learned and provide practical insights from their perspective. Paul Gillin, veteran technology journalist and co-author of the bookAttack of the Customers, adds perspective based on his experience with applying social media to marketing, customer service and internal communications Download this exclusive White Paper, The Socially Enabled Enterprise to learn more about the opportunities and challenges global organizations are facing in the transition to becoming socially enabled enterprises.
Tags : 
socially enabled enterprise, social business, social media monitoring, social marketing, social media management, social relationship management, social marketing platform, social marketing tools, social media tools, customer experience, customer insight
    
Oracle
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