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oracle cloud

Results 426 - 450 of 532Sort Results By: Published Date | Title | Company Name
Published By: Oracle     Published Date: Nov 01, 2013
One of the biggest challenges facing companies is how to serve consumers in an environment where customer engagement is rapidly shifting. With the consumerization of customer service taking root, implementing a successful customer service experience strategy means enterprises need to be agile enough to serve customers on the their own terms across all channels.  This business guide shares best practices for how to do this successfully.
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zenithoptimedia, oracle, deploying customer service, the cloud, cloud deployment, customer experience strategy, economically palatable, implementation, consolidation, optimization, transformation, customer culture, consumer preferences, cloud computing
    
Oracle
Published By: Oracle     Published Date: Nov 01, 2013
Social-enabled contact centers leverage social interactions to build stronger relationships with customers, deliver consistent and relevant brand experiences across touch points, and better engage customers with employees and partners. There are 3 capabilities your company will need to be successful.
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zenithoptimedia, oracle, rightnow cloud service, contact center, valued customers, social-enabled customer service, customer conversations, social media, twitter, facebook, crowd service, agent-assisted service, crowd-sourced knowldge, cloud computing
    
Oracle
Published By: Oracle     Published Date: Nov 01, 2013
Today’s consumers expect better service, better products, and better communication with retailers. Without a single view of the customer across all channels – including social media – retailers risk alienating customers and driving them to other brands. To meet these challenges, many retailers are deploying software-as-a-service (SaaS) contact center systems that address these problems and create new opportunities. This eBook follows one shopper’s journey and how the concept of the contact center of the future provides the better overall experience.
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zenithoptimedia, oracle, smarter service, contact center, lowest tco, cloud-based contact center, contact-center solutions, oracle rightnow solutions, cloud service platform, social media, risk alienating customers, saas, customer experience, brand is customers, it complexity, service improvements, cloud computing
    
Oracle
Published By: Oracle     Published Date: Nov 05, 2013
This Oracle FSN white paper provides CFOs with a strategic playbook on how to leverage the Cloud to drive greater agility in response to economic and competitive change, and more flexibility and choice in how you deploy and manage enterprise applications.
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zenithoptimedia, oracle, fsn, strategic cfo, embrace the cloud, catalyst for change, obstacles to change, change management, business changes, integration to cloud, saas integration, islands of automation, feedback teams, privately built cloud, private cloud, subscription-based service, cloud computing, ecosystem, inexpensive tech hardware, malleable processes
    
Oracle
Published By: Oracle     Published Date: Nov 05, 2013
Over the past six years, Aberdeen Group has been measuring organizations’ willingness to consider a SaaS deployment model for their ERP implementations. Using this research, Aberdeen has created a short report to help organizations as they review their options and provide key takeaways to consider during the process.
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zenithoptimedia, oracle, aberdeen group, saas and cloud, erp observations, the cloud, software as a service, enterprise resource planning, what is erp, on-premise deployments, deployment model, cloud erp, business management, erp deployment trends, cloud solutions, cloud integration, saas solutions, saas decisions, cloud computing
    
Oracle
Published By: Oracle     Published Date: Nov 05, 2013
Learn how you can harness the power of the cloud to run your business more effectively and lower upfront costs. Oracle ERP Cloud Service offers a comprehensive, enterprise-grade cloud that can transform back office operations and allow you to focus on running your business.
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cloud computing, enterprise-grade, back-office, erp applications, technology, data center
    
Oracle
Published By: Oracle     Published Date: Feb 28, 2014
Discover the three principles to ensure your Oracle HCM Cloud investment keeps delivering value.
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Oracle
Published By: Oracle     Published Date: Jan 13, 2014
Watch Oracle’s Thomas Kurian and Doug Clemmans as they explain: Why today’s sales processes have rendered many CRM systems obsolete How Oracle Sales Cloud enables smarter selling, leveraging mobile, social, and big data How smarter selling allows reps to sell more, managers to know more and companies to grow more. You’ll also hear from customers and see a demonstration of Oracle Sales Cloud’s “zero training” user interface. Register to watch now.
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sales cloud, salesforce.com, mobile sales, social selling, sales analytics, territory management, sales quota management, sales performance management, sales forecasting, sales compensation, sales operations, contact management, opportunity management, sales collaboration
    
Oracle
Published By: HP     Published Date: May 14, 2014
The world is moving rapidly towards a New Style of IT, and will leave behind any business that doesn’t adapt even more rapidly. Is your storage ready? Learn how HP 3PAR StoreServ Storage is the only primary storage architecture you will ever need—regardless of whether you are a midsize enterprise experiencing rapid growth in your virtualized Microsoft® Exchange, Microsoft SQL, or Oracle Database environment, a large enterprise looking to support IT as a Service (ITaaS), or a global service provider building a hybrid/private cloud.
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3par storeserv, new style of it, storage architecture, itaas, cloud, hybrid cloud, private cloud, it management, enterprise applications
    
HP
Published By: Oracle Corp.     Published Date: Sep 20, 2012
his paper describes how these trends have affected storage technologies and how Oracle's storage solutions enable organizations to reduce IT costs, accelerate provisioning of private cloud services, and achieve higher service levels.
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cloud, cloud computing, storage, virtualization, oracle, data protection, backup and recovery, data backup, disaster recovery, data consolidation
    
Oracle Corp.
Published By: Oracle Corp.     Published Date: Jan 16, 2013
Virtually all organizations in both the public and private sectors use database systems at the core of their IT operations.
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oracle, sparc, cloud, enterprise cloud, cloud infrastructure
    
Oracle Corp.
Published By: Oracle Corp.     Published Date: Jan 16, 2013
Cloud computing, and specifically Infrastructure as a Service (IaaS), offers many benefits to an enter-prise.
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oracle, enterprise cloud infrastructure, iaas, cloud computing
    
Oracle Corp.
Published By: Oracle Corp.     Published Date: Jan 16, 2013
More than ever before, business performance depends on software applications. It’s a rare business that can afford even a few minutes of application downtime before it begins marking critical losses.
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oracle, oracle exalogic, massive transaction, exalogic elastic cloud
    
Oracle Corp.
Published By: Oracle Corp.     Published Date: Mar 05, 2013
Emerging technologies such as cloud computing are essential, not only for the consolidation of database applications but also for the storage, availability, security and performance of increasingly complex data warehousing architectures.
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oracle, database, cbs, software integration, cloud computing ebook, sound hardware
    
Oracle Corp.
Published By: Oracle Corp.     Published Date: Mar 05, 2013
Oracle Optimized Solution for Enterprise Cloud Infrastructure on SPARC
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oracle, reduce complexity, accelerate enterprise, cloud infrastructure
    
Oracle Corp.
Published By: Oracle     Published Date: Sep 10, 2012
In a volatile and hyper-competitive market, delivering exceptional multichannel customer service consistently is essential.
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oracle, agile, secure, service, cloud
    
Oracle
Published By: Oracle     Published Date: Oct 02, 2013
The debate on cloud services’ place in enterprise IT is over
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oracle, cloud services, 2013 trends, client needs
    
Oracle
Published By: Oracle     Published Date: Oct 02, 2013
Oracle Service Cloud Integration with Oracle Siebel Service
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oracle, cloud, oracle service cloud, oracle siebel service
    
Oracle
Published By: Oracle     Published Date: Oct 02, 2013
A fourstage model of mobile maturity Reference
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oracle, cloud, mobile, customer care, mobile maturity referenc
    
Oracle
Published By: Oracle     Published Date: Oct 28, 2013
Read how Oracle Sales Cloud helped Oracle increase annual revenue to $37 billion.
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oracle, forbes, oracles commercial success
    
Oracle
Published By: Oracle     Published Date: Mar 04, 2014
In This Paper • Internal technology services that lack resources, rigor or efficiencies are prime candidates for the cloud • Understand the business and regulatory requirements around the data to be moved to the cloud • Know your cloud provider’s security and privacy commitments, and what responsibilities you retain
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oracle, oracle cloud services, security, cloud provider, privacy, cloud computing
    
Oracle
Published By: Oracle     Published Date: Mar 04, 2014
As Americans spend an increasing amount of time on the internet, they’re demanding a more positive, intuitive, and instant online experience—each and every time. In short, they expect the time they invest in the Web to be worth every millisecond devoted to it. Likewise, business leaders know that every visit to an organization’s Website affects the way consumers view their companies as a whole. Thus, each online interaction must be better than good and, at best, generate positive buzz. Just one negative experience, after all, can generate a negative buzz heard around the world.
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oracle, oracle cloud service, customer experience, self service, web experience
    
Oracle
Published By: Oracle     Published Date: Mar 04, 2014
This document aligns to the Customer Experience (CX) Value Equation defined by Oracle as a method to identify and measure the value of CX. Within the value equation there are three important areas of business focus, or CX practice areas: Acquisition, Retention, and Efficiency. Each area has strategic and operational areas of measurement, or Key Performance Indicators (KPIs).
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oracle, oracle cloud service, customer experience, key performance indicators, acquisition, retention, efficiency
    
Oracle
Published By: Oracle     Published Date: Mar 04, 2014
This report looks at customers’ and businesses’ attitudes toward usage of multichannel interactions, and identifies the issues and potential pitfalls that businesses will face when trying to improve the customer communications across channels.
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oracle, multichannel, oracle service cloud, cross chanel, mobile service, telephony
    
Oracle
Published By: Oracle     Published Date: Mar 04, 2014
Because the cloud is a consequence rather than the original destination, many companies are not organised for success.
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oracle cloud, oracle, lob software, integration
    
Oracle
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