In Forrester’s 40-criteria evaluation of subscription billing platform solutions, we identified the eight most significant vendors in the category — Apttus, Aria Systems, Digital River,
goTransverse, Recurly, SAP hybris, Vindicia, and Zuora — and researched, analyzed, and scored them. This report details our findings about how well each vendor fulfills our criteria and where they stand in relation to each other to help eBusiness professionals select the right partner as they seek to develop and support alternative business models for both existing and new
products and services.
• Content is among an organization's most critical assets. It flows through every aspect of a company, from people to systems to processes. But as teams grow and the breadth of their content expands, these valuable assets get fragmented across the different tools they use.
• What if you had a secure, open platform that connects all your tools in the cloud, allowing you to pull together best-of-breed technologies that fit your unique business needs? These native integrations keep teams happy and give IT full visibility and control, while boosting productivity and collaboration across the entire organization.
• Download our ebook to see how Cloud Content Management from Box provides you with a central and secure content layer that unites all of your apps with seamless, native integrations. In it, you'll learn about our most popular integrations — like Microsoft Office 365, Okta, Slack and Salesforce — and how Box helps you future-proof your tech stack while also providing a unified exp
When it comes to effectively and efficiently protecting growing volumes of data, midsized organizations face unique
challenges. That is because they live in a world of constraints that are both operational and budgetary in nature. Cloud
disaster recovery offers new options for these organizations—they can optimize their data protection economics by
integrating on-premises protection solutions with cloud-based backup and recovery methods. Dell EMC’s cloud-ready
solutions, particularly its Integrated Data Protection Appliances with native cloud extension capabilities, along with its Data
Protection Software working in conjunction with its Data Domain backup storage appliances, provide cloud disaster
recovery with flexible features. These solutions enhance operational efficiency and provide midsized organizations with
clear economic and operational benefits.
Contact center infrastructure vendors continue to expand their solution offerings to include broader feature sets, including omnichannel routing, and alternative delivery models. Companies should evaluate vendors' technology and ability to deliver in relevant regions.
Published By: Commvault
Published Date: Jul 06, 2016
Enterprises today increasingly turn to array-based snapshots and replication to augment or replace legacy data protection solutions that have been overwhelmed by data growth. The challenge is that native array snapshot tools – and alternative 3rd party solutions – have varying degrees of functionality, automation, scripting requirements, hardware support and application awareness. These approaches can add risk as well as administrative complexity and make it more difficult to realize the full potential of snapshots – whether in single disk vendor estates or in heterogeneous storage environments.
This checklist will enable you to build a shortlist of the 'must have' features needed for snapshots to deliver exactly what you require in your application environment or Private Cloud.
Published By: Red Hat
Published Date: Aug 22, 2018
Digital transformation projects present many technological and organizational challenges. A key
challenge is developing modern, cloud-native applications that connect customers directly using
automated business processes and decisions. Creating these applications requires a radical change
in how software is built—moving away from traditional, IT-led software development to a process
that lets both developers and business experts contribute directly to application logic.
This paper contrasts the features of medium voltage fixed circuit breaker switchgear (FCBS) and existing withdrawable circuit breaker switgear (WCBS) designs. Modern FCBS design elements that are discussed include an internal disconnect for isolation and grounding of circuits and interlocked operation among disconnect, breaker, and grounding switch for improved safety. Furthermore, features such as lower maintenance,
smaller footprint, and reduced life cycle costs that result from its simpler design will be explored. By comparing the traditional ANSI WCBS technology to that of the FCBS, this paper will demonstrate that the fixed design, which has gained widespread acceptance in global markets outside the United States, is a viable alternative to the withdrawable designs.
This on demand webinar contrasts the features of medium voltage fixed circuit breaker switchgear (FCBS) and existing withdrawable circuit breaker switgear (WCBS) designs. Modern FCBS design elements that are
discussed include an internal disconnect for isolation and grounding of circuits and interlocked operation among
disconnect, breaker, and grounding switch for improved safety. Furthermore, features such as lower maintenance,
smaller footprint, and reduced life cycle costs that result from its simpler design will be explored. By comparing
the traditional ANSI WCBS technology to that of the FCBS, this paper will demonstrate that the fixed design, which
has gained widespread acceptance in global markets outside the United States, is a viable alternative to the
This IDC Vendor Profile describes FinancialForce.com, a cloud applications company with financial management, ordering and billing, human capital management (HCM), professional services
automation (PSA), and supply chain management (SCM)
solutions built on the Salesforce1 platform and a 36-year heritage of building financial management solutions at UNIT4 (the former Agresso and CODA products). FinancialForce.com's accounting solution, launched in 2008 as CODA 2go, was the
first on - demand financial system built entirely on the
Salesforce1 Platform. Backed by Technology Crossover Ventures, Advent International, Salesforce Ventures, and UNIT4, FinancialForce.com's applications continue to be the leading finance and professional services solutions available as native Salesforce1 applications on the AppExchange.
Big data alone does not guarantee better business decisions. Often that data needs to be moved and transformed so Insight Platforms can discern useful business intelligence. To deliver those results faster than traditional Extract, Transform, and Load (ETL) technologies, use Matillion ETL for Amazon Redshift. This cloud- native ETL/ELT offering, built specifically for Amazon Redshift, simplifies the process of loading and transforming data and can help reduce your development time.
This white paper will focus on approaches that can help you maximize your investment in Amazon Redshift. Learn how the scalable, cloud- native architecture and fast, secure integrations can benefit your organization, and discover ways this cost- effective solution is designed with cloud computing in mind. In addition, we will explore how Matillion ETL and Amazon Redshift make it possible for you to automate data transformation directly in the data warehouse to deliver analytics and business intelligence (BI
IT leaders working on customer service projects must display an incredible amount of diligence. An organization’s CRM system has become its lifeline to customers, but as customer needs evolve so has the requirements of CRM. According to Gartner, today’s CRM solution must include a laundry list of capabilities outside its traditional core functionality including: native mobile support of the vendor's customer service and support business applications; real-time analytics; industry-specific functionality and workflow; context mining of voice and text; scalable cloud-based systems; social media engagement; suggested next agent action; multimodal capabilities, such as chat within mobile self-service; and even co-browsing. Gartner surveyed the CRM field and evaluated each vendor including Pegasystems.
Download this Gartner Magic Quadrant analysis and gain a better understanding each vendors’ CRM Customer Engagement Center solutions.
Case management frameworks built on business process management platforms help IT solutions architects deploy case-handling applications and offer an alternative to specialized case management applications and custom coding. According to Gartner, the complex architecture required to support case management has relegated it to the status of a niche application, typically addressed by specialist, commercial off-the-shelf application providers and system integrators. Case management as a process style is being applied in many sectors beyond government, legal and insurance, including healthcare, banking, higher education and retail. Industry and cross-industry case management frameworks are now available. "Adaptive case management" hype exceeds the reality of what buyers need. Gartner evaluated 12 vendors including Pegasystems against nine critical capabilities in four use cases.
Download this Gartner analysis and gain a better understanding of the case management frameworks solutions offe
Enterprises are moving to the cloud because it offers greater flexibility and lower cost. The first wave of cloud native and content apps are well on their way, but there's a new wave of traditional enterprise applications that enterprises are still struggling to move to the cloud.
The Q&A walks you through the most common issues related to cloud storage—and how HPE Cloud Volumes put any remaining concerns to rest.
Published By: Broadsoft
Published Date: Jun 14, 2017
Many premises-based phone system (PBX) manufacturers claim that the five year costs of their systems are lower than an equivalent cloud alternative. What the premises guys don’t tell you about is all the extra little hidden costs that come as a result of the limitations of the hardware and software in their systems. This guide will provide you with useful questions to ask your PBX manufacturer to ensure that you're getting the full picture on the cost of their system.
Questions to Ask During an Evaluation:
• Have you sized this system for my peak demand?
• Have you factored in the cost of site redundancy?
• How many hours of call recording are included?
• How is mobility supported? Do calls route in an out of the PBX for call treatment?
• What are the annual maintenance costs of the hardware and software in this system?
• Which third party systems have you integrated this PBX with?
The medium is evolving at a rapid pace, perhaps faster than any other. New technologies are emerging regularly—such as native, instream, and outstream— and each carries as many opportunities as they do challenges.
Published By: Oracle CX
Published Date: Oct 20, 2017
This whitepaper explores the new SPARC S7 server features and then compares this
offering to a similar x86 offering.
The key characteristics of the SPARC S7 to be highlighted are:
? Designed for scale-out and cloud infrastructures
? SPARC S7 processor with greater core performance than the latest Intel Xeon E5
? Software in Silicon which offers hardware-based features such as data acceleration
The SPARC S7 is then compared to a similar x86 solution from three different
perspectives, namely performance, risk and cost.
Performance matters as business markets are
driving IT to provide an environment that:
? Continuously provides real-time results.
? Processes more complex workload stacks.
? Optimizes usage of per-core software licenses.
Risk matters today and into the foreseeable future,
as challenges to secure systems and data are
becoming more frequent and invasive from within
and from outside. Oracle SPARC systems approach
risk management from multiple perspectiv
There are a number of factors contributing to the growing popularity of streaming live events or offering content on demand, from anywhere, any time, on any device. Live streaming major sporting events such as the Superbowl or the Olympics is now a viable alternative to broadcast TV. And as Limelight’s 2017 State of Online Video report reveals, the average number of online viewing hours is almost six per week. However, as viewer expectations continue to rise, keeping audiences happy and engaged isn’t easy.
In this white paper we discuss current trends and what to expect in 2018. We examine the role Content Delivery Networks (CDN) can play in optimizing the delivery of online video content at global scale, and the technologies available to ensure the lowest latency delivery possible.
Why sports leagues are enthusiastic about live streaming their events
How content distributers can differentiate their services
The apparent challenges of delivering live and on demand v
A fundamental people-process-technology transformation enables businesses to remain
competitive in today’s innovation economy. Initiatives such as advanced security, fraud detection
services, connected consumer Internet of Things (IoT) devices, augmented or virtual reality
experience, machine and deep learning, and cognitively enabled applications drive superior
business outcomes such as predictive marketing and maintenance.
Superior business outcomes require businesses to consider IT a core competency. For IT, an
agile, elastic, and scalable IT infrastructure forms the crucial underpinning for a superior service
delivery model. The more up to date the infrastructure, the more capable it is of supporting the
scale and complexity of a changing application landscape. Current-generation applications must
be supplemented and eventually supplanted with next-generation (also known as cloud-native)
applications — each with very different infrastructure requirements. Keeping infrastructure up
The term “Cloud First” was initially popularized by Vivek Kundra, who formerly held the post of White House CIO and launched this strategy for U.S. federal government IT modernization at the Cloud Security Alliance Summit 2011. The underlying philosophy of the cloud-first strategy is that organizations must initially evaluate the suitability of cloud computing to address emergent business requirements before other alternatives are considered.
This paper offers guidance to help organizations establish a systematic and repeatable process for implementing a cloud-first strategy. It offers a high-level framework for identifying the right
stakeholders and engaging with them at the right time to reduce the risk, liabilities, and inefficiencies that organizations can experience as a result of adhoc cloud decisions. The goal of this guidance is to help ensure that any new cloud program is secure,
compliant, efficient, and successfully implements the organization’s key business initiatives.
Published By: MediaRadar
Published Date: Nov 21, 2018
What are the latest native trends, which are the product categories spending the most? How can you successfully implement native advertising and fully leverage this high-cpm ad format? Find out in our latest trend report.
Which product categories are spending the most on native
The major challenges with and benefits of native advertising
Ways in which you can successfully implement native advertising
What’s next for native advertising
Published By: Preempt
Published Date: Nov 02, 2018
In our 2018 Trends in Information Security report, we outlined a concept we referred to as the ‘identity-aware perimeter.’ The essential idea is that as new architectures such as cloud, containers, mobility and IoT take hold, controlling access to resources will increasingly need to rely on identity as an alternative to purely network-based approaches focused more on ‘where’ you are than ‘who’ you are. By combining identity with user and entity behavior and risk scoring to gate access, Preempt fits squarely within this trend, which we think could be one of the most interesting and powerful to hit the infosec market in years. Preempt has few direct competitors, and its initial challenge will be finding ways to distinguish itself from vendors in adjacent categories such as adaptive multi-factor authentication (MFA), advanced threat protection, user and entity behavior analytics (UEBA) and cloud access security brokers (CASB), to name a few. Forging a new security category is never easy,
Published By: Salesforce
Published Date: Oct 10, 2019
While great products are great, having a great product is no longer enough.
Products alone simply don’t win anymore. Say you’ve just launched a brilliant product or service. A myriad of near-identical alternatives from competitors will likely flood the market almost immediately. Differentiating yours from theirs has become a lot more difficult.
Not to mention that technology has made it easier than ever for customers to shop around. From gathering information, to interacting with brands and purchasing products, it’s never been simpler to find the cheapest, fastest, smartest alternative, anywhere in the world.
Use this step-by-step guide from Akamai’s CTO, Charlie Gero, to build an inclusive and concrete zero trust architecture, intended to help enable safe application access in a cloud-native world. Easily transition to a perimeter-less environment with this prescriptive process, phasing applications in one at a time and
reducing your migration risk profile.
Published By: Dell EMC
Published Date: Nov 05, 2015
The XC solution brings a comprehensive approach to managing disaster recovery including:
• Native – No third-party tools for VM management
• Simple – The same great platform the simplified your virtualization
• Easy – Built in run-book automation
"Use this step-by-step guide from Akamai’s CTO, Charlie Gero, to build an inclusive and concrete zero trust architecture, intended to help enable safe application access in a cloud-native world. Easily transition to a perimeter-less environment with this prescriptive process, phasing applications in one at a time and
reducing your migration risk profile."
DatacenterDynamics is a brand of DCD Group, a global B2B media and publishing company that develops products to help senior professionals in the world's most ICT dependent organizations make risk-based infrastructure and capacity decisions.
Our portfolio of live events, online and print publishing, business intelligence and professional development brands are centred on the complexities of technology convergence. Operating in 42 different countries, we have developed a unique global knowledge and networking platform, which is trusted by over 30,000 ICT, engineering and technology professionals.
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