In a volatile and hyper-competitive market, delivering exceptional multichannel customer service consistently is essential. But delivering world-class service on tight budgets and to even tighter deadlines is a tough challenge for even the largest organizations. That’s why so many of the world’s most successful organizations choose to deliver customer service in the cloud. This eBook is a short introduction on how IT helps drive value for the business through cloud-based customer service solutions.
Published By: Riverbed
Published Date: Apr 03, 2014
This book introduces you to application performance management (APM) solutions and how these tools can help you monitor and troubleshoot your mission-critical applications — from the
perspective of your users, as well as your systems.
Learn how Isbank, Turkey’s largest bank, dramatically reduced testing times for Functional Testing automation from 6 man-days to a few hours. Read about the benefits of adopting an Application Lifecycle Management approach to improve software quality, automate testing processes and safeguard mission-critical applications while supporting growth.
Email has been a mission-critical application for years and at the heart of organizations' communications and business practices. From an architecture perspective, email has frequently been walled off, sitting on separate servers and using separate back-end storage systems. With advances in server hardware and the rise of virtualization, this appears to be changing. Read this Forrester Consulting paper to learn the key considerations for what will work best within your email environment to improve storage management and/or lower storage costs in your firm.
HP, a $120 billion company with five major business lines and an employee base of more than 300,000 people, faces many of the same IT challenges as other global enterprises at hyperscale: it must accommodate ever-increasing demands for business services without allowing its IT costs to spiral out of control. So the company embraced a solution from its own hardware portfolio: HP 3PAR StoreServ Storage, modern Tier-1 storage for mission-critical IT-as-a-Service (ITaaS) and cloud environments. And the benefits of implementing this storage solution have been substantial, including increased storage capacity and density, as well as more agile, responsive IT services that better meet HP’s business needs.
Fusion---iodelivers the world's data faster. From e---commerce retailers to the world’s social media leaders and Fortune Global 500 companies, companies are improving the performance and efficiency of their data centers with Fusion---io technology. ioControl Hybrid Storage from Fusion---io is ideal for customers seeking to virtualize mission---critical workloads, deliver high performance VDI, and control efficient application acceleration across shared storage environments.
Published By: Riverbed
Published Date: Sep 05, 2014
Application Performance Management For Dummies, Riverbed Special Edition, introduces you to application performance management (APM) solutions and how these tools can help you monitor and troubleshoot your mission-critical applications — from the perspective of your users, as well as your systems.
So far, most data centers have virtualized their least-critical workloads as a matter of basic cost containment. Virtualizing mission-critical applications is still forthcoming for the majority,though, largely due to infrastructural concerns. Complicating matters is the shift in IT purchasing decisions from IT to business management.
Integrated Computing Platforms (ICPs), private cloud computing, and public cloud services all leverage virtualization to achieve a number of IT and business goals, including increased ROI, reduced OpEx, and business process improvement. Now more than ever, it makes sense to explore the benefits of ICPs.
Find expert data center considerations here.
The technology landscape in the financial services sector is vast, ranging from cutting-edge to mission-critical, each having an impact on the industry as a whole. Customer-facing services and back-end operations alike are seeing real benefits from innovation, including greater efficiencies and higher levels of customer satisfaction.
Discover how to accelerate database performance, handle change and growth in scalable, incremental steps, and deliver mission-critical data availability and protection with this unique commercial solution.
While network closets take on all shapes and sizes, they are essentially an arm of the data center and as an important component of all mission-critical environments, must be organized, protected, and managed efficiently and effectively. IT professionals are charged with keeping the technology infrastructure functioning, even in the face of constrained resources and increasing complexity.
By now, much has been written about the advantages server virtualization brings to an enterprise. In the June 2013 survey, 63% of all companies and 100% of large enterprises reported having a server virtualization program. However, when you
segment the virtualization rates, you find a trend that indicates that large enterprises in particular are not gaining all of the advantages that server virtualization has to offer.
What is more difficult and remains a challenge, particularly for large enterprises, is virtualizing Tier 1 applications. These are large, mission-critical enterprise applications such as email, customer relationship management (CRM), or enterprise resource planning (ERP). These applications tend to be very large,
consume the entire capacity of a current generation server, and require high application uptimes. As shown in Figure 1, the virtualization rates for these applications are far lower than Tier 2 apps. In this eBook, you’ll learn how the NEC enterprise server provides a platform that now gives customers the right platform to virtualize their Tier 1 apps.
In addition to high reliability and availability, enterprise mission critical applications, data centers operating 24x7, and data analysis platforms all demand powerful data processing capabilities and stability. The NEC PCIe SSD Appliance for Microsoft® SQL Server® is a best-practice reference architecture for such demanding workloads. It comprises an Express 5800 Scalable Enterprise Server Series with Intel® Xeon® processor E7 v2 family CPUs, high-performance HGST FlashMAX II PCIe server-mounted flash storage, and Microsoft® SQL Server®
2014. When compared with the previous reference architecture based on a server with the Intel® Xeon® processor E7 family CPUs, benchmark testing demonstrated a performance improvement of up to 173% in logical scan rate in a data warehouse environment. The testing also demonstrated consistently fast and stable performance in online transaction processing (OLTP) that could potentially be encountered.
This strategic view is the proverbial "gold" that can be mined from your data protection systems; it is the asset that will enable IT management to prioritize activity to bring activities in line with business objectives and communicate policy compliance to corporate officers and data owners.
IT teams have long recognized that an enterprise-class IT management system is absolutely essential, especially given the mission-critical nature of most corporate IT networks. In order for robust IT monitoring and management functionality, they had no alternative but to use a proprietary solution. Download this white paper to learn about Open Source alternatives.
This guide provides a comprehensive look at a complete data protection and recovery solution, with valuable information to help you choose the solution that best fits your business requirements and budget, and get the assurance you need - knowing your assets are protected. Learn more today!
This paper provides guidance on how companies should rethink their existing management and security strategy to effectively secure mobile solutions in the workforce, over a wide array of devices, connections and applications. It details why mobile security must be included as a mission critical component of any enterprise strategy and implemented on a pro-active basis before any major security breach has the opportunity to negatively affect the enterprise.
Published By: Quocirca
Published Date: Sep 13, 2007
A sound IT infrastructure is fundamental to today’s businesses and when that infrastructure fails the consequences can be far reaching. Whether it is business-to-business, business-to-consumer or public sector organizations serving citizens, applications and the services they drive increasingly need to be available all day, every day. Many organizations find it hard to achieve such service levels. This briefing looks at some possible solutions.
Published By: Quocirca
Published Date: Sep 13, 2007
File servers continue to proliferate, and email has moved from a basic tool for exchanging documents to an inherent part of an organization’s communication and collaboration portfolio. With such ad-hoc information sources now being a mission critical function, the need for data management and archival is becoming critical.
Learn the 'bottom-up' approach to start Business Rules Extracting, Migrating and Auto Re-architecting your current mission-critical legacy system and their data, into an SOA. This is a "how-to" presentation addressing how to get started and eventually establish an internal L2S Center of Excellence.
More than ever before, IT managers need to secure equipment and facilities against a variety of intrusive conditions that could cripple critical operations, resulting in system malfunctions, loss of data or intellectual property, damage to mission critical hardware or even theft of valuable physical assets. Such conditions often include environmental events, failure of air conditioning systems, power outages, and untoward human actions.
DatacenterDynamics is a brand of DCD Group, a global B2B media and publishing company that develops products to help senior professionals in the world's most ICT dependent organizations make risk-based infrastructure and capacity decisions.
Our portfolio of live events, online and print publishing, business intelligence and professional development brands are centred on the complexities of technology convergence. Operating in 42 different countries, we have developed a unique global knowledge and networking platform, which is trusted by over 30,000 ICT, engineering and technology professionals.
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