Customer Resource Management (CRM) and marketing are essential parts of today's cellular/wireless retail business. Given the ever-increasing competition for every consumer dollar, being able to develop effective and directed marketing programs can define the longevity of a cellular retailer's success.
Making the sale just doesn't do it anymore for success in the cellular retail business. Constantly, retailers are forced to create new streams of revenue. This document addresses the key points and benefits that cellular retailers need to know about accepting bill payments using CellularManager's All-in-One Bill Pay Suite.
Web-based software automation is an essential part in managing business processes in today's cellular/wireless retail environment. An effective solution must have the ability to manage all of a company's operations simultaneously with virtually no interaction by an administrator. This document addresses key points that cellular retailers, wholesalers, and master agents need to know.
Spyware is but the latest in a long list of Internet threats facing individuals and organizations alike. While it may sound relatively innocuous, spyware is the culmination of years of hacking development by cyber criminals. Spyware does more than just spy; it records and reports back specific information about the computer it infects.
Use of instant messaging applications-like AOL Instant Messenger, Yahoo! Messenger, MSN Messenger and ICQ-and peer-to-peer applications has grown significantly. Although the benefits of real-time communication offer a productivity benefit to corporate environments, instant messaging and peer-to-peer applications add significant vulnerabilities and risks to an enterprise's security posture.
The phrase "Best Practices" has become so overused, it has become practically meaningless for IT managers. Improvement is necessary, but where do you start, what tools are appropriate, where do I find actionable information, and how do I do this with minimal cost? If these questions apply to you, this paper provides a plan of attack.
It's confusing and sometimes overwhelming. Learn about common misconceptions about network and system management software and the distortions that software vendors promote when it comes to marketing their product's features.
Published By: Tridion
Published Date: Aug 21, 2009
This White Paper explains how Tridion's Web Content Management solution and the technological choices made by Tridion can help organizations achieve their business goals. It is intended for Systems Architects and IT Managers who need to assess the impact of incorporating Tridion into their existing environments.
Published By: Villanova
Published Date: Aug 21, 2009
Earned value (EV) has grown in popularity over the last several years. With 76% of IT projects failing (Crawford, 2002), project management and control systems must be implemented to ensure IT project success. Learn how EV links to the work breakdown structure (WBS) the schedule and the budget.
The native speakers of the islands of Hawaii probably had no notion of the inadequacy of the Word and Email duopoly to corporate communications when they coined the term Wiki - literally meaning fast. However, Wikis have grown into just that -- a fast and efficient way of fostering knowledge sharing across corporations worldwide; combining elements of Word, email, RSS, plugins and other relevant technologies.
Forrester Research has named Apama as a standout leader in the complex event processing (CEP) platform market in The Forrester Wave: Complex Event Processing Platforms, Q3 2009 Report.
The Report evaluated nine CEP platform vendors based on a comprehensive set of evaluation criteria.
Find out how Numara Track-It! can help you build better processes, manage organizational knowledge and solve problems quickly. Keep issues from falling through the cracks and efficiently manage help desk requests as well as other processes that require request management: • Optimize help desk efficiency with easy to use systems • Empower customers with self service • Improve productivity with automated alerts, notifications and assignments • Reduce diagnostic time with knowledge management • Reduce resolution time with asset and work order history
In the transport and logistics market where timing is critical, a matter of minutes can make or break a performance-based contract. Your success will depend on your organization's ability to visualize, monitor and act on internal events and external events that effect your operations.
With interactive relationship marketing, businesses can build relationships that captivate and motivate prospects and customers across an entire buying lifecycle, while providing measurable results. The digital platform these programs run on should support a long-term vision for the role of IRM, encompassing a complete range of services and facilities in an integrated management and communication systems. Learn more today!
Published By: CrownPeak
Published Date: Jun 30, 2009
Congratulations you've decided to embark on the journey to implement a content management system (CMS) for your Web site. This document assumes that you have already built the business case for purchasing a CMS and has been signed off on by the appropriate stakeholders. Learn more today!
ASG's Business Service Portfolio (BSP) Virtualization Management provides comprehensive oversight, inspections, discoveries, warnings, diagnostics, and reporting for the critical technology and administrative disciplines involved in virtual workload management. This is all done in parallel with physical systems management.
Most organizations know that talent management can be a valuable strategy in maximizing business performance and ensuring business continuity. This concept of managing talent, however, is not new. But the views as to who is responsible for managing talent and how it is getting accomplished are evolving.
ASG's Business Service PortfolioT (BSPT) Virtualization Management provides comprehensive oversight, inspections, discoveries, warnings, diagnostics, and reporting for the critical technology and administrative disciplines involved in virtual workload management. This is all done in parallel with physical systems management.
If IT and Facilities could work collaboratively, organizations can operate more efficiently and effectively while still meeting their business objectives. That's why Eaton® is partnering with organizations that develop IT management systems to create an integrated approach to energy management. This white paper describes how a joint monitoring and management solution links IT assets, the data center infrastructure and Facilities assets into a holistic perspective aligned with business processes.
Did you know that 61 telcos worldwide reported a loss of up to 10% of revenue due to order fallout? Why is this happening? How else is order fallout affecting companies? This report by Vanson Bourne, an independent research firm, examines the scope and nature of the problem. Business transaction assurance-making sure orders process successfully-may seem simple but it isn't. Learn about the challenges that telecommunications experts face and why current monitoring and management systems can't do the job.
CPDA’s Product Lifecycle Management (PLM) research programs target the critical decisions in Product Lifecycle Management challenging Design, Engineering, Manufacturing, and Information Technology managers and executives. CPDA’s PLM collaborative research programs provide indepth analysis of strategies, products, issues, processes, technologies, trends, case studies, and surveys for assessing technology, business goals and objectives, and implementation road maps.
Published By: Quocirca
Published Date: Mar 12, 2009
For many years, server-based computing has been seen as a means of, at best, providing those within highly task-based environments with a controlled desktop environment. However, changes in software, hardware, security and management systems are leading towards server-based computing being suitable for a far larger proportion of an organization's user base.
VMware Virtual Infrastructure and CA Recovery Management (CA ARCserve Backup and CA Xosoft products) team up to deliver higher availability and risk-resistance for business-critical information and applications, while lowering management and operational costs and complexity.
In this brief, you'll learn how CA Recovery Management Products, like CA ARCserve Backup and CA XOsoft solutions, can be applied with VMware Infrastructure to help you effectively respond to the challenges and opportunities of business-critical computing.
DatacenterDynamics is a brand of DCD Group, a global B2B media and publishing company that develops products to help senior professionals in the world's most ICT dependent organizations make risk-based infrastructure and capacity decisions.
Our portfolio of live events, online and print publishing, business intelligence and professional development brands are centred on the complexities of technology convergence. Operating in 42 different countries, we have developed a unique global knowledge and networking platform, which is trusted by over 30,000 ICT, engineering and technology professionals.
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