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it service levels

Results 76 - 100 of 121Sort Results By: Published Date | Title | Company Name
Published By: CDW - NetApp     Published Date: Apr 07, 2016
As organizations evolve from virtualized infrastructures to private clouds, IT management must measure success by the efficiencies of the infrastructure in providing end users with flexible and cost-effective services and service levels. NetApp® OnCommand® Insight storage resource management software provides service analytics that help enterprises manage the complexity of this transition. OnCommand Insight provides a holistic view into complex multivendor and multiprotocol storage services and powerful analytics to help organizations fully leverage the promise of cloud computing.
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cloud management, cloud services, cloud management, it infrastructure, cloud application, analytics, it management, data center
    
CDW - NetApp
Published By: Cambium Networks     Published Date: Oct 03, 2016
Dynamic Spectrum Optimization (DSO) is a unique capability offered by Cambium Networks in our PTP 500, PTP 600, and PTP 650 products that enables a system to automatically sample and change channels to avoid interference without affecting link service. In addition, DSO provides a historical record of noise and service levels for further analysis.
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dso, network operations, wireless solutions, channel interference
    
Cambium Networks
Published By: McAfee     Published Date: Apr 06, 2017
There are several steps along the SOC maturity curve and different paths to get there. Join the Foundstone Services team as they discuss the elements of a modern SOC, maturity levels, and strategic options.
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secops, soc, siem, security strategy, soc maturity, threat management, process integrations, advanced threat defense
    
McAfee
Published By: Nimsoft     Published Date: Oct 24, 2011
This paper offers tips for offering self-service capabilities to customers, therefor improving customer service levels and satisfaction.
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saas, service management, nimsoft, cloud service, delivery, models, monitor, monitoring, best practices, virtualize, virtualization, challenges, convergence, network architecture, network management, cloud computing, content management
    
Nimsoft
Published By: Oracle     Published Date: Feb 10, 2016
Good supply chain management is essential to your operational efficiency, customer centricity, compliance, carbon footprint, and ultimately, your overall success. If handled correctly, your supply chain should improve customer service—along with the reputation of your brand—and boost your bottom line. But, as with many areas of business, the rules of the game are changing. What’s changing? Well, everything. New regulations, increased buyer expectations, shorter product lifecycles, fluctuations in demand, new market entrants, more ethical supplier management, poor visibility of globalized supply chains—all these things, and more, are testing the limits of the traditional supply chain model. The simple truth is that the way things used to be done, and the solutions that enabled it, are no longer up to the job. Today, organizations need levels of flexibility, integration, and visibility that are beyond what those systems were designed to deliver.
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oracle, supply chain leaders, cloud migration, supply chain management, operational efficiency best practices, it management
    
Oracle
Published By: Concentric     Published Date: Mar 27, 2009
Email, calendaring, collaboration, and mobility solutions are moving from corporate data centers to service provider networks. Service providers can realize far greater economies of scale than most businesses and deliver higher levels of service to more users at a lower cost; in fact, the fewer the users, the higher cost for each. Concentric Hosted Exchange is a fast, reliable and affordable solution for email, calendaring, collaboration, and mobility based on Microsoft® Exchange Server 2007 Service Pack 1 (SP1) and Microsoft Outlook® 2007. Concentric Hosted Exchange provides all of the benefits of Microsoft Exchange and Outlook 2007 without the up-front infrastructure costs or ongoing overhead.
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concentric, hosted exchanged, email, calendaring, collaboration, mobility, corporate data centers, service provider networks, service providers, microsoft® exchange server 2007, sp1, microsoft outlook® 2007, total cost of ownership, tco, concentric hosted exchange, cli, command line interface, lower bandwidth cost, hmc, global address list
    
Concentric
Published By: Kaseya     Published Date: Mar 01, 2010
IDC research shows that standardized IT operations processes and workflows supported by automated, integrated tools consistently save time and money while improving service levels.
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kaseya, automated, integrated it operations, productivity, system management software, automation, operations management
    
Kaseya
Published By: Kaseya     Published Date: Feb 11, 2014
Embrace a new concept and adopt these 4 steps to create IT efficiencies without having to cut service levels. This might just be the change you need.
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kaseya, systems management, technology savvy, it efficiencies, systems management strategy, discovery process, mobile workers, it policies, management data, itam lifecycles, manage environment, automate maintenance, automate remediation, troubleshoot solution, service levels, it service levels, tangible results, distributed systems, automation streamlines, it management
    
Kaseya
Published By: NetApp     Published Date: Dec 05, 2016
With customers demanding higher service levels, enterprise applications need to be fast and available at all times. Flash storage is the obvious choice if you want to make the best use of your IT resources and get the most from your applications, but which flash solution should you choose? This eBook discusses nine specific areas where NetApp ONTAP flash storage systems enable business breakthroughs. Topics include nondisruptive operations, cost economies, business agility, and providing a bridge to the hybrid cloud.
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netapp, database performance, flash storage, data management, cost challenges
    
NetApp
Published By: Mitel     Published Date: Jun 29, 2016
Picture a contact centre. Did your brain conjure an image of a sea of low-walled cubicles with agents speaking into headsets? Until recently, that’s what most contact centres were—a single site where agents commute to the office and complete their work at a fixed location. Today, contact centre agents are not bound to the office; they can work just about anywhere: at home, in hired office space or even on the move from a mobile device. But that’s not the only benefit that mobility has on customer service. Here are five ways you can boost customer service levels using mobility.
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best practices, business optimization, business management, customer service, productivity, contact management
    
Mitel
Published By: Dell Software     Published Date: Oct 03, 2013
In an ever-changing world, DBAs are managing more complex, business-critical systems. With demands of high performance and around-the-clock uptime, how can they keep providing maximum service levels? Advanced performance management is the answer. Learn more – read this Dell Software white paper.
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dell, cross platform, dba, business-critical systems, high performance, software, technology, oracle, enterprise applications
    
Dell Software
Published By: GoToAssist     Published Date: Oct 05, 2011
The challenges of today's service and support environment just might be keeping you awake at night. The expectations are great and the daily demands relentless. But there's hope. By moving away from the current break/fix technical support model and providing a value-added customer experience, organizations can gain a significant business advantage. This TSIA white paper identifies the 6 toughest issues impacting service and support organizations today, and it offers guidance on improving service levels and how to differentiate competitively based on quality of service.
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citrix, executives, business, customer experience, technical support, technology
    
GoToAssist
Published By: Micro Focus     Published Date: Sep 12, 2014
The corporate end-user community provides vital cogs in the wheel of a healthy organization. Users include the call centers, the retail assistants, the service desks, the sales offices and the people who deal with order processing. Yet many of these users are often faced with outdated user interfaces (UIs), and struggle to cope with the levels of efficiency and throughput needed. Worse still, these old systems typically only run on a connected terminal - or ‘green screen’ - but more and more these days, users need web and mobile access. Micro Focus Rumba+ dramatically improves business efficiency by providing a better user experience. It can also now be accessed from a variety of devices. Let’s take a look at five top reasons to move to Rumba+.
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user experience, user interfaces, mainframe apps, business efficiency
    
Micro Focus
Published By: IBM     Published Date: May 07, 2013
Knowing the potential benefits of cloud computing, IBM implemented this technology for six workloads—development and test, analytics, storage, collaboration, desktop and production application. And the results have yielded significant financial and operational improvements. IBM shares some key insights through this report, learned after a successful move to cloud, including different ways in which each workload benefited. It also reveals how adopting cloud enabled significant improvements in efficiency, innovation, service and support levels. Download: Success in the cloud: Why workload matters.
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success, cloud, improvements, efficiency, innovation, service, support
    
IBM
Published By: Esker     Published Date: Dec 08, 2014
Approximately 79% of customers seeking customer service and support wish it were easier and more convenient to obtain.* Read the new Customer Service Workbook to discover industry tips and best practices for bringing efficiency and profitability to order management while freeing up your CSRs to: • Process orders quicker with fewer errors • Carry out customer engagement strategies • Manage order volumes at current staffing levels • Increase customer loyalty
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customer service, csr, outbound calls, self-service, strategies, automation, electronic workflow, visibility, streamline, social media, enterprise applications
    
Esker
Published By: Cisco     Published Date: Jun 03, 2015
As demands for “right here, right now” information sharing continue to rise, today's organizations are taking a hard look at their branch and remote locations, where performance and service enablement have always been a primary indicator of companywide productivity. In this episode, the TechWiseTV team takes a dive deep into the innovations and opportunities made possible by Cisco's new 4000 family of Integrated Services Routers. Learn how the architecture and new features that make up this exciting addition to Cisco's router portfolio are bringing more exciting new levels of integration, performance, and productivity to the branch office than ever before.
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cisco, techwise, routers, wan, productivity, performance, network architecture, network performance, wide area networks
    
Cisco
Published By: Cisco     Published Date: Apr 10, 2015
Today’s branch office requires the same level of rich application services as the company headquarters to ensure business innovation and employee productivity. Why are these services needed? What impact do they have on the network, IT staff, and service provider? What is the best way to boost the branch-office network to optimum levels - both technically and tactfully - if the devices provided do not meet the new requirements? Read on to learn more.
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cisco, routers, wan, wlan, rich application services, wireless devices
    
Cisco
Published By: Cisco     Published Date: Jan 16, 2015
Today’s branch office requires the same level of rich application services as the company headquarters to ensure business innovation and employee productivity. Why are these services needed? What impact do they have on the network, IT staff, and service provider? What is the best way to boost the branch-office network to optimum levels - both technically and tactfully - if the devices provided do not meet the new requirements? Read on to learn more.
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application services, innovation, employee productivity, technically, devices, network, networking, enterprise applications
    
Cisco
Published By: HP     Published Date: May 14, 2014
To respond to rapid business environmental changes, enterprises are now adopting a more agile and services-oriented model for centralized IT, often characterized as “private cloud.” Public cloud service providers have become adept at adding new customers, new applications, and more compute-intensive workloads with minimal delay. While traditional enterprise IT may not be able to fully emulate this model, they can use virtualization – both at the levels of servers and storage – to come as close to the cloud as possible. Read this Evaluator Group paper to learn how HP 3PAR StoreServ Storage platforms can be foundational to developing IT agility.
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3par storeserv, new style of it, storage architecture, itaas, cloud, hybrid cloud, private cloud, it management, enterprise applications
    
HP
Published By: Comcast Business     Published Date: Feb 06, 2019
The technology landscape in the financial services sector is vast, ranging from cutting-edge to mission-critical, each having an impact on the industry as a whole. Customer-facing services and back-end operations alike are seeing real benefits from innovation, including greater efficiencies and higher levels of customer satisfaction.
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network, technology, digital transformation, tech future, enterprise technology, networking, sd_wan, internet, ethernet, unified communication, digital initiative, digital first, cloud, sdn, software-defined-networking, gig speed, mobile, big data, analytics, automation
    
Comcast Business
Published By: Oracle Corp.     Published Date: Sep 13, 2012
Read this white paper to get an overview of the Oracle Database family of products and learn how you can transform your business, budgets, and service levels with Oracle Database 11g Release 2.
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oracle, database, data guard, analytics, data masking, database appliance
    
Oracle Corp.
Published By: Oracle Corp.     Published Date: Sep 20, 2012
his paper describes how these trends have affected storage technologies and how Oracle's storage solutions enable organizations to reduce IT costs, accelerate provisioning of private cloud services, and achieve higher service levels.
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cloud, cloud computing, storage, virtualization, oracle, data protection, backup and recovery, data backup, disaster recovery, data consolidation
    
Oracle Corp.
Published By: Oracle     Published Date: Mar 18, 2014
Customer relationship management (CRM) deployments are most effective when they legitimately support all three words that make up the acronym itself. Customers of the modern business-to-business (B2B) enterprise benefit when they purchase goods and services from companies who are focused on the buyer’s experience. Internal relationships within the selling organization are more effectively maintained when all customer-facing stakeholders have access to the rich data contained in a well-maintained CRM. And the management of the enterprise providing solutions can run their business like a finely-tuned machine when the maximum levels of visibility into customers and accounts are clear and accurate. This Research Brief combines research from a number of Aberdeen Sales Effectiveness research data sets, to create a holistic view of the most effectively deployed CRM systems.
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oracle, customer relationship management, crm, b2b, internal relationships, sales effectiveness, sales teams, sales strategy, buyer experience
    
Oracle
Published By: Oracle Corp - Storage     Published Date: Sep 25, 2012
This paper describes how these trends have affected storage technologies and how Oracle's storage solutions enable organizations to reduce IT costs, accelerate provisioning of private cloud services, and achieve higher service levels.
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cloud, cloud computing, storage, virtualization, oracle, data protection, backup and recovery, data backup, disaster recovery, data consolidation
    
Oracle Corp - Storage
Published By: Creekpath     Published Date: Aug 21, 2009
"Storage consolidation" is a term that has typically meant the consolidation of direct attached storage to a storage network, whether it is Network Attached Storage (NAS) or Storage Area Network (SAN). Consolidation has usually been undertaken to improve utilization of assets, lower the total cost of ownership (TCO), increase return on capital investment, improve IT operational efficiency and increase service levels.
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network attached storage, storage area networks, storage management, storage, storage consolidation, consolidation, nas, san, total cost of ownership, tco, service level, storage network, creekpath
    
Creekpath
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