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it service levels

Results 101 - 119 of 119Sort Results By: Published Date | Title | Company Name
Published By: IBM     Published Date: Aug 21, 2008
IT is becoming increasingly important in virtually every aspect of business. For enterprises to compete effectively in the marketplace, IT service management must broaden its focus and take a more holistic attitude toward IT service provision. The goal is to resolve the disconnect between IT and business within organizations in order to achieve necessary levels of resilience, control, availability and quality of service.
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ibm, ibm mi, ibm grm, service management, it management, itil, itsm
    
IBM
Published By: IBM     Published Date: Apr 17, 2009
Optimize IT process, maximize ROI and improve service levels. The challenge facing businesses today is the need to achieve ever-higher levels of service and maximize return on investment, while simultaneously minimizing costs. This white paper reveals how IBM Maximo® asset and service management solutions help your organization run more efficiently.
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ibm maximo, asset and service management solution, optimize it, maximize roi, service lebels, service management solutions, tivoli, it business processes
    
IBM
Published By: Quocirca     Published Date: Sep 13, 2007
A sound IT infrastructure is fundamental to today’s businesses and when that infrastructure fails the consequences can be far reaching. Whether it is business-to-business, business-to-consumer or public sector organizations serving citizens, applications and the services they drive increasingly need to be available all day, every day. Many organizations find it hard to achieve such service levels. This briefing looks at some possible solutions.
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data center, datacenter, data centers, datacenters, data centre, data centres, infrastructure, mission critical
    
Quocirca
Published By: Infor     Published Date: Feb 27, 2007
American Dairy Brands, a $300M division of Dairy Farmers of America (DFA) which is the largest U.S. dairy cooperative marketing over 45 billion pounds of milk per year, has achieved substantial supply chain savings through Infor's Supply Chain solutions. Infor has given Dairy Farmers of America the ability to successfully manage the supply chain to drive service levels to greater than 99% for their Borden-brand cheese products.
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productivity, supply chain management, customer service, customer satisfaction, dairy, food, infor, scm
    
Infor
Published By: GAO RFID Inc.     Published Date: Feb 28, 2007
Institutional (academic) libraries and public libraries face growing challenges in managing the assets of their collection and maintaining or improving service levels to patrons. Learn how libraries can leverage RFID solutions to save time, reduce cost, and increase productivity.
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mobile data systems, rfid, rfid tags, libraries, library, mobile data systems, gao, gao rfid
    
GAO RFID Inc.
Published By: OneNeck IT Services     Published Date: Aug 24, 2007
When Spyder Active Sports offered to pay its IT outsourcing provider more money in return for more services, and the provider not only refused the offer but its service levels continued to go downhill, it was time to look for a new provider. It came down to three potential vendors, however, a number of factors lead Spyder to select OneNeck IT Services.
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oneneck, erp hosting, erp outsourcing, it outsourcing, it hosting, outsourcing, governance, outsource
    
OneNeck IT Services
Published By: Tideway Systems     Published Date: Dec 11, 2007
IT service providers need to offer services that deliver new business opportunities whilst increasing levels of availability, controlling risks and reducing costs. This paper provides you with practical guidance based on the practices in ITIL® V3 that will help you manage application and infrastructure changes and configurations.
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service management, itil, change management, configuration management, knowledge management, service strategy, service design, tideway
    
Tideway Systems
Published By: BlueHornet     Published Date: Apr 12, 2010
Email marketing service provider BlueHornet recently partnered with mobile marketing solutions provider SmartReply to develop an automated sign up process via mobile text messaging for email marketing communications. In this free case study, learn how Chuck E. Cheese's, a nationally recognized leader in full-service family entertainment and dining, used text messaging as a sign up method for their Chuck E-Club email program to grow their email list and increase engagement levels.
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bluehornet, email marketing, mobile text messaging
    
BlueHornet
Published By: CA ITAM     Published Date: Sep 09, 2008
This white paper discusses how to make the leap from basic asset tracking to a more robust asset management program that can improve decision-making and service levels, reduce costs and mitigate risks. The focus is the CA IT Asset Management solution's ability to accelerate your IT Asset Management program's maturity by providing asset ownership information (the complement to discovery information).
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CA ITAM
Published By: BMC ESM     Published Date: Jul 17, 2009
Listen to this conversation with Doug Mueller to learn how standards and processes have evolved to bring us the service desk of today and tomorrow. Discover what changes in direction surprise even Doug as he builds architecture for efficient service desks. Doug's enthusiasm for taking the service desk to the next level is noticeable in this podcast, and you just might come away with some new perceptions of the service desk of the future.
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service desk, architecture, podcast, cto, bmc, podcast, customer service levels, outsource
    
BMC ESM
Published By: BMC ESM     Published Date: Jul 22, 2009
Listen to this conversation with Doug Mueller to learn how standards and processes have evolved to bring us the service desk of today and tomorrow. Discover what changes in direction surprise even Doug as he builds architecture for efficient service desks. Doug's enthusiasm for taking the service desk to the next level is noticeable in this podcast, and you just might come away with some new perceptions of the service desk of the future.
Tags : 
service desk, architecture, podcast, cto, bmc, podcast, customer service levels, outsource
    
BMC ESM
Published By: TDi Technologies     Published Date: Aug 29, 2011
It's clear something is wrong. Business interruptions, outages, and other negative consequences happen far too often.
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it infrastructure. it management, service levels, systems adminstrator, distributed computing, infrastructure, monitoring, network management, network security
    
TDi Technologies
Published By: Symantec     Published Date: Jul 29, 2013
Because of the outstanding economy, flexibility, and service levels it offers, virtualization is transforming data centers at breakneck speed: by 2016, an estimated 80 percent of the world's x86 servers will be Virtual Machines (VMs). But the speed of this transformation, along with the high resource utilization, ease of cloning, moving workloads, and other ways virtualization works its magic, raise challenges for “traditional” IT services and the teams that deliver them.
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architect, deduplication, virtual machines, symantec, enterprise, technology, server, virtualization
    
Symantec
Published By: CDW     Published Date: Sep 10, 2014
Enterprise-critical applications—those which drive the core of an organization—require the highest availability infrastructure to support the most stringent service levels. EMC meets this need with a high performing, functionally capable, and competitively priced high-end networked storage system—the EMC® Symmetrix® VMAX® 20K system with the Enginuity™ operating environment. The VMAX 20K scale-out architecture helps organizations exceed the performance and capacity demands of hyper-consolidation, cloud deployments, and all-virtual Software Defined Data Centers (SDDCs), while simplifying the costs of data management.
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CDW
Published By: Epicor     Published Date: Apr 11, 2019
As a manufacturer, your ability to grow in this digital marketplace depends on how you leverage the latest best-practice technology. Is your enterprise resource planning (ERP) system keeping pace? This Forrester Research report—presented by Epicor Software—details the latest insight on software as a service (SaaS) business solutions. SaaS applications will evolve in the cloud to new levels of value in: • Intelligence • Flexibility • Connectivity • User experience Read the report for predictions and recommendations to help guide your strategic growth initiatives.
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Epicor
Published By: IBM     Published Date: Apr 06, 2015
Far from being out of date, mainframes are used around the world to build robust, trusted clouds. Increasingly, organizations are turning to cloud computing to improve their IT responsiveness and to reduce costs. And for enterprise workloads, which require highly reliable and secure platforms to meet demanding service levels, many companies are building their clouds using a mainframe.
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ibm, cloud computing, cost reduction, next generation mainframe, bandwidth management, infrastructure, network performance management
    
IBM
Published By: Carbonite     Published Date: Apr 09, 2018
No one ever wants a recovery to go south—whether it’s your first or 50th time completing a data recovery operation. But your organization will experience a bit more anxiety when it goes to perform its first recovery using a new solution. If the phrase “successful recovery”, in your experience, has applied to only a few applications or a limited set of files, it’s understandable that you may be anxious the first time you test a recovery of your entire environment. Know this: you can successfully conduct a full recovery of your environment the first time as well as every time thereafter. This is the challenge and opportunity that I face every day in my role: to deliver successful cloud recovery for my clients no matter what. While we never guarantee that a recovery will occur without some hiccups during the process, I can point to the fact that every cloud recovery that I have overseen has met our agreed upon service levels whether that guarantee is for a 1-hour recovery, a 24-hour rec
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Carbonite
Published By: Juniper Networks     Published Date: Jun 22, 2017
The digital financial services world has created an amplified set of challenges for the data center and network. Its role in enabling the success of the wider institution has become even more critical, but to deliver this it needs to provide a higher level of performance with increased agility, while maintaining high levels of efficiency and security. This is forcing institutions to transform their underlying IT capabilities, with the need to simplify the network, obtain more flexible connectivity, automate IT operations, and enable centralized control and administration being core strategies in this respect. As shown in Figure 8, this is driving a number of requirements for the future network. Key considerations for financial institutions in architecture design and vendor selection should be around moving toward a software-defined, intelligent, cloud-ready, and open network that enables the institution to meet its ICT imperatives and achieve these key ICT strategies.
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account security, data management, network protection, secure systems, application security, network performance, network diagnostics
    
Juniper Networks
Published By: Juniper Networks     Published Date: Jun 22, 2017
Businesses increasingly recognize that their customers and workers are engaging in ways that were inconceivable when their essential applications were first architected, according to Chris Rechtsteiner, vice president of marketing for ServerCentral. “A group in one country has to have the exact same service levels as a location in another country, and half the people are internal end users, while the other half are external customers,” he says. As their businesses have globalized, their most strategic applications have struggled to keep pace. “Companies are coming to us, asking ‘How do we do this? How do we solve this problem?’ That’s really what it comes down to.”
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data management, data system, business development, software integration, resource planning, enterprise management, data collection
    
Juniper Networks
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