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it service

Results 5051 - 5075 of 5697Sort Results By: Published Date | Title | Company Name
Published By: Spredfast, Inc.     Published Date: Jun 30, 2014
We are living in the most revolutionary era in human communication since the invention of the printing press. For the past few years, marketers have ‘woken up’ to consumers who have the power to express their views anytime and anywhere. ‘Social’ is hot, and if nothing else, a response to this awakening. Now, the lines between paid, owned and earned media have been blurred, if not erased. Social media crosses the barrier between the three. It’s fast-paced and chaotic. We partnered with the research firm Sentient Services and surveyed more than 200 consumers about their attitudes, opinions and beliefs about brands and social media integration. The respondents come from all over the country, with all different incomes, lifestyles, and social media habits. Universally, the data supports what we’ve already seen in action: consumers want to engage with brands that integrate social media, and they prefer to do business with social brands. Let's get started!
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spredfast, social, social integration, paid media, owned media, earned media, social media
    
Spredfast, Inc.
Published By: SpringCM     Published Date: Dec 07, 2006
Learn how web services integration enabled Priority Solutions’ clients and vendors to access documents in the SpringCM repository via the company’s self-service Web portal.
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content management, document management, content management system, collaboration, web portal, portals, internet portal, springcm, spring cm
    
SpringCM
Published By: Sprinklr     Published Date: Nov 22, 2016
Customer service today is broken, and the data shows it. Tried-and-true customer service models are losing your organization customers and prospects. So what is the solution? It’s called social customer service.
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social customer service, social media customer service, social media, social, customer service, customer care, customer reviews
    
Sprinklr
Published By: Sprinklr     Published Date: Nov 29, 2016
A whitepaper that discusses the impact of social media on customer service models, and how companies need to shift their strategy to effectively manage customer experience.
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customer service, customer experience, customer retention, voice of the customer, social customer service, social customer care, customer care
    
Sprinklr
Published By: Sprinklr     Published Date: Sep 28, 2017
At the Sprinklr Digital Transformation Summit in Nashville, Cisco Chairman John Chambers issued a stark warning during his keynote address: “75 percent of the companies in this room will be digital in just four years, that’s the good news,” Chambers said to the audience. “The bad news? It’s only going to work for a third of you, because you won’t reinvent yourself.”
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customer experience, customer retention, customer service, digital marketing, digital marketing strategy, technology trends, voice of the customer, social customer service, digital transformation
    
Sprinklr
Published By: Sprinklr     Published Date: Sep 28, 2017
Customer service today is broken, and the data shows it. Tried-and-true customer service models are losing your organization customers and prospects. So what is the solution? It’s called social customer service.
Tags : 
social customer service, social media customer service, social media, social, customer service, customer care, customer reviews
    
Sprinklr
Published By: Sprinklr     Published Date: Jan 05, 2018
Long wait times, dropped calls, repeating a single problem dozens of times – one could write a novella about the countless pain points of customer service. To customers, these pain points are, well, painful. To companies, they’re a necessary part of doing business. When you’re a multibillion-dollar brand with hundreds of locations worldwide, scale equals survival. Call centers are the epitome of scale. Fixated on efficiency, many companies forget what it’s like to be on the other end of the line. They forget about the customer experience.
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Sprinklr
Published By: Sprinklr     Published Date: Jan 05, 2018
In The Customer-First Future of Customer Care Whitepaper, Sprinklr partners with leading customer care executives to discuss the role of people, process, and technology in driving change.
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customer care, customer-first, whitepaper, study, customer service, executives, driving change
    
Sprinklr
Published By: Sprinklr     Published Date: Feb 28, 2018
"In 2017, brands spent 98% of their time and resources trying to find customers, and only 2% actually taking care of their customers. In a world where customers are connected, empowered, and in control, brands need to rethink what’s important. Customer care, once the begrudged “cost center,” is becoming a top priority. In this whitepaper, Sprinklr partners with leading customer care executives to discuss the role of people, process, and technology in driving change."
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customer care, customer-first, customer-first future of customer care, whitepaper, study, customer service, executives, driving change, sprinklr
    
Sprinklr
Published By: SPSS     Published Date: Jun 30, 2009
Read how Cabelcom recognized the key to tackling churn and was able to identify the point at which customers become dissatisfied with their service.
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spss, cablecom, customer retention, crm, churn rate, reduce churn, predictive analytics, statistics, statistical analysis, cable network operator, tailored marketing, targeted marketing, best-of-breed, data mining technology, customer feedback, customer lifecycle, cross-selling, data management, data analysis, decision-making
    
SPSS
Published By: SPSS, Inc.     Published Date: Mar 31, 2009
Read how Cabelcom recognized the key to tackling churn and was able to identify the point at which customers become dissatisfied with their service.
Tags : 
spss, cablecom, customer retention, crm, churn rate, reduce churn, predictive analytics, statistics, statistical analysis, cable network operator, tailored marketing, targeted marketing, best-of-breed, data mining technology, customer feedback, customer lifecycle, cross-selling, data management, data analysis, decision-making
    
SPSS, Inc.
Published By: STANLEY Healthcare     Published Date: Mar 24, 2015
Patient falls were the largest category of adverse events reported at Barnes- Jewish Hospital. Progress in meeting targets for reducing falls and fall injury rates had been static despite multiple efforts. One component of the hospital’s Fall Reduction Program was a portable bed exit alarm system—a Bed-Check Classic-Check® control unit (CU) with Sensormat® pressure sensitive mat— widely used throughout the hospital. Due to high demand by staff, the CU was often not available, resulting in delayed care delivery and staff dissatisfaction. Loss or damage due to handoff between staff and the central service department resulted in additional resources and costs. Read this case study to learn how Barnes-Jewish Hospital implemented Bed-Check® Fall Management Solution as a part of their Fall Reduction Program, resulting in decreased fall injury rates and improved staff satisfaction.
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patient falls, fall reduction, fall injury, healthcare, hospital
    
STANLEY Healthcare
Published By: STANLEY Healthcare     Published Date: Mar 24, 2015
Throughout its operations, Broadlawn Manor Nursing & Rehabilitation Center has embraced technology as a means of enhancing resident safety and independence, and staff productivity. The facility had been a satisfied user of STANLEY Healthcare’s WatchMate wander management system for many years, but in 2010, Vice President of Senior Services Gerard Kaiser and his team embarked on a review of Broadlawn Manor’s wander management needs and took the decision to migrate to a new generation of technology with greater functionality. Read this case study to learn how Long Island Nursing & Rehabilitation Center achieves more accurate, convenient and efficient wander management with RoamAlert® Solution.
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wander management, healthcare, nursing, rehabilitation, resident safety, resident independence, medical technology
    
STANLEY Healthcare
Published By: Staples     Published Date: May 24, 2016
Today, many enterprises are struggling to manage their printing environments to ensure efficiency, security, and control. This problem has created one of the fastest-growing trends in printing today: managed print services (MPS). While keeping data safe is a growing concern for all companies, MPS software has no access to the content being printed, faxed, or scanned. Read this white paper to learn how MPS helps to protect and control printed assets and can play a big role in ensuring sensitive documents don't end up in the wrong hands.
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it security, managed print services, outsourced print services, print management, print costs
    
Staples
Published By: Staples     Published Date: May 24, 2016
It’s a business reality: Companies are always looking to trim costs, and IT budgets are no exception. In your next deep dive, don’t overlook printing expenses. By assessing your existing infrastructure and processes through a managed print services (MPS) program, you can lower your total cost of ownership by 15 to 30 percent. Learn more by reading this white paper from Staples Business Advantage.
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managed print services, print costs
    
Staples
Published By: Staples     Published Date: Nov 23, 2016
Learn the key differences between a facility vendor and a facility partner – and how they affect your business.
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facilities vendor, bidding process, facilities partner, facility products, facility services, on-site walk-through, facility management, safety recommendations, facility manager, enterprise applications
    
Staples
Published By: Staples     Published Date: Jun 01, 2017
Device as a service (DaaS) is a complete, constant, and comprehensive service that covers the entire lifecycle of your business devices. While you're the one using it to get your work done, the device itself remains the property of your DaaS provider who maintains it, services, supports, and owns full responsibility for its lifetime performance. DaaS allows you to pay for only what you use. Read this white paper to learn how DaaS can benefit your operations, lower your costs, reduce your stress, and increase your productivity and profitability.
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staples business advantage, budgeting, service
    
Staples
Published By: Staples     Published Date: Jan 26, 2018
As a Staples Business Advantage® customer, exclusive content is just one of the perks you can access any time. In this white paper, you’ll uncover the benefits of managed print services (MPS), including how to reduce costs and ensure your documents don’t end up in the wrong hands.
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print services, security, mps, staples, managed print services
    
Staples
Published By: Staples     Published Date: Jan 26, 2018
As a Staples Business Advantage® customer, exclusive content is just one of the perks you can access any time. In this white paper, we’ll explain how everything can come as a service (XaaS), even the devices used to access your network (DaaS). Learn why this should be your company’s ultimate goal.
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daas, xaas, it services
    
Staples
Published By: Staples     Published Date: Jan 29, 2018
As a Staples Business Advantage® customer, exclusive content is just one of the perks you can access any time. In this infographic, we break down the seven essential qualities that define a shipping products partner, from selection to customer service and thousands of satisfied customers. See if you need to make a switch.
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shipping, shipping partner, staples business advantage
    
Staples
Published By: Staples     Published Date: Dec 17, 2018
As a Staples Business Advantage® customer, exclusive content is just one of the perks you can access any time. In this white paper, we’ll explain how everything can come as a service (XaaS), even the devices used to access your network (DaaS). Learn why this should be your company’s ultimate goal.
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Staples
Published By: Staples     Published Date: Dec 17, 2018
As a Staples Business Advantage® customer, exclusive content is just one of the perks you can access any time. In this white paper, you’ll uncover the benefits of managed print services (MPS), including how to reduce costs and ensure your documents don’t end up in the wrong hands.
Tags : 
    
Staples
Published By: Storiant     Published Date: Feb 09, 2015
This report examines the issues that are driving organizations to replace older archive and backup-and restore systems with business continuity and always-available solutions that can scale to handle extreme data growth while leveraging a cloud-based pricing model. The report also looks at the role of Storiant and its long-term storage services solution in the strategically important long-term storage market.
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storiant, storage, data management, storage solutions, storage services, backup, recovery, it management
    
Storiant
Published By: Stratavia     Published Date: Oct 03, 2007
IT organizations are looking to leverage automation to improve the delivery of business services across the enterprise, while reducing costs. Automation can be implemented in many ways; however, today’s enterprise demands a higher level of sophistication than simple scripts. This whitepaper from Stratavia discusses the key aspects of automated server provisioning that every CIO should know.
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server provisioning, automation, itil, workflow, data center automation, run book automation, configuration management, configuration, data center, vmware, virtualization, stratavia, infrastructure, network management, servers
    
Stratavia
Published By: Stratus Technologies     Published Date: Sep 19, 2007
For mission-critical IT, service outages and data loss pose serious consequences.  This white paper examines how availability management, disaster recovery and business continuity support one another and offers insight to find success at all of them.
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business continuity, disaster recovery, high availability, stratus, stratus technologies
    
Stratus Technologies
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