IT organizations are now responsible for delivering seamless customer experiences while preventing outages and managing an increasing number of systems. With growing responsibility placed on IT, there is an opportunity to drive strategy for company-wide business processes and operations.
Companies using machine data powered platforms like Splunk collect disparate data types to quickly troubleshoot and monitor systems. By adding predictive capabilities, IT can glean critical insights for the business and develop strategic initiatives on issues that matter.
Download the white paper “Embracing the Strategic Opportunity of IT” to learn how to:
Enable a business aware IT organization
Unlock operational efficiencies
Solve problems with predictive analytics
IT organizations using machine data platforms like Splunk recognize the importance of consolidating disparate data types for top-down visibility, and to quickly respond to critical business needs. Machine data is often underused and undervalued, and is particularly useful when managing infrastructure data coming from AWS, sensors and server logs.
Download “The Essential Guide to Infrastructure Machine Data” for:
The benefits of machine data for network, remote, web, cloud and server monitoring
IT infrastructure monitoring data sources to include in your machine data platform
Machine data best practices
The world of artificial intelligence (AI) has finally arrived at the doorstep of IT operations. As organizations move toward using both big data and machine learning functionality to support a variety of IT operations, processes and tasks, artificial intelligence for IT operations (AIOps) platforms have emerged as a one-stop solution.
Gartner has released a “Market Guide for AIOps Platforms” that provides findings about the AIOps industry and its latest developments.
Download your complimentary copy to:
*Gain insight into the developing industry of AIOps and its future
*Learn how to optimize IT operations powered by machine learning to drive business value
*Compare different AIOps platform vendors and their range of capabilities
The financial services industry has unique challenges that often prevent it from achieving its strategic goals. The keys to solving these issues are hidden in machine data—the largest category of big data—which is both untapped and full of potential.
Download this white paper to learn:
*How organizations can answer critical questions that have been impeding business success
*How the financial services industry can make great strides in security, compliance and IT
*Common machine data sources in financial services firms
collectd is an open source daemon that collects system and application performance metrics. With this data, collectd then has the ability to work alongside other tools to help identify trends, issues and relationships not easily observable.
Read this e-book to get a deep dive into what collectd is and how you can begin incorporating it into your organization’s environment.
One of the biggest challenges IT ops teams face is the lack of visibility across its infrastructure — physical, virtual and in the cloud. Making things even more complex, any infrastructure monitoring solution needs to not only meet the IT team’s needs, but also the needs of other stakeholders including line of business (LOB) owners and application developers.
For companies already using a monitoring platform like Splunk, monitoring blindspots arise from the need to prioritize across multiple departments. This report outlines a four-step approach for an effective IT operations monitoring (ITOM) strategy.
Download this report to learn:
How to reduce monitoring blind spots when creating an ITOM strategy
How to address ITOM requirements across IT and non-IT groups
Distinct layers across ITOM Potential functionality gaps with domain-specific products
From protecting customer experience to preserving lines of revenue, IT operations teams face increasingly complex responsibilities and are responsible for preventing outages that could harm the organization. As a Splunk customer, your machine data platform empowers you to utilize machine learning to reduce MTTR. Discover how six companies utilize machine learning and AI to predict outages, protect business revenue and deliver exceptional customer experiences.
Download the e-book to learn how:
Micron Technology reduced number of IT incidents by more than 50%
Econocom provides better customer service by centralizing once-siloed analytics, improving SLA performance and significantly reducing the number of events
TransUnion combines machine data from multiple applications to create an end-to-end transaction flow
According to Forrester, organizations spent $1.5 trillion globally managing IT last year. 75% of this was spent on silos, legacy systems that still don't get answers to the most important questions: troubleshooting outages, investigating security incidents, and demonstrating compliance. Learn about the innovative software product forward-thinking organizations are using to dramatically improve their productivity and change the way they manage and secure IT.
The cloud computing solutions offered by Digital Planet help organizations to accelerate the development and deployment of business services while reducing the need for capital investment. According to Larkin, companies are interested in cloud solutions from a business perspective primarily due to the cost factor. For the IT department, it's not so much about cost as about resilience, scalability, and availability.
Learn more how HP Converged Cloud can allow you to implement cloud in the way that’s right for your enterprise, to support the need to speed innovation, enhance agility, and improve financial management, so you can gain access to the right IT services, from the right places, at the right time, at the right cost.
Thanks to the emergence of cloud computing, it’s no longer possible for IT departments to be just a builder and manager of technology; you must also now be a broker of IT services across the enterprise. Consequently, you need to design an IT environment that offers the flexibility, efficiency, and security to meet these expectations and aligns services with business needs.
This is a task that’s best achieved by striking a balance among IT domains, spanning traditional internal IT, private, and public cloud environments. But how do you achieve the right IT balance for delivering cloud services? Read this white paper to find out.
To Learn about the HP Discover 2013 event in Las Vegas, click here: http://bit.ly/PTt3yD
Intel and the Intel logo are trademarks of Intel Corporation in the U.S. and/or other countries.
HP ProLiant Gen8 server features capabilities that speed and simplify 3 critical phases of the server lifecycle: configuration and provisioning, daily operational health monitoring and ongoing updates and maintenance. Download this short paper!
The type of server you install in a data center can have a big impact -- Knowing and choosing the appropriate server type can extend the effective life of your data center, saving millions of dollars, and make room to add new systems.
The market for blade servers is becoming ever more complex and diverse due to the convergence of related modular form factors, a fast-growing interest in fabric-based infrastructure and the influence of cloud computing on buying behavior.
This Enterprise Strategy Group whitepaper reviews HP 3PAR Storage Adaptive Optimization software -- granular, automated, and policy-based service-level optimization and more. Learn how this combination is a thoughtful approach that can deliver.
Published By: Spredfast
Published Date: Nov 15, 2018
Can chatbots provide a great customer experience? Watch how top brands automate social customer service practices. You'll learn how to enhance agent workflows and use AI to better connect with the people you care about most.
Published By: Spredfast
Published Date: Nov 15, 2018
How Top Brands Automate Social Service Practices
Today’s conversational commerce requires brands to provide immediate answers to their customers’ questions. Chatbots and artificial intelligence are fast becoming critical tools for customer service, bringing speed and scale that ensures a superior experience. But what are the best practices that marketers need to know to tackle the challenges of customer service automation?
?Learn from experts from General Motors, Booking.com and Spredfast about how to bring automation into your CX workflows and bolster your social service strategies. You’ll find out:
How to think about automation for your business?
How chatbots enhance your agent workflows??
??How Booking.com and GM are using AI to drive inspiration and customer? service efficiencies??
We are living in the most revolutionary era in human communication since the invention of the printing press. For the past few years, marketers have ‘woken up’ to consumers who have the power to express their views anytime and anywhere. ‘Social’ is hot, and if nothing else, a response to this awakening. Now, the lines between paid, owned and earned media have been blurred, if not erased. Social media crosses the barrier between the three. It’s fast-paced and chaotic.
We partnered with the research firm Sentient Services and surveyed more than 200 consumers about their attitudes, opinions and beliefs about brands and social media integration. The respondents come from all over the country, with all different incomes, lifestyles, and social media habits. Universally, the data supports what we’ve already seen in action: consumers want to engage with brands that integrate social media, and they prefer to do business with social brands.
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DatacenterDynamics is a brand of DCD Group, a global B2B media and publishing company that develops products to help senior professionals in the world's most ICT dependent organizations make risk-based infrastructure and capacity decisions.
Our portfolio of live events, online and print publishing, business intelligence and professional development brands are centred on the complexities of technology convergence. Operating in 42 different countries, we have developed a unique global knowledge and networking platform, which is trusted by over 30,000 ICT, engineering and technology professionals.
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