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Results 301 - 325 of 5526Sort Results By: Published Date | Title | Company Name
Published By: ASG Software Solutions     Published Date: Jun 02, 2009
End-user expectations and high levels of performance against Service Level Agreements (SLAs) must be achieved or organizations risk the loss of business. This paper details key capabilities needed for successful end-user monitoring and provides critical considerations for delivering a successful end-user experience.
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asg, cmdb, bsm, itil, bsm, metacmdb, archiving, sap
    
ASG Software Solutions
Published By: ASG Software Solutions     Published Date: Jun 15, 2009
ASG's Business Service Portfolio (BSP) Virtualization Management provides comprehensive oversight, inspections, discoveries, warnings, diagnostics, and reporting for the critical technology and administrative disciplines involved in virtual workload management. This is all done in parallel with physical systems management.
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asg, cmdb, bsm, itil, bsm, metacmdb, archiving, sap
    
ASG Software Solutions
Published By: Aspect Software     Published Date: Feb 11, 2014
Learn why Omni-channel customer experience has become the new gold standard and see how it will allow you to deliver service when, where, and how your customers want it.
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aspect software, unified ip, customer experience, omni-channel customer experience, it management
    
Aspect Software
Published By: Aspect Software     Published Date: Nov 06, 2014
Download Aspect’s newsletter, “Serving and Engaging the Digital Consumer - from Self-Service to Agent-Assisted” for insights on how the cloud, omni-channel communications and mobility are revitalizing customer self-service. Included is a complete copy of the latest Gartner Marketscope for IVR Systems and Enterprise Voice Portals, which provides insights on the state of the market and top vendors. Download to learn more!
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aspect, digital consumer, self service, voice response market, it leads, ivr investments, omni channel, omnichannel
    
Aspect Software
Published By: Astaro     Published Date: Aug 10, 2009
Frontier Nursing Services (FNS, Inc.) of Hyden, Kentucky provides health care to the underserved population in rural areas of southeast Kentucky and is committed to advancing nursing through education.
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frontier nursing, astaro, cisco, barracuda, pix, fns, network, it department
    
Astaro
Published By: Astrocom     Published Date: Apr 23, 2008
Quality of Service (QoS) enables outbound network traffic to be identified and controlled to give priority to certain types of traffic. Network traffic may be categorized based on a variety of criteria including addressing information, protocol, port number (TCP and UDP), and packet length.
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astrocom, networking, traffic, quality of service, traffic management, network management, network performance
    
Astrocom
Published By: AstuteIT_ABM_EMEA     Published Date: Feb 02, 2018
As enterprises work to replicate the development agility of internet companies and innovate in highly competitive markets, application development has grown increasingly complex. The large, monolithic codebases that traditionally power enterprise applications make it difficult to quickly launch new services. Siloed and potentially distributed development and operations teams present organizational alignment problems. On top of this, users are more demanding than ever – enterprises need to scale effectively and monitor deployments to ensure customers are provided with high performance and a consistent experience. Of course, all this needs to be done while providing always-on service availability.
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microservices, mongodb, optimization, applications, astute
    
AstuteIT_ABM_EMEA
Published By: AstuteIT_ABM_EMEA     Published Date: Feb 02, 2018
À l’heure où les entreprises traditionnelles s’emploient à copier les pionniers d’Internet sur le terrain de l’agilité et de l’innovation, le développement d’applications devient de plus en plus complexe. Tout d’abord, les codes source monolithiques sur lesquels reposent traditionnellement les applications d’entreprise ralentissent le lancement de nouveaux services. Quant au cloisonnement et à la dispersion des équipes opérationnelles et de développement, ils provoquent un manque de coordination des actions de chacun en interne. Et pour couronner le tout, les utilisateurs sont plus exigeants que jamais sur les questions d’expérience et de performance. Les entreprises doivent donc assurer une scalabilité efficace et un suivi attentif de leurs environnements. Le tout, bien entendu, sur fond de disponibilité à 100 % des services.
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AstuteIT_ABM_EMEA
Published By: AstuteIT_ABM_EMEA     Published Date: Feb 02, 2018
Viele Unternehmen möchten sich in stark umkämpften Märkten einen Ruf als Innovatoren erarbeiten und streben daher die Flexibilität an, die erfolgreiche Internet-Unternehmen auszeichnet. Die Komplexität der Anwendungsentwicklung nimmt dadurch jedoch schnell stark zu. Der umfangreiche und oft monolithische Quellcode herkömmlicher Unternehmensanwendungen ist keine geeignete Basis für die schnelle Einführung neuer Services. Voneinander isolierte und möglicherweise auch geografisch verteilte Entwickler- und Administratoren-Teams bringen zusätzliche Herausforderungen auf organisatorischer Ebene mit sich. Gleichzeitig steigen die Ansprüche der Anwender. Unternehmen müssen ihre Anwendungen effektiv skalieren und überwachen können, um eine gleichbleibend hohe Leistung und Benutzerfreundlichkeit zu gewährleisten. Dabei gilt es inzwischen als selbstverständlich, dass Services rund um die Uhr uneingeschränkt verfügbar sind.
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AstuteIT_ABM_EMEA
Published By: Asure Software     Published Date: Sep 10, 2012
In this case study, you'll discover how Nixon Peabody cut operational costs, improved efficiency within the HR department and improved employee productivity with self-service with the help of AsureForceT Time & Labor Management Solutions.
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hr costs, human resources, payroll solutions, workforce management, benefits
    
Asure Software
Published By: AT&T     Published Date: Jun 25, 2008
IP Multimedia Subsystem (IMS) is an open international standard for Next Generation Networking. It supports the delivery of Voice over IP (VoIP) and various multimedia services. IMS is not in itself a service, but an architecture for service delivery. IMS was originally developed by wireless carriers within the context of the Third Generation Partnership Project (3GPP) in 2002. Since then, its advantages have led to the adoption of IMS by wireline carriers.
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voip, voice over ip, ip telephony, ip networks, wireless ip, wireless technology, at&t, att
    
AT&T
Published By: AT&T     Published Date: Jun 25, 2008
When evaluating the pros and cons of DSL and cable modem Internet access, enterprises should factor speed, cost, installation, consistency and security into the decision-making process. While the right access choice is a function of location, availability and service offerings, DSL is often the better option for remote workers, satellite offices and traveling employees.
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dsl, cable, internet, internet connection, connection, connectivity, data line, at&t
    
AT&T
Published By: AT&T     Published Date: Jun 30, 2008
In 2000, ICEE began to scrutinize the inefficiencies they found in the ICEE machine repair process. With so many field technicians servicing so many machines, streamlining the process would be no small feat. The company's existing paper-based system required that field technicians fill out paper work orders at the end of each job. One copy was given to the customer, one was filed at the regional office, and another was sent to headquarters in Ontario. This left a long, inefficient and error-prone paper trail.
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wireless, field technicians, repair, mobile service, service, on-site repair, on-site service, wireless data systems
    
AT&T
Published By: AT&T     Published Date: Jun 30, 2008
A leader in its industry, adidas America recognized that it could increase its sales potential by automating many components of the sales process. Tim Oligmueller, sales force automation manager for adidas America, wanted to reduce the number of calls from sales representatives in the field to check on product availability, enabling them to capture "at-once" business and show customers that the company is on the cutting edge not only in footwear and apparel design, but also in customer service.
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sales force automation, salesforce automation, salesforce, blackberry, sales automation, business analytics, inventory, inventory management
    
AT&T
Published By: AT&T     Published Date: Jul 28, 2015
Download this white paper to learn how AT&T DDoS Defense with KONA Site Defender service can extend protection from origin servers to edge servers for a comprehensive, multi-level approach to security.
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at&t, ddos, ddos attack, kona site defender, origin services, security, cybersecurity, hackers
    
AT&T
Published By: AT&T     Published Date: Jul 28, 2015
Download this white paper to learn how IT pros should be able to leverage essential cloud services while meeting enterprise security requirements by taking into consideration a number of fundamental security principles and best practices, by understanding the specific security needs of an enterprise and evaluating different cloud environments and models, and by asking vendors the right questions
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enterprise it, cloud deployments, cloud platorms, public cloud, private cloud, hybrid cloud, saas, iaas
    
AT&T
Published By: AT&T     Published Date: Jul 28, 2015
Download this white paper to learn more about AT&T Security Event & Threat Analysis Service, a full service security monitoring, mitigation and compliance solution.
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at&t, security event, threat analysis, security monitoring, compliance, regulations, security tools, threat identification
    
AT&T
Published By: Aternity     Published Date: May 18, 2015
Seven capabilities are required to address the complexity of delivering excellent enterprise mobile experience. Download this whitepaper to learn how.
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enterprise mobility, enterprise mobility management, application performance analytics, application performance monitoring, desktop management, desktop monitoring, end user experience, end user experience monitoring
    
Aternity
Published By: Aternity     Published Date: May 18, 2015
Download this whitepaper to learn the five reasons why End User Experience Management is much more than a dimension of APM.
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enterprise mobility, enterprise mobility management, application performance analytics, application performance monitoring, desktop management, desktop monitoring, end user experience, end user experience monitoring
    
Aternity
Published By: Aternity     Published Date: May 18, 2015
This whitepaper provides an overview of Aternity Virtual Desktop Monitoring and how it monitors end user experience in a VDI environment. Aternity goes well beyond traditional Virtual Desktop Infrastructure assessment tools that are primarily focused on planning and testing virtual deployments. Aternity provides in-depth monitoring of end user experience in a production environment spanning tens of thousands of business users.
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enterprise mobility, enterprise mobility management, application performance analytics, application performance monitoring, desktop management, desktop monitoring, end user experience, end user experience monitoring
    
Aternity
Published By: Aternity     Published Date: May 19, 2015
Read this whitepaper to navigate through the End User Experience Monitoring (EUEM) landscape. Learn how traditional APM and device monitoring products provide some aspects of End User Experience Monitoring, but can often leave enterprise IT Ops teams blind to what their workforce users are actually experiencing.
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enterprise mobility, enterprise mobility management, application performance analytics, application performance monitoring, desktop management, desktop monitoring, end user experience, end user experience monitoring
    
Aternity
Published By: Aternity     Published Date: May 22, 2015
Learn how Aternity redefines end user experience management in this series of brief videos.
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enterprise mobility, enterprise mobility management, application performance analytics, application performance monitoring, desktop management, desktop monitoring, end user experience, end user experience monitoring
    
Aternity
Published By: Aternity     Published Date: May 22, 2015
“ This 30-minute webinar that will help you navigate the EUEM landscape and learn how traditional APM and device monitoring products provide some aspects of End User Experience Monitoring, but can often leave enterprise IT Ops teams blind to what their users are actually experiencing.
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enterprise mobility, enterprise mobility management, application performance analytics, application performance monitoring, desktop management, desktop monitoring, end user experience, end user experience monitoring
    
Aternity
Published By: Aternity     Published Date: Feb 24, 2016
In this brief, the focus will be on how companies are relying on more mobile applications to run their businesses. As these mobile applications become more important, it is critical for companies to ensure a quality mobile user experience in order to deliver quality service to ensure customer satisfaction and brand loyalty. A unified approach to mobile end user experience monitoring is the proven way enterprises can ensure this quality user experience.
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aternity, mobile strategy, mobile apm, unified monitoring, mobile applications, brand loyalty, it management, enterprise applications
    
Aternity
Published By: ATG     Published Date: Feb 04, 2010
Written by: Forrester Research and Sponsored by: Art Technology Group, Inc. In this economic climate, no one can afford to lose a customer. Rather than halting spending, smart customer service executives will use this economic downturn as an opportunity to regroup and reprioritize. What should they focus on?
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atg, live help, click to call, smartphone, click to chat, customer service, callbacks
    
ATG
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