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it department

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Published By: Ricoh     Published Date: Oct 04, 2019
On June 25, 2018, Ricoh announced its Cloud Workflow Solutions portfolio, a collection of cloudbased solutions and services that bring streamlined processes to SMBs in scalable, subscriptionbased packages. With an emphasis on addressing specific challenges facing smaller businesses, these solutions are meant to empower digital workplaces by eliminating manual steps, reducing manual data entry, and improving speed and accuracy to increase productivity and reduce overall costs. Many SMBs struggle to move beyond the challenges associated with content silos, lack of interoperability, and ongoing transition to mobile work environments. Much like their enterprise counterparts, smaller businesses face various complexities and pain points associated with interdepartmental workflows combined with a real need to enable employees to work when, where, and how they desire. Ricoh's Cloud Workflow Solutions platform is designed to address these challenges by streamlining and automating common busines
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Ricoh
Published By: Amazon Web Services EMEA     Published Date: Sep 09, 2019
City leaders around the world are working to improve the quality of life and increase the number of useful services for their citizens, businesses, and visitors. Smart city initiatives are gaining attention in several countries, as administrators, industry, and citizens are working together to enhance their communities, cities, regions, and nations. After more than ten years of smart city hype, innovative projects have emerged, but few have provided a disruptive impact on the city system itself. Because every city is different, few of the existing models apply universally. An effective response requires leaders to consider a series of prerequisites: • Consider the local culture and the people • Prioritize basic needs and requests • Work at overcoming silos and encourage collaboration across departments • Consider each “smart” initiative as an integral part of an overall city system A smart city reflects a number of aspirations: efficiency, resiliency, connectedness, innovatio
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Amazon Web Services EMEA
Published By: Workday APAC     Published Date: Oct 07, 2019
Limited visibility into the talents of the workforce made HR transformation difficult. The company has been relying on multiple legacy systems as a result of multiple mergers and acquisitions, and multiple HR departments. That's where Workday comes in.
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Workday APAC
Published By: Group M_IBM Q2'19     Published Date: Apr 01, 2019
IBM Cloud Private for Data is an integrated data science, data engineering and app building platform built on top of IBM Cloud Private (ICP). The latter is intended to a) provide all the benefits of cloud computing but inside your firewall and b) provide a stepping-stone, should you want one, to broader (public) cloud deployments. Further, ICP has a micro-services architecture, which has additional benefits, which we will discuss. Going beyond this, ICP for Data itself is intended to provide an environment that will make it easier to implement datadriven processes and operations and, more particularly, to support both the development of AI and machine learning capabilities, and their deployment. This last point is important because there can easily be a disconnect Executive summary between data scientists (who often work for business departments) and the people (usually IT) who need to operationalise the work of those data scientists
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Group M_IBM Q2'19
Published By: Salesforce     Published Date: Oct 30, 2019
Technology — especially easy-to-use cloud software built for businesspeople — is no longer just a concern for the technologist in the IT group. Cloud technology is on the minds of the entire C-suite in today’s growing businesses: CEOs, COOs, CFOs, and VPs of Sales and Service are all thinking about how to strategize for booming growth that scales and disrupts. Leaders are increasingly looking to transform the customer experience to differentiate their business. With instant, personalized service at every step, companies can engage with their customers in a whole new way along the customer journey. This is a critical time in customer service as service leaders transition from a cost center to a strategic growth engine. Today, the service department is responsible for delivering service that not only solves a problem, but also delivers a 1-to-1 conversational experience that builds customer loyalty. With service connected to a complete CRM, businesses access complete customer insights ac
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Salesforce
Published By: Salesforce     Published Date: Oct 30, 2019
Technology — especially easy-to-use cloud software built for business people — is no longer just a concern for the technologist in the IT group. Cloud technology is on the minds of the entire C-suite in today’s growing businesses: CEOs, COOs, CFOs, and VPs of Sales and Service are all thinking about how to strategize for booming growth that scales and disrupts. Leaders are increasingly looking to transform the customer experience to differentiate their business. With instant, personalized service at every step, companies can engage with their customers in a whole new way along the customer journey. This is a critical time in customer service as service leaders transition from a cost center to a strategic growth engine. Today, the service department is responsible for delivering service that not only solves a problem, but also delivers a 1-to-1 conversational experience that builds customer loyalty. With service connected to a complete CRM, businesses access complete customer insights
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Salesforce
Published By: Salesforce     Published Date: Oct 30, 2019
Please note that this piece of content is in local language. Technology — especially easy-to-use cloud software built for business people — is no longer just a concern for the technologist in the IT group. Cloud technology is on the minds of the entire C-suite in today’s growing businesses: CEOs, COOs, CFOs, and VPs of Sales and Service are all thinking about how to strategize for booming growth that scales and disrupts. Leaders are increasingly looking to transform the customer experience to differentiate their business. With instant, personalized service at every step, companies can engage with their customers in a whole new way along the customer journey. This is a critical time in customer service as service leaders transition from a cost center to a strategic growth engine. Today, the service department is responsible for delivering service that not only solves a problem, but also delivers a 1-to-1 conversational experience that builds customer loyalty. With service connected t
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Salesforce
Published By: Salesforce     Published Date: Oct 30, 2019
Technology — especially easy-to-use cloud software built for business people — is no longer just a concern for the technologist in the IT group. Cloud technology is on the minds of the entire C-suite in today’s growing businesses: CEOs, COOs, CFOs, and VPs of Sales and Service are all thinking about how to strategize for booming growth that scales and disrupts. Leaders are increasingly looking to transform the customer experience to differentiate their business. With instant, personalized service at every step, companies can engage with their customers in a whole new way along the customer journey. This is a critical time in customer service as service leaders transition from a cost center to a strategic growth engine. Today, the service department is responsible for delivering service that not only solves a problem, but also delivers a 1-to-1 conversational experience that builds customer loyalty. With service connected to a complete CRM, businesses access complete customer insights
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Salesforce
Published By: Mist Systems     Published Date: Jun 19, 2019
With a surge of 25,000 devices and counting, Dartmouth College needed its new Wi-Fi to be fast, reliable and as smart as its students. In response, Dartmouth, based in Hanover, N.H., began deploying new campus-wide Wi-Fi from Mist Systems last summer. It expects to complete the project throughout the campus in three to five years, according to Bryan Ward, a network engineer at Dartmouth. The IT department manages the Wi-Fi through a cloudbased wireless LAN and can already see the benefits of better coverage and easier management. But the team faced difficulties when embedding the new system with Dartmouth's centuries-old campus architecture, which is less supportive of campus-wide Wi-Fi than modern architecture. The following interview has been edited for length and clarity.
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Mist Systems
Published By: ConnectWise     Published Date: Aug 22, 2019
Patches correct bugs, flaws and provide enhancements, which can prevent potential user impact, improve user experience and potentially save your technicians time researching and repairing issues that could have already been resolved or prevented with an existing update. Clients generally understand that their systems need to be patched, but they likely do not have the expertise to comfortably approve and install patches without help. When operating within the IT services industry, patching is one of the first areas that competitors auditing your clients will assess. Developing best practices to manage the risks associated with the approval and deployment of patches is critical to your IT department's service offering.
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ConnectWise
Published By: Avetta     Published Date: Sep 17, 2019
In the beginning of 2019, a National Safety Council (NSC) study revealed that for the first time in US recorded history, the odds of dying from an opioid overdose (1:96) surpassed those of dying in an auto accident (1:103). As a result, opioid overdoses are now the number one cause of preventable injury deaths in the United States. The growing trend of opioid-related workplace incidents is a major concern for supply chains across the world. In fact, a recent study by Massachusetts Department of Public Health shows higher opioid overdose incidents occurring in industries that have a higher chance of worker-related injury. Among these, construction and manufacturing are the two industries most heavily affected. This whitepaper discusses tips for dealing with the opioid epidemic and gives clarity around OSHA drug testing regulations.
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Avetta
Published By: K2     Published Date: Apr 01, 2016
This white paper reveals how K2 blackpearl can help make the challenge of rebuilding your business applications more manageable. Its visual, easy-to-use tools help ensure that you are not dependent on consultants or even your IT department to build apps.
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ibm lotus, ibm lotus domino, microsoft sharepoint, it management
    
K2
Published By: Sage People     Published Date: May 18, 2018
In some kinds of more traditional businesses the finance department tends to swallow as much data as is thrown at it but only outputs small, measured and curated amounts of insights periodically: “Here’s revenue vs target in the last quarter”. These are undoubtedly essential for proper business management, But periodic reports also mean it can be too late for the business to respond. It’s like driving by looking only in the rear-view mirror. Looking at what’s behind isn’t going to let you spot a sudden bend in the road! Essentially, the highly competitive and evolved business environment of today requires businesses to have proactive, indicative business metrics. Combined with more traditional metrics, these mean businesses have invaluable and complete insight in order to evaluate performance. Proactive, indicative business metrics are found across most successful businesses–and especially amongst C-suite employees. These people know that the benefits are proven. Analytics-driven execu
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Sage People
Published By: EMC     Published Date: Jun 13, 2014
An infograph on the cloud skills gap crisis within IT departments
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cloud, it skills gap, emc
    
EMC
Published By: Symantec.cloud     Published Date: Aug 03, 2011
This whitepaper will provide you with a better understanding of why more users are working outside of the traditional offices, why that is a challenge for it departments and why cloud-based management is ideal for mobile workers.
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symantec.cloud, symantec, symanteccloud.com, messagelabs, messagelabs.com, cta, converged threat analysis, email security
    
Symantec.cloud
Published By: Oracle     Published Date: Jun 04, 2019
The results presented in this report are based on a mobile-only, 23-question global survey. This survey targeted Manager, Director, Vice President or C-Level executives with influence in the decision-making process of cloud solutions, platforms, and infrastructure or department specific software. Respondents worked within organisations generating revenues between less than £1 million to more than £500 million, with 100 to 50,000 employees. Who believes they are truly capable of managing this deluge of data? To find out download this survey today!
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Oracle
Published By: Oracle EMEA     Published Date: Oct 08, 2019
Business growth, innovation and IT departments and inextricably linked. Our new report explores insights from those who are leading the way by prioritising and completing automation innovations. While 67% of businesses are being held back by confidence in their own data. So what actions and attitudes separate those leading and those following in the data revolution? And what difference can self-driving technology make to innovation, strategy and wider business success?
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Oracle EMEA
Published By: Oracle OMC     Published Date: Nov 30, 2017
The act of engaging with a customer or buyer is hardly a new concept. Nor is the inherent need to do so in order to achieve success. Companies initially had control of the relationship because they controlled the information. When consumers received the advantage of online access, they took the lead. But the terms of engagement have changed again. Because of the mobile app, the power has shifted back to the marketing department.
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Oracle OMC
Published By: Epicor     Published Date: Aug 02, 2012
Distribution executives can no longer afford to view their IT department as merely a cost center. In today's competitive landscape, information technology represents a strategic, cost-saving, revenue-generating differentiator. Read this new brief and discover why IT continues to be a major business driver in this industry, supporting customer service, collaboration, decision-making and other aspects of modern distribution.
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white paper, it success, strategies, service-oriented architecture, software as a service, web, virtualization
    
Epicor
Published By: Red Hat, Inc.     Published Date: Jul 10, 2012
Today, as IT departments struggle to design and implement solutions capable of managing exponential data growth with strict requirements for application scale and performance, many of them are turning to in-memory data grids (IMDGs).
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it departments, data growth, managing data growth, application scale, application performance, in-memory data grids, imdgs, big data
    
Red Hat, Inc.
Published By: AMD     Published Date: Oct 01, 2012
Agility has become one of the most important objectives of IT departments and business executives worldwide.
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amd, virtualization, cloud, agility, speed, infrastructure, it agility, infrastructure
    
AMD
Published By: AMD     Published Date: Oct 08, 2012
Agility has become one of the most important objectives of IT departments and business executives worldwide. In this era of 24/7 connectivity, organizations must often respond to customer and employee needs immediately
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amd, virtualization, cloud, agility, speed, infrastructure, it agility, infrastructure
    
AMD
Published By: uberVU via HootSuite     Published Date: Jan 17, 2014
Without a standard and secure environment for social media, your organization remains vulnerable to malware, unauthorized or fraudulent accounts, and data leakage. IT departments are usually the ones who get called in to clean up the mess. Why not take control of the situation now? Download this guide to HootSuite Enterprise for IT departments today.
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social media, social media management, enterprise, hootsuite, solutions guide, security, permissions
    
uberVU via HootSuite
Published By: uberVU via HootSuite     Published Date: Apr 07, 2014
The amount of data produced on social media is staggering – and so is the potential business value for enterprises that know what to do with it. Your customers are pulling back the curtains to reveal their desires and dislikes, but can your enterprise transform all of that data into actionable insights for people in every department?
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hootsuite, social relationship platforms, it leadership, social media, social media advice, success stories, actionable insights
    
uberVU via HootSuite
Published By: NetApp     Published Date: Dec 15, 2014
Organizations expect their IT departments to deliver a SAN storage infrastructure that can support faster rollout of applications and services, continuous and fast access to data in key applications, and efficient scale to address corporate data growth without comparable growth in IT expenses. This IDC white paper reviews the key SAN storage features required to meet such challenges and the NetApp SAN storage portfolio offerings that best address your needs.
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san storage, business workloads, access to data, data growth, it expenses, data center
    
NetApp
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