Experience the flexibility of cloud-based collaboration, which can help businesses like yours to more quickly deploy applications to promote productivity. The Cisco Hosted Collaboration Solution (HCS) offers highly secure collaboration solutions for public, private, and hybrid clouds from partners delivering Cisco Powered cloud services.
Download this white paper today and learn about the key features of Inbox Tracker 2.0 and how it uses real time data from your customers to tell you if they received your communication.
This solution is not only more accurate than traditional seed based monitoring when it comes to inbox delivery, but a solution that allows you to react immediately to any fluctuation in your inbox delivery as it happens.
Published By: Polycom
Published Date: Dec 18, 2014
Polycom and Quocirca surveyed over 800 business video conferencing users around the world on the state of video adoption. The global findings revealed that there distinct advantages beyond travel savings, including improved team work and productivity. This report explores why some organizations have embraced and benefited from the use of video communications and why some have not. It outlines the positive visual cultural aspects that drive adoption, as well as the challenges that seem to hold some organizations back.
Published By: Polycom
Published Date: Dec 18, 2014
A variety of technological, demographic and cultural forces are converging at this unique moment in history and stand poised to revolutionize the workplace of the future. Customers are demanding the ability to access the marketplace from anywhere, anytime and on any device; newer employees now expect the flexibility to collaborate continuously with customers and co-workers; and the future-oriented company is striving to make customer interaction and employee communication as invisible, seamless and intuitive as possible.
Published By: Polycom
Published Date: Dec 18, 2014
In the next few years we shall see explosive growth in the use of video conferencing as a fundamental tool for businesses to enhance communication and collaboration between employees, partners and customers. The technology has developed considerably from early adopters to its current form of mass market roll-out. It’s anticipated that nearly half of information workers will have some type of personal video solution in 2016, up from just 15% today. With video conferencing becoming a core component of IT infrastructure that enables communication and collaboration, businesses will be looking to providers of telephony, business applications and network infrastructure services to include this capability as part of their offering. This report will examine the basic components of the technology, considerations for deploying video conferencing solutions, and will introduce the Polycom® RealPresence® Platform to readers
Published By: Comview
Published Date: Dec 10, 2014
Download this white paper, and uncover the steps this HIT team took to manage their IT and telecommunications portfolio, translating to millions in savings on their operations budget! Discover the hidden costs of your organization’s technologies, and their massive impact on the annual IT and telecom budget.
Another critical sign of the times is that the Internetdriven
evolution of TV and video is now embraced, rather than spurned, by the TV establishment. HBO, CBS and others are touting new IP-delivered offerings. Charter Communications CEO Tom Rutledge says the number of programmers planning OTT deployments is good for the cable industry, which will have more flexibility in content bundling; and good for the consumer, who will have more choice. And discussing heightened competition
for audiences and ad dollars in VARIETY, Josh Sapan, president-CEO of AMC Networks, referred to “an almost unstoppable trend for technology to facilitate consumer discretion and choice.”
Published By: Symantec
Published Date: Dec 04, 2014
SSL/TLS has been & will be a core enabling technology critical for securing communications. The most significant challenge facing the SSL ecosystem is its implementation. Researchers have recently published reports indicating widespread errors & shortcomings in the implementation of SSL/TLS in mobile applications. These issues often result from flawed use of SDKs or APIs used by developers.
This paper lists necessary steps to take to create a stronger, more trustworthy SSL implementation. All SSL client non-browser applications should follow all these practices to ensure strong authentication, confidentiality & integrity.
Published By: Polycom
Published Date: Dec 02, 2014
Bene is a European company setting trends in office furnishing with its concepts, products and services. The brand is associated with top quality and functionality, modern design and innovative technology. Bene engages in development and manufacture and provides sales and consultancy services under one umbrella. The Austrian firm is a leader in their market, a major player in Europe, and proud to create a forward looking office concepts.
Are you responding in real time to your prospects and customers while they are engaged on your website or in your online application?
The future of B2B Marketing is Personalization. With it, you can get to know what your visitors and users are doing and then deliver targeted and personalized content that will allow you to boost conversion rates and improve customer communication and retention.
This FREE eBook will show you how Millard Brown Digital's SaaS application, Compete PRO got a 26% lift in retention with Real-Time Web Personalization.
This IDC Technology Spotlight paper takes a look at why Email remains the primary mode of communication in business today. While there is prevalent speculation that social software and other real-time communications applications will replace email, email nevertheless remains a stalwart in business operations. In addition, as relationships across all business communication channels continue to be redefined, innovative modes and methods of communication are emerging. As a result, locating the right data and information at the right time — while still critical — becomes increasingly complex. IDC expects that organizations will use social software, such as Notes and Domino 9x Social Edition, to complement existing tools and address these business needs for the foreseeable future.
Thanks to Box and Salesforce, a young luxury brand can go toe-to-toe with the major players. Learn how Bespoke Collection uses Box and Salesforce to professionalize the customer experience, reduce friction in the sales process, and boost communication across marketing and sales teams.
In a changing business climate, you're only productive as the technology that supports you. In fact, having the right services can mean the difference between one more happy sale or one less customer. Don’t settle for "one less" - get the right solution for your business with RCN Business Services.
RCN Business Services offers a full suite of communications products and services to businesses of all sizes, including Internet, voice, video and network solutions.
We are a facilities-based provider that offers extensive fiber density with redundancy and superior performance. Spanning over 6,000 miles, the advanced fiber-rich network is completely diverse from other communications providers, enabling businesses to experience exceptional customer service, quicker installation and issue resolution.
RCN Business operates on three fundamental tenets: Partnership, Choice and Technology. These fundamental tenets guide how RCN Business approaches the sales process, addresses its customers, and supports its products and services.
Partnership: The process starts with a dedicated RCN Business account representative actively listening and learning the needs, goals and challenges of a business. The trained and experienced RCN Business staff then delivers a customized solution.
Choice: RCN Business understands that one size does not fit all. The goal is to create a reliable, customized technology solution that contributes to a business’s success and growth.
Technology: Technology and customer support are critical to any business. With RCN Business owning and having full control of its network, businesses get local U.S. based operations, faster response times and a continuous monitoring for superior uptime.
Download Aspect’s newsletter, “Serving and Engaging the Digital Consumer - from Self-Service to Agent-Assisted” for insights on how the cloud, omni-channel communications and mobility are revitalizing customer self-service. Included is a complete copy of the latest Gartner Marketscope for IVR Systems and Enterprise Voice Portals, which provides insights on the state of the market and top vendors.
Download to learn more!
In this Gigaom Research Webinar, we will examine the schism between the automated enterprise and the manual operations that support it, assess the tools and processes available to bring the back office up to speed, and present a roadmap to bring business agility and consistency to your operations. We will discuss real-world examples and draw lessons that businesses of all sizes can use.
Today’s B2B buyers are on the hunt for information. Your job as a marketer is to provide them with the content they are looking for - but first you have to know who they are and what they need to know. Get to know your buyers better by building composite profiles that describe their pain points, motivations, definitions of success, preferred communication channels, and more.
Published By: Singtel
Published Date: Oct 28, 2014
Examine the three broad challenges that Financial Services Institutions (FSIs) face today: compliance and risk management,
consolidation and innovation. To address these effectively, FSIs require an Information and Communication Technology (ICT) infrastructure that offers both the security and reliability of their legacy communications systems as well as the flexibility and scalability that new generation networks provide, in order to adapt and innovate in the highly competitive financial services environment.
In a first-of-its-kind study, IDC has documented the costs of business risks created when business and IT teams fail to communicate effectively. Hear how enterprises are addressing the friction associated with IT needs and the gaps and opportunities that exist between business needs and IT service delivery models.
Everyone knows that effective network management practices start with establishing a full foundational understanding of the network. But simply monitoring individual elements can only get you so far. Historically, going the next step requires manually building and maintaining the knowledge of how those disparate elements are connected and how they interact with one another to deliver applications and communications. In other words, you need to understand network-level dependencies.
Published By: AlienVault
Published Date: Oct 21, 2014
The Public Services Network (PSN) is a programme intended to improve communication services across the UK government by reducing the cost and complexity of digital communication across the public sector. The PSN will create one logical network, based on industry standards, thus improving performance and security. The PSN is a replacement to the GSi (Government Secured Intranet), and all Public Sector agencies must migrate to the PSN by 31 October 2014. AlienVault’s Unified Security Management (USM) platform can provide you with the single solution you need to address many of the network- and security-related questions required to complete your PSN IA documentation.
Building a mobile collaboration or bring-your-own-device solution requires three things: mobile applications, the mobile devices themselves and the network that underpins them both. Often, the network and its capabilities take a back seat to applications and devices—which can ultimately lead to poor performance or an inflexible infrastructure. Find out how to develop the type of network that truly supports mobile devices, applications and unified communications programs, thereby establishing the foundation for stronger mobile solutions.
Published By: GeoTrust
Published Date: Oct 06, 2014
As the backbone of web security, secure sockets layer (SSL) technology is a must for securing sensitive data passing over the Internet — whether that's e-commerce traffic, remote access to internal servers, or other secure communications. Usually, one SSL certificate secures just one domain name or URL; however, some common situations are better handled with a type of certificate that allows multiple domains to be secured with just one certificate. Read this guide to learn about typical situations where multiple domain certificates are the ideal solution, how multiple domain certificates work, and how to select the right multi-domain certificate for your needs.
Published By: Skillsoft
Published Date: Oct 03, 2014
With the recent increase in enforcement of the Foreign Corrupt Practices Act (FCPA) and the tightening of anti-corruption legislation in Europe and other regions, knowledge of bribery rules and regulations has never been more critical. In the US alone, the total fines for FCPA violations levied by the Department of Justice (DOJ) and Securities and Exchange Commission (SEC) in 2013 exceeded $720 million1. Fortunately, effective training and internal communication have been identified as strategies to mitigate your compliance risk. Here are five things you need to know about anti-bribery enforcement trends.
While short outages are common, longer service disruptions – due to weather, human error or even squirrels – can be catastrophic, paralyzing business operations. Your organization can feel the consequences long after the connection has been repaired. This white paper explores the benefits of using 4G LTE as a back up solution to maximize revenue and minimize business risk downtime can have on your brand. You’ll learn how a 4G wireless solution has benefits over wired backup solutions for business continuity.
Please download the whitepaper to learn more!
IT leaders are likely to need multiple UC vendors; however, changing expectations and product development are closing the gap between best-of-breed and good-enough technology. Assess your UC practices to see whether the features offered by your UC vendor are good enough for a single-vendor approach.
DatacenterDynamics is a brand of DCD Group, a global B2B media and publishing company that develops products to help senior professionals in the world's most ICT dependent organizations make risk-based infrastructure and capacity decisions.
Our portfolio of live events, online and print publishing, business intelligence and professional development brands are centred on the complexities of technology convergence. Operating in 42 different countries, we have developed a unique global knowledge and networking platform, which is trusted by over 30,000 ICT, engineering and technology professionals.
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