Cookie policy: This site uses cookies (small files stored on your computer) to simplify and improve your experience of this website. Cookies are small text files stored on the device you are using to access this website. For more information on how we use and manage cookies please take a look at our privacy and cookie policies. Some parts of the site may not work properly if you choose not to accept cookies.

sections
 

ios

Results 1 - 25 of 780Sort Results By: Published Date | Title | Company Name
Published By: Zendesk     Published Date: Jan 04, 2019
Quando sua empresa começa um novo capítulo, seja mudando de mercado ou lançando novos produtos e recursos, o momento é ótimo para expandir as operações de atendimento ao cliente de maneira inteligente. Sabemos que, se disponível, os clientes preferem usar a base de conhecimento para se ajudarem. Um relatório do Gartner estima que os Diretores de informática podem reduzir os custos com suporte em 25% ou mais quando uma rotina adequada de gestão de conhecimento é implementada. Se você estava esperando o momento certo para mergulhar de cabeça no autoatendimento, este white paper provará que você e seus agentes já fazem tudo o que precisam para oferecer autoatendimento excelente todos os dias.
Tags : 
    
Zendesk
Published By: Zendesk     Published Date: Jan 04, 2019
No mercado mundial de softwares de suporte ao cliente, a Zendesk mais uma vez é reconhecida como líder no Quadrante Mágico do Gartner de 2018 para Centros de Relacionamento com Clientes de CRM. Todos os anos, o Gartner realiza uma análise minuciosa dos prestadores de serviços no setor de aplicativos de atendimento e suporte ao cliente. O relatório do Quadrante Mágico do Gartner para Centros de Relacionamento com Clientes de CRM oferece informações valiosas para líderes de empresas em busca de soluções tecnológicas para interagir e engajar seus clientes. Novamente, a Zendesk pode ser encontrada no relatório de 2018 no quadrante Líder, que consideramos um reflexo do sucesso de nossos 125.000 clientes, incluindo empresas como Airbnb, Tesco e a Universidade do Tennessee. O ano passado incluiu um número de marcos significativos para nós, incluindo o lançamento de recursos de inteligência artificial aprimorados para autoatendimento, com uma taxa de execução que ultrapassou US$ 500 milhões
Tags : 
    
Zendesk
Published By: Zendesk     Published Date: Jan 04, 2019
Atualizações e mais atualizações. Com todo mundo atualizando, você pode estar se perguntando se sua empresa também deveria atualizar seus sistemas. Parece que sempre há uma versão ou um tipo melhor de software. Ainda que implementar sistemas novos e aprimorados possa ajudar sua empresa a crescer e a economizar dinheiro, é importante saber se o novo software vale a transição. Recentemente, a Zendesk comissionou um estudo da Forrester Consulting, que avaliou o impacto financeiro do Zendesk nas organizações. A Forrester entrevistou cinco clientes e conduziu uma análise financeira. Neste estudo, a Forrester relatou os benefícios e custos da família de produtos de atendimento da Zendesk, e sua análise apontou benefícios de mais de US$ 3,8 milhões.
Tags : 
    
Zendesk
Published By: Workday Spain     Published Date: Sep 20, 2018
Aunque muchas empresas todavía no saben exactamente qué significa para ellas la transformación digital, no cabe duda de que los CIO tienen una oportunidad perfecta para liderar la innovación en sus organizaciones. En este informe se analiza la transformación digital con la lupa del CIO para definir lo que significa y explorar los pasos para lograrla. Lea el informe para acceder a insights de CIO en activo y con otros que ya no desempeñan este puesto, académicos, expertos del sector y otras personas que han sido testigos de la transformación digital y saben cuáles son los ingredientes que componen la receta del éxito.
Tags : 
    
Workday Spain
Published By: Workday Spain     Published Date: Sep 20, 2018
En un nuevo estudio global, CIO.com y Workday realizaron una encuesta destinada a conocer mejor la migración fluida de las organizaciones a cloud. Las conclusiones, basadas en los resultados de la encuesta distribuida a 450 ejecutivos de TI y en 10 entrevistas individuales en 17 países, se han publicado en un nuevo informe. Lea este informe para obtener una nueva perspectiva global sobre las diferencias entre Europa y otras regiones en temas como los siguientes: • Los motivos de las organizaciones para trasladarse a cloud • El proceso de toma de decisiones y las partes implicadas • Mejores prácticas de implementación y lecciones aprendidas en el proceso • Beneficios de la migración a cloud
Tags : 
    
Workday Spain
Published By: Workday Spain     Published Date: Sep 20, 2018
En el actual entorno de TI, muchas organizaciones han adoptado un enfoque "cloud-first" en sus sistemas. Pero, con tantos proveedores ofreciendo soluciones SaaS, ¿cómo saber cuál le permitirá disfrutar de las verdaderas ventajas del SaaS? ¿Qué características de una solución SaaS se deben tener en cuenta, y cuál es su repercusión real en los negocios de hoy en día? En este documento técnico gratuito descubrirá: Qué es el verdadero SaaS y qué no. • Cómo distinguir entre verdaderos proveedores de SaaS y los impostores. • La cuestión de la seguridad del SaaS. • Ahorro que pueden aportar las soluciones SaaS para su empresa. • Si su empresa está preparada para cambiar al SaaS. • Este documento ayudará tanto a profesionales de TI como a cualquiera que simplemente quiera conocer las nociones básicas del SaaS.
Tags : 
    
Workday Spain
Published By: Fortinet EMEA     Published Date: Dec 11, 2018
If you’re dealing with the high cost and complexities of delivering reliable wide area connectivity over traditional carrier-based networks, you’re probably considering some form of software-defined wide area networking (SD-WAN). With the variety of constraints that you face, selecting the right SD-WAN solution for your enterprise may require a few compromises. Security, however, should not be one of them. There are various models for combining SD-WAN and network security, but only one that can truly be called “secure SD-WAN.” Fortinet, the most trusted name in network security, has leveraged its industry-leading FortiGate Next Generation Firewall (NGFW) to deliver integrated best-of-breed SD-WAN capabilities. Powered by the new FortiOS 6.0 operating system, SD-WANenabled FortiGate solutions provide the right level of service for every application, while ensuring effective protection from advanced evolving threats across your distributed enterprise.
Tags : 
    
Fortinet EMEA
Published By: Workday     Published Date: Mar 02, 2018
: Many CIOs are wary of moving data out of on-premise systems and into the cloud. But the cloud is the best choice for agility, flexibility, and data security. Read this report from CIO.com to learn about the benefits your business could experience by moving to the cloud.
Tags : 
cloud, data, data security, flexibility
    
Workday
Published By: Workday     Published Date: Mar 02, 2018
: In this article, learn why CIOs are uniquely positioned to champion the cloud and how they can spearhead change within their organizations.
Tags : 
cio, unique, cloud, spearhead change
    
Workday
Published By: Workday     Published Date: Mar 15, 2018
The role of today’s CIO is changing. Read “CIO of the Future” for an important discussion of the skills CIOs need to master to be able to lead in a world of rapidly changing demands
Tags : 
cio, future, skills
    
Workday
Published By: Oracle     Published Date: Jan 03, 2019
The transition to autonomous is all around. Its capability for problem-solving has never been seen before. Its potential for creating business value from algorithms and data makes it the next big frontier for business leaders. Two industry experts have discussed Oracle Autonomous Data Warehouse Cloud and what it can help organisations achieve. Talking about innovation,security and efficiency, they put the case for an autonomous future. Watch the webinar.
Tags : 
    
Oracle
Published By: Group M_IBM Q119     Published Date: Jan 08, 2019
The discipline of data quality assurance ensures that data is "fit for purpose" in the context of existing business operations, analytics and emerging digital business scenarios. It covers much more than just technology. It includes program management, roles, organizational structures, use cases and processes (such as those for monitoring, reporting and remediating data quality issues). It is also linked to broader initiatives in the field of enterprise information management (EIM), including information governance and master data management (MDM)
Tags : 
    
Group M_IBM Q119
Published By: Workday     Published Date: Jan 17, 2019
Enterprise software upgrades have traditionally been a real headache. But do they have to be? See how the experience of a major application upgrade process differs for two CIOs—one using on-premise software and one using Workday.
Tags : 
    
Workday
Published By: Great Bay Software     Published Date: Jan 09, 2019
"Healthcare organizations have significantly more to consider than the average business when it comes to network and device security. Concern over code modification, key compromise, password-based vulnerabilities and man-in-the-middle attacks have caused hospital CIOs and CISOs to rethink their security strategies and investments. The threat to these devices has even been assigned its own term: medjacking, a shortened form of “medical device hijacking.” Download this white paper for five best practices to mitigate threat and attacks that can put lives, patient trust and the growth of the healthcare organization at risk. Access the white paper today!"
Tags : 
    
Great Bay Software
Published By: BMC ASEAN     Published Date: Dec 18, 2018
Digital transformation encompasses both technological and human components. While many initiatives focus on ensuring that a company’s multi-cloud infrastructure is agile enough to meet changing demands around cloud mobile, Internet of Things (IoT), and big data, it’s equally important to empower business workers with the modern digital tools they need to be successful today. Artificial intelligence and machine learning can play a vital role on both of these fronts. In fact, 78 percent of CIOs and senior IT leaders are already looking to AI to address complexity,1 and by 2019, 30 percent of IT service desks will utilize machine learning to free up support capacity.2 The magnitude of change has forced companies to take stock of the experience they offer employees. As digital natives3 enter and advance in the workforce, talent retention is now a top priority. These workers expect to have the best tools; 93 percent of millennials cited modern and up-to-date technology as one of the most
Tags : 
    
BMC ASEAN
Published By: BMC ASEAN     Published Date: Dec 18, 2018
The business world is entering an age of the digital “haves” and the digital “have-nots.” In fact, research firm Forrester anticipates a growing “digital crisis” in its 2018 predictions, noting that 60% of CIOs and other executives it surveyed say they’re behind in their digital transformations. Meanwhile, Forrester expects one in five CEOs will fail to act on digital initiatives and put their firms in serious jeopardy as a result. Savvy organizations are embracing cloud, the Internet of Things (IoT), artificial intelligence (AI), and other transformative technologies to solve meaningful business problems and achieve their strategic priorities. Everyone else is getting left behind. Nowhere is this fork-in-the-road moment more apparent than in how enterprise IT teams deliver and manage services, to employees and customers alike.
Tags : 
    
BMC ASEAN
Published By: NEC     Published Date: Sep 29, 2009
Written by: IDC Abner Germanow, Jonathan Edwards, Lee Doyle IDC believes the convergence of communications and mainstream IT architectures will drive significant innovation in business processes over the next decade.
Tags : 
it architecture, idc, automation, automated order processing, soa, service oriented architecture, soap, http, xml, wsdl, uddi, esbs, jee, .net, crm, san
    
NEC
Published By: ASG Software Solutions     Published Date: Oct 16, 2008
Limited visibility has tethered CIOs' success in both IT and business. However, using federated CMDB technology, CIOs can view the complete IT infrastructure and the entire lifecycle of a business service.
Tags : 
asg, sla, cmdb, bsm, metadata, metacmdb, lob, automation, it value chain, ecommerce, bpm, workflow, itil, cmdmdb, service optimization
    
ASG Software Solutions
Published By: ASG Software Solutions     Published Date: Feb 24, 2010
A recent survey of CIOs found that over 75% want to develop an overall information strategy in the next three years, yet over 85% are not close to implementing an enterprise-wide content management strategy. Meanwhile, data runs rampant, slows systems, and impacts performance. Hard-copy documents multiply, become damaged, or simply disappear.
Tags : 
asg, cmdb, bsm, itil, bsm, metacmdb, archiving, sap, ilm, mobius, workload automation, wla, visibility, configuration management, metadata, metacmdb, lob, sdm, service dependency mapping, ecommerce
    
ASG Software Solutions
Published By: CrowdStrike     Published Date: Nov 28, 2018
You won’t want to miss this report, “A New Era in Endpoint Protection: A SANS Product Review of CrowdStrike Falcon Endpoint Protection,” where SANS reveals the results of their evaluation of the CrowdStrike Falcon® platform. To conduct their evaluation, SANS security analysts ran Falcon through a wide range of increasingly complex attack scenarios. The exploits they used to evaluate CrowdStrike included phishing, credential dumping/lateral movement, unknown malware, PowerShell attacks and more. The report shows that CrowdStrike Falcon was able to detect and prevent every attack to which SANS subjected it. Read this SANS report to learn: • Details on Falcon’s efficacy in preventing a wide range of attacks: Ransomware, lateral movement, PowerShell-based, and more • The power of the CrowdStrike Threat Graph™ and the benefits of its crowdsourced intelligence model • How CrowdStrike’s ability to capture detailed forensic information on attempted and thwarted attacks, allows you to prevent
Tags : 
    
CrowdStrike
Published By: MokiMobility     Published Date: Oct 11, 2012
Sports apparel retailer Fanzz uses iPad kiosks to accept in-store orders on their website, increasing the number of sales on their site and keeping more in-store customers.
Tags : 
    
MokiMobility
Published By: SAP     Published Date: Mar 09, 2017
Learn how CIOs can set up a system infrastructure for their business to get the best out of Big Data. Explore what the SAP HANA platform can do, how it integrates with Hadoop and related technologies, and the opportunities it offers to simplify your system landscape and significantly reduce cost of ownership.
Tags : 
    
SAP
Published By: Cisco     Published Date: Jan 04, 2016
Las redes definidas por software (SDN) en la WAN permiten reducir los costes gracias al aumento de la eficacia operativa, una mayor velocidad a la hora de crear servicios, y servicios de redes diferenciados y personalizados.
Tags : 
cisco, virtualization, sdn, wan, cloud, networking, it management, wireless
    
Cisco
Published By: Cisco     Published Date: Jan 04, 2016
Sin embargo, los costes operativos se dispararon, ya que se necesitó una serie de procesos complejos y laboriosos. Con el tiempo, estos costes se controlaron gracias a una mayor integración de los servidores y la infraestructura de la red, así como a capacidades de software más avanzadas.
Tags : 
cisco, virtualization, sdn, wan, cloud, networking, wireless, data center
    
Cisco
Published By: Lenovo UK     Published Date: Nov 09, 2018
Con una computadora portátil robada a cada minuto, ¿cómo se equilibra la amenaza de seguridad con la creciente necesidad de movilidad de la fuerza laboral y una mayor productividad? Con la ThinkPad impulsada por los procesadores Intel® Core™ i7 vPro™, se beneficia del enfoque de seguridad 360 de Lenovo. Además de la durabilidad para mantener a sus usuarios en movimiento y productivos en cada etapa de su jornada laboral. Aprende más en nuestra infografía. Ultrabook, Celeron, Celeron Inside, Core Inside, Intel, el logotipo de Intel, Intel Atom, Intel Atom Inside, Intel Core, Intel Inside, el logotipo de Intel Inside, Intel vPro, Itanium, Itanium Inside, Pentium, Pentium Inside, vPro Inside, Xeon, Xeon Phi, Xeon Inside y Intel Optane son marcas comerciales de Intel Corporation o de sus filiales en Estados Unidos y/o en otros países.
Tags : 
    
Lenovo UK
Start   Previous   1 2 3 4 5 6 7 8 9 10 11 12 13 14 15    Next    End
Search      

Related Topics

Add Research

Get your company's research in the hands of targeted business professionals.