By integrating and aligning systems across multiple customer touch points you can drive higher conversion rates and lower operational costs, while improving the quality of each customer interaction. Take a look at this complimentary webinar to find out more.
The time has come to focus "aggressively on e-commerce technology, particularly on multichannel and personalization technologies." To fight this battle effectively, e-sellers must give customers reasons to choose them over their competitors.
Customers that wish to incorporate the power of the Oracle Live Help On Demand solution into their corporate Facebook pages are typically looking to do more than just place a static live chat or click-to-call button.
Meeting Room Manager now gives you the option to share your company's reservations and events with others via SocialView - an innovative new optional add-on that's essentially a public, shared online calendar, view-only interface that you control. Integrate this online calendar creator option into your internal or external website, and you'll be able to announce event information and room availability in an instant.
Today’s customers are empowered with information – if they want to know something, they can look it up in an instant. Having information they need at their fingertips is expected. Having information at the ready – whether your sales or service personnel are in the field or in the office – is no longer a competitive advantage, it’s expected and required. In this whitepaper, you will learn how Scribe’s customer data integration solutions and connectors let you put customer information where it needs to go quickly and easily. Don’t be that business who makes their customers wait for answers!
Published By: Red Hat
Published Date: Mar 16, 2015
With Red Hat® Satellite, you can instantly see the status of your systems and if any are missing important patches or configuration changes.Not only does Red Hat Satellite improve security, it lets you easily measure and report on the patch level of systems in your company. Your security posture is improved through:
• A single, centralized management tool.
• Secure connection policies for remote administration.
• Standardized machine configurations.
• Digitally signed content.
The cloud services market is now directly addressing the needs of application developers, with an emerging class of services that provides fast, on-demand provisioning; instant scale up and down capabilities, and support for multi-tier application architectures, as well as workload migration capabilities and a pay-as-you go model.
Measuring the effectiveness of your security infrastructure is key to any enterprise as threats change on a minute by minute basis. See an example of the report you would receive following a Trend Micro Threat Discovery Assessment.
How do you measure security effectiveness? Conventional security solutions may appear to be holding back targeted malware attacks but this eBook shows you how to check the performance of your current infrastructure. Whether you are 'secure', 'infected' or 'recovering', you can benefit from a Threat Discovery Assessment.
4 mythes persistent sur la sauvegarde et récupération dans le Cloud :
1. Il est impossible de maintenir la confidentialité des données dans le Cloud.
2. Il est impossible de contrôler les accès aux données dans le Cloud.
3. Cloud et conformité ne vont pas ensemble.
4. La sauvegarde Cloud ne permet pas une récupération rapide des données.
Apprenez la réalité et découvrez pourquoi le Cloud reste non seulement une option viable pour la sauvegarde mais aussi la meilleure.
Laissez-nous vos coordonnées à droite, et nous vous enverrons instantanément votre Livre Blanc.
Celina Insurance case study that shows cost reduction and increased productivity - faster, better service to agents and their customers due to integrated systems and real-time collaboration; being “easy to do business with” secures agent loyalty; 50 percent reduction in phone calls and costs due to instant messaging option, and 40 percent reduction in head count while maintaining the same volume of business due to streamlined processes.
Read this astounding case study to see how migrating to IBM Lotus software with a broadly functional messaging platform increased the efficiency and support of mobile users for the Kentucky Baptist Convention. Then you'll learn how your own business can improve communications, drive down costs and eliminate the need for additional Web software.
This white paper outlines the advantages of WebSphere Portal for System z software and provides essential information to those considering adding Web-facing workloads on their mainframe hardware. Also, with these WebSphere Portal for System z options, IBM illustrates its ongoing commitment to mainframe computing and underscores the business value that remains inherent in the System z platform. Learn more today!
WebSphere Portal remains IBM's strategic front end for SOA. It enables our clients to closely align their business objectives on standards-based platforms with role-based delivery of composite applications across and beyond their enterprise. At the end of June we delivered a new version of WebSphere Portal Version 6.1. This release significantly improves performance by tapping into the 64-bit capabilities of the IBM System z platform. Click here to learn more!
DatacenterDynamics is a brand of DCD Group, a global B2B media and publishing company that develops products to help senior professionals in the world's most ICT dependent organizations make risk-based infrastructure and capacity decisions.
Our portfolio of live events, online and print publishing, business intelligence and professional development brands are centred on the complexities of technology convergence. Operating in 42 different countries, we have developed a unique global knowledge and networking platform, which is trusted by over 30,000 ICT, engineering and technology professionals.
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