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store pickup

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Published By: Staples     Published Date: Jun 01, 2017
There’s an easier way to get everything you need. Actually, four easier ways.
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procurement, choosing suppliers, convenient ways to buy, in-store pickup, delivery, consolidating spend, staples business advantage, enterprise applications
    
Staples
Published By: Group M_IBM Q3'19     Published Date: Jun 24, 2019
If a retailer views “Buy Online, Pickup In-Store” as purely e-commerce, they’re losing. Each transaction in which customers pickup in-store is a chance to add value to the relationship. Whether that means speed, cross-selling, or a unique bit of customer service that amplifies the visit, BOPIS plays just as important a role as the rest of the brick-and-mortar experience. Some trips may not translate to additional purchases right then and there, but the way a retailer handles pickup can dictate how the customer feels about the brand. To get the most out of BOPIS, retailers should ask themselves a few important questions.
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Group M_IBM Q3'19
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