Cookie policy: This site uses cookies (small files stored on your computer) to simplify and improve your experience of this website. Cookies are small text files stored on the device you are using to access this website. For more information on how we use and manage cookies please take a look at our privacy and cookie policies. Some parts of the site may not work properly if you choose not to accept cookies.

sections
 

improve service

Results 351 - 375 of 444Sort Results By: Published Date | Title | Company Name
Published By: LogMeIn     Published Date: Jul 17, 2012
Within today's competitive environment, where customers are more empowered than ever, organizations are looking to differentiate themselves from the competition and reduce customer churn through improvements in customer satisfaction. A recent Forrester survey found that 86 percent of decision makers rank their customers' experience as one of the top strategic priorities, and that 68 percent want to be customer service leaders in their industry. However, improving customer experience is no easy task. Companies must truly understand their customers, take into consideration the full spectrum of support they demand, as well as span the different channels their clients prefer for support.
Tags : 
logmein, white paper, technology, customer satisfaction, customer service, customer experience
    
LogMeIn
Published By: KeyedIn Solutions     Published Date: Jul 09, 2012
In this whitepaper, we outline the major challenges facing PSOs, how your PSO can improve performance, and some of the professional services automation (PSA) technology that can help you reduce waste.
Tags : 
performance, keyed in, pso, performance servces organization
    
KeyedIn Solutions
Published By: IBM     Published Date: Jul 05, 2012
Read this IBM whitepaper to understand how mid-sized business can benefit from virtualization with new technologies and improved affordability. The paper shows how IBM can help you reduce costs, improve services and simplify management. It also includes specific examples of IBM solutions and the cost savings you can expect.
Tags : 
ibm, technology, virtualization, business, business technology, data management, software
    
IBM
Published By: EMC Corporation     Published Date: Jun 12, 2012
Due to rapid data growth and an ambitious virtualization plan, the Belgian town of Balen needed a more cost-effective and scalable storage solution. Find out about how Balen used EMC VNXe to solve their problems in this complimentary case study!
Tags : 
emc vnx, balen, emc vnxe, san, nas, backup, emc, idc analyst report, virtualization, backup and recovery, vm sprawl, vmware, disaster recovery, infrastructure, avamar
    
EMC Corporation
Published By: Technomedia-Hodes iQ     Published Date: Apr 26, 2012
Learn why hundreds of today's leading companies like Caesars Entertainment, Bell, Ingersoll Rand, Sony, UTC and Eddie Bauer turn to Technomedia-Hodes iQ to help them create the world's most successful workplaces. Download our complimentary case study and get the inside scoop on how California Prison Health Care System improved processes, expanded service levels and saved $1,000,000.
Tags : 
human resources, health care, hr management, talent management
    
Technomedia-Hodes iQ
Published By: IBM MidMarket Demand Generation     Published Date: Apr 09, 2012
The paper explains virtualization in the context of mid-sized businesses and shows how they can reduce costs, improve services and simplify management.
Tags : 
ibm, technology, powervm, vmware, virtualization, intel platform, technology platform
    
IBM MidMarket Demand Generation
Published By: Jive Software     Published Date: Mar 09, 2012
Social Customer Service offers a new approach that doesn't just tweak the existing trade-offs. It rewrites the entire equation, so companies can boost customer satisfaction, improve rep productivity, and reduce support costs at the same time. Download this whitepaper and learn how Jive can transform your customer service & support teams.
Tags : 
customer satisfaction, customer service, jive, technology, support, technical support
    
Jive Software
Published By: ServiceNow     Published Date: Feb 07, 2012
Download the white paper to find out more about next-gen IT solutions - and how IT in the cloud will help your organization not only keep up with today's complex IT ecosystem, but manage it more efficiently than ever before!
Tags : 
powering, transformation, cloud, investments, integration, access data, performance, revolution, ecosystem, manage, next-gen it, social media, build relationships, improve service, collaboration, post it, tag it, tweet it, like it, facebook
    
ServiceNow
Published By: Intacct Corporation     Published Date: Jan 24, 2012
To drive revenue opportunities, improve productivity, and grow profits, services and project focused companies must streamline, automate and unify the financial and operational processes of services delivery.
Tags : 
cloud, intacct, financial reporting, finance, business, visibility, cloud computing, reporting, real-time, profit
    
Intacct Corporation
Published By: Oracle     Published Date: Dec 13, 2011
VP of product management at Oracle, explains how a good customer relationship management tool can please customers, while saving time and money.
Tags : 
on demand, oracle on demand, instant gratification, crm, customer relationship management, deployment, saas, software-as-service, software-as-a-service, pms, product management
    
Oracle
Published By: YouSendIt     Published Date: Oct 26, 2011
Mail server management is a balancing act between server performance and user satisfaction. In this white paper from Osterman Research, find out how to improve mail server performance and boost user productivity by integrating a secure, cloud-based file sharing solution into your Microsoft Exchange migration. In addition, learn why integration plays a key role, and how choosing a solution that works seamlessly with Outlook can support how users want to communicate, while reducing the burden on IT. The Osterman white paper is offered courtesy of YouSendIt, the first business content collaboration service to offer an integrated approach for sending, sharing and signing documents online. Download the white paper.
Tags : 
yousendit, technology, email, exchange, windows. osterman research
    
YouSendIt
Published By: Kofax     Published Date: Oct 21, 2011
The challenge: Improve service while reducing costs
Tags : 
kofax, business, finance, financial services, bank, cost reduction, service improvement
    
Kofax
Published By: Aberdeen Group     Published Date: Oct 19, 2011
A true 360 degree view of the customer is a win-win situation for all parties involved: buyers benefit from better service and efficiency, and sellers derive improved loyalty and, inevitably, more repeat business from established customers. This report will explore how Best-in-Class companies take a holistic approach to providing a complete, accurate and integrated view of customers to improve satisfaction and retention without losing sight of customer profitability. As a result of these strategies, companies with more accurate and timely information about their prospect or customer can more efficiently respond to communications, ensure customer satisfaction with better service, and drive toward a larger lifetime value of each account, customer or client.
Tags : 
aberdeen, technology, customer, up-sell, best in class companies, communications, customer satisfaction
    
Aberdeen Group
Published By: Virtela Communications, Inc.     Published Date: Oct 12, 2011
Find out how companies have deployed remote access SSL VPNs to increase remote user satisfaction, improve accessibility to corporate resources, support business continuity planning, and reduce overall implementation and ongoing management costs. The white paper also covers how cloud-based SSL VPN services address high availability requirements, support unforeseen spikes in activity and optimize network performance. Lastly, learn how a single SSL VPN platform can support all your mobile access, telecommuting and partner extranet requirements to improve your ROI.
Tags : 
virtela, healthcare, remote user satisfaction, roi
    
Virtela Communications, Inc.
Published By: Acquia     Published Date: Sep 13, 2011
Learn how you can improve performance, scalability and availability, while reducing business risk and costs with the Drupal Open Source social publishing platform and Acquia Hosting services.
Tags : 
acquia, technology, scalability, drupal, hosting services, open source social publishing platform
    
Acquia
Published By: Avocent     Published Date: Aug 22, 2011
By enabling services for controlling access to the infrastructure and monitoring for activity, management decisions can be made to improve data center services.
Tags : 
avocent, data center services, infrastructure, ema, data center operations control, controlled data center infrastructure, monitoring, data center design and management, data center
    
Avocent
Published By: Central Desktop     Published Date: Aug 05, 2011
Central Desktop is the ideal collaboration software for technology companies looking for a secure, powerful solution that will reduce costs, enhance team collaboration and improve project management. It helps IT directors and teams keep documentation up-to-date, share files, manage versions, and keep internal business units from using unapproved, non secure services for sharing documents online and internally. >>>Register to learn more
Tags : 
social collaboration, online collaboration, collaboration software, team collaboration, sharepoint alternative, project collaboration, online team collaboration, online project management, it collaboration, it project management, microsoft sharepoint
    
Central Desktop
Published By: Informatica     Published Date: Jul 07, 2011
Build your business case for MDM with an illustrated, step-by-step approach that shows executives and managers how MDM generates a single, reliable data set to empower customer- and partner- facing teams to improve sales, customer service and channel operations.
Tags : 
informatica, master data management, mdm, data set, competitive advantage, channel coverage, customer view, bad data, sales performance
    
Informatica
Published By: ADTRAN     Published Date: Jun 16, 2011
Small and medium enterprises are increasingly upgrading to a UC system, which can improve customer service, streamline product development and speed response to new opportunities. Learn the key steps of UC adoption.
Tags : 
adtran, telecomm, communication, uc adpotion, ivr application, response time, roi, infrastructure, competitive advantage, networking, unified messaging, voip, roncelli, productivity, operational expenses, business process, admin, uc systems
    
ADTRAN
Published By: Tavant Technologies     Published Date: Jun 09, 2011
In this white paper, the author discusses the real-life challenges faced by field technicians and how they can be empowered with mobility solutions to improve field productivity, increase accuracy of diagnostics, reduce warranty and invoicing cycle times, enhance service revenues, and most importantly, improve customer experience to make service excellence a strong selling point.
Tags : 
field service mobility
    
Tavant Technologies
Published By: IBM Corp     Published Date: May 31, 2011
This paper explains virtualization, its benefits for mid-sized business and how IBM's virtualization strategy can help mid-sized companies reduce costs, improve services and simplify management.
Tags : 
ibm virtualization, mid-sized businesses, ibm solutions, virtualized infrastructure, system x, bladecenter hs22v, vmware, tco, energy efficiency, risk management, smb, infrastructure, servers, power and cooling
    
IBM Corp
Published By: HP     Published Date: May 10, 2011
This paper describes how a properly converged and shared IT infrastructure can improve the speed and reliability of service delivery while increasing IT efficiency and lowering associated costs.
Tags : 
hp bladesystem matrix, converged infrastructure strategy, server virtualization, capacity management, bc/dr
    
HP
Published By: Dell Storage     Published Date: Apr 21, 2011
Using Microsoft Server Virtualization and Dell Compellent Storage Virtualization to Improve Delivery of Infrastructure as a Service.
Tags : 
dell compellent, provisioning, private cloud, microsoft server virtualization, storage virtualization, infrastructure, storage center, san
    
Dell Storage
Published By: EMC     Published Date: Apr 15, 2011
Finally, a storage solution that can help improve Microsoft Exchange service levels and lower Exchange costs by 40 percent.
Tags : 
emc unified storage, microsoft exchange server, emc vnx, fast cache, replication enabler, storage virtualization
    
EMC
Start   Previous    4 5 6 7 8 9 10 11 12 13 14 15 16 17 18    Next    End
Search      

Related Topics

Add Research

Get your company's research in the hands of targeted business professionals.