Your customers are asking for it. Your developers are ready for it. Your operations team is demanding it. What’s behind this momentum?
Software-as-a-Service (SaaS) is a fundamental shift away from traditional software licensing to a market-driven subscription model. Keystone engaged 20 ISVs who successfully transitioned to a SaaS model, and found:
New customer segments open thanks to lower adoption and operating costs.
With less complex infrastructure under SaaS, customer TCO drops.
ISV products improve with value-added cloud services and SaaS data capabilities.
Financial predictability improves with recurring revenue model.
New pricing models aligns ISV value to customers’ business needs, driving increased revenue.
Additional, significant operational benefits from switching to a SaaS model.
Fill out the form at right to get the free report, The Shift to SaaS: A high-value opportunity for ISVs.
The collection of product usage data increases the speed of product development by 33%. –
The Twelve ITSM Providers that Matter Most—and How they Stack Up
Forward-thinking IT teams know that to maintain a seat at the table, their approach to service management must transcend traditional silos. In Forrester's report, you’ll receive valuable analyst insight into which of the twelve market-leading service management tools can best support not only your current ITSM requirements, but also your initiatives to extend and improve service delivery across the business.
Published By: HPE Intel
Published Date: Mar 09, 2016
State agency and higher education CIOs are under intense pressure to modernize their legacy IT systems. Whether that requires moving from one infrastructure to another, or moving to or from the cloud, the chief challenge remains: How to migrate data and applications without disrupting critical operations, ensure improved performance and avoid pricing and other traps that often accompany virtualizing in the cloud.
Learn what’s made the difference in overcoming the impediments to workload migrations from IT leaders who’ve lived through big data and application moves. Topics include:
Preparing workloads for cloud on-boarding – and off-boarding
Tools for simplifying the consolidation and migration of apps and supporting services
Forecasting workloads, and planning for associated testing, training, and other costs
This buyer’s guide for load balancers is based on research, best practices, and conversations with network administrators and IT operations teams at over 110 Global 2000 enterprises. It presents guidelines for choosing application services that mirror the needs of modern data centers and public cloud initiatives.
The guide is organized in sections, starting with a pre-assessment of your current application delivery capabilities. With data gathered from your pre-assessment, you can review the considerations involved in creating a software-defined application services strategy; identify opportunities to improve automation of application services and operations. Finally, use the software-defined application services checklist at the end of the guide to identify key priorities in your choice of application service solutions for your enterprise.
Cloud computing is increasingly being adopted as a way for IT organizations to decrease costs, improve efficiency, and enhance business agility. NetApp has been helping companies succeed in cloud deployment to achieve tangible results since long before the term cloud entered the popular lexicon. NetApp has the people, technologies, and partnerships in place to help organizations evolve existing IT infrastructure into an efficient cloud-based service delivery model. The NetApp® Unified Storage Architecture and clustered Data ONTAP® operating system integrate all storage capabilities into a single, easy-to-use platform. By choosing NetApp when making the transition to a private cloud or a hybrid cloud, organizations will be able to meet their storage business needs now and in the future.
Self-service is an advanced element of private cloud environments that improves management efficiency and business agility, as well as lowering operating expenses. A self-service environment streamlines the interaction between users and the IT department. It empowers internal consumers of IT services to request and receive appropriately configured resources on demand with minimal IT intervention. NetApp® OnCommand® Workflow Automation, the NetApp Management SDK with open APIs, and key ecosystem partnerships enable enterprises to easily integrate their orchestration solutions and custom management tools with the NetApp storage service catalog for automated storage provisioning and protection. Customers can thereby create a self-service, web-based portal that efficiently delivers IT as a service to virtualization administrators, application administrators, and users, while enabling IT staff to focus on higher value activities.
Safeguarding your data is more important than ever.
In today’s data-driven business landscape, companies are using their data to innovate, inform product improvements, and personalize services for their customers. The sheer volume of data collected for these purposes keeps growing, but the solutions available to organizations for processing and analyzing it become more efficient and intuitive every day. Reaching the right customers at the right time with the right offers has never been easier. With this newfound agility, however, comes new opportunities for vulnerability.
With so much riding on the integrity of your data and the services that make it secure and available, it’s crucial to have a plan in place for unexpected events that can wipe out your physical IT environment or otherwise compromise data access. The potential for natural disasters, malicious software attacks, and other unforeseen events necessitates that companies implement a robust disaster recovery (DR) strategy to
The use of data analytics as a driver for increased efficiencies and better customer service is proving valuable across industries. In the QSR space, data analytics is being adopted as a way to help QSRs stay competitive and grab a larger share of the market, as customers increasingly include speed and convenience as important factors in choosing where to eat.
Published By: NodeSource
Published Date: Nov 10, 2017
Digital transformation is “the use of technology to radically improve performance or (business) reach. But for digital-native businesses that have never needed to make that shift — e-commerce, social media, web-based services — it involves a sharpening of that focus
combined with an ongoing evolution of process and infrastructure.
Published By: Ephesoft
Published Date: Jan 18, 2018
Mortgage lenders experience a variety of document intensive processes throughout the entire loan lifecycle. Learn more about how intelligent document capture technology can improve mortgage processing, mortgage loan due diligence, loan onboarding, settlement services, loan servicing and reporting in the cloud or on-premise working with your existing LOS or other back-end platforms.
Published By: Ephesoft
Published Date: Jan 18, 2018
Insurance companies are intensely data and document driven. Learn how intelligent document capture solutions can help all types of insurance offerings improve customer service, process claims faster and create streamlined, efficient and profitable business practices.
Published By: Ephesoft
Published Date: Jan 18, 2018
Financial services companies can improve customer service and their bottom line by automating document intensive processes with banking, such as new account openings, mortgage, investing, credit cards, insurance, and personal, small business and commercial financial services. Learn how to make a substantial impact in terms of efficiency and cost savings for your organization with intelligent document capture technology.
Published By: Emarsys
Published Date: Feb 14, 2018
Expectations for dramatically improved customer experiences (CX) are driving retail investments in omnichannel technologies that provide competitive differentiation beyond core products and services. As retailers pursue more advanced capabilities, artificial intelligence (AI) technologies provide innovative opportunities for retail marketers. It is, therefore, mission-critical for retail decision-makers to understand how ready their organizations are to embrace AI technologies with the potential to propel them forward as industry leaders.
Good supply chain management is essential to your operational efficiency, customer centricity, compliance, carbon footprint, and ultimately, your overall success. If handled correctly, your supply chain should improve customer service—along with the reputation of your brand—and boost your bottom line. But, as with many areas of business, the rules of the game are changing.
What’s changing? Well, everything. New regulations, increased buyer expectations, shorter product lifecycles, fluctuations in demand, new market entrants, more ethical supplier management, poor visibility of globalized supply chains—all these things, and more, are testing the limits of the traditional supply chain model. The simple truth is that the way things used to be done, and the solutions that enabled it, are no longer up to the job.
Today, organizations need levels of flexibility, integration, and visibility that are beyond what those systems were designed to deliver.
Published By: Stratavia
Published Date: Oct 03, 2007
IT organizations are looking to leverage automation to improve the delivery of business services across the enterprise, while reducing costs. Automation can be implemented in many ways; however, today’s enterprise demands a higher level of sophistication than simple scripts. This whitepaper from Stratavia discusses the key aspects of automated server provisioning that every CIO should know.
Learn more how HP Converged Cloud can allow you to implement cloud in the way that’s right for your enterprise, to support the need to speed innovation, enhance agility, and improve financial management, so you can gain access to the right IT services, from the right places, at the right time, at the right cost.
In the past 100 years, advertising and marketing has rapidly changed. With the increasing influence of digital marketing, home improvement companies, such as HVAC, roofing, plumbing, and remodeling companies, can no longer rely on catchy radio jingles or a space in the Yellow Pages to get their services in front of new clients. Download this guide for quick and easy steps to improve digital advertising for your local business.
Published By: YouSendIt
Published Date: Oct 26, 2011
Mail server management is a balancing act between server performance and user satisfaction. In this white paper from Osterman Research, find out how to improve mail server performance and boost user productivity by integrating a secure, cloud-based file sharing solution into your Microsoft Exchange migration. In addition, learn why integration plays a key role, and how choosing a solution that works seamlessly with Outlook can support how users want to communicate, while reducing the burden on IT. The Osterman white paper is offered courtesy of YouSendIt, the first business content collaboration service to offer an integrated approach for sending, sharing and signing documents online. Download the white paper.
Published By: IBM ILOG.
Published Date: Jul 14, 2009
Increase success at point-of-contact with more frequent and focused cross-sell and upsell improve customer and partner satisfaction with better service and support. Increase revenue, profitability and wallet-share through greater acceptance. Improve auditability with consolidation of siloed and divisional approaches. Learn more today!
In this case study, you'll discover how Nixon Peabody cut operational costs, improved efficiency within the HR department and improved employee productivity with self-service with the help of AsureForceT Time & Labor Management Solutions.
Organizations treat customer data as a key component of CRM. Many organizations see an effective customer data management strategy as an important cornerstone of their CRM strategy. Most organizations are moving beyond tactical CRM initiatives focused on saving cost and driving efficiency to making their organization more effective and focused on driving better customer engagement and experience. Customer data is used to enhance customer experiences, improve service quality, target marketing efforts, capture customer sentiment, increase upsell opportunities and trigger product and service innovation.
Published By: LogMeIn
Published Date: Sep 04, 2013
Organizations are implementing technologies that enable them to interact with customers regardless of the channel or the device they’re using. This approach not only improves customer service, but also boosts the brand image and helps companies achieve broader business goals. Click here to find out how.
Published By: AlienVault
Published Date: Oct 21, 2014
The Public Services Network (PSN) is a programme intended to improve communication services across the UK government by reducing the cost and complexity of digital communication across the public sector. The PSN will create one logical network, based on industry standards, thus improving performance and security. The PSN is a replacement to the GSi (Government Secured Intranet), and all Public Sector agencies must migrate to the PSN by 31 October 2014. AlienVault’s Unified Security Management (USM) platform can provide you with the single solution you need to address many of the network- and security-related questions required to complete your PSN IA documentation.
Published By: Riverbed
Published Date: Jul 10, 2017
DevOps is critical to accelerating digital business success. Research studies over the past several years consistently back this up, revealing benefits such as improved service delivery, increased customer satisfaction, and significant revenue growth.
DatacenterDynamics is a brand of DCD Group, a global B2B media and publishing company that develops products to help senior professionals in the world's most ICT dependent organizations make risk-based infrastructure and capacity decisions.
Our portfolio of live events, online and print publishing, business intelligence and professional development brands are centred on the complexities of technology convergence. Operating in 42 different countries, we have developed a unique global knowledge and networking platform, which is trusted by over 30,000 ICT, engineering and technology professionals.
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