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Results 226 - 235 of 235Sort Results By: Published Date | Title | Company Name
Published By: IBM     Published Date: Feb 02, 2009
Sign up for the webcast and you will learn: The strategic benefits of a robust information infrastructure for performance management, How to take immediate action if your operating reporting has data latency challenges, How to drive broader adoption in the business by addressing critical data challenges, Why the combination of IBM and Cognos, an IBM company, accelerates the delivery and quality of the information needed to drive business performance.
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ibm, business optimization, performance management, cognos, robust information infrastructure, data latency, data quality challenges, data fragmentation, critical data challenges
    
IBM
Published By: Art Technology Group, Inc     Published Date: Feb 02, 2009
Written by: Forrester Research and Sponsored by:  Art Technology Group, Inc. In 2008, contextual, task-related help means more than a toll-free number on a booking page or a FAQ section on your Web site. It means being more relevant and personal and helping travelers in the channel they prefer immediately so they aren't driven to other channels - or worse, a competitor's site.
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art technology group, travel ebusiness, interactive support, call center help, customer support, online chat, gen x, gen y, interactive chat agent, @aquila’s miq interactive, atg, nextit
    
Art Technology Group, Inc
Published By: Tripwire     Published Date: Jul 08, 2008
The Tripwire Enterprise solution provides organizations with powerful configuration control through its configuration assessment and change auditing capabilities. In this white paper, learn how with Tripwire Enterprise, organizations can quickly achieve IT configuration integrity by proactively assessing how their current configurations measure up to specifications as given in ISO 27001. This provides immediate visibility into the state of their systems, and through automating the process, saves time and effort over a manual efforts.
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tripwire, iso, iso 27001, security, compliance, comply, isms, information security
    
Tripwire
Published By: Adaptive Growth     Published Date: May 14, 2008
Projects to implement ERP tend to be difficult, expensive and drawn-out. They are often full of painful surprises and overrun budgets and schedules that were extravagant in the first place. They fail entirely in an alarming number of cases.  Why this should be so is not immediately apparent. If we list, at a fairly high level, the tasks required to implement an ERP system in a company that’s already familiar with ERP practices, what we see is a significant but not daunting amount of work.
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erp, project management, adaptive growth, enterprise applications
    
Adaptive Growth
Published By: Salesforce.com     Published Date: Mar 11, 2008
This 34 page guide readies you for a Salesforce Mobile rollout. Salesforce Mobile helps your mobile teams succeed by keeping them in touch with the latest data, whenever and wherever they need it, directly from mobile devices. With Salesforce Mobile, field professionals are prompted to log information directly in Salesforce or AppExchange apps immediately after important customer calls, emails, and appointments, so critical information is logged in near real time.
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salesforce, crm, customer relationship management, sales tools, collaboration, smart phones, blackberry, appexchange, salesforce mobile
    
Salesforce.com
Published By: WebEx Communications     Published Date: Dec 14, 2007
The Internet is revolutionizing technical support. But, this efficiency often comes with a price in customer satisfaction. Customers expect to be able to solve their own problems or immediately communicate with a person who can make things right. But too often, these expectations aren't met. What's needed is a new class of software: web-based Automated Contact Distribution.
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remote support, contact management, customer, customer service, customer support, online support, online help desk, help desk, crm, webex
    
WebEx Communications
Published By: Advantix Communications     Published Date: Oct 26, 2007
Today, most healthcare professionals carry mobile phones. These phones are capable of sending and receiving text messages; immediately, non-intrusively and cost effectively. Text messaging has opened up a revolutionary way for healthcare organizations to interact with their health care staff.  This document will help the reader to understand the costs associated with current staffing organizations' communications and identify a cost effective alternative.
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nurse communications, sms for healthcare, sms for health care, text messaging communications, cell phone messaging, cellphone messaging, mobile phone messaging, health care text message, healthcare text message, health care professionals, healthcare professionals, health care communications, healthcare communications, health care messaging, healthcare messaging, healthcare technology, health care technology, wireless healthcare, wireless health care, nurse communication
    
Advantix Communications
Published By: InsideCRM.com     Published Date: Aug 13, 2007
In the market for a CRM? This white paper outlines the general benefits and drawbacks of hosted vs. on-premise CRMs and lists the basic features to look for in your hosted solution. With an up-to-date overview of the CRM market and a rundown of the general costs of various CRMs today, you'll be prepared to start looking for your new solution immediately.
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crm, customer relationship managment, crm tool, crm tools, buying guide, collaboration, customer management, contact management, records management, salesforce, sales software, sales tools, marketing, operations, insidecrm, inside crm, insidecrm.com, tippit
    
InsideCRM.com
Published By: Infor     Published Date: May 25, 2007
Given the potential for SOA to solve pressing business problems, it’s inevitable that most companies will begin adopting SOA constructs within the next year or two. As they move to SOA, the approach they choose will have both immediate and long-term effects on their ability to support and adjust their ecosystem to meet future business requirements.
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soa, service oriented architecture, service-oriented architecture, business management, business process management, bpm, customer service, infor
    
Infor
Published By: KACE     Published Date: Nov 14, 2006
This Enterprise Management Associates (EMA) white paper takes a close look at automated IT management, especially for  medium-sized businesses.
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it management, ema, enterprise management associates, automated it, it automation, smb, smbs, network management, manual it management, kace, security, remote network management
    
KACE
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