Thrill customers and empower employees with omni-channel, socially-infused digital experiences to drive better business outcomes
IBM Customer Experience Suite features rich, integrated capabilities for managing web content, rich-media assets, real-time social communications, robust customer self-service capabilities, business analytics and mobile device delivery
IBM Employee Experience Suite enables employees to easily find and share relevant information across multiple platforms, diverse geographies with multiple languages, and within the context of business applications
Former Intel CEO Andy Grove once coined the phrase, “Technology happens.” As true as Grove’s pat aphorism has become, it’s not always good news. Twenty years ago, no one ever got fired for buying IBM. In the heyday of customer relationship management (CRM), companies bought first and asked questions later.
Nowadays, executives are being enlightened by the promise of big data technologies and the role data plays in the fact-based enterprise. Leaders in business and IT alike are waking up to the reality that – despite the hype around platforms and processing speeds – their companies have failed to established sustained processes and skills around data.
IT organizations are constantly faced with the challenge to produce high-quality solutions with a lower total cost of ownership (TCO). With the growing recognition that open source software provides quality, stable solutions, migrations of existing enterprise applications to products such as JBoss® Enterprise Application Platform have become increasingly popular.
JBoss Enterprise Application Platform provides a holistic solution that includes tools for such business challenges as business process management, enterprise application integration, and serviceoriented architectures (SOA), enterprise portals, and data services solutions.
This brochure looks at how you can accelerate and simplify application delivery. IBM PureApplication is the fastest and simplest way to cloud-enable, deploy, manage, and move applications and middleware across your hybrid cloud.
IBM’s 2015 annual February customer conference was a massive event combining multiple conferences of yesteryear. This EMA impact brief discusses IBM’s hybrid cloud strategy at a high level with particular focus on IBM’s latest announcements related to the PureApplication portfolio.
What if your organization could take advantage of emerging business opportunities by deploying new applications faster? With IBM PureApplication solutions, companies can build and use a cloud environment faster, easier and with less risk to better engage with their customers and partners.
This book helps you understand DevOps and how your organization can gain real business benefits from it. You also discover how a holistic view of DevOps that encompasses the entire software delivery life cycle.
This paper will explore best practices for identifying and eliminating seven types of waste: Waiting, handoffs and task switching, motion, extra processes, extra features, partially completed work and defects.
This paper explores why your business needs the latest operational decision management (ODM) solutions to help turn data insights into action. Discover how IBM Operational Decision Manager software and the IBM Business Process Manager platform work together.
IBM Rational DOORS Next Generation is the latest requirements management tool, designed for collaboration and to provide a single platform for managing requirements to help project teams work more effectively.
This paper explores why your business needs the latest operational decision management (ODM) solutions to help turn data insights into action. Discover how IBM Operational Decision Manager software and the IBM Business Process Manager platform work together to: *Recognize patterns that suggest opportunity or risk *Create and shape business events by automating decisions *Bring more dimension and precision to decision making by applying analytics to big data *Help you implement the right business processes by understanding data in context.
The Smarter Process platform is IBM’s solution for reinventing business operations in a way that infuses every process with intelligence and expertise to deliver greater customer centricity, which in turn fuels top-line growth.
Read Gartner Inc.'s latest report on Digital Commerce solution providers and learn how IBM's capabilities, strategies, strengths and challenges stack up against others. Understand the key capabilities of a digital commerce solution, and learn why IBM is cited as a leader.
Learn how IBM Watson Health clinical application advisors helped Floyd Health Care System take full advantage of the platform’s many benefits.
As part of its journey toward population health management, Floyd wanted to optimize the way it used the IBM® Phytel® solution from IBM Watson Health™ and take advantage of its analytical tools.
With help from an IBM Watson Health clinical application advisor, Floyd expanded its IBM solutions and used their unique capabilities to progress toward a more robust population healthcare model by adding care coordination activities and improving key process measures.
Adopting new mobile applications usually brings with it legitmate concerns related to security and risk mitigation. This technical white paper explains how IBM MobileFirst Platform can address some of the unique security challenges of mobile applications by helping you to:
- Protect on-device data through encryption, offline authentication and other security features
- Integrate IBM MobileFirst Platform with your existing enterprise security infrastructure
- Prevent the mass distribution of tampered copies of your original application
- Enforce security updates to your mobile applications
IBM Compose Enterprise delivers a fully managed cloud data platform on the public cloud of your choice - including IBM SoftLayer or Amazon Web Services (AWS) - so you can run MongoDB, Redis, Elasticsearch, PostgreSQL, RethinkDB, RabbitMQ and etcd in dedicated data clusters.
Forrester Consulting study that explores the hypothesis that modern businesses require enterprise content management (ECM) platforms that can offer faster deployment capabilities and operational flexibility in order to meet their shifting business objectives.
This video explains the integrations from IBM StoredIQ and Box that enables data cleanup and discovery. Learn how StoredIQ fits into the solution platform from IBM to help manage and mitigate risk with the use of Box's cloud solution.
Read how IBM Maximo provides a single work and asset management platform that enables operations to quickly see recurring issues, automate escalation and communication, and maintain comprehensive asset histories for governance requirements.
IBM Maximo Asset Management helps healthcare providers track, monitor and manage the increasing variety of assets on which clinical outcomes and patient care depend. It provides a fully integrated software technology platform, allowing a clear view of information on all assets.
DatacenterDynamics is a brand of DCD Group, a global B2B media and publishing company that develops products to help senior professionals in the world's most ICT dependent organizations make risk-based infrastructure and capacity decisions.
Our portfolio of live events, online and print publishing, business intelligence and professional development brands are centred on the complexities of technology convergence. Operating in 42 different countries, we have developed a unique global knowledge and networking platform, which is trusted by over 30,000 ICT, engineering and technology professionals.
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