Published By: Genesys
Published Date: Feb 08, 2019
A recent study from Knowlegde Executive clearly shows that that the deployment of cloud-computing technology in the African contact centre industry is growing with organisations adopting hosted, virtual and Contact-Centre-as-a-Service (CCaaS) solutions. Download at this page the report with all results.
Get the full study results to get insights on:
The impact on customer and employee engagement
The main pain points & challenges
The technology service provider check list
Find out why over 50% of African contact centres have adopted a cloud model
Citrix and Google are collaborating to bring the
best, most secure way to deliver virtual apps
and desktops from Google Cloud. The Citrix
Workspace solutions traditionally installed on
data center servers—including Citrix Virtual
Apps and Desktops, Citrix Networking, and Citrix
Content Collaboration (formerly known as Citrix
ShareFile)—are now enabled on Google Cloud
Citrix enables customers to choose the
workload deployment option that best aligns
with their enterprise cloud strategy and offers
a variety of ways to securely deploy Citrix
solutions to meet unique application needs.
Whether deployed on-premises, cloud-hosted,
as a Citrix Workspace service, or with a service
provider—customers choose how much and
which components of app workloads to
manage and when and where to securely
deploy business apps, data, and desktops.
Hosted VoIP may appeal to companies that don't want to invest scarce resources in operating their own internal telephony system. However, given the primary role of voice communications for business, companies have to ensure that a provider's service wil meet day-to-day needs and provide excellent reliability. Download this complimentary eBook to discover the six questions that companies must ask and answer before they migrate to a hosted VoIP provider. It also provides insight into how to calculate the cost of a hosted service and whether potential customers will want to add collaboration capabilities to the voice service.
Download this white paper to learn six reasons why XO UCaaS is the right hosted solution for your business:
- Lower your 'total cost of ownership'
- Business continuity assurance
- Eliminates obsolescence
- Always the right size
- Focus your IT team on business performance
- Empower a fully distributed and mobile workforce
Effective security for cloud-hosted web applications requires full visibility into the environment in which the apps live and the potential exposure to vulnerabilities — and to do so consistently, while proactively monitoring for attacks without causing delays in application development and delivery.
Cloud adoption means that a focus on perimeter security is not sufficient and may even be obstructive, because it can impact application performance and availability.
Similarly, relying on your cloud service provider’s security services is insufficient; any provider will tell you that securing the cloud environment is a shared responsibility between cloud service provider and customer, and the responsibility for specifically securing web applications is the sole responsibility of the customer. And although the industry as a whole has become better at protecting lower-level network and server resources, as attackers look for targets, they are moving up the application stack.
Published By: Concentric
Published Date: Mar 27, 2009
Email, calendaring, collaboration, and mobility solutions are moving from corporate data centers to service provider networks. Service providers can realize far greater economies of scale than most businesses and deliver higher levels of service to more users at a lower cost; in fact, the fewer the users, the higher cost for each. Concentric Hosted Exchange is a fast, reliable and affordable solution for email, calendaring, collaboration, and mobility based on Microsoft® Exchange Server 2007 Service Pack 1 (SP1) and Microsoft Outlook® 2007. Concentric Hosted Exchange provides all of the benefits of Microsoft Exchange and Outlook 2007 without the up-front infrastructure costs or ongoing overhead.
Published By: Arkadin
Published Date: Sep 11, 2013
Unified Communications (UC) transforms the workplace, making it more productive, efficient and effective. Hosted UC service providers remotely deliver and manage various communications services using shared resources enabling customers to consolidate and outsource much, or possibly all, of their communications and collaborations needs for a fixed monthly cost. This whitepaper details the top reasons to consider a hosted unified communication solution for your enterprise.
Published By: Intermedia
Published Date: Nov 10, 2008
Microsoft Exchange is the leading business email and collaboration solution for the small,up to the large, business markets, and this whitepaper compares the security of Microsoft Exchange Services deployed in-house versus a hosted model with SaaS service providers. By choosing Intermedia as their Hosted Exchange SaaS Solution Provider, businesses can achieve email and total messaging security, as well as a piece of mind, by leveraging Intermedia’s infrastructure and experience with running a secured messaging platform.
Download this side-by-side comparison guide that breaks down the industry's top 15 CRM players (including Salesforce.com, RightNow Technologies, NetSuite, Microsoft, Entellium, SugarCRM and Oracle) so you can quickly and easily compare the features and costs of each. Learn more today!
Hosted security is an efficient and cost-effective solution for many midmarket organizations. Learn how to evaluate hosted security services, and make a business case for reliable security with predictable costs.
Published By: SilverSky
Published Date: May 22, 2014
Are you looking for a Microsoft Hosted Exchange Provider? Want to see how the providers in this space stack up? The Radicati Group provides vendor analysis and reveals the Trail Blazers, Specialists, Mature Players and Top Players in this report.
DatacenterDynamics is a brand of DCD Group, a global B2B media and publishing company that develops products to help senior professionals in the world's most ICT dependent organizations make risk-based infrastructure and capacity decisions.
Our portfolio of live events, online and print publishing, business intelligence and professional development brands are centred on the complexities of technology convergence. Operating in 42 different countries, we have developed a unique global knowledge and networking platform, which is trusted by over 30,000 ICT, engineering and technology professionals.
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