Published By: FireEye
Published Date: Mar 05, 2014
From sophisticated new forms of malware to nation-state sponsored attacks and the advanced persistent threat, cybersecurity incidents have evolved at a rapid pace and are taking down entire networks, successfully stealing sensitive data and costing organizations millions to remediate.
In this white paper this report, you'll receive a comprehensive overview of survey results and expert analysis on:
The top security threats for global organizations in 2013;
The largest gaps in organization's detection and response to threats;
How these gaps will be filled in the coming year - new staff, tools or services;
What organizations must do to stay ahead of these advanced threats.
Microsoft is a leading global technology platform and
productivity company headquartered in Redmond,
The company’s B2C customers are served by Microsoft’s
Consumer Support Services, which has a network of global
support centers (provided by Business Process Outsourcing
Companies) located in many regions and countries, including
North America, Europe, Latin America, India, and Philippines.
These centers employ thousands of agents, providing
customer assistance in many languages.
Today, the global marketplace isn't just for giants in the professional services industry. Organizations of all sizes are globalizing operations with a little help from web-based meeting and collaboration tools.
This new Service Performance Insight explores why professional service organizations are increasingly relying on remote service delivery and collaboration tools to expand geographic reach, attract the best talent and increase satisfaction - all while reducing costs.
The need to bridge the gap between traditional IT services and cloud application delivery is vital. This HPE Pointnext blueprint guide examines the critical global business services and IT technology best practices for enabling cloud-native applications—from DevOps practices to underlying infrastructure. The blueprint helps IT teams accelerate the development and delivery of cloud-native applications.
Organizations are running their business on exponentially more data, created by more users, from different devices, and through different IT services and digital processes. While some data growth is fueled by new applications, it also arrives increasingly from non-traditional IT sources, including digital media, machines, and edge devices. Edge IoT devices are generating a massive amount of data that must be managed, monitored, stored, and analyzed. Deciding where to perform each of these functions is critical to supporting new data-driven global business services and processes. This blueprint from HPE Pointnext, the Services division of HPE, is based on real-world experiences from many customers across a range of industries on how to leverage flash storage modernization.
IT services such as mobile devices, smart applications and cloud-based services are transforming the way we live, work and communicate. Global technology services and businesses are embracing digital transformation, introducing Intelligent Spaces to unleash worker productivity and accelerate the pace of business. The workplace plays a critical role in an organization’s digital transformation. Forward-looking organizations recognize that you can’t build a digital business without building a digital workplace.
"MVP ASSET IN STORAGE CAMPAIGN
• HPE enhanced the perception of SimpliVity's supportability and stability by leveraging the global go-to-market reach and capabilities of HPE and its channel partners.
• SimpliVity delivers robust data services, such as in-line global compression and deduplication combined with an integrated backup solution and rapid disaster recovery capabilities for operational simplicity and cost reduction.
• The HPE ProLiant DL380 installed base and global market acceptance make SimpliVity one of the top choices as an HCI platform for existing HPE customers."
Discover, map, and optimize assets to streamline global data centers, speed audits, slash costs: Using HP’s Business Services Management portfolio, GE Capital has realized an $8 million annual savings through data center consolidation. Find out how they addressed their key IT challenges of data center simplification, asset management and capacity management. GE Capital is the financial services unit of the American conglomerate General Electric. GE Capital provides commercial lending and leasing, as well as a range of financial services.
HP, a $120 billion company with five major business lines and an employee base of more than 300,000 people, faces many of the same IT challenges as other global enterprises at hyperscale: it must accommodate ever-increasing demands for business services without allowing its IT costs to spiral out of control. So the company embraced a solution from its own hardware portfolio: HP 3PAR StoreServ Storage, modern Tier-1 storage for mission-critical IT-as-a-Service (ITaaS) and cloud environments. And the benefits of implementing this storage solution have been substantial, including increased storage capacity and density, as well as more agile, responsive IT services that better meet HP’s business needs.
Diversified Agency Services serves a global network of marketing services and specialty communication companies. To provide its internal customers and their clients with safe, secure access to applications and services, DAS worked with HP on a multi-year project to consolidate its IT networks and implement HP SDN cloud-enabled networking. These steps have vastly simplified DAS IT operations, enabling it to deliver a faster, more agile, and more secure network. Read this case study to learn more.
Cloud computing is a model for enabling ubiquitous, convenient, on-demand network access to a shared pool of configurable computing resources (e.g., networks, servers, storage, applications, and services) that can be rapidly provisioned and released with minimal management effort or service provider interaction.
At the time this definition was published, “cloud” was already part of industry parlance, and was beginning to take root in the general lexicon. Additionally, global business spending for infrastructure and services related to the cloud had topped $78 billion. This year, enterprise spending on the cloud will reach an estimated $174 billion, and is expected to climb to $235 billion by 2017.2 Inevitably, as both business IT and consumer mindsets evolve toward the cloud in coming years, we will continue to witness dramatic growth in IT products in some areas, and significant reductions in other areas—resulting in a reshaping of the industry as a whole.
So, you want to take your company global? For many organizations, forward growth means international expansion. While you may recognize the need for this growth, making it happen is another matter.
In order to expand into new markets, you’ll need to identify your growth strategy, navigate unclear rules and regulations, understand cultural differences, and so much more. There are many complex considerations when growing your business globally – many of which you didn’t need to address in order to grow domestically.
The materials contained in this website are not intended for audiences located outside of the United States. This site does not intend to collect personal information about persons located outside the US and no marketing or services are directed at individuals located in the European Union.
Content is Sponsored by HSBC
In today's rapidly changing business environment, it's important to be ready to respond to every risk or opportunity. In this white paper, you'll learn how to determine risks, calculate impact, evaluate your current structure’s response and test overall resilience. Then you'll see how IBM can help you combine several risk management strategies into a single integrated one, so you’re better able to respond to the threat of disaster and stay ahead of the competition.
Financial services companies face an array of demanding and ongoing challenges—global competition, mergers, acquisitions, converging service offerings, and an imperative to build and maintain customer loyalty. This white paper explores the landscape of operational risk in the financial services industry, and suggests ways an IBM Maximo IT asset management solution can reduce IT and operation risk while adding strategic benefits.
The information agenda is intended to map out corporate business and technology goals and to create a roadmap to ensure that companies can leverage their corporate information as a strategic asset in the pursuit of these goals.
The global financial crisis of 2008 still reverberates today. Sluggish economic growth, stricter regulatory requirements and rapidly changing consumer behavior are placing unprecedented demands on the banking industry. In recent years, banks – particularly those with substantial retail operations – have relied on the lethargy of their customers to maintain their business. Customer loyalty has been based more on proximity of local branches and convenience of ATM networks than the quality of customer care or products and services priced and tailored to a bank’s best customers. In response to the financial crisis, banks have focused on wringing complexity and costs from their systems – exacerbated by mergers and acquisitions – while dealing with new and tighter regulations. Yet, their traditional “one-size-fits-all” mass-marketing approach to customers has remained constant.
The insights provided by more than 700 Chief Human Resource Officers around the world show how workforce investment is shifting. Companies are beginning to focus more on growth, expanding into new markets and offering new products and services. But to make the most of potential growth opportunities in today’s dynamic global marketplace, organizations need to find ways to address the “borders” that are currently impeding their workforces.
Based on the key capability gaps revealed in this study, we believe organizations should focus on three critical workforce imperatives: cultivating creative leaders, mobilizing for speed and flexibility and capitalizing on collective intelligence.
A transformation is taking place in how people interact and how relationships form and develop and this is changing the way we socialise, the way we work and the way we engage with our customers. The new normal is that customers are leading the conversations that define your brand, competitors are crowd-sourcing ideas to bring new offerings to market and employees are using social media in all facets of their lives, including work.
This shift in technology and human behaviour presents an opportunity for organisations to improve everything from reinventing customer relationships to how work gets done. A Social Business embraces networks of people to create business value and activates networks of people that apply relevant content and expertise to improve and accelerate core and ad hoc processes, delivering unprecedented return for the time invested.
This ebook presents an overview of the B2B integraiton landscape: its challenges, its opportunities, and the approaches that leading organizations follow in developing a robust and scalable EDI solution. It also summarizes the IBM B2B Cloud Services offering, with real-world examples of how companies are leveraging the IBM Cloud to Excel amid escalation global complexity, demand volatility and new customer requirements.
Though the global economy is still shaking off the effects of the past and current financial crises, banks in both the emerging and developed economies have an opportunity to manage enormous capital growth and wealth creation. To regain customer confidence and earn their slice of the increasingly competitive market, banks must transform themselves by jettisoning old, product oriented operating models to become a client centric operation. Read this insightful paper from IBM Global Business Services to understand how banks can effectively use the information they have and become truly customer centric by re-organizing their operations around customer differentiation, pricing, product bundling, channel consistency and customer engagement.
IDC collected and analyzed data on 11 MSSPs within the 2014 IDC MarketScape worldwide managed security services market assessment. While the market arena for MSS is very broad and there are many suppliers that offer these services, IDC narrowed down the field of players that participate in worldwide MSS based on the following criteria: Service capability across the MSS life cycle; Revenue and Geographic presence.
This report details our findings about how well each vendor fulfills our criteria for constructing an online collaboration service and where they stand in relation to each other. Forrester chose to evaluate the overall strategies of these providers across criteria like global footprint, service-level agreements, mobile support, enterprise readiness, and more. This report and associated Excel model highlight the key criteria CIOs and their staffs should evaluate when looking at prospective providers of online collaboration services.
Download now to learn more!
DatacenterDynamics is a brand of DCD Group, a global B2B media and publishing company that develops products to help senior professionals in the world's most ICT dependent organizations make risk-based infrastructure and capacity decisions.
Our portfolio of live events, online and print publishing, business intelligence and professional development brands are centred on the complexities of technology convergence. Operating in 42 different countries, we have developed a unique global knowledge and networking platform, which is trusted by over 30,000 ICT, engineering and technology professionals.
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