Industry 4.0 holds immense opportunities for future-focused businesses. However, many companies do not know where to start. Read how companies like Dyson, Infineon, HP and ABB have digitalised their operations from Singapore.
With privacy breaches becoming increasingly common, many organizations look to SSL as a way to protect the integrity of their data online. However, the implementation of a comprehensive SSL strategy comes with its own challenges of visibility, performance and scale. Through proper planning and deployment, a strong SSL strategy mitigates the risk of breaches. Once the strategy is in place, the site will be positioned for future security, scalability, and reliability, putting the focus where it really matters--moving business forward.
Published By: Genesys
Published Date: Jun 19, 2019
Success is defined by the quality of your customer relationships. Outdated infrastructure hinders your ability to deliver consistent service across all channels and touchpoints. With rising customer and business demands, you might not have time to wait and see what long-term options a vendor will offer, and when.
Proven, market-leading customer experience solutions let you optimize customer engagement across existing channels. And with a partner who’s focused on both innovation and your success, you can future-proof your business as it evolves. Read this executive brief to learn how to incorporate an open, stable and proven customer experience platform—and provider.
Discover the advantages of a proven prescriptive migration methodology that will guide your successful customer experience transformation, including:
Establishing a solid foundation for customer engagement channels and touchpoints as they emerge
Extending omnichannel engagement across departments and processes outside of
Published By: Genesys
Published Date: Jun 19, 2019
Contact center technology plays a major role in the success of your customer experiences and business operations. Having the optimal solutions, infrastructure and provider in place are fundamental to meeting current and future goals and expectations.
If you’re struggling with outdated contact center systems that limit channels and customer information, the best path forward is to migrate to a solution that lets you overcome those technology limitations. And the first step is to download this comprehensive checklist to evaluate key solutions and vendor considerations.
You’ll learn how to:
Identify business goals and outcomes that are most important for your organization
Evaluate deployment options based on necessary flexibility and capabilities
Understand your technology needs and priorities
Assess vendor viability
The future of work is mobile. Liberated by the internet and new mobile solutions, more and more businesses are embracing flexible working arrangements in which employees work from wherever they want. Smart businesses utilising flexible working
know that it’s no longer about the hours you work—it’s about results. These businesses are freeing themselves and their employees from the burden of counting hours and minutes worked, and are now focusing on output.
Published By: MuleSoft
Published Date: Jul 13, 2018
"Omnichannel is becoming more than connecting system A to system B - but rather preparing for the future as new channels continue to arrive. By leveraging an API-led approach, organizations can develop more meaningful (and valuable) relationships with their customer and improve customer engagement—moving beyond transactions through multi-channel engagement.
This whitepaper outlines why and how to develop an omnichannel strategy. Accenture and MuleSoft are uniquely positioned to help companies realize the revenue potential and capture the operational synergies of an omnichannel strategy.
Read this whitepaper to discover:
-How API-led connectivity leads to developing an omnichannel strategy
-Case studies of Accenture and MuleSoft customers who achieved strong business outcomes with omnichannel
-How to accelerate the omnichannel journey with an application network"
Snapfish is the world's No. 1 online photo service, with more than 60 million members in 20 countries and more than 5 billion unique photos stored online. Its previous storage infrastructure was not able to meet Snapfish's existing and future needs. The company was looking for a storage solution that would offer extreme scalability, flexibility, reliability, improve performance, balance performance and capacity with affordability, and meet its business needs for partnering. Read this case study to learn how Snapfish built and has maintained a highly scalable, affordable, high-performance storage architecture that has kept up with customer demand.
This report outlines the future look of Forrester’s solution for security and risk (S&R) executives working on building an identity and access management strategy for the extended enterprise. We designed this report to help you understand and navigate the major business and IT trends affecting identity and access management (IAM) during the next five years. IAM in 2015 has become a tool not just for security but also for business agility. Competitive challenges push businesses into the cloud and encourage mobile device use even without full-fledged access controls in place.
The cloud is no longer just for deploying software – it’s now transforming the way companies physically secure their business. Learn how you can future-proof your business and secure your company with the flexibility of the cloud and the latest security know-how.
Download this white paper on how cloud ERP can help IT meet rapidly evolving business needs.
As an IT leader, a lot is being asked of you: drive transformational change, get the most out of your current IT investments with even higher performance, and be the strategic advisor to your business partners. What if you could transform your company's future by increasing the flexibility and agility of your IT infrastructure to support the rapidly evolving needs of your business? Read this paper to discover how modern enterprises like Williams-Sonoma and Knowledge Universe have adopted new ERP strategies to support their growth.
In this paper you will learn:
The challenges facing IT and how to evolve your IT architecture to support the modern business.
A new strategy for the enterprise involving ERP that increases the flexibility and agility required to add new business models, integrate acquisitions and support innovation.
Answers to frequently asked questions when modernizing IT.
Published By: MuleSoft
Published Date: Oct 13, 2015
In this paper we’ll discuss how enterprises can connect legacy systems to the cloud to create a hybrid ecosystem. We’ll learn how solutions like enterprise service buses (ESB), and integration platforms as a service (iPaaS) can address present integration challenges and help IT executives future-proof their companies. The best practices covered in this paper will help businesses with both evaluation and implementation of a successful hybrid integration strategy.
In the U.S. alone, companies spend more than $15 billion annually on leadership training programs. Yet, 71 percent of organizations do not feel that their leaders are prepared to lead their organizations into the future. Download this guide to learn how to help leaders adapt to evolving business challenges.
Selecting the right server for your business-critical applications is an investment in the future of your business. This datasheet explores the IBM System x3650 server, and shows how it can save energy costs, help you manage growth and complexity, and protect valuable IT investments.
IDC studied 14 mobile and fixed-line service providers that implemented Tivoli Netcool and found that IBM Tivoli Netcool can help in big ways. It reduces costs by improving operational efficiencies and still allows you to deliver a high-quality custom management.
This white paper provides an overview of the growing opportunities for EDI managers and coordinators. It highlights how their role can change from being responsible for implementation of technologies for operational activities to being infrastructure leaders. It shows how they can deliver increased efficiencies and velocity for value chain automation, which increases visibility, control and agility for a business.
Download this white paper now and learn high level definitions, opportunity identification, and future potentials for: Service Oriented Architecture (SOA), Enterprise Resource Planning (ERP) Anytime, Anywhere Availability, Mobile Devices, Web 2.0, and Report Cards or Balanced Scorecards as a Business Intelligence (BI) capability.
With the support of SAS, the Internet of Things Institute developed the 2017 Internet of Things ROI Research Study to gather real-world insights, lessons learned and future guidance from current users of IoT technology and advanced analytics. This selective sample of IoT users offers valuable insights to both IoT innovators and organizations still waiting to see how the technology evolves before investing.
Multiple business layers and functions have input into IoT decision making. Discover which layer was most critical to success for those organizations that have achieved the highest percentage of their targeted ROI. Learn about the main drivers of success for IoT users achieving higher returns. Lastly, the results highlight six primary factors that can undermine an IoT initiative and how they can be prevented.
Published By: TeamQuest
Published Date: Apr 09, 2014
CIOs want IT to demonstrate business value, but only 27% of those surveyed believe IT contributes to the company's strategic business goals. Find out how IT can effectively measure cost and value, properly plan for future business successes, and focus on business goals in this special report from Computer Weekly.
Databases and information management systems let you describe, categorize, store, modify and analyze data. What if you could do the same with decisions? Your systems could learn from previous choices and manipulate them to fit new parameters to intelligently mold future decisions made by executives, everyday business users and even your systems to optimize outcomes. Read this a specially selected excerpt from James Taylor's new book, "Decision Management Systems: A Practical Guide to Using Business Rules and Predictive Analytics" to discover the guiding principles for building decision management systems that can help your organization differentiate itself from the competition at virtually every decision point.
Is email dead? Not if it's still one of the top collaboration tools in business. IDC estimated there were over 400 million corporate email boxes in 2010 alone, with continued growth through at least 2014.
Experian® and Moody's Analytics® just released their quarterly report on small businesses and the results provided deep insight into the future of the U.S. economy. To understand how your business may be impacted, download the full report for free today!
Published By: SunGard
Published Date: Aug 13, 2012
Whether your business is involved with it yet or not, cloud computing will play a significant role in the future of IT: it has already been enthusiastically embraced by small and medium sized businesses and its potential is also being accepted and exploited by larger enterprises.
As organizations look for more ways to increase productivity and profitability, human resources departments are being asked to provide more strategic input to executives. Doing so requires tools that improve access to timely, accurate information for enhanced business decision making. If you don’t have a human resource management system (HRMS), HR can end up spending too much time on repetitive day-to-day tasks like paperwork while struggling to deliver meaningful workforce insights. The right HR management software can help the HR team increase control over employee data, optimize productivity, and take employee engagement to the next level, so you can deliver the future workforce your organization needs to succeed. This white paper discusses the five areas to keep in mind when evaluating solutions to find an HRMS that’s a good fit for your business.
Published By: VMTurbo
Published Date: Mar 25, 2015
Intelligent N+X Redundancy, Placement Affinities, & Future Proofing in the Virtualized Data Center
Virtualization brought about the ability to simplify business continuity management in IT. Workload portability and data replication capabilities mean that physical infrastructure failures no longer need impact application services, and they can rapidly be recovered even in the event of complete site failure.
However, Enterprises and Service Providers face new challenges ensuring they have enough compute capacity in their virtualized data centers to support their business continuity requirements, while at the same time not over provisioning infrastructure capacity resulting in unnecessary capital expenditure.
DatacenterDynamics is a brand of DCD Group, a global B2B media and publishing company that develops products to help senior professionals in the world's most ICT dependent organizations make risk-based infrastructure and capacity decisions.
Our portfolio of live events, online and print publishing, business intelligence and professional development brands are centred on the complexities of technology convergence. Operating in 42 different countries, we have developed a unique global knowledge and networking platform, which is trusted by over 30,000 ICT, engineering and technology professionals.
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