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Results 351 - 375 of 770Sort Results By: Published Date | Title | Company Name
Published By: Genesys     Published Date: Jun 08, 2018
Artificial Intelligence (AI) is staggering in its speed of handling simple requests and automating conversations. But AI solutions are not enough for the best customer experiences. Human emotions sometimes demand the human touch that only live agents can provide. Kate, Customer Experience AI by Genesys, combined with the power of human touch can improve customer experience, empower employees and dramatically reduce costs. This seamless combination of AI technology and humans, or “Blended AI by Genesys,” addresses the entire customer journey for the best possible outcomes. Download the eBook and learn how Kate and Blended AI lets you: • Personalize self-service • Connect customer conversations • Create smart agent experiences • Start small and deploy fast with Microapps
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ai solutions, customer experience
    
Genesys
Published By: Monotype     Published Date: Mar 28, 2017
Your brand may have throngs of fans and followers — people who “Like” or “Follow” a particular page or account. While these metrics are certainly important, they don't always equate to obvious value for your brand. The followers who are so passionate that they're creating branded content and advocating for you are the ones to focus on. Advocates are one of the best, most cost effective ways to drive business, hands down. Advocates are users with a true connection, passion and commitment to a particular brand or product. Advocates drive action, not just awareness, and unlike paid advertisers, they advocate because they want to. The second a customer becomes so invested in your brand that they share the love with their networks, they become your best marketer.
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swyft, branding, brand advocates, consumer, purchase intent, content, media
    
Monotype
Published By: Kronos     Published Date: May 30, 2018
Learn how your organization can develop a high-performance workforce that drives bottom-line results with this Time and Attendance Solution Guide. • Get the most from your workforce — and your budget — as you gain valuable insight • Ease the compliance challenge and ensure workplace fairness • Boost productivity by empowering employees to do more with less Download the guide to see how Kronos Time and Attendance can help your organization engage the workforce, control labor costs, minimize compliance risk, and improve workforce productivity.
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Kronos
Published By: CA Technologies EMEA     Published Date: May 23, 2018
Growing your enterprise is an ongoing priority. And, as the application economy continues to expand, it’s likely that you’re looking at digital business initiatives to fuel a significant portion of that growth. Among the most promising objectives of such a strategy are: • Providing superior digital experiences for consumers though mobile • Expanding markets and revenue streams through multiple channels • Connecting employees and partners to enterprise data anywhere, anytime • Launching innovative new services for the Internet of Things (IoT) Successfully executing a digital strategy requires the ability to launch new apps and coordinate your digital presence with partners. Application Programming Interfaces (APIs) create the connectivity required to share enterprise data and digital content with those apps and partners over the Internet. APIs are a critical component of digital business—empowering developers to build apps across any channel and enabling partners to incorporate your dat
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CA Technologies EMEA
Published By: CA Technologies EMEA     Published Date: Aug 16, 2018
Listen to experts from CA Technologies and Tumble Road discuss how they can empower you to unlock your data through an agile PPM solution. They will run through: - The changed need for data insight - Unleashing the power of BI - The value of the CA PPM & power BI combination
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CA Technologies EMEA
Published By: Forcepoint     Published Date: May 14, 2019
In Philip K. Dick's 1956 "The Minority Report," murder ceased to occur due to the work of the "Pre-Crime Division," that anticipated and prevented killings before they happened. Today, we are only beginning to see the impact of predictive analytics upon cybersecurity – especially for insider threat detection and prevention. Based on user interaction with data, CISOs and their teams emerge as the IT equivalent of a Pre-Crime Division, empowered to intervene before a violation is ever committed. Watch this webcast where we examine the technologies which make predictive analytics valuable, along with ethically minded guidance to strike the balance between vigilance and privacy.
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Forcepoint
Published By: Sprinklr     Published Date: Mar 13, 2018
"It’s more important than ever for brands to have comprehensive social media technology at their disposal. Simply buying a new solution, however, is just the beginning. Today’s brands must deploy social media software so that it allows the highest possible return on investment, empowers them to capture new opportunities, and manage the risks inherent in social media."
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Sprinklr
Published By: Sprinklr     Published Date: Mar 13, 2018
"In 2017, brands spent 98% of their time and resources trying to find customers, and only 2% actually taking care of their customers. In a world where customers are connected, empowered, and in control, brands need to rethink what’s important. Customer care, once the begrudged “cost center,” is becoming a top priority. In this whitepaper, Sprinklr partners with leading customer care executives to discuss the role of people, process, and technology in driving change."
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Sprinklr
Published By: Vehicle Tracking Solutions     Published Date: May 31, 2018
When implementing an enterprise fleet management and telematics solution, enterprise fleets, large and small, see significant value, cost-savings, and operational excellence that result in maximized profits across your organization's bottom line. This guide will assist you in learning about the wide range of benefits from a dynamic enterprise fleet management and telematics software and the latest features empowering fleets to make data-driven decisions that improve safety, efficiency, and productivity to drive long-term quantifiable success.
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Vehicle Tracking Solutions
Published By: Motorola Solutions     Published Date: Jul 02, 2018
We all want our nation’s schools to be safe, secure learning environments where students can realize their full potential. This requires reliable, continuous communication among school personnel, both onsite and district-wide, plus the ability to instantly connect with first responders in an emergency. This seamless communication must be delivered over any network, from any location, using any device. Team Communications from Motorola Solutions provides this seamless integration, helping schools preserve the all-important safety of their students. Team Communications empowers educational institutions to transform how they communicate, enabling individuals to share real-time information to make schools safer and staff more productive. Schools across the U.S. use Team Communications from Motorola Solutions to deliver unified voice and data to administrators, teachers, maintenance, security, coaches, and other personnel, improving decision making, increasing visibility into school activit
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Motorola Solutions
Published By: Motorola Solutions     Published Date: Jun 05, 2019
THE TIME IS NOW TO CREATE AN ENGAGING SHOPPING EXPERIENCE FOR EVERY CUSTOMER. In the world of retail, the customer is always right. That’s why retailers today must ensure their staff is well-informed, well-coordinated, armed and ready with the right information to satisfy customers in stores. Whether it’s a customer’s question about a product or a request for a different size, shoppers expect retail associates to be empowered with accurate answers and attentive service. Above all, stores need to rely on strong communication technologies so retailers can deliver a seamless experience for shoppers and keep them coming back. When retailers create an engaging experience, customer interactions turn into transactions and occasional buyers turn into loyal brand advocates. Motorola Solutions Two-Way Business Radios are helping retailers across the nation enhance customer and employee interactions, efficiency and safety both in stores and warehouses – but which business radio model is right for
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Motorola Solutions
Published By: BMC ASEAN     Published Date: Dec 18, 2018
Digital transformation encompasses both technological and human components. While many initiatives focus on ensuring that a company’s multi-cloud infrastructure is agile enough to meet changing demands around cloud mobile, Internet of Things (IoT), and big data, it’s equally important to empower business workers with the modern digital tools they need to be successful today. Artificial intelligence and machine learning can play a vital role on both of these fronts. In fact, 78 percent of CIOs and senior IT leaders are already looking to AI to address complexity,1 and by 2019, 30 percent of IT service desks will utilize machine learning to free up support capacity.2 The magnitude of change has forced companies to take stock of the experience they offer employees. As digital natives3 enter and advance in the workforce, talent retention is now a top priority. These workers expect to have the best tools; 93 percent of millennials cited modern and up-to-date technology as one of the most
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BMC ASEAN
Published By: Five9     Published Date: Jun 14, 2019
An empowered agent workforce that delivers amazing customer experiences makes the difference when customer loyalty is on the line. There is a strong link between customer experience, customer loyalty, and business profitability. That’s why organizations in every industry strive to deliver experiences that customers love. Where is your organization today and how can you lead the digital transformation of customer experience in a way that truly empowers contact center agents to deliver the kind of service that will grow revenue and increase word of mouth about your brand? In this paper, we’ll explore four ways to help you achieve this goal.
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Five9
Published By: Citrix NetScaler     Published Date: May 06, 2013
The Mobile future is here now and a network infrastructure that supports mobile initiatives needs to be flexible and scalable, while delivering uncompromised performance and security. With Citrix XenMobile MDM and Citrix NetScaler, IT can address the full range of enterprise mobility requirements. Here’s a guide to help ensure your enterprise mobile workers are empowered with the full mobility their work requires as well as the ability to use the device of their choice. Take advantage of a complete, robust platform that addresses the full range of mobile business requirements—simply and securely.
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citrix xenmobile, citrix netscaler, mobility, delivery enterprise mobility, citrix, mobility, enterprise applications
    
Citrix NetScaler
Published By: Hitachi Vantara     Published Date: May 10, 2018
The banking industry is being pressured by two new forces simultaneously: an increasingly stringent regulatory environment that requires new levels of data governance, and a shift to digital business processes that introduces new, nimble competitors and empowers customers in new ways. This E-Book is intended to provide information and insights on how banking executives involved in digital transformation can successfully navigate in this new and quickly evolving landscape.
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Hitachi Vantara
Published By: IBM APAC     Published Date: May 12, 2017
With these facts in mind, the need to help different age groups work well together is clear. Younger generations have fundamentally different views about work and the world in general, which can be problematic when they’re expected to work alongside older workers. You must find ways to bridge the gaps between generations, while empowering individual generations to work in the manner that best suits them. Read on to learn more.
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workplace, mobile workplace, mobile environment, remote working, workplace environment, digital transformation
    
IBM APAC
Published By: Entrust Datacard     Published Date: Jul 21, 2014
The proliferation of mobile devices presents tremendous opportunities for organizations to empower employees and increase business efficiency.
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identity guard, cloud services, secure, mobile devices, business efficiency, corporate networks, secure email, security
    
Entrust Datacard
Published By: Entrust Datacard     Published Date: Sep 14, 2018
Are you trying to secure cloud applications, while reducing user friction? With the right technology, IT/Security professionals can empower employees to work securely and efficiently anywhere, anytime. Office 365 is the world’s most used enterprise cloud application, but it’s just one of many applications and services a company might need to authenticate. This white paper explores the widespread use of Office 365, what that means from a security perspective and how a cloud-based authentication solution can enable single sign on for Office 365 and a range of other business-critical services and applications. Learn how to achieve high assurance with a solution that is invisible to your users when you download the white paper, Secure SSO to Office 365 and Other Cloud Applications with a Cloud-Based Authentication Solution.
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authentication, knowledge-based authentication (kba), multifactor authentication, out-of-band authentication, two-factor authentication, identity as a service (idaas), enterprise mobility
    
Entrust Datacard
Published By: F5 Networks Inc     Published Date: Jan 22, 2009
SAP®, the world’s largest business software company, provides a comprehensive range of enterprise software applications and business solutions to empower every aspect of business. Organizations deploying SAP have invested a significant amount of time and money in these powerful applications. By taking advantage of F5’s Application Ready infrastructure for SAP, tested and validated at SAP, organizations can achieve a secure, fast and available network infrastructure that reduces the total cost of operation and increases ROI. And F5’s FirePass SSL VPN, BIG-IP Local Traffi c Manager and WANJet appliance have been certified by SAP for integration with SAP ERP 6.0 based on NetWeaver 7.0.
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application ready network guide, sap, enterprise software applications, network infrastructure, sap, netweaver, soa, application, portal, big-ip, enterprise applications, infrastructure
    
F5 Networks Inc
Published By: Aternity     Published Date: Sep 29, 2011
Published by Aternity, the paper includes 8 real-world cases detailing how Aternity empowers SAP customers with a user-centric approach to proactive IT management.
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aternity, sap, application performance, it management, training, real-time
    
Aternity
Published By: YouSendIt     Published Date: Apr 19, 2012
This white paper provides a brief overview of the trend toward consumerized IT and Osterman Research's recommendations for addressing it.
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yousendit, manufacturing, email maketing, ecommerce, healthcare, business managers, email, marketing, collaboration, productivity, revenue, sharing, workforce
    
YouSendIt
Published By: Citrix Systems     Published Date: Sep 06, 2013
Empowering Information Security with Desktop Virtualization
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citrix, security, desktop virtualization, strengthen information, reduce risk, byod, it management, enterprise applications
    
Citrix Systems
Published By: Citrix Systems     Published Date: Oct 07, 2014
Bring-your-own-device (BYOD) programs and policies empower people to choose the best device to get their work done, including personally-owned consumer smartphones, tablets and laptops. This white paper provides guidance for introducing BYOD to help people become more mobile and productive while IT adapts to consumerization in a simple, secure and controlled manner.
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best practices, secure, simple, consumerization, byod, program, device, smartphones, tablets, laptops, mobile, productive, it management, wireless
    
Citrix Systems
Published By: Citrix Systems     Published Date: Oct 07, 2014
Mobile workspaces fulfill the vision for anywhere, anytime flexibility and productivity. People are empowered to get their work done in an always-on, fully secure environment that follows them everywhere, on any device. With seamless access to all corporate resources—even on the same devices that hold their personal content—people can get their work done faster and better for optimal business impact. By achieving true enterprise mobility, the organization as a whole gains new levels of agility and performance. This paper discusses the elements to a complete mobile workspace solution.
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business, growth, workspace, mobile, experience, launch, windows, desktop, advisory, management, customer, time-sensitive, productive, counsel, strategic, collaborate, wireless
    
Citrix Systems
Published By: Citrix Systems     Published Date: Apr 15, 2015
Empowering people to use Windows applications and native mobile apps on any type of device—with full security.
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citrix, desktop virtualization, efficiency, virtualization, mobile computing, migration, remote access, remote network management
    
Citrix Systems
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