Published By: Progress
Published Date: Oct 09, 2017
As the digital revolution continues to transform how businesses interact with their audiences, consumers are increasingly demanding new forms of empowerment. Companies must address these demands to craft a better customer experience, especially as more brands begin to engage their audiences through mobile channels.
Published By: Datastax
Published Date: Dec 27, 2018
Most enterprises operate in a hybrid cloud environment, whether they know it or not. The benefits of hybrid cloud and multi-cloud architectures are numerous, but since most companies don’t even realize they’re using multi-cloud, they’re not taking full advantage of the multi/hybrid cloud environment. Read this ebook to learn how proper data management via an enterprise data layer empowers enterprises to unlock the full potential of their multi- and/or hybrid cloud strategies to achieve data autonomy while scaling efficiently, effectively, and safely.
Competitive threats and mushrooming client demands erode the bottom line for many agencies. This eBook provides actionable steps to help you keep your best employees and deliver profit growth, by:
• Ensuring you get paid enough for every engagement
• Empowering your staff to reign in over-servicing
• Making your strategic value clear to clients
By creating a connected field service ecosystem, organizations can increase their response time, reduce mean time-to-resolution and eventually, power a more predictive service model. This will enable a new level of field service productivity and cost-savings from increased efficiencies. Organizations will also be able to provide exceptional customer experiences consistently.
Customer disruption and asset downtime will be minimized, and organizations will be able to empower their field service resources with insight into the issue before they arrive at the customer site. All thanks to a unified field service and IoT strategy.
By investing in your customer experience teams, next-generation approach, and customers, you empower the modern customer across all touch points and create remarkable experiences.
Oracle has the most complete set of customer experience cloud applications to help you meet change, achieve growth, and drive customer loyalty.
Published By: Workday
Published Date: Nov 22, 2017
The critical trends that are reshaping the world of work are colliding with the changing demographic profile of the employees and shifting expectations of the work experience. Despite an uncertain future, there is optimism in the air.
The events of 2016 and early 2017 have set a course of change that brings the promise of more equity and transparency and more accountable decision making. An overarching theme of Empowerment permeates how business leaders. HR professionals, and employees are viewing the world of work, both today and in the future.
Since the sepia-toned days of the early 19th century, industry has sought effective ways to control manufacturing and production processes. New technology has greatly influenced factories and plants, resulting in new operational approaches to maximize benefits and achieve 100% ROI in a very short time.
Power industries - including Nuclear, Fossil, Hydro, Wind and Geothermal - are susceptible to a variety of cyber threats which can wreak havoc on control systems. Management, engineering and IT must commit to a comprehensive approach that encompasses threat prevention, detection and elimination.
Cybersecurity threats are an unfortunate reality for industry everywhere. How do you protect your business while still embracing new technologies that enable you to grow and deliver the best possible results? Robust cybersecurity protection is a must, as well as rigorous mindset, policies, and methodologies. Download the whitepaper to learn more.
Today’s plants are faced with managing two major challenges: the increasing speed
of business and integrating emerging technologies. Leveraging IIoT as a basis for plant modernization could result in big payoffs: download the white paper to learn more.
Despite being knowledgeable about their industry and experienced in running their organizations, the majority of business users lack expertise in analytics and visualization techniques—but that doesn't stop them from wanting to have a go. But making tools easier and more widely accessible is only part of the answer. A better approach is to work both sides of the gap. To make tools that can empower business users to discover and unlock value in their data—and that extend capabilities for experts, so they can share the analytics workload, improve efficiency, and focus on higher level work.
Headquartered in Chicago, Bean Suntory owns over 70 premium spirit brands from whiskey and rum, to vodka, cognac, tequila, and gin. Beam Suntory generates $4 billion in annual revenues.
But that revenue was in danger.
The company’s production software, Wonderware, which controls embedded systems driving almost every critical production process, was underpinned by ageing hardware. If it failed, production would come to a grinding—and expensive—halt.Every hour of downtime results in lost production, which can amount to millions of dollars in losses,” says Sanjay Kirtikar, Director Digital Technologies, Beam Suntory.
To ensure Wonderware never failed, Beam Suntory implemented hyperconverged clusters integrated with Nutanix Enterprise Cloud Platform software
The results were instant and outstanding. Beam Suntory expects a 25-35% cost benefit from lower support and maintenance efforts, and a 50% reduction in power usage.
Published By: Salsify
Published Date: Mar 15, 2019
With over 10,000 SKUs across two divisions and multiple brands, seasonal and home decor manufacturer and distributor The Gerson Companies needed a better way to organize product market data and expand across hundreds of retailers. After investing in product experience management, the company was able to centralize product information in Salsify and empower its network of independent retailer with the data needed to sell successfully online.
Featuring: Orin Borgelt, Chief Technology & Sales Officer
Learn more about the step-by-step approach The Gerson Companies team took to take control of their data and increase sales on the digital shelf:
Build a centralized, flexible, and accessible source of production information to arm all divisions of Gerson with the most up-to-date product inventory.
Meet requirements for retailers. The Gerson Companies uses Salsify to syndicate product information across the digital shelf for their B2C divisions.
Develop a new sales channels: Gerson uses Sa
Published By: Salsify
Published Date: Mar 15, 2019
Read this case study to learn how the makers of Duck® Tape leverage product experience management to increase efficiency and grow market share.
“You need to both be able to create, generate, and optimize great content, and then deliver it to your customers in an efficient and effective way. And that's what I feel like Salsify has done for us - it’s given us that simple point of truth, the ability to manage and measure it, optimize it, and iterate.” - Scott Sommers, Director of Ecommerce Strategy
With a wide range of globally recognized brands like Duck®, FrogTape® and Shurtape® brands, ShurTech needed to develop a more streamlined approach to the ecommerce presence that empowered his team to continually optimize and deliver impactful content to key retail channels like Amazon, Walmart and Essendant.
Learn more about the step-by-step approach the ShurTech team took to:
Build and maintain a centralized, consistent and accessible source of production information to arm all divisions
Ask the average business user what they know about Business Intelligence (BI)
and data analytics, and most will claim to understand the concepts. Few, however,
will profess to know how analytics works or to have the skills needed to put it
into practice. Despite being knowledgeable about their industry and experienced
in running their organizations, the majority of business users lack expertise in
analytics and visualization techniques—but that doesn’t stop them from wanting
to have a go.
This situation has led to ease of use and accessibility becoming the main focus
for recent updates from all the leading BI vendors—but making tools easier and
more widely accessible is only part of the answer.
A better approach is to work both sides of the gap. To make tools that can
empower business users to discover and unlock value in their data—and that
extend capabilities for experts, so they can share the analytics workload, improve
efficiency, and focus on higher level work.
Profitable reliability is the next evolution of maintenance technology solutions. The result will be greater levels of operational profitability, safety, and reliability. Understand the three steps to get you there.
Empowering 21st Century learning and teaching is a core value of
California’s Moreno Valley Unified School District (MVUSD), and its
Information Systems Technology Department believes delivering
on this mission requires technology to be seamlessly integrated
with the educational process.
DatacenterDynamics is a brand of DCD Group, a global B2B media and publishing company that develops products to help senior professionals in the world's most ICT dependent organizations make risk-based infrastructure and capacity decisions.
Our portfolio of live events, online and print publishing, business intelligence and professional development brands are centred on the complexities of technology convergence. Operating in 42 different countries, we have developed a unique global knowledge and networking platform, which is trusted by over 30,000 ICT, engineering and technology professionals.
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