Information security policy development should not be a one-time event. In order to effectively reduce risk and maintain a proper governance structure, organizations must periodically update written security policies as part of an ongoing management process.
If IT and Facilities could work collaboratively, organizations can operate more efficiently and effectively while still meeting their business objectives. That's why Eaton® is partnering with organizations that develop IT management systems to create an integrated approach to energy management. This white paper describes how a joint monitoring and management solution links IT assets, the data center infrastructure and Facilities assets into a holistic perspective aligned with business processes.
What's in the white paper?
Great customer service hinges on efficient order fulfillment — especially the initial processing of a customer’s order. With thousands of sales orders coming into most large organizations monthly, this mission-critical process can demand a significant portion of customer service representatives’ (CSRs') time and attention in the quest for near-perfect input accuracy and order fulfillment.
But such intensive personnel support isn’t necessary for effective order processing. Great customer service doesn’t have to be cumbersome. Sales order automation can transform customer service and operations which provide quantifiable benefits to the organization.
Automation provides an opportunity to improve order management by:
• Reducing error rates and decreasing costs per order
• Improving process transparency from receipt to archival
• Reducing reshipping and inventory problems
Order management inefficiencies can cause a lot of headaches for today’s supply chain leaders — particularly those focused on customer fulfillment. This guidebook explores why digital optimization is an effective strategy for navigating these challenges, and examines the benefits that an AI-driven automated order management solution can bring, including:
• Increased order processing speed & accuracy
• Enhanced visibility, mobility & collaboration
• Improved customer satisfaction & future business opportunities
This analyst report provides guidelines for how to plan an effective Enterprise Asset Management strategy, including maturity levels, processes, and technologies in context of IT Asset Management advances. The paper was developed by Enterprise Management Associates - an IT Analyst firm.
What is Financial Management Software? Financial management software solutions allow organizations to more effectively and accurately control and manage financial operations throughout the entire business – including across multiple companies, subsidiaries, divisions, countries, and sites. With powerful features and functionality, financial management systems dramatically streamline and enhance the way vital financial data is collected, processed, stored, accessed, and presented to users within, and beyond, the enterprise.
This analyst report provides guidelines for how to plan an effective Enterprise Asset Management strategy, including maturity levels, processes, and technologies in context of IT Asset Management advances.
Dramatic shifts in workplace norms as a result of remote sales teams are now a reality, as field-based personnel perform so many vital selling and strategic account management business functions, more effectively armed with tablets than ever before. Aberdeen research conducted for Sales Performance Management 2012: How the Best-in-Class Optimize the Front Line to Grow the Bottom Line (December 2011), shows that 60% of companies’ sales team members are primarily remote workers. Indeed, in Aberdeen research for Mobile HCM: Workforce and Talent Management on the Move (June 2010), 57% of respondents who track the impact of their mobile recruiting efforts report improved quality and/or size of their talent pool as a result of their work. Does attracting and retaining a quality sales force thus require corporate technologies and processes that are influenced by consumer trends and cultural sea changes? Moreover, are there benefits to enterprises that enable their sales team to work remotely?
Reliability Centered Maintenance (RCM) is an advanced maintenance strategy for increasing asset availability by minimizing downtime caused by failures, reducing an asset’s total cost of ownership and increasing overall equipment effectiveness (OEE).This white paper describes the Reliability Centered Maintenance (RCM) process, breaking it down into seven steps including supporting information on how IBM Maximo® Asset Management supports each step of the process.
An effective corporate performance management (CPM) solution leverages a unified application for all key business processes, a centralized database ensuring the highest level of data accuracy and consistency, and provides critical decision-making information in real-time. Read this insightful white paper to learn more.
The next generation of talent management practices and solutions will largely be driven by economic evolution, demographic changes, and technology advancements. These factors are dramatically influencing the way people work, the way companies are organized, and the way talent is managed. Current business and talent management processes and technology must evolve to effectively deliver business value over the next few years. This paper explores how current business and talent management processes and technology must evolve in order to effectively deliver business value in the next 5 to 10 years. The research presented in this paper is supported by interviews with thought leaders in talent management, including practitioners, academics, and technologists from around the globe.
Published By: DigiCert
Published Date: Jun 19, 2018
Your organization’s websites are some of its most valuable assets. But they are vulnerable to security issues and criminal attacks. Fortunately, many of these problems are preventable with effective, integrated website security management.
For ecommerce sites, you can calculate the cost of downtime in terms of lost revenue. You can add to this the considerable cost of remediation, and beyond this, the damage to customer confidence and trust that may be intangible but will be significant. Even when there are no security issues, inefficient processes result in deployment of additional resource that drives up cost.
This article explains why in comparison to the above costs, investing in security management, particularly across SSL/TLS Certificate management, can be a highly efficient and cost effective measure to take.
Robotic Process Automation (RPA) is helping
companies reduce costs and improve on quality and
productivity by automating some of their most time
consuming, rule-based and replicable business
processes. RPA is especially effective in the banking
and insurance sector where it brings speed and
efficiency to customer service and compliance.
Based on artificial intelligence algorithms, Expert
System’s Cogito cognitive technology enables an
automatic, human-like understanding of the content of
text documents. Applied to RPA, Cogito adds greater
business value and ROI for both repetitive and
complex information-intensive processes.
Using Cogito, companies can expect up to 53%
savings on activities such as FTEs and warranty
management, and cost reductions of 30 to 60% for
email management and quote processing, etc.
As companies increasingly recognize the business implications and
actionable benefits of AI, the question becomes: How will you use AI for your
Thanks to the Cogito platform based on AI algorithms, organizations can
effectively support and improve unstructured information management and
text analytics in order to:
Leverage all information, combining internal knowledge with other
information sources to extract relevant data
Provide effective and real-time insight on strategic initiatives, partners and
any third parties
Mitigate and even completely avoid risks for operations, reputation, etc.
through information analysis and monitoring
Know what competitors are doing and intercept market trends
Implement automation for the broader, more complex set of processes that
Free up teams to focus on more creative or critical activities inside the
See the entire business through a different perspective
DatacenterDynamics is a brand of DCD Group, a global B2B media and publishing company that develops products to help senior professionals in the world's most ICT dependent organizations make risk-based infrastructure and capacity decisions.
Our portfolio of live events, online and print publishing, business intelligence and professional development brands are centred on the complexities of technology convergence. Operating in 42 different countries, we have developed a unique global knowledge and networking platform, which is trusted by over 30,000 ICT, engineering and technology professionals.
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