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Published By: Bazaarvoice     Published Date: Nov 05, 2014
Thanks to social, consumers are more vocal than ever and their opinions are influencing the purchase decisions of consumers all across the web. Learn how to turn social data into strategic business advantage with nine guiding insights to improve your bottom line today.
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bazaarvoice, business results, business insights, social segmentation, product innovation, consumer research, product enhancements, product performance
    
Bazaarvoice
Published By: ATG, Inc.     Published Date: Mar 26, 2010
Consumers are using multiple channels to research and purchase, but merchants can do more to close sales online.
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atg, cross channel commerce, multi channel, consumers, catalogs
    
ATG, Inc.
Published By: ATG, Inc.     Published Date: Feb 19, 2010
As networks, devices and media converge, telecoms companies have increasingly complex catalogues of products and services on offer to customers who are, in turn, becoming more aware that they can easily switch to other providers.
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telecom, atg, web 2.0, customer service, clicks, quocirca, mcm, multi channel marketing
    
ATG, Inc.
Published By: SAS     Published Date: Mar 06, 2018
Machines learn by studying data to detect patterns or by applying known rules to: • Categorize or catalog like people or things • Predict likely outcomes or actions based on identified patterns • Identify hitherto unknown patterns and relationships • Detect anomalous or unexpected behaviors The processes machines use to learn are known as algorithms. Different algorithms learn in different ways. As new data regarding observed responses or changes to the environment are provided to the “machine” the algorithm’s performance improves. Thereby resulting in increasing “intelligence” over time.
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SAS
Published By: Numara Software     Published Date: Jul 09, 2009
This webinar and service catalog demo will show you how Numara FootPrints Service Catalog will help your organization quickly provide an attractive menu of services tailored to your customers while providing transparency of service costs - all integrated into your service management workflow. Learn more today!
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itil v3, numara, footprints, service catalog, service request, service management, call volume, it budget
    
Numara Software
Published By: Qualys     Published Date: Nov 16, 2012
This paper describes how large enterprises can effectively discover, catalog and scan web applications to control this major risk vector as part of their organization's overall vulnerability management program.
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web applications, web application security, security and compliance, security
    
Qualys
Published By: Avalara     Published Date: Jan 28, 2014
States, counties and municipalities have historically relied on local brick-and-mortar businesses to collect retail sales taxes. These businesses collected the sales tax from their customers, and then remitted the tax proceeds to their local sales tax jurisdiction. It was a straightforward process, and no one much quarreled with who owed the taxes and who would receive them. That straightforward proposition became complex with the rise of thousands of catalog merchants in the ‘70s and ‘80s. Catalog merchants sold to consumers nationwide, who began to shift their purchases away from local brick-and-mortar merchants. This reduced revenue to local sales tax jurisdictions because catalog companies rarely collected sales taxes from their customers. Download this White Paper for more information.
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sales tax, tax liability, internet sales tax, best practices, e-commerce, enterprise applications
    
Avalara
Published By: Samanage     Published Date: Apr 24, 2014
As you evaluate Service Desk and Asset Management solutions in the marketplace, you likely have a set of requirements for features and functionality. But have you considered other key factors that will set you up for success with a cloud-based ITSM solution that might not be so obvious? Not evaluating solutions based on these considerations can delay implementation, driving up costs and causing undue stress for the IT professional. Don’t let them stop you in your tracks; instead, consider these criteria when making your solution decision and to gain greater organizational acceptance.
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samanage, service desk, asset management, itsm, it service management, itsm, itsm solutions, itsm tools
    
Samanage
Published By: IBM     Published Date: Jan 13, 2016
IBM InfoSphere Information Server connects to many new ‘at rest’ and streaming big data sources, scales natively on Hadoop using partition and pipeline parallelism, automates data profiling, provides a business glossary, and an information catalog, plus also supports IT.
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ibm, data integration, infosphere, information server, partition, data profiling, data center
    
IBM
Published By: IBM     Published Date: May 01, 2017
MaaS360 delivers robust UEM capabilities across all major computing platforms, including iOS, macOS, Android and Windows devices. And where competing solutions offer incomplete support for legacy Microsoft platforms, MaaS360 supports Windows XP SP3, Microsoft Windows Vista, Microsoft Windows 7, Microsoft Windows 8, Windows 10 and Microsoft Windows 10 Mobile. These capabilities include: Identity and access management (IAM) that allows a shift from a device-based context to a more comprehensive, userbased context Application management, including an intuitive, universal application catalog for iOS, macOS, Android and Windows, advanced bundling and promotion features, bulk application purchase and distribution capabilities, and fine-grained data controls Download now to learn more!
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microsoft, ibm, competing solutions, it support, device based, identity access management, universal application, promotion features
    
IBM
Published By: Kinetic Data     Published Date: Oct 15, 2007
Properly implemented, service catalogs can help IT run as a business - not just "like" a business. They improve communication, provide users with easier access to IT services, and enable measurement-driven continuous process improvement. This white paper shows you how to achieve a successful service catalog implementation on BMC Remedy and extend the benefits of service catalogs across functional areas.
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itsm, service management, service, service catalog, service catalogs, bsdm, delivery management, service level agreement
    
Kinetic Data
Published By: IBM     Published Date: Apr 26, 2013
In the spring of 2012, IBM launched a comprehensive re-thinking and refresh of its IT Service Management (ITSM) offerings. The IT management products formerly known as Tivoli Service Request Manager, IT Asset Management and Change Configuration Management Database have now been combined into a single product, IBM SmartCloud Control Desk 7.5. The products span advanced support for IT and intelligent asset management, change and configuration management, service request management and service catalog, along with Cloud delivery options and built-in support for automation beyond traditional service desk workflow.
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smartcloud, control, desk, consolidate, advances, services, management
    
IBM
Published By: CA Technologies     Published Date: Aug 19, 2014
IT organizations are increasingly being called upon to cost-effectively deliver reliable support for the entire catalog of business services, or risk outsourcing to a managed service provider.
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ca technologies, capacity management, business automation, business intelligence, business scoring, network performance
    
CA Technologies
Published By: Heiler     Published Date: Feb 22, 2012
Today, many companies do not have a consistent and transparent process established in their Product Information Supply Chain. In this white paper you will find out just what exactly PIM 360° means and how it relates to your business.
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heiler, software, mdm of product data, 360-degree, pim/product information management, multichannel commerce, print-catalog, e-catalog
    
Heiler
Published By: Oracle     Published Date: Dec 18, 2012
Social commerce represents a powerful opportunity to engage your new and existing customers.
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crm, oracle, marketing, social catalog, customers, realationship marketing
    
Oracle
Published By: IBM     Published Date: Dec 12, 2006
This case study outlines their success in achieving global simultaneous product launches, correct information for catalogs and advertising, faster price change notifications and better Point of Sale (POS) integration.
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data integration, product lifecycle management, information management, sales & marketing software, collaboration, business management, catalogging, catalog
    
IBM
Published By: IBM     Published Date: Sep 18, 2008
IBM is committed to helping companies of all sizes stay competitive and grow. The IBM Express Advantage program, supported by a vast network of local IBM Business Partners, makes it simple to get exactly what you need from IBM. Download and browse the IBM Express Advantage catalog that’s full of useful offerings designed and priced especially for mid-sized companies.
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ibm, ibm mmdg, smb, smbs, small business, networking, infrastructure, network management
    
IBM
Published By: PTC     Published Date: Aug 21, 2009
In today's complex global life sciences marketplace, the ability to manage product information is a daunting task. The ability to ensure greater control over this critical product information has led to the development of a standard for product information throughout the European Union. If your company as not begun to think about PIM, now is the time, download this white paper immediately.
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best practices, enterprise resource planning, enterprise software, product lifecycle management, plm, pim, product information, catalog
    
PTC
Published By: PTC     Published Date: Aug 21, 2009
In February 2004, the FDA issued a Draft Guidance requiring the electronic submission of labeling content to be provided in an XML-based format called Structured Product Labeling (SPL). The purpose of this white paper is for the reader to gain an understanding and prepare for the FDA's new electronic labeling submission standard.
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best practices, enterprise software, product lifecycle management, plm, product information, product information management, pim, catalog
    
PTC
Published By: Extensis     Published Date: Dec 03, 2009
A straightforward guide to defining an efficient workflow, creating catalogs, organizing your files and more.
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extensis, dam, digital asset management, workflow, efficient work, metadata, digital asset management'
    
Extensis
Published By: Axios Systems     Published Date: Sep 16, 2010
Choosing a Service Desk or ITSM solution? Read this whitepaper first - authored by Sharon Taylor, Chief Architect of ITIL V3.
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itil whitepaper, choosing itil tools, itil toolsets, it service catalog, itsm tool upgrade, service management systems
    
Axios Systems
Published By: NavAscend     Published Date: Mar 02, 2011
Introducing Sequoia ITSM: A better way to manage a technology organization end-to-end, control of work load and work flow at your finger tips, with creditable business intelligence, in real time.
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itsm, itil, bpm, bpm, lombardi, sequoia, navascend, ibm
    
NavAscend
Published By: CA Technologies     Published Date: Jul 06, 2011
The concept of cloud computing implies that the cloud computing platform is "mist" - ethereal and simple. In reality, it requires a complex infrastructure and sophisticated processes to make the illusion a reality
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cloud-computing. ca, cloud, private-cloud, cloud computing, white paper, whitepaper, whitepapers, white papers
    
CA Technologies
Published By: BlackBerry     Published Date: Oct 03, 2012
Seeing an opportunity to help its customers and local distributors, TFC worked with BlackBerry® Alliance Elite Member FloatPoint Media Inc. to develop the custom iGasketT app. The result? Improved user safety and a wider worldwide market.
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blackberry, mobile applications, application development, case study
    
BlackBerry
Published By: ServiceNow     Published Date: Apr 19, 2013
Providing a good online shopping experience starts with understanding customer needs and expectations in order to deliver suitable goods and services. Employees expect a similar experience with a Service Catalog. An effective business service catalog captures employee needs and communicates negotiated service offerings and service level agreements. However, hitting service level targets requires more than just listing services. It’s essential to provide an automated self-service portal and open communication.
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employee needs, service offerings, service level agreements, automation, self-service, communication
    
ServiceNow
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