Achieving long-term profitability for 5G will require a major shift in thinking for many operators. Given the investments and capacity upgrades involved, simply treating 5G as just “another G” is a doomed strategy. Instead, 5G must be seen as an opportunity to re-energize the Telco business model and to move away from traditional commoditized network offerings.
Download the discussion paper to learn:
Five key questions the Telco C-suite should be asking to drive sustained 5G profitability
Why 5G will require a major change in business strategy and IT delivery models
How 5G can re-energize the Telco business model
Published By: Iovation
Published Date: Aug 02, 2019
Insurance fraud is back with a vengeance. With four out of ten mobile claims estimated to be fraudulent, using connected devices have made it easier than ever for fraudsters to commit insurance crimes. Gather insights from the live panel discussion hosted by MoneyLIVE & TransUnion. As fraud experts examine current trends & impacts of insurance fraud in today's digital age and learn how to overcome insurance fraud while protecting your customer relationships.
What you will learn:
Key trends behind fraud and the way in which they are impacting insurers.
How to tackle fraud and identify red flags by using a holistic approach.
Explore trigger points that can help warn insurers of when there is a high chance of fraudulent activity.
Identify the genuine customers and their genuine claims from the fraudsters.
By the time most customers reach a human employee with a question, chances are they have
already researched online or tried to self-serve. This means employee transformation is required
to develop more sophisticated employees in the age of automation to solve more advanced
Because front-line jobs are becoming more complex, employees need to be tactical, technical, and
ready to emotionally handle these new types of interactions.
Recently, Lamont Exeter, head of Learning & Development at TTEC Digital, teamed up with Tim
Duranleau of SAP Litmos in a webinar to discuss ways that companies can combine learning
and technology to create more sophisticated employees. Below are some key highlights from
Achieving a value-based digital transformation in the contact center isn’t just about adopting new technology – it’s about finding, implementing, and optimizing the right technology to gain the most value for the company, its employees, and most importantly, the customer.
It all starts with a tactical cloud migration plan that’s rooted in an unbreakable alignment of business goals, IT strategy, and customer needs. This 7-point digital planning workbook was designed by TTEC’s Center for Customer Excellence to help facilitate richer, more productive CX transformation discussions between IT and business leaders.
Don’t let misalignment derail your digital transformation efforts. Snag your FREE copy of The Ultimate CX & Digital Transformation Workbook for Contact Centers today! Learn how to create cross-company alignment to develop a strategic customer engagement plan that forms the basis for a successful value-based transformation.
In the broadening data center cost-saving and energy efficiency discussion, data center physical infrastructure preventive maintenance (PM) is sometimes neglected as an important tool for controlling TCO and downtime. PM is performed specifically to prevent faults from occurring. IT and facilities managers can improve systems uptime through a better understanding of PM best practices.
Published By: HPE Intel
Published Date: Mar 15, 2016
Led by experienced technology consultants, Hewlett Packard Enterprise Storage Transformation Workshop Service provides a highly interactive, meaningful half day-long session with a customer's IT, business, and executive stakeholders. Using a series of high-quality (slide-free) discussion panels, HPE TS Consulting will facilitate an exploration of data management transformation journey to business-aligned visions, aligning your specific situation and HPE’s experiences over evolutionary trends in Data Management, Transformation to All Flash and End to End Data Protection. HPE consultants will also lead discussions on the potential implications that a data management transformation may present to IT, your storage and backup staff, and your business.
A discussion of wide area networking is extremely timely because after a long period with little if any fundamental innovation, the WAN is now the focus of considerable innovation. As a result, for the first time in a decade network organizations have an opportunity to make a significant upgrade to their WAN architecture.
Read this white paper and learn how:
• Cloud technology bridges the gap between IT and the business, but on-premises cloud deployments often offer a lower TCO than the public cloud.
• Dell enables organizations to create and manage cloud solutions customized to unique needs.
• Organizations have several options for building a cloud infrastructure based on Dell solutions.
• In the realm of cloud computing, Dell differentiates itself through servers, storage, networking, and integration with infrastructure and management tools.
• Implementing a cloud environment requires stakeholder identification, as well as resources and capabilities.
In a panel discussion at the 12th annual SAS Health Analytics
Executive Forum in May 2015, leaders from Dignity Health,
Horizon Blue Cross Blue Shield of New Jersey, Janssen
Pharmaceuticals and SAS shared what they have done to prove
the value of analytics to their business leaders – and what has
worked for them as they developed an analytic culture in their
organizations and put analytic insights to work.
For decades, fear has dominated the discussion of cyber security. Every magazine article, presentation or blog about the topic seems to start the same way: trying to scare the living daylights out of you with horror stories, alarming statistics, and doomsday scenarios. The result is that most IT shops and security vendors think security is only about what you prevent. They think it’s about blocking, prohibiting, controlling, constraining, excluding, outlawing, and forbidding. Hence IT’s reputation as the “Department of No.”
Operational resilience is high on the regulatory agenda in the UK. A joint discussion paper in 2018 took a broader view of operational resilience to cover all risks to the provision of critical business services with a greater emphasis on recovery and response when incidents occur. Regulators now place the same importance on operational resilience as on financial resilience. This represents a fundamental shift that companies are at different stages of addressing. Based on discussions with clients and regulators here are ten conversations to help guide you through this new landscape.
Pure Storage, a pioneer in block-based flash arrays, has developed a technology called FlashBlade, designed specifically for file and object storage environments. With FlashBlade, IT teams now have a simple-to-manage shared storage solution that delivers the performance and capacity needed to bring Spark deployments on premise.
To help gain a deeper understanding of the storage challenges related to Spark and how FlashBlade addresses them, Brian Gold of Pure Storage sat down with veteran technology journalist Al Perlman of TechTarget for a far-reaching discussion on Spark trends and opportunities.
With the viability and importance of cloud computing now widely accepted by IT and business leaders alike, the focus of planning, discussion and implementation has shifted to the best approaches for using cloud computing to achieve the all important business goals of agility, flexibility and efficiency. From an architectural standpoint, most organizations have embraced some combination of public and private clouds — sometimes in isolation, other times in concert. But increasingly, large and small organizations alike are taking steps toward the next wave of cloud architecture: hybrid clouds.
Published By: Polycom
Published Date: Feb 25, 2015
Defy distance and get the most our of international business video conferences. This guide provides discussion about cultural differences encountered when conducting business across borders and cultures. Following are some practical hints and tips for how to make your video conference a successful communication channel for effective business meetings, anytime.
DatacenterDynamics is a brand of DCD Group, a global B2B media and publishing company that develops products to help senior professionals in the world's most ICT dependent organizations make risk-based infrastructure and capacity decisions.
Our portfolio of live events, online and print publishing, business intelligence and professional development brands are centred on the complexities of technology convergence. Operating in 42 different countries, we have developed a unique global knowledge and networking platform, which is trusted by over 30,000 ICT, engineering and technology professionals.
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