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discoverability

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Published By: LogMeIn     Published Date: Feb 27, 2018
24/7 Self-Service Support Center: Bold360 aiís 24/7 context driven support center was implemented, allowing users to instantly discover relevant content from the smart knowledge database. Dynamic FAQs displayed trending topics in real-time to speed up customer resolution and discoverability. Real-Time Customer Analytics highlight unanswered questions, giving Premium Credit instant visibility of missing topics, questions driving ticket volume, and more.
Tags : 
customer, support, faq, credit
    
LogMeIn
Published By: Uberflip     Published Date: Jan 19, 2016
The problem here is pretty clear ó in order for B2B marketers to maximize their content marketing ROI, theyíre going to need to figure out a more effective way to increase content consumption and engagement. But how can you improve your contentís performance when no one can find your content in the first place?
Tags : 
uberflip, content, engagement, content, discoverability
    
Uberflip
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