Published By: LogMeIn
Published Date: Feb 27, 2018
24/7 Self-Service Support Center: Bold360 aiís 24/7 context driven support center was implemented, allowing users to instantly discover relevant content from the smart knowledge database. Dynamic FAQs displayed trending topics in real-time to speed up customer resolution and discoverability.
Real-Time Customer Analytics highlight unanswered questions, giving Premium Credit instant visibility of missing topics, questions driving ticket volume, and more.
Published By: Uberflip
Published Date: Jan 19, 2016
The problem here is pretty clear ó in order for B2B marketers to maximize their content marketing ROI, theyíre going to need to figure out a more effective way to increase content consumption and engagement. But how can you improve your contentís performance when no one can find your content in the first place?
DatacenterDynamics is a brand of DCD Group, a global B2B media and publishing company that develops products to help senior professionals in the world's most ICT dependent organizations make risk-based infrastructure and capacity decisions.
Our portfolio of live events, online and print publishing, business intelligence and professional development brands are centred on the complexities of technology convergence. Operating in 42 different countries, we have developed a unique global knowledge and networking platform, which is trusted by over 30,000 ICT, engineering and technology professionals.
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