Customer engagement has emerged as the most critical
competitive factor in the current environment. Fueled
by widespread mobile access and constant social
connectedness, customers are demanding that every
interaction, across every channel, be simple, streamlined
High expectations mean high stakes. When options
abound and patience is low, customers don’t stick around.
Companies need to get it right the first time.
This new customer-centric standard and the ability to
connect directly with customers is fueling a depth and
breadth of enterprise reinvention. Ensuring that every
customer experience across every conceivable channel
delights and adds value calls for a Smarter Process approach
and a new perspective on business process management.
The Smarter Process platform is IBM’s solution for reinventing
business operations in a way that infuses every process
with intelligence and expertise to deliver greater customer
centricity, which in turn fuels top-line growth. It incorporates
Business Process Management, Case Management,
Operational Decision Management and Process Analytics,
along with Process Discovery and Design with an objective of
ensuring that customers find it easy to do business and that
every interaction includes positive touch points.
Within the context of this new imperative, accessing cloud
efficiencies, leveraging mobile for greater engagement,
mining big data for insights, and enhancing customer
relationships via social media, are proving to be critical and
This webinar will explain the key phases of virtualization maturity, outline the critical maturity challenges, and provide you with a step-by-step guide to building your virtualization maturity and maximizing your virtualization outcomes.
Discover how to accelerate database performance, handle change and growth in scalable, incremental steps, and deliver mission-critical data availability and protection with this unique commercial solution.
The mobile app has become “the” strategic initiative for all digital organizations attempting to drive business forward. “By 2017, mobile apps will be downloaded more than 268 billion times, generating revenue of more than $77 billion — making apps one of the most popular computing tools for users across the globe.”1 The app has become more than a simple method of communication. It is the new critical point of engagement, the face of the organization, and quite possibly the difference maker in customers staying or leaving. Getting the “user experience” (or UX) right in the eyes of the consumer is no longer a nice to have but fundamental to achieving success.
When the economy slows, many businesses react by retrenching and cutting costs in order to weather the downturn. While such cost reduction is important, companies often overlook equally critical strategic decisions - opportunities to use valuable business information to strengthen product and service offerings and emerge ahead of the competition.
Learn how Small and mid-sized businesses (SMBs) that are leveraging Hybrid Cloud are seeing several critical benefits. Based on new Aberdeen research, these gains and benefits are even more vital for today’s organizations. With hybrid cloud, your SMB can reduce downtime, cost and risk while increasing flexibility and scalability.
Drawing on the findings from multiple benchmark studies on best practices in email security and security software as a service, Aberdeen's analysis shows that users of cloud-based email security had substantially better results than users of on-premise email security implementations in the critical areas of security, compliance, reliability and cost.
Published By: Varonis
Published Date: Nov 12, 2013
Odds are fairly high that there is sensitive data on your corporate network that is overexposed and itching to escape. But will it ?Forrester thinks so – in a recent survey, 22% of security decision makers reported a data breach in the past twelve months, and at an average cost of $7.2 million per breach, it’s no shock that organizations are constantly working to strengthen their defenses.
Join Adobe experts to learn how to enable your PDF documents so that multiple people, in real time, can add notes and comments, promoting a true "conversation" about your critical documents. See how to use familiar commenting tools and even enable users of the free Adobe Reader to take part in your review.
Organizations are running their business on exponentially more data, created by more users, from different devices, and through different IT services and digital processes. While some data growth is fueled by new applications, it also arrives increasingly from non-traditional IT sources, including digital media, machines, and edge devices. Edge IoT devices are generating a massive amount of data that must be managed, monitored, stored, and analyzed. Deciding where to perform each of these functions is critical to supporting new data-driven global business services and processes. This blueprint from HPE Pointnext, the Services division of HPE, is based on real-world experiences from many customers across a range of industries on how to leverage flash storage modernization.
Learn more about SAP and Amazon Web Services at - http://amzn.to/2hmxZl4.
Migrating your critical SAP workloads to AWS can help you enhance agility, reduce costs, and stimulate innovation, while also presenting an opportunity to upgrade to SAP HANA. However, many are still unsure about where to start, what their strategy and roadmap should look like, and whether to upgrade to SAP HANA before or after migration. Capgemini and AWS understand these considerations and provide mature solutions to help you plan and execute your migration. Additionally, the SAP Rapid Migration Test program (also known as AWS FAST) provides processes, procedures, and tools to help you eliminate any uncertainties of this transition, with results in as quick as 48 hours. Join our upcoming webinar to learn how Capgemini and AWS FAST help businesses thoroughly plan and accelerate migrations to SAP HANA.
As digital business evolves, however, we’re finding that the best form of security and enablement will likely remove any real responsibility from users. They will not be required to carry tokens, recall passwords or execute on any security routines. Leveraging machine learning, artificial intelligence, device identity and other technologies will make security stronger, yet far more transparent. From a security standpoint, this will lead to better outcomes for enterprises in terms of breach prevention and data protection. Just as important, however, it will enable authorized users in new ways. They will be able to access the networks, data and collaboration tools they need without friction, saving time and frustration. More time drives increased employee productivity and frictionless access to critical data leads to business agility. Leveraging cloud, mobile and Internet of Things (IoT) infrastructures, enterprises will be able to transform key metrics such as productivity, profitabilit
Published By: Appcito
Published Date: Apr 09, 2015
Traditionally, rollout of a new software version has been a critical and painful process. In the past, new versions were implemented along with a maintenance period (i.e., service downtime),
resulting in loss of business for that period. This downtime was generally acceptable when there were only a few releases a year. But now—in a more fast-paced world of hosted software-as-aservice (SaaS) solutions, increased responsiveness and daily or even more frequent releases—down times are no longer acceptable or a?ordable.
Continuous Delivery is a practice used in the software industry to automate and improve the process of software delivery. It is all about adopting practices to release high-quality software fast through automation of the build, test and deployment processes.
Solid state storage is increasingly deployed in all sizes of
datacenters, from the small and medium business to the
large enterprise. It comes in many forms including
hybrid arrays, direct attached drives, PCIe flash and
accelerators that fit somewhere in between servers and
storage. With the price of flash continuing to drop,
hybrid storage is becoming more compelling to the small
and medium business for critical computing applications
such as databases and day-to-day operational
As businesses plunge into the digital future, no asset will have a greater impact on success than data. The ability to collect, harness, analyze, protect, and manage data will determine which businesses disrupt their industries, and which are disrupted; which businesses thrive, and which disappear. But traditional storage solutions are not designed to optimally handle such a critical business asset. Instead, businesses need to adopt an all-flash data center.
In their new role as strategic business enablers, IT leaders have the responsibility to ensure that their businesses are protected, by investing in flexible, future-proof flash storage solutions. The right flash solution can deliver on critical business needs for agility, rapid growth, speed-to-market, data protection, application performance, and cost-effectiveness—while minimizing the maintenance and administration burden.
Account-based marketing (ABM) is a combination of people, processes, and technology that, if deployed intelligently, will complement existing marketing programs to close bigger deals more efficiently.
Account-Based Marketing: A Practical Guide is your manual to achieving that alignment and running efficient ABM.
We’ll provide practical, actionable advice and tips on all aspects of ABM, with a bottom-up approach that asks and answers the question: “How?”
How to set goals and objectives? How to select target accounts and specific roles? How to create a compelling buyer journey and, in turn, align content around it?
We’ll then show you, step by step, how to roll out ABM campaigns and, critically, how to structure your CRM and marketing platforms around them. As a performance marketing platform that allows you to collect, analyze, and act on your data at scale, AdRoll is uniquely positioned to demonstrate how you can achieve this.
So, if your company depends on closing long-cycle, mu
Regardless of what department you work in, it is business critical to ensure that your team members have easy and ready access to the latest information and project team members. Whether you work in sales, marketing, human resources, research and development, or any other functional area, you need a centralized virtual place where all of your team members can collaborate in realtime, share ideas and documents and be more productive online.
When a government organization deploys lean workforce management practices, it affects their largest operational expense: the workforce. As the public sector moves to reinvent itself, workforce management systems and adopting lean labor practices are perhaps two of the most immediate and high-impact mechanisms. Lean practices help government organizations control labor costs and allow them to reallocate those savings into preserving critical programs, services, and jobs ... which is the very essence of the public sector mission.
Data governance is all about managing data, by revising that data to standardize it and
bring consistency to the way it is used across numerous business initiatives. What’s
more, data governance ensures that critical data is available at the right time to the
right person, in a standardized and reliable form. A benefit that fuels better organization
of business operations, resulting in improved productivity and efficiency of that
organization. Thus, the importance of proper data governance cannot be understated.
The concepts of data governance have evolved, where the first iteration of data
governance, often referred to as version 1.0, focused on three simplistic elements:
objectives, structure and processes; having a limited focus and scope due to its
tactical usage. The opportunity from the growing value of data in the realm of
analytics, business intelligence, and generating insights was left unrealized. Today,
organizations are moving towards what can be called Data Governance 2.0,
DatacenterDynamics is a brand of DCD Group, a global B2B media and publishing company that develops products to help senior professionals in the world's most ICT dependent organizations make risk-based infrastructure and capacity decisions.
Our portfolio of live events, online and print publishing, business intelligence and professional development brands are centred on the complexities of technology convergence. Operating in 42 different countries, we have developed a unique global knowledge and networking platform, which is trusted by over 30,000 ICT, engineering and technology professionals.
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