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Published By: NetSuite     Published Date: Feb 17, 2016
In this study, we begin with a brief overview of current SMB requirements and challenges. Next we examine how the cost and operational benefits delivered by cloud-based business application solutions have propelled these solutions into mainstream business and technology practices.
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tco benefits, cloud computing, smb, mid-market enterprises, customer expectations
    
NetSuite
Published By: Genesys     Published Date: Feb 22, 2018
Is Your IT Team Ready to Enable Digital Transformation? Customers want fast access to information and immediate problem resolution on any device, from any location, at any time. It’s up to IT to build the foundation for this digital transformation—and increasingly, it’s cloud-based. Make sure your IT team is on track to deliver. An omnichannel contact center platform gives you a single, integrated view of the entire customer journey. And as a cloud-based solution, IT has the flexibility to deploy advanced features fast and cost-efficiently. Read this white paper from Frost & Sullivan for a pragmatic approach to: • Identify process changes and goals with lines of business • Benchmark your current infrastructure and technology gaps • Consider cloud omnichannel solutions for easier deployments and simple scalability
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frost & sullivan, customer engagement, contact center, omnichannel
    
Genesys
Published By: IBM     Published Date: Jan 19, 2017
With organizations keeping larger and larger quantities of data the question will come up that given dropping storage costs, does uncontrolled data growth even matter? It does matter, and in this IBM publication featuring Gartner research you will learn about this ever growing problem and ways for information managers to address solutions.
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ibm, analytics, data, ecm, big data, information governance, enterprise applications
    
IBM
Published By: Druva     Published Date: Nov 09, 2018
The rise of virtualization as a business tool has dramatically enhanced server and primary storage utilization. By allowing multiple operating systems and applications to run on a single physical server, organizations can significantly lower their hardware costs and take advantage of efficiency and agility improvements as more and more tasks become automated. This also alleviates the pain of fragmented IT ecosystems and incompatible data silos. Protecting these virtualized environments, however, and the ever-growing amount of structured and unstructured data being created, still requires a complex, on-prem secondary storage model that imposes heavy administrative overhead and infrastructure costs. The increasing pressure on IT teams to maintain business continuity and information governance are changing how businesses view infrastructure resiliency and long-term data retention—they are consequently looking to new solutions to ensure immediate availability and complete protection of the
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Druva
Published By: Fiserv     Published Date: Mar 02, 2018
Corporate governance. Capital Requirements. Information Security. Identifying and measuring potential risks help you connect the dots to create a sound ERM program for your organization. In today’s environment of security regulations and requirements, organizations must take a comprehensive approach to ERM to identify and mitigate potential threats. Risk is cumulative, and unidentified weaknesses can quickly spiral out of control, resulting in costly solutions that can lead to reputational damage. The first step in designing a sound ERM program is to understand which components are needed and how to implement them. Ten Steps to Enterprise Risk Management: A Comprehensive Approach Reveals the Big Picture, provides a straight-forward approach to creating a reliable, yet flexible program to address existing threats with the ability to adapt to emerging ones. In the end risk management is everybody’s job – do you have a plan in place to help your employees manage unpredictable threats and
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corporate governance, capital requirements, information security, erm program, enterprise risk management
    
Fiserv
Published By: PwC     Published Date: May 14, 2019
Coding errors are common--and costly. There were $2.91B in OIG investigative recoveries for FY18 alone. Hospitals need to catch coding errors prior to billing, or risk heavy fines, legal issues and even a damaged reputation. What if you could catch coding errors prior to billing? PwC SMART increases the efficiency and effectiveness of inpatient and outpatient coding quality evaluation process, and enables a mechanism for quality and compliance review. See how SMART led to $1.8M in net reimbursement impact for a network of independent healthcare providers in New Jersey, and learn more about the inpatient and outpatient solutions.
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PwC
Published By: Infinidat EMEA     Published Date: May 14, 2019
Virtualization is the standard in enterprise IT environments for consolidating servers, enhancing businstrators that reduces their Total Cost of Ownership (TCO) and helps speed the application development process. However, as improvements have been made with server technology, storage technoless continuity, and improving business agility. VMware provides an architecture for server adminiogy has become the bottleneck. Legacy storage solutions can’t keep pace with thousands of virtual machines demanding maximum IOPS along with high bandwidth at the lowest latency. Infinidat’s InfiniBox removes the storage bottleneck for VMware environments. The InfiniBox enterprise storage array delivers faster-than-all-flash performance, high availability, and capacity density at petabyte scale. This Infinidat white paper is written for VMware and storage administrators to introduce them to the integration capabilities of the InfiniBox for VMware.
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Infinidat EMEA
Published By: Infinidat EMEA     Published Date: May 14, 2019
Infinidat has developed a storage platform that provides unique simplicity, efficiency, reliability, and extensibility that enhances the business value of large-scale OpenStack environments. The InfiniBox® platform is a pre-integrated solution that scales to multiple petabytes of effective capacity in a single 42U rack. The platform’s innovative combination of DRAM, flash, and capacity-optimized disk, delivers tuning-free, high performance for consolidated mixed workloads, including object/Swift, file/Manila, and block/Cinder. These factors combine to cut direct and indirect costs associated with large-scale OpenStack infrastructures, even versus “build-it-yourself” solutions. InfiniBox delivers seven nines (99.99999%) of availability without resorting to expensive replicas or slow erasure codes for data protection. Operations teams appreciate our delivery model designed to easily drop into workflows at all levels of the stack, including native Cinder integration, Ansible automation pl
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Infinidat EMEA
Published By: CyrusOne     Published Date: Jul 05, 2016
Data centers help state and federal agencies reduce costs and improve operations. Every day, government agencies struggle to meet critical cost controls with lower operational expenses while fulfilling the Federal Data Center Consolidation Initiative’s (FDCCI) goal. All too often they are finding themselves constrained by their legacy in-house data centers and connectivity solutions that fail to deliver exceptional data center reliability and uptime.
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data center, best practices, competitive advantage, productivity
    
CyrusOne
Published By: IBM     Published Date: Jun 25, 2018
As Singapore’s largest insurance force, Prudential Singapore needed a scalable and cost-effective solution to help financial consultants respond quicker to in-depth product and policy questions. Partnering with IBM, they developed askPRU, an industry-first chatbot with IBM Cloud and Watson capabilities. Handling over 1,000 commonly asked questions in real-time, askPRU reduced call volume by 32% within six months and enhanced the responsiveness of over 4,600 consultants. Enabling consultants to focus on more complex queries, askPRU also provides accurate expertise to help deliver consistently exceptional service. Learn how Watson technology became central to the Prudential Singapore business and enhanced their customer experience. Click here to find out more about how embedding IBM technologies can accelerate your solutions’ time to market.
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IBM
Published By: LogMeIn     Published Date: Jun 13, 2012
Live chat implementation can simultaneously help your business cut support costs and boost online conversions. If you've started investigating solutions then you also know there are a confusing number of choices available. This helpful guide features the responses to ten key questions that will help you identify the right product for your business.
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live chat, customer service, online, bold chat, customer support, online support
    
LogMeIn
Published By: MessageLabs     Published Date: Aug 29, 2008
Unmanaged employee use of email and the web can subject any organization to costly risks including litigation, regulatory investigations and public embarrassment.  Download this guide and learn how to deploy clearly written Acceptable Usage Policies (AUPs) for email and web usage, supported by employee training and enforced by proven technology solutions.
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messagelabs, compliance, email policies, policy, enforce policy
    
MessageLabs
Published By: Akamai     Published Date: Sep 12, 2012
Did you know that most companies underutilize services that can improve the performance of Web and mobile architectures, focusing mistakenly on more costly and complex solutions?
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akamai, mobile, web, ecommerce, online, digital, mobile solutions, online solutions, technology
    
Akamai
Published By: Epicor     Published Date: Jul 06, 2017
When determining which investments to make in their technology infrastructure, organizations will often choose to make no changes at all. While this decision avoids short-term costs and business disruption, it often simply delays the inevitable—even making it worse. The cost of doing nothing is expensive in the long term. This report—from the independent researchers at Aberdeen Group—outlines the reasons distributors choose not to upgrade enterprise resource planning (ERP) software and cautions against this approach, supplying detailed research that illustrates the benefits of keeping your systems current. Epicor has a storied history of providing software solutions tailored specifically for the distribution industry. Check out the report, and see how upgrading to Epicor ERP can help grow your business.
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erp software, inventory management, distribution software
    
Epicor
Published By: Epicor     Published Date: Jun 11, 2018
When determining which investments to make in their technology infrastructure, organizations will often choose to make no changes at all. While this decision avoids short-term costs and business disruption, it will simply delay the inevitable—even making it worse. The cost of doing nothing is expensive in the long term. This report—from the independent researchers at Aberdeen Group—outlines the reasons organizations choose not to upgrade enterprise resource planning (ERP) software and cautions against this approach, supplying detailed research that illustrates the benefits of keeping your systems current. Epicor has a history of providing software solutions tailored specifically for the manufacturing industry. Check out the report, and see how upgrading to Epicor ERP can help grow your business.
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erp software, enterprise resource planning (erp), manufacturing, cloud erp
    
Epicor
Published By: Polycom     Published Date: Jul 30, 2014
While video conferencing can offer significant, measurable benefits to companies and their employees, all video conferencing solutions are not alike. To ensure successful deployment and implementation--and to maximize (ROI)--managers must choose their video conferencing tools wisely, matching the right technology to the right use cases. This is critical to ensure that employees actually benefit from the technology, and to keep management costs and headaches as low as possible. This paper will highlight the key elements companies should look for in a video conferencing system, and offer best-practices recommendations for identifying and working with a video solutions provider.
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user experience, video conferencing, solution, roi, technology
    
Polycom
Published By: Nasuni     Published Date: Nov 19, 2014
Many companies consider using cloud storage to reduce costs and the IT burden of storing data in the enterprise. However, simply calculating the annual cost of a SAN or NAS server versus the per GB cost of cloud storage does not produce an accurate view of cost savings, because cloud storage alone is not equal to all the functionality found in today’s enterprise-class storage solutions. Cloud-integrated Storage (CiS) delivers the benefits of cloud storage with the features and functionality that enterprises require, while still reducing the cost of storage. Using examples of real companies, this white paper will illustrate five different ways enterprise organizations can save money by transitioning from traditional hardware to Nasuni Cloud-integrated Storage for storing file data.
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cloud storage, data storage costs, it management, data center
    
Nasuni
Published By: MarkLogic     Published Date: Mar 29, 2018
It’s your golden opportunity: Rapidly integrate and harmonize data silos. Enhance drug discovery. Achieve faster time to insight. Get to market faster — all with less cost than you think. Explore how Life Sciences organizations can accelerate Real World Evidence (RWE) in a comprehensive and cost efficient manner. Download this white paper to learn about challenges, solutions and most importantly — how to equip your organization for success.
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manufacturers, organizations, integration, optimization, data, quality
    
MarkLogic
Published By: CA Technologies     Published Date: Feb 13, 2015
For years, many support teams have been hamstrung by their traditional service desk platforms, which require complex, time-consuming coding for virtually every aspect of customization. This complexity makes it costly and difficult for support organizations to adapt—and places an increasingly substantial burden on the agility and efficiency of the business as a whole. CA Cloud Service Management is a clearly differentiated alternative to traditional service desk platforms. CA Cloud Service Management is purpose built for speed—rapidly accelerating time-to-value where other SaaS solutions fall short. Implement in days, adopt with minimal training, configure without programmers, automate end-user requests, and get automatic upgrades.
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service management, deployment, time to value, cloud monitoring, cloud metrics, business analytics, performance monitoring, data, cloud data, metrics
    
CA Technologies
Published By: CA Technologies     Published Date: Feb 13, 2015
Over the past 15 years, we’ve seen generations of service management platforms come and go—but many critical limitations persist. Consequently, IT organizations, and the businesses they serve, suffer from a lack of agility, poor service levels and high costs. This paper offers a look at the obstacles of prior generations of service management platforms, and it reveals how a new generation of solutions addresses some of these fundamental limitations.
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service desk, management platforms, it organizations, limitations, solutions addresses, poor service levels
    
CA Technologies
Published By: CA Technologies     Published Date: Feb 13, 2015
Service management platforms have a vital role to play, but in most organizations, they’re not living up to expectations—delivering far too much complexity and cost, and far too little business value and time savings. This proves true even in organizations that have migrated to new solutions in recent years. This paper outlines why legacy service desks and even newer platforms have not delivered on expectations, it describes the requirements for a service desk solution to be truly effective in today’s business environment and it details how CA Cloud Service Management delivers on these key requirements.
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service desk, service management, service platforms, cloud service, cloud service manegement, business value
    
CA Technologies
Published By: NetApp     Published Date: Mar 06, 2018
Gartner Report: Competitive Landscape for Hyperconverged Integrated Systems. Accelerate business outcomes and achieve growth with hyperconverged integrated systems (HCIS). Key findings: As the hyperconverged integrated system (HCIS) market has matured in the past two years, some smaller providers without sufficient bases, technical resources and cash to survive on their own have exited the market." • "HCIS-only providers that have a sustainable sales advantage based on effective communication of technical strengths that can deliver superior cost savings or performance advantages are most likely to remain viable as the market continues to grow." • "HCIS providers without compelling value propositions to differentiate their offerings against other HCIS solutions are unlikely to survive the increasing competitive pressure that is appearing in the market."
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netapp, database performance, flash storage, data management, cost challenges
    
NetApp
Published By: Intel     Published Date: Jul 27, 2017
To stay ahead of the competition in a fast-paced, cost-driven cloud services marketplace, LeCloud must innovate new services and revenue streams to retain customers and drive profit. By using future-forward data center solutions from Intel, LeCloud is able to reduce latency in its video transcoding and improve the user experience when streaming new 4K and H.265 real-time video services to millions of customers concurrently.
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Intel
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