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content and process management

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Published By: Group M_IBM Q1'18     Published Date: Dec 21, 2017
Consider the volume of business content that your organization generates or receives every day: applications, forms, reports, office documents, audio, video, and even social media about your company. If it is poorly managed, not digitized, or disconnected from critical business processes, it creates chaos. This chaos impacts your ability to deliver exceptional customer service; it slows down important processes, increases security risk, and negatively impacts revenue. Conversely, controlling content chaos can significantly improve your analytics strategy by gaining insight and business value from dark or unstructured data sources. In this eBook, learn how cognitive and cloud-based Enterprise Content Management, or ECM, can help you protect your content while gaining a competitive advantage from it as you grow.
Tags : 
business content, volume, cloud-based, enterprise content management, ecm
    
Group M_IBM Q1'18
Published By: IBM     Published Date: Dec 07, 2010
Case Management And the Implications in the Government industry.
Tags : 
ibm, enterprise content management, advanced case management, government agencies, content and process management, analytics, business rules, collaboration and social software
    
IBM
Published By: IBM     Published Date: Dec 07, 2010
Case Management and the Implications in the Healthcare industry.
Tags : 
ibm, enterprise content management, advanced case management, healthcare agencies, automation, customer service, regulatory compliance, content and process management
    
IBM
Published By: IBM     Published Date: Dec 07, 2010
Case Management and the Implications in these Energy and Utilities Industries.
Tags : 
ibm, advanced case management podcast, energy and utilities industries, content and process management, analytics, business rules, collaboration, utility computing
    
IBM
Published By: IBM     Published Date: Dec 07, 2010
Case Management And the Implications in the Financial Services Industry.
Tags : 
ibm, advanced case management podcast, financial services industry, customer service, content and process management, analytics, business rules, collaboration
    
IBM
Published By: IBM     Published Date: Dec 07, 2010
Energy and utility companies need to manage incidents such as customer complaints or disputes to improve customer service while protecting the business should escalations occur. Advanced case management (ACM) provides enhanced service and risk management throughout the lifecycle of a case.
Tags : 
ibm, advanced case management podcast, acm, energy and utilities industries, customer service, risk management, business intelligence, content and process management
    
IBM
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