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Results 351 - 375 of 23855Sort Results By: Published Date | Title | Company Name
Published By: LogMeIn     Published Date: Aug 27, 2013
Built on the results of an annual survey of Internet shoppers worldwide, the 2013 Live Chat Effectiveness report outlines Internet shopper communication and purchasing behavior and preferences. The report includes findings specific to live chat technology, as well as other engagement channels, such as phone, email and social media. In this year’s report, we explore how Internet shoppers use these various channels to inform purchase decisions and seek help from customer service. Readers will learn the channels that shoppers prefer in given scenarios and how to prepare their teams for optimal engagement.
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live chat report, social media, purchasing behavior, logmein, internet shoppers, optimal engagement, telecom
    
LogMeIn
Published By: join.me     Published Date: Jan 29, 2014
Built on the results of an annual survey of Internet shoppers worldwide, the 2013 Live Chat Effectiveness report outlines Internet shopper communication and purchasing behavior and preferences. The report includes findings specific to live chat technology, as well as other engagement channels, such as phone, email and social media. In this year’s report, we explore how Internet shoppers use these various channels to inform purchase decisions and seek help from customer service. Readers will learn the channels that shoppers prefer in given scenarios and how to prepare their teams for optimal engagement.
Tags : 
live chat report, social media, purchasing behavior, logmein, internet shoppers, optimal engagement, telecom
    
join.me
Published By: Achievers     Published Date: Jan 28, 2013
Employee recognition has become powerful in the workplace but today’s changing workforce requires more than the standard online recognition program. Read this e-book to learn the top trends for employee recognition programs in 2013.
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employee recognition, employee rewards, online recognition program, trends
    
Achievers
Published By: Oracle     Published Date: Apr 22, 2014
This report looks at some of the important changes in the customer experience and interaction market, detailing how technologies are  evolving to meet new consumer demands, and providing  recommendations for both enterprises and vendors.
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customer experience, interaction, 2013 trends
    
Oracle
Published By: Lumension     Published Date: Jan 22, 2013
Keeping track of 10,000+ of anything is a management nightmare. With ongoing compliance and evolving attacks against vulnerable endpoint devices, getting a handle on managing endpoints becomes more important.
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endpoint management, security, compliance, patch management, file integrity monitoring, device control
    
Lumension
Published By: Lumension     Published Date: Jan 22, 2013
With ongoing compliance and evolving attacks against vulnerable endpoint devices, getting a handle on managing endpoints becomes more important.
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endpoint management, security, compliance, patch management, file integrity monitoring, device control
    
Lumension
Published By: Adobe     Published Date: Apr 17, 2014
Discover new opportunities for maturing your data practices—and building your business results. You’ll learn how to move beyond mere web analytics to build a more comprehensive marketing analytics approach that includes mobile, social, and offline channels. And you’ll see how your current analytics capabilities compare to those of similar organizations and where you have opportunities for improvement.
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adobe, analytics, marketing, data collection, data automation, marketing automation, web analytics, marketing analytics
    
Adobe
Published By: Windstream     Published Date: Mar 26, 2014
With so much information about cloud computing, it’s hard to know where to go or who to trust for information. Here’s a short resource guide on cloud computing trends.
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windstream, cloud, cloud trends, cloud computing, great migration, cloud security, data, cloud for business
    
Windstream
Published By: IBM     Published Date: Jan 09, 2015
IBM sponsored the and Ponemon Institute examined the actual costs of data breaches at 61 US companies and drew on the results of more than 500 interviews to reveal the true costs of data breaches today, from detection and escalation to customer churn. Read the analyst research to find out the average number of breached records per company, the real reasons most data breaches occur, the capital outlays that a breach requires, and the rate at which customers abandon companies after a breach occurs.
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data breaches, data breach detection, business continuity management, malware, security
    
IBM
Published By: Coupa Software     Published Date: Nov 04, 2014
The benefits of eInvoicing include fewer lost invoices, quicker approval cycles, increased on-time payments, and improved vendor satisfaction. Yet only 20% of companies receive more than 50% of their invoices electronically. This Paystream Advisors survey report includes data on how eInvoicing is improving AP efficiency and why some organizations are still slow to adopt (and why they shouldn't be).
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einvoicing, approval cycles, vendor satisfaction, efficiency, on-time payments, invoicing, enterprise applications
    
Coupa Software
Published By: Marketo     Published Date: Jun 26, 2015
Read this complimentary copy of the Gartner Magic Quadrant for CRM Lead Management, and find out why Marketo was named a leader based on completeness of vision and the ability to execute.
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Marketo
Published By: Marketo     Published Date: Oct 03, 2014
Read this complimentary copy of the Gartner Magic Quadrant for CRM Lead Management, and find out why Marketo was named a leader based on completeness of vision and the ability to execute.
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marketo, crm lead management, crm, marketing automation, marketing automation platform, map, crm lead management
    
Marketo
Published By: AlienVault     Published Date: Oct 21, 2014
AlienVault is on a mission to change how organizations detect & mitigate threats - affordably & simply. Our USM solution delivers complete security visibility in a fraction of the time of traditional SIEM. So, you can go from installation to insight in days, not months. Download the 2014 Gartner MQ for SIEM.
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mitigate, threats, detect, affordability, solution, deliver, security, visibility
    
AlienVault
Published By: NetDiligence     Published Date: Apr 30, 2015
A Study of Actual Payouts for Covered Data Breaches.
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network security, security policies, disaster recovery, compliance
    
NetDiligence
Published By: Gigya     Published Date: Jun 08, 2015
To get a look at the current state of data privacy and personalization, Gigya recently commissioned a survey with OnePoll to collect the perspectives of modern consumers. The results reveal that, when it comes to sharing their data with brands, consumers across the globe are demanding 3 key values: transparency, relevance and convenience.
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data privacy and personalization, modern consumers, social login, consumer concerns, data privacy, enterprise applications
    
Gigya
Published By: Visier     Published Date: Jul 08, 2014
Read the results of the 2014 Workforce Analytics and Planning survey where over 300 U.S.-based employers answered questions about their current workforce analytics and planning practices, investments, and future plans. Download the full report and discover key trends, including how 91% of companies aspire to increase their workforce analytics maturity over the next 24 months.
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visier, workforce analytics, hr metrics, planning
    
Visier
Published By: Polycom     Published Date: Jul 24, 2014
Download this survey to learn what 5,000 business professionals around the world say are their biggest collaboration challenges—and discover the strategies they deploy to overcome them. In late 2013, Polycom invited customers and partners around the world to participate in a survey that focused on collaboration challenges. More than 5,000 business professionals from all job levels, functions and vertical sectors responded, candidly sharing insights about their obstacles and the strategies they deploy to overcome them. The survey reveals that 85% of the respondents believe video conferencing helps them achieve their business goals. See how they successfully use video in their profession and how you can leverage technology to defy distance and improve remote collaboration within your organization as well.
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polycom, collaboration video conferencing, defy distance, networking, it management
    
Polycom
Published By: CEB     Published Date: Oct 21, 2014
The impact of information is changing and while this change provides great opportunities, it also presents greater risks. Traditional monitoring processes and technology advancements alone no longer deliver effective identification, management, and prevention of business risks, instead the changing impact of information demands early detection and root cause analysis. Learn how leading companies are magnifying exploitation of information security risks, along with advancing identification and protection of compliance risks.
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corporate executive board, ceb, legal, risk, compliance, assurance teams, audit
    
CEB
Published By: CEB     Published Date: Dec 03, 2014
As cost and productivity expectations persist, many functions are rethinking the way their work gets done to remain both efficient and innovative. But not all business partners may welcome these kinds of transformations. To stay progressive, the best companies enable employees to exercise greater influence over internal clients and alter the entrenched views their function.
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procurement insights, operations insights, productivity expectations, proactive business, procurement organizations, productive supplier partnerships, supplier relationship management, procurement leaders
    
CEB
Published By: CEB     Published Date: Dec 03, 2014
As deal complexity has risen, so too has customers' risk aversion and the number of stakeholders dedicated to a given purchase. The best companies build consensus among diverse groups by tapping into the right values and fostering an environment of collective learning.
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b2b marketing insights, b2b sales insights, consensus marketing, b2b branding, b-to-b decision-makers, leading marketing and sales teams, sales executives, sales leaders
    
CEB
Published By: Esker     Published Date: Jun 23, 2015
When it comes to efficiency and innovation, accounts receivable (AR) departments are notoriously behind the times. Ready to move your billing and collections into the 21st century?
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billing, collections, technology, processing
    
Esker
Published By: CompareBusinessProducts     Published Date: Feb 27, 2015
Read on to discover revealing points on the climate of phone systems in 2015
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phone system, the cloud, byod, identity phone, integration, business tools, communication value, value pyramid
    
CompareBusinessProducts
Published By: Cisco     Published Date: Jun 16, 2016
Attackers are commandeering legitimate infrastructure and reaping millions in profit. Defenders are struggling to detect and combat threats, and confidence is falling.
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security, application security, access control, security policies
    
Cisco
Published By: Lumension     Published Date: Jun 03, 2015
The IT news over the last year has been filled with story after story on data breaches, making the release of Lumensions’ 4th annual data protection maturity report all the more relevant. Review this report for a timely analysis of the threats, responses, policies, and technologies comprising today’s shifting data security landscape. It also reveals how organizations have made progress, the steps they plan to take to address data protection challenges in 2015—and where they may still be at risk.
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data protection, data, security, cloud, storage, infrastructure
    
Lumension
Published By: Dice     Published Date: Jan 27, 2015
Get the new 2015 Dice Tech Salary Survey Report. Salaries and bonuses are on the rise for tech professionals, but compensation satisfaction is slipping. Download the report and find salary data by metro, state, title and tech skill.
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dice, 2015 tech salary survey, networking
    
Dice
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