Published By: Marketo
Published Date: Dec 12, 2016
In this comprehensive, 160 page guide, we cover topics ranging from content marketing and website SEO to telesales and content syndication — all through the lens of lead generation. Packed full of checklists, charts, and thought leadership from the leading experts in marketing today, TheDefinitive Guide to Lead Generation will teach you how to collect information from prospects across every channel, and deliver the highest quality leads to your sales team.
Published By: Salesforce
Published Date: Nov 18, 2014
Small businesses define our economy, creating 60% of US jobs. And to thrive, they need to turn on fast and sustainable business growth.
In this exclusive ebook, you'll see one-on-one interviews with three successful entrepreneurs: Buyer's Best Friend: Joyce Guan, Founder; Trunk Club: Brian Spaly, CEO; and Bespoke Collection: Paul Leary, President.
See how they turned sales up +27%, kept up with that growth, and turned around a stunning ROI.
This report examines how two major players in the grocery, pharmacy and wholesale markets are leveraging loss prevention technology to centralize enterprise-wide data collection, analysis, and reporting to protect profits, reduce shrink and provide actionable insight across the organization from merchandising and planning to supply chain.
Companies that take a more sophisticated approach to customer success, revenue retention and revenue growth after the initial sale earn 46 percent more revenue compared to their less sophisticated peers, according to a global study conducted in 2015 across software, hardware, SaaS and life sciences companies.
The study highlights the urgent need for companies to consider the full range of customer success and revenue growth activities after the initial sale—collectively called the “revenue lifecycle”—which includes onboarding, adoption, upselling/cross-selling, retention and renewal. The study shows that a company that improves people, processes, technology, data and KPIs in the revenue lifecycle can expect to improve renewal rates by more than 31 points.
Today, in the age of information, people are paid for their ideas: to create original knowledge products or add value to existing products. Given their self-reliance, it is not surprising that workers take pride in their outputs—up to half of employees take a portfolio of files with them when they leave.
When employees move on, many feel entitled to the work they’ve created.They presume it is acceptable to transfer work documents to personal computers, removable media, tablets, smartphones or online file sharing apps. Some pilfered data is innocuous and already in the public realm. But some of it is classified. Read this paper to find out how to collect and secure data to protect operations, reputation and continuity when employees leave.
The Internet of Things (IoT) is connecting our world in ways that were unimaginable 10 years ago—collecting data on everything we do and using it to streamline our daily activities. In doing so, IoT is changing the way that consumers think about service. Service organizations must be prepared to support these new customer expectations to ensure continued satisfaction to strengthen and foster loyalty.
Additionally, IoT is making its way into the enterprise, especially among organizations in industries like utilities, oil and gas, medical devices, manufacturing and telecommunications. Connected devices enable more efficient processes for maintenance and repair by constantly providing information on machines’ performance, environmental conditions, and possible failures. For example, a connected washing machine in a customer’s home could automatically send out an error report to the manufacturer when it experiences a failure. This is where field service management comes in.
With Citrix for chartered accountants you can securely connect to clients, files and QuickBooks from any device. We make it easy to streamline your file sharing and secure your firm’s data as well as your clients’. You get seamless access to all of the files you need—and even QuickBooks—from any device, any time. Read this fact sheet to see how Citrix can help you:
• Exchange confidential client files and emails with superior encryption and security.
• Offer a more professional solution compared to password-protected PDFs.
• Improve your customer service with cutting-edge technology at an affordable price.
The Modern Microsoft Partner Series is a collection of five eBooks designed to help IT solution providers on their journey to success in the cloud. The series is full of insights and best practices that cover a variety of critical business topics.
The first eBook sets up the series and focuses mainly on revealing the compelling evidence around the cloud opportunity. If you are interested in learning about the size or pace of the cloud opportunity, this first eBook is meant for you.
In today's data -driven digital environment, companies are collecting, transforming and connecting data in innovative and meaningful ways. A robust information and data management solution enables you to leverage the power of your data, exploring and uncovering insights in documents, images and audio across billions of inputs and existing data assets.
Published By: Vertica
Published Date: Mar 15, 2010
Revenue assurance analysts at a top-tier US-based carrier studied this every day. Primarily
focused on detecting fraud, revenue sharing contract violations and incomplete revenue collections,
they had the need to query and analyze call detail record (CDR) databases that grow by millions of
new CDRs every day.
Published By: Vertica
Published Date: Jul 23, 2008
Read how Comcast, the largest cable communications company in the U.S., is using Vertica Analytic DBMS able to quickly collect and analyze data being generated by millions of network devices to ensure quality of service and accuracy of capacity planning to ensure a consistently good customer experience.
Insurers must combine information from disparate systems, applications, and business units to create an enterprise view of risk. By developing a process to incorporate geocodes into location intelligence, insurers can build a more accurate assessment of risk.
In today's competitive environment, sharing information and expertise can be critical in driving organizational success. To foster innovation, it's important to create collaboration communities of employees, as well as customers and partners "outside the firewall." Read this white paper to learn how to tap into both internal and external knowledge.
This IDC white paper presents the results of an IDC study, sponsored by IBM, that quantifies and compares the total cost of ownership (TCO) of in-house portal development with that of portals developed with IBM WebSphere Portal. Data for the study was collected through 10 in-depth customer interviews with IBM customers that had experience with in-house portal development as well as portal development with WebSphere Portal.
Securing Federal information and systems is an ongoing challenge. By implementing comprehensive security compliance management methods for data collection, retention, monitoring and reporting, federal agencies can successfully demonstrate a sound framework that meets FISMA requirements.
In today's economy, companies are trying to assess if they can afford to become PCI compliant. What many of those same companies forget to consider whether they can afford not to be compliant. Since 2007, merchants who were found to be non-compliant with PCI DSS faced fines of $5,000 to $25,000 per month from Visa. It may seem expensive for merchants to install and maintain new security measures to become PCI compliant and validated, but these costs are only a fraction of what it would cost a company to be found in non-compliance or suffer a data breach. Learn more about PCI DSS compliance and how NeoSpire Managed Hosting can help.
This report reveals how Best-in-Class firms distinguish themselves from all others by routinely benchmarking and measuring their service performance; implementing effective measuring, monitoring and tracking systems; integrating service KPIs with company-wide CRM or ERP systems, wherever possible; and establishing a formal process for automatically collecting and disseminating data.
DatacenterDynamics is a brand of DCD Group, a global B2B media and publishing company that develops products to help senior professionals in the world's most ICT dependent organizations make risk-based infrastructure and capacity decisions.
Our portfolio of live events, online and print publishing, business intelligence and professional development brands are centred on the complexities of technology convergence. Operating in 42 different countries, we have developed a unique global knowledge and networking platform, which is trusted by over 30,000 ICT, engineering and technology professionals.
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