Published By: Bluekai
Published Date: Aug 10, 2012
Hewlett-Packard, a leading technology provider with a global footprint, saw an opportunity to significantly improve its digital marketing efforts by creating a universal framework for user-level data collection and usage.
SANS recently surveyed incident response (IR) teams to get a clearer picture of what they're up against today. The results are in; most organizations lack formalized IR plans, they expressed a need to collect and correlate threat intelligence and SIEM tools are their focus for improving IR capabilities.
Broad adoption of SIEM technology is being driven by the need to detect threats and breaches, as well as by compliance needs. Early breach discovery requires effective user activity, data access and application activity monitoring. Vendors are improving threat intelligence and security analytics. Read this report from leading analyst firm Gartner, to learn why they have placed McAfee as a Leader in the Magic Quadrant for Security Information and Event Management.
This paper is the result of a recent SANS survey exploring the use of analytics and intelligence today and exposes the impediments to successful implementation. Organizations that are deploying analytics and intelligence properly are experiencing faster response and detection times, as well as greater visibility. However, many are confused about how to integrate and automate their intelligence collection processes.
Published By: Compuware
Published Date: Aug 30, 2013
Download the 2013 State of the Art and Trends and know the latest in application performance management (APM). This collection of best practice articles provides practical advice for managing the key application performance challenges you will face in 2013.
Published By: join.me
Published Date: Jan 29, 2014
This HDI Research Corner report reveals the findings from 264 support organizations that provide technical support for the services or products used by customers. The data was collected via an online survey from August to October 2012.
To achieve personalization at scale, brands need to develop a better understanding of each customer they interact with, and that’s all about combining all the data they collect from every available source into a single cohesive customer view. There is no way they can handle this task or manage all this data manually, which is why data management platforms (DMPs) rose to prominence. Today, companies are looking to build on this single customer view with a real-time understanding of their audience across every digital channel, marking the next phase on the maturity ramp for DMPs.
Published By: AlienVault
Published Date: Oct 21, 2014
Two of the oldest and most common attacks used against web applications, SQL injection attacks and cross-site scripting attacks (XSS), continue to impact thousands of websites and millions of users each year. Finding these exposures quickly is essential in order to prevent system compromise and avoid information leakage. SIEM solutions can be invaluable in this effort by collecting and correlating the data you need to identify patterns that signal an attack.
"IoT adoption is expected to generate a 21% increase in corporate profits by 2022. This business value comes from the ability to automate processes and collect and analyze massive amounts of data—so organizations can make better informed decisions and deliver powerful customer experiences.
But how are organizations really putting IoT to work for their business? And how can IoT risks be mitigated so these rewards can truly be achieved?
This e-book explores the potential of IoT in the enterprise, which industries are leading the way and how to secure your connected things. It also provides:
• 7 best practices for data privacy and security policies
• 7 items to consider for device security
• 6 key considerations for network connection security"
To get a look at the current state of data privacy and personalization, Gigya recently commissioned a survey with OnePoll to collect the perspectives of modern consumers. The results reveal that, when it comes to sharing their data with brands, consumers across the globe are demanding 3 key values: transparency, relevance and convenience.
Published By: ServiceNow
Published Date: Oct 11, 2017
For years, companies have used CRM as the software of choice to manage customer engagement and information, in an attempt to deliver a great customer experience. Managing the front end of the engagement process is important. However, delivering proactive customer service – that prevents and resolves issues – requires much more than that.
At ServiceNow, we believe that it is time to rethink the fundamentals of CRM and customer service and we invite you to explore the new strategies, processes, and technology presented in this toolkit. Doing so will enable your customer service teams to connect seamlessly with other departments and deliver the effortless and proactive service experience your customers expect. We hope you find the collection of research reports and whitepapers valuable.
You don’t get a second chance at a first impression. Your email welcome series is one one of the best opportunities you have to build a lasting relationship with a customer. But the stakes are high — you can gain or lose a customer in that initial contact. But with proper planning and data, a well-crafted welcome series can help build a love story between you and your subscribers.
This eBook will guide you through the steps to build a welcome series that will turn your subscribers into loyal customers, while collecting valuable data along the way that will drive action throughout the customer relationship.
Data and analytics have become an indispensable part of gaining and keeping a competitive edge. But many legacy data warehouses introduce a new challenge for organizations trying to manage large data sets: only a fraction of their data is ever made available for analysis. We call this the “dark data” problem: companies know there is value in the data they collected, but their existing data warehouse is too complex, too slow, and just too expensive to use. A modern data warehouse is designed to support rapid data growth and interactive analytics over a variety of relational, non-relational, and streaming data types leveraging a single, easy-to-use interface. It provides a common architectural platform for leveraging new big data technologies to existing data warehouse methods, thereby enabling organizations to derive deeper business insights.
Key elements of a modern data warehouse:
• Data ingestion: take advantage of relational, non-relational, and streaming data sources
• Federated q
For many companies, language barriers increase as business
globalization becomes the norm rather than the exception.
Perhaps a call center agent cannot handle customer contact
in an unfamiliar language. Or a manager travels to a face-toface
meeting only to sit across a conference table from clients
wanting to speak in their own native language. Even within
your organization, teams across global geographies must
collaborate to achieve collective goals, but language barriers
often stand in their way.
Meanwhile, HR leaders are tasked with recruiting and
retaining top talent and L&D managers must align programs
with business goals. Each of these scenarios and areas of
responsibility have something in common: A clear need for
company-sponsored training to develop employees’ language
proficiency so they can engage successfully with colleagues
and customers anywhere.
Thousands of learners were surveyed about the impact of
language training with Rosetta Stone® business solutions.1
Dallas-based Parkland Health & Hospital implemented a Zebra technology solution to create a mobile-enabled workforce at its new state-of-the-art hospital campus. That mobile solution enabled the nursing staff to focus on what’s most important — patient care. The solution gave nurses the ability to communicate in real time, access right-now information and take the right action with that information.
Parkland’s leadership was able to track all patient activities from positive patient identification and specimen collection to laboratory specimen tracking and pharmacy medication administration. Additionally, hospital staff communication with voice and secure texting, along with patient alerts and
alarms—all help increase patient safety, care and satisfaction.
Labeling blood and other samples at the time they are collected improves patient safety and helps prevent a host of problems related to misidentification — including many of the estimated 160,900 adverse events that occur in U.S. hospitals annually because of sample identification errors. There is a strong and growing body of evidence within medical literature that creating specimen identification labels on demand at the patient bedside with a mobile printer can significantly reduce errors. The Joint Commission’s National Patient Safety Goals (NPSG) advocate the use of two patient-specific identifiers, such as name and birthdate, whenever taking blood or other samples from a patient, and to label the sample collection container in the presence of the patient.
Labeling blood and other samples at the time they are collected improves patient safety
and helps prevent a host of problems related to misidentification — including many of
the estimated 160,900 adverse events that occur in U.S. hospitals annually because
of sample identification errors.1 There is a strong and growing body of evidence within
medical literature that creating specimen identification labels on demand at the patient
bedside with a mobile printer can significantly reduce errors. The Joint Commission’s
National Patient Safety Goals (NPSG) for 2010 advocate the use of two patient-specific
identifiers, such as name and birthdate, whenever taking blood or other samples from
a patient, and to label the sample collection container in the presence of the patient.
Producing specimen labels at the patient bedside and encoding patient identification in
a barcode satisfies both The Joint Commission’s NPSG and Health Insurance Portability
and Accountability Act (HIPAA) requirements. T
Skytap’s own DevOps story revolves around our people and the experiences and stories they’ve collected during their collective decades of experience in software delivery.
In this eBook, we’ve included stories from both the development and operations points of view, covering key issues that include:
• DevOps prerequisites and outcomes
• How to avoid common DevOps pitfalls
• Continuous testing, deployment, and delivery
• Eliminating bottlenecks and constraints
• Areas for increased workflow efficiency
• Getting executive buy-in
Published By: Anaplan
Published Date: Sep 11, 2019
Faced with an increasingly crowded market, forward-thinking sales leaders are coming up with new ways to sell, and new strategies for pushing past the competition.
Anaplan for Sales is designed to empower your organization’s go-to-market strategy and help sales leaders make great decisions. In this paper, you’ll learn how:
Managing a go-to-market strategy on a single platform keeps your organization powerful and nimble.
A go-to-market strategy is a single entity, not just a collection of disparate parts.
Advanced technology helps sales leaders make smarter, more impactful decisions.
Published By: Infosys
Published Date: May 21, 2018
In a country often referred to as the business hub of the Middle East, bringing a new person into the world gave parents plenty to keep them busy. For each birth, parents were required to visit a number of different government agencies to collect the necessary legal documents such as a birth certificate and a national ID card.
But a new emphasis on 'Smart Government' aimed to transform the experience for the benefit of all citizens.
Published By: Tableau
Published Date: Apr 13, 2018
In this whitepaper, discover the benefits of expanding your analytics toolkit. Combine Excel’s data collection and management capabilities with Tableau’s intuitive, analytical power to transform your raw data into actionable insights. Focus on the questions that take your data beyond the spreadsheet.
Read more at about this partnership.
When energy use is reviewed at a national or international level
we realize that about 35% of the western world’s total energy
and carbon dioxide (CO2) footprint is linked to transport and
a large fraction of that with freight movement.
Collectively, cars and trucks account for nearly one-fifth of all
U.S. emissions, emitting around 24 pounds of CO2 and other
global-warming gases for every gallon of gas1.
So, if we are to reduce energy usage and abate CO2 emissions
and deliver cost savings, it is essential that a lot of attention is
paid to commercial transport.
Priorities for Increasing Fuel Economy explores these challenges
and provides the essential information you need to help you achieve
competitive advantage across your commercial fleet operations.
Published By: FICO EMEA
Published Date: Feb 11, 2019
The automotive leasing and financing industry is facing its most competitive times. Market disruptors are moving quickly, leveraging technology to provide polished and high-value customer experiences to lure business away from more traditional lenders.
However, the use of smart technology and automated credit decisioning can enable auto lenders to make accurate lending decisions and gain a competitive edge.
Learn how you can:
• Issue accurate and immediate credit financing decisions at the point of sale
• Reduce delinquencies and credit losses
• Grow your lending portfolio
• Create winning offers using data and analytics
• Speed up credit decisions to prospects and stay competitive
• Use smart analytics to enhance the customer service experience
Download the case study round up Digital Transformation for Automotive Finance to learn how you can transform your business.
DatacenterDynamics is a brand of DCD Group, a global B2B media and publishing company that develops products to help senior professionals in the world's most ICT dependent organizations make risk-based infrastructure and capacity decisions.
Our portfolio of live events, online and print publishing, business intelligence and professional development brands are centred on the complexities of technology convergence. Operating in 42 different countries, we have developed a unique global knowledge and networking platform, which is trusted by over 30,000 ICT, engineering and technology professionals.
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