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Results 401 - 425 of 526Sort Results By: Published Date | Title | Company Name
Published By: Pega     Published Date: May 25, 2016
Customer service is the cornerstone of a great customer experience. However, in today’s digital consumer age, organizations no longer decide how customer-centric their companies are, the customers do. According to the “The Forrester Wave™: Customer Service Solutions For Enterprise, Q4 2015” report, customer service technology investments are one of the top five most focused on investments that companies made in 2015. Why? Because good customer service boosts long-term loyalty. This report identifies the 11 most significant customer service solutions with Pegasystems ranking as a leader. Download this Forrester Wave report and get detailed findings on how well each vendor fulfills Forrester’s criteria and where they stand in relation to other vendor solutions in order to help customer service professionals select the right partner for their customer service initiatives.
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best practices, customer service, forrester, wave report, technology, quality of service
    
Pega
Published By: PernixData     Published Date: Jun 01, 2015
Flash is the savior of the virtualized datacenter. It provides incredible performance increases along with tremendous latency reduction, but maximizing its potential can be challenging. Learn how you can architect your storage platform to focus on application performance utilizing server-side resources in conjunction with storage acceleration software.
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pernixdata, application-centric, storage, virtualization, storage, it management
    
PernixData
Published By: Pivotal CRM     Published Date: Dec 21, 2007
For more than a decade, Pivotal CRM has been the choice of Microsoft-centric organizations that want the flexibility to model their specific business practices within their customer relationship management system. The Pivotal CRM product line leverages the Microsoft technology stack to provide usability and productivity advantages through integration to Microsoft Office, and more.
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pivotal, crm, customer relationship management, microsoft, partner, partnership, alliance, product, direction, sedna, 6.0, .net, web services, soa, service oriented arthitecture, architecture, tier, flexibility, usability, future
    
Pivotal CRM
Published By: Polycom     Published Date: May 12, 2015
Whitepaper dealing with customer trust deficit. Those FSIs who are willing to work for the customer by transforming into customer centric experiences are poised to leapfrog ahead of their competition.
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polycom, enterprise, collaboration, fsi, compliance, customer, trust, customer experience
    
Polycom
Published By: Progress     Published Date: Mar 26, 2018
Sampling of Patient-Centric and Connected-Care Digital Health Experiences on Progress Health Cloud
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Progress
Published By: Progress     Published Date: Mar 26, 2018
Sampling of Patient-Centric and Connected-Care Digital Health Experiences on Progress Health Cloud
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Progress
Published By: PulseSecure     Published Date: Apr 01, 2015
Learn how to achieve an app centric approach to enterprise mobility and see how this will enable workers to stay connected to corporate systems through a vast array of device types and wireless connectivity options while simultaneously increasing productivity and becoming more customer-centric.
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enterprise mobility, applications, byod, mobile strategy, security, it management, enterprise applications
    
PulseSecure
Published By: Pure Storage     Published Date: Feb 01, 2016
Hear from Senior Systems Administrator Richard Savage how USF Health is leveraging Unidesk and Pure Storage to successfully deploy VDI and deliver Epic EMR and GE Centricity apps.
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vdi, business transformation, healthcare it, unidesk, pure storage, epic emr, centricity, it management, enterprise applications
    
Pure Storage
Published By: Pure Storage     Published Date: Jul 18, 2017
Application consolidation can be an important cloud initiative. By consolidating applications on an all-flash, cloud-centric platform, IT has the opportunity to reduce costs, lower risk and support a more integrated and interoperable infrastructure. But for any organization thinking about application consolidation, it is important to closely evaluate the features and functions of the underlying all-flash storage platform. You want to make sure that your platform not only delivers the performance you need, but also enables you to reduce costs, eliminate migrations, simplify operations and support cloud-enabled business agility.
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it management, administration, flash storage, cloud centric platform
    
Pure Storage
Published By: Pure Storage     Published Date: Jul 26, 2017
Application consolidation can be an important cloud initiative. By consolidating applications on an all-flash, cloud-centric platform, IT has the opportunity to reduce costs, lower risk and support a more integrated and interoperable infrastructure. But for any organization thinking about application consolidation, it is important to closely evaluate the features and functions of the underlying all-flash storage platform. You want to make sure that your platform not only delivers the performance you need, but also enables you to reduce costs, eliminate migrations, simplify operations and support cloud-enabled business agility.
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it management, administration, flash storage, cloud centric platform
    
Pure Storage
Published By: Qualys     Published Date: Jan 08, 2015
Health care organizations face a variety of security challenges—from the growing presence of online personal data to new methods of accessing and transferring medical information. Protecting sensitive data requires more vigilance than ever. Learn how your IT security peers are responding to threats from mobile and cloud technologies to address these open systems in this latest SANS survey:New Threats Drive Improved Practices: State of Cybersecurity in Health Care Organizations. Inside you’ll see all the results—revealing better awareness of risks with improved commitment of resources and support. Download now to learn more about how leading health care organizations: Assess information ecosystems — to understand gaps in infrastructure Establish data-centric security controls — focusing on information, not just infrastructure Manage identities — tying data controls closely with identity and access management Invest in incident response — documenting and maintaining a formal response p
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it security, information ecosystems, data-centric security, identity management, security
    
Qualys
Published By: Quantum Metric     Published Date: Oct 18, 2019
TravelPass Group is a marketplace for independent and brand name hotels, wholesalers, and the world’s largest travel agencies. To better track their customer experience, they began to look at screen recording technologies and Quantum Metric was brought to Knudson’s attention. They have saved millions of dollars, finding solutions faster through the platform.
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Quantum Metric
Published By: Quest Software     Published Date: Jan 03, 2013
Discover Application Performance Management best Practices of 400 Leading Companies and See How to Implement These Best Practices in Your Organization.
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application, performance management, best practices, enterprise applications
    
Quest Software
Published By: Quocirca     Published Date: Feb 23, 2009
Network Centric Operations (NCO) recognises the demand for pervasive decision-making in the modern battlespace. NCO provides the ability to leverage information networks to generate a more dynamic and agile decision-making space. An important dimension of this approach is the technological flexibility to quickly move the decision-making authority hierarchically or geographically as the situation demands. A fundamental enabler to this approach is the concept of a services orientated architecture (SOA). The use of industry-standard IT architectures provides the means of ensuring that systems can be provisioned rapidly, can be shared as appropriate, and can give the flexibility and response times required within such challenging environments.
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quocirca, network centric operations, agile decision-making, services orientated architecture, soa, enterprise service bus, esb, non-governmental organizations, ngos, network centric warfare, ncw, standardized battlespace, common operating picture, cop, access points, networking, security, wireless
    
Quocirca
Published By: Radius     Published Date: Jul 24, 2017
We’ve seen Omnichannel Marketing in action across a wide range of companies and we’re convinced that marketing teams need to move to a customer-centric model. In this eBook, we’ll help you do exactly that.
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radius, omnichannel, customer data, unified customer, b2b marketing
    
Radius
Published By: Red Hat     Published Date: May 11, 2016
This IDC study represents a vendor assessment of the public deployment-centric cloud application platform component of the platform-as-a-service market through the IDC MarketScape model. This assessment discusses both quantitative and qualitative characteristics that explain a vendor's success in this market. This IDC MarketScape covers a variety of vendors participating in the deployment-centric subset of the overall platform-as-a-service market. The evaluation is based on a comprehensive and rigorous framework that assesses vendors relative to the criteria and one another and highlights the factors expected to be the most influential for success in the market, both short term and long term.
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red hat, idc, paas, cloud, application, platform, enterprise applications, platforms
    
Red Hat
Published By: RES Software     Published Date: Apr 05, 2013
Patients are, and always will be, the number one priority for Waterbury Hospital. The selection of RES Workspace Manager is helping us keep our commitment to our patients and our clinicians. This infographic looks at the benefits of implementing RES Software.
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res software, complexity or risk with res software, infographic, infosys
    
RES Software
Published By: RES Software     Published Date: Apr 08, 2013
In de haast om aan regelgeving of klanteisen te voldoen, hebben organisaties miljoenen uitgegeven aan het implementeren van security en compliance maatregelen, hetzij per situatie hetzij per maatregel. Dit heeft geresulteerd in een asset-centric security benadering, waarbij we focussen op de IT infrastructuur en zorgen dat deze veilig is. In de huidige veelzijdige gebruikers gemeenschap is een gebruiker echter niet langer gebonden aan één enkel apparaat. Dus, hoewel het nog steeds nodig is om de assets te beveiligen, ontstaat er nu behoefte aan een user-centric benadering van security waarbij de security regels in lijn zijn met het gebruik van deze assets. Deze whitepaper geeft een overzicht van zowel de asset-centric als de user-centric aanpak van security. Deze invalshoeken zullen worden gerelateerd aan de standaard voor Informatie Security: ISO 27001.
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RES Software
Published By: Riverbed     Published Date: Jan 28, 2014
Riverbed Cascade provides enterprise-wide network and application visibility with a full set of application-centric, site-centric, and business-centric views. While Cascade can coexist or integrate with a variety of other IT management solutions, it will likely become your first line of defense against application performance problems.
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application performance management, application performance monitoring, big data apm, network performance management, network performance monitoring, network performance troubleshooting, networking, it management, enterprise applications
    
Riverbed
Published By: Riverbed     Published Date: Apr 14, 2017
"Applications are at the core of digital transformation. Intrinsically linked to the success of digital initiatives and the apps that power them are the areas of DevOps and Continuous Delivery. Underpinning all of these is the area of application performance management (APM). Read this study from Enterprise Management Associates to discover: 10 key factors impacting APM practices in the digital economy. APM requirements for DevOps and Continuous Delivery. How APM addresses other top challenges in a cloud- and digital-centric business."
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Riverbed
Published By: Riverbed     Published Date: Sep 08, 2014
In today’s app-centric world, poor performance is bad business. It’s your job to protect the end-user experience—but that’s a tall order without a UNIFIED VIEW of performance that puts your network and application health in crystal-clear focus.
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apm, transactions, big data, analytics, performance monitoring, enterprise applications
    
Riverbed
Published By: Riverbed     Published Date: Jul 21, 2015
IT organizations have been evolving their WAN connectivity strategies to align with new IT cost, resilience, and performance objectives. Hybrid WAN is a growing trend with many organizations and enterprises, enabling them to augment traditional private leased lines or MPLS-based WAN circuits with secured public Internet services to achieve their goals. Riverbed takes a holistic, application-centric approach to solving the challenges of hybrid architectures. Read how SteelHead's hybrid architecture simplifies the laborious aspect of operating in a hybrid WAN environment.
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hybrid enterprise, app performance, wan connectivity, hybrid wan, application-centric, it management
    
Riverbed
Published By: Riverbed     Published Date: Jul 21, 2015
This is a riverbed white paper explains how the flexibility and cost benefits of Internet connectivity lead to a hybrid network and provides best practices to overcoming the challenges introduced. This piece focuses on the ability to control such deployments at scale, and covers our application centric approach, covering our network services in depth (app groups, global policy management, QoS, Path selection, etc.)
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hybrid enterprise, cost and flexibility, internet connectivity, hybrid network, network services, it management
    
Riverbed
Published By: Riverbed     Published Date: Nov 02, 2016
"Applications are at the core of digital transformation. Intrinsically linked to the success of digital initiatives and the apps that power them are the areas of DevOps and Continuous Delivery. Underpinning all of these is the area of application performance management (APM). Read this study from Enterprise Management Associates to discover: 10 key factors impacting APM practices in the digital economy. APM requirements for DevOps and Continuous Delivery. How APM addresses other top challenges in a cloud- and digital-centric business."
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Riverbed
Published By: Riverbed DE     Published Date: Oct 16, 2017
Is your IT organization taking the proper steps toward successful cloud adoption? Legacy networking technology is hampering IT agility. Cloud providers have initiated an agility revolution but secure inter- and intra-cloud network connectivity are still very challenging. Easier alternatives are either expensive, worsen application performance and/or hamper network efficiency. Riverbed’s unique SD-WAN solution helps unlock agility across the complete enterprise network allowing for easier deployment and management of cloud-centric networks. This cloud adoption Use Case outlines challenges and solutions for cloud-centric enterprise architectures including: ·       Unlocking cloud agility through simple workflows in the WAN such as single-click secure connectivity to cloud and branch networks ·       The importance of bandwidth reduction and application acceleration to ensure cloud adoption ·       Distinguishing between application and network problems through enhanced visibility
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cloud analytics, cloud development, cloud storage, cloud management, cloud security, cloud services, storage analytics
    
Riverbed DE
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