Health care organizations face a variety of security challenges—from the growing presence of online personal data to new methods of accessing and transferring medical information. Protecting sensitive data requires more vigilance than ever.
Learn how your IT security peers are responding to threats from mobile and cloud technologies to address these open systems in this latest SANS survey:New Threats Drive Improved Practices: State of Cybersecurity in Health Care Organizations. Inside you’ll see all the results—revealing better awareness of risks with improved commitment of resources and support.
Download now to learn more about how leading health care organizations:
Assess information ecosystems — to understand gaps in infrastructure
Establish data-centric security controls — focusing on information, not just infrastructure
Manage identities — tying data controls closely with identity and access management
Invest in incident response — documenting and maintaining a formal response p
This document will explain the behavior and benefit of implementing Diskeeper defragmentation software with intricate modern hardware technologies such as RAID, NAS and SANs. SANs, NAS devices, corporate servers, and even high end workstations and multimedia-centric desktops characteristically implement multiple physical disk drives in some form of fault tolerant disk striping (RAID).
The demand for customer centricity is not only increasing it's becoming the driving principle behind any successful customer service strategy. Learn more about the recommended approach to customer centricity, from Marlon Machado, Product Manager, IBM and Brad Herrington, Sr. Manager, Solutions Marketing, Interactive Intelligence.
Learn how to deliver lean business process management (BPM) via collaborative process-centric web applications inexpensively and quickly. You can develop applications in days rather than months, deploy in minutes and get a quick return on that precious IT investment. Define processes easily, and get them online quickly. Mashup technology for lean BPM makes it simple to build collaborative process-centric applications, without coding.
Learn how to deliver lean business process management (BPM) via collaborative process-centric web applications inexpensively and quickly.You can develop applications in days rather than months, deploy in minutes and get a quick return on that precious IT investment. Define processes easily, and get them online quickly. Mashup technology for lean BPM makes it simple to build collaborative process-centric applications, without coding.
The marketing landscape is changing before our eyes. New entrants, empowered consumers, and fragmented media options require marketers to change their tune – forever. Learn to prepare for the new environment and how to measure your success.
Learn how you can leverage Accounts Receivable (AR) Automation tools to achieve more on-time payments by reading the Institute of Finance & Management’s (IOFM) white paper‚ 8 Steps to a Customer-Centric Approach in Collections.
In a mobile-centric world, IT has a new challenge on its hands: ensuring that users can access and collaborate on content anytime, anywhere an on any device. Here are the top five challenges, and how to overcome them.
This case study details how CA leverages its entire knowledge ecosystem, consisting of more than 70 different systems, to bring relevant content directly into the context of support agents and customers.
Published By: Intacct
Published Date: Sep 09, 2014
The professional services market is back—and more competitive than ever.
How will you outperform your competitors? By monitoring the financial metrics that matter. Through years of thorough research, Service Performance Insight has analyzed and identified the profit-centric measures that are highly correlated with financial success in professional services.
Download the white paper, "The 5 KPIs that Matter for Professional Services," to learn:
• The importance and primary characteristics of financial maturity.
• The 5 financial metrics critical to service organizations.
• Where successful service organizations fall in these metrics.
This white paper discusses how the data broker along with Cisco Nexus 9000 Series Switches integrates with Cisco Application Centric Infrastructure to provide fabric traffic visibility for security, monitoring, and operations purposes.
On any given day, you can ask every passenger on any given airliner what fare they’ve paid, and you’re likely to get as many different answers as the number of passengers willing (and able) to tell you. This plethora of fares is a product of complex revenue management systems evolved by airlines to optimize seat revenues. But is the current system of management the revenue endgame? Or is there an opportunity to look beyond traditional accept-or-reject decisions to build a more customer-centric revenue management system — one that builds on new customer insights to drive management decisions and uncover new sources of revenue?
With the right foundation, the road to digital transformation is easy. Find out the steps you can take to start your journey – and start delivering experiences that truly put your customers at the center.
Read the guide, Customer-centric Digital Transformation: What You Need to Know to learn:
• Five steps toward customer-centric digital transformation
• Four key components that make up excellent customer experiences
• Tips and inspiration from industry experts and digital government agencies
Outdated, manual services aren’t just frustrating for citizens, they slow government processes down and increase costs. The Governing Institute recently analyzed how well state governments deliver digital experiences for citizens, employees, and businesses. Read Delivering on the Digital Experiences that Drive Efficiency to learn:
• How digital experiences measure up in all 50 states
• About our new customer experience maturity model for state governments
• Best practices for improving digital processes in your own state
Today companies are striving to provide a more customer-centric experience. Being able to understand and predict customer behavior can help forge a lasting, profitable relationship between customers and your company.
Customers are more demanding, the competitive landscape is more dynamic, and the very structure of companies is evolving rapidly. What can executives and business leaders do to stay ahead of the curve? Read this eBook to find out how software as a service (SaaS) can transform your business into a more competitive, customer-centric organization.
Published By: Symantec
Published Date: Jul 11, 2017
This guide details some of the major considerations when looking
to secure cloud application use, the limitations of existing pointproducts, including traditional Secure Web Gateways (SWGs), and an overview of the integrated cloud security gateway approach that is needed to provide comprehensive, information-centric security as your data moves between your users and your cloud applications.
IBM Security Identity Governance and Administration provides an integrated, business-centric approach to help organizations improve security and reduce costs for managing accounts, groups, policies, credentials and access rights throughout the user lifecycle.
IBM® Operational Decision Manager Advanced brings together data from different sources to recognize meaningful trends and patterns. It empowers business users to define, manage and automate repeatable operational decisions. As a result, organizations can create and shape customer-centric business moments.
As The Business Becomes Digital, Security Must Become Data-Centric S&R leaders of enterprises undergoing a digital transformation will soon realize that in order to adequately ensure customer protection and enable a digital workforce, S&R pros must abandon traditional perimeter-based security and put the focus on the data by embracing Forrester’s Zero Trust Model.
DatacenterDynamics is a brand of DCD Group, a global B2B media and publishing company that develops products to help senior professionals in the world's most ICT dependent organizations make risk-based infrastructure and capacity decisions.
Our portfolio of live events, online and print publishing, business intelligence and professional development brands are centred on the complexities of technology convergence. Operating in 42 different countries, we have developed a unique global knowledge and networking platform, which is trusted by over 30,000 ICT, engineering and technology professionals.
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