This e-book explores the many uses of client insights for banking and wealth management. By using sophisticated analytics and cognitive capabilities, your organization can gain deep understanding of what matters most to your clients. Knowing them well helps to provide targeted, personalized service that they value and increases their loyalty. It’s a smart pathway for reducing churn and generating new revenue models through meaningful cross-selling opportunities in today’s customer-centric world.
Download Transaction-Centric vs. Infrastructure Centric Application Performance Management from TRAC Research to examine the major differences between the two approaches, the pros and cons of both in difference use cases, and finally which technology better fits your organization.
Published By: ServiceNow
Published Date: Nov 22, 2013
This document discusses how self-service cloud provisioning can serve as a pragmatic customer-centric approach for managing the proliferation of public and private clouds. It discusses customer expectations, critical success factors, and key metrics required for a successful implementation of such an offering.
Published By: MobileIron
Published Date: Jul 31, 2015
This whitepaper takes the findings from the 2015 Trust Gap Survey and translates them into actionable recommendations for employers in the form of privacy-centric mobile device policies. This white paper also reviews the privacy enhancements that Apple, Google, and Microsoft have made to their operating systems. When used with an enterprise mobility management (EMM) platform, these enhancements enable a more powerful set of privacy protections than was available even two years ago.
Download this white paper to learn how a customer-centric supply chain requires not only new processes and technologies, but also a cultural shift in how retailers run their organizations and collaborate with their trading partners.
Today’s IT organizations simply cannot afford to continue to manage the end user environment with an out-of-date PC-centric approach to systems management. The cloud, mobility and multiplatform environments render that approach ineffective. It’s time to take another look at virtual application and desktop virtualization technologies. Download this whitepaper to look at VMware Horizon, the most complete solution for delivering, managing and protecting Windows desktops, applications and online services across devices, locations, media and connections, making it ideal for systems management transformation.
Part of a strong foundation for cloud-first, mobile-first IT includes supporting BYOD. BYOD can improve end user satisfaction and enable employees to work anywhere from any device. To really get these benefits though, the end-user experience must provide seamless access to the applications end-users want and need. Accomplishing this starts with extending app provisioning to mobile devices, and automatically deprovisioning mobile access as part of the identity lifecycle. For the best user experience, you’ll want automatic configuration of native mobile applications with mobile SSO, security settings and app settings like usernames, URLs and tenant IDs.
"With technology seemingly everywhere, a new generation of employees seeks a seemingly modern technology experience at work. This shift in employee mentality is prompting IT to reevaluate the definition of IT service, and the practices and workflows they deploy to users. The question is how does IT shift their practices to embrace the user-centric trend?
Download this e-book for answers and learn:
- The origins of the user-centric trend
- Apple's role in evolving IT practices
- Ways to implement and benefit from this new IT
Published By: Lookout
Published Date: Aug 30, 2017
Mobility is exploding. Workers and businesses fully
expect to work anywhere, any time, from any device.
Riding right alongside this growth is the amount of data
created and consumed on mobile devices. While this
presents organizations with an attractive means of
empowering flexibility and productivity, the security risks
are real and daunting.
Unfortunately, while enterprise mobility management
tools can provide valuable administrative capabilities
and protect the organization from phone loss, accidental
data loss or weak passwords, they lack the necessary
visibility into today’s modern security risks, including
malware and other device-centric attacks
Published By: CheckMarx
Published Date: Nov 02, 2018
In today’s era of digital transformation, time-to-market is the new name of the game, and DevOps is changing the way software is built. As developers have taken on a much larger role in the software development lifecycle, including developing secure code, building containers and ensuring quality, security cannot be separated from DevOps and engineering. Unfortunately, traditional software security testing tools have operated in isolation and have forced developers to change the way they work.
Checkmarx, however, has developed a more agile and responsive solution: Checkmarx’ Software Exposure Platform. Taking a holistic, platform-centric approach, the platform builds security in from the beginning, supporting all stages of the software development lifecycle, allowing enterprises to deliver secure software at the speed of DevOps while mitigating their business risk.
Download the white paper Delivering Secure Software at the Speed of DevOps to learn how Checkmarx provides the combinatio
Published By: iKnowtion
Published Date: Sep 14, 2010
The terms "customer segmentation" and "customer predictive modeling" are often used interchangeably, however, they're very different and support different business objectives. This paper explains why both are required to effectively compete in today's customer-centric marketing landscape.
Application consolidation can be an important cloud initiative. By consolidating applications on an all-flash, cloud-centric platform, IT has the opportunity to reduce costs, lower risk and support a more integrated and interoperable infrastructure. But for any organization thinking about application consolidation, it is important to closely evaluate the features and functions of the underlying all-flash storage platform.
You want to make sure that your platform not only delivers the performance you need, but also enables you to reduce costs, eliminate migrations, simplify operations and support cloud-enabled business agility.
In this book, you look at how the Smarter Process approach helps you create a more customer-centric organization. You discover how four major technologies — mobile, cloud computing, Big Data, and social collaboration — are disrupting the way you do business and how you can work through the challenges.
The Smarter Process platform is IBM’s solution for reinventing business operations in a way that infuses every process with intelligence and expertise to deliver greater customer centricity, which in turn fuels top-line growth.
Energy firms should build and nurture a customer-centric culture delighting clients while maximizing operational and financial results. In doing so, we’ll highlight the crucial role analytics plays in helping energy firms ensure operational efficiency and customer satisfaction.
DatacenterDynamics is a brand of DCD Group, a global B2B media and publishing company that develops products to help senior professionals in the world's most ICT dependent organizations make risk-based infrastructure and capacity decisions.
Our portfolio of live events, online and print publishing, business intelligence and professional development brands are centred on the complexities of technology convergence. Operating in 42 different countries, we have developed a unique global knowledge and networking platform, which is trusted by over 30,000 ICT, engineering and technology professionals.
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